Sunrise of Lincoln Park

During our experience when our loved one was at Sunrise of Lincoln Park we didn't have the best experience. The community was understaffed and unable to provide the services which they billed us and let us know prior to our loved one moving in. It seemed like the director will always finding ways to add charges to the bill.

Very friendly and welcoming. Definitely can be slightly overbearing in terms of safety and what residents can do independently but that is understandable. Just a heads up for any family member where the potential resident is still very independent.

We had a terrible experience with my mother. While many of the staff are friendly and kind, the management is horrible, unresponsive, and focused on money not caring for the residents. I think this goes all the way up to the top at sunrise. The executive director didn't even know my mother's name after almost a year. We spoke to staff who told us they were not getting the protective equipment they needed for the pandemic and that they even fired one staff member who spoke up. He was an activity leader and was one of my mother's favorites. Shame on this place

I have a friend staying here and I think it offers a lot of things to do for someone who needs memory care. It is clean and neat. The staff are kind and caring and the food seems pretty appealing. Only thing I would say needs improvement is the dining experience. The staff needs to take everyone's order at the same time! Bring out all the salads at the same time and then all the entrees at the same time. And deserts at the same time. I think there might be a problem in the kitchen? But I noticed this several times. People are waiting and waiting.. Some people are eating while others are looking on. You need to work on this so that your residents can enjoy this together experience as it should be.

Homey and chherful. Vibrant community. A little oder than others we have looked at but would be fine. $ is a concern.

While my sister was at this facility, I think they did everything that they could to assist her. Unfortunately, she was in bad shape and didn’t stay here very long. I do think the night staff could have been more responsive when she rung her bell. There was an instance when she fell out of bed and the staff didn’t respond to her. When management found out, they did look into it. I would recommend this facility.

The community is fine for my mom. The staff are really open and friendly. Initially when she moved into the community she enjoyed it. Now they are working with Hospice to make her comfortable. Everything has been top notch, and they have been phenomenal with my mom.

The staff were very helpful and went out of their way. They offer daily activities. The community is clean and the grounds are well maintained. They are accommodating and things worked out well. I would recommend this community for a respite stay.

They wanted to talk about my sister: what does she like, what makes her happy, mess, friendships, etc. I was impressed that they were resident-oriented. They said that concern is fostered by management, top to bottom. Long-term employees help. Spoke with [Removed]

We toured this community for my mother in law, and her needs. Our went well, everyone was very kind. The community appeared to be nice, and clean. They were very friendly to us. The experience was a good one, but we did find a community that suited our needs better.

Everyone is here to help all those in need! The food service downstairs is excellent! Thank you very much for all you services!

After touring, I found that they were not appropriate for my mom. They are primarily a memory care center and she needed assistance but not that type of care. They are geared more towards Alzheimer or more serious mental care. It was a lock down facility to prevent wandering.

Plus is its sole focus on assisted living. 60 residents. Much smaller feel, quieter than Brookdale. Like care mgt as described, with consistent staffing. PB should respond better to that. Not sure what activities he would engage in but there are options. Therapy provided by contractors; not sure how good it would be (equipment?). Rooms ok but no view; would pb care? Like the location on Clark since it's busy, something to look at. Beautiful deck space in back. Covered parking in back a big plus for visitors.

So far all is going very well and good for my mom. The meals are really good. It is healthy and tasty. I believe the staff do their best keeping the place clean in and out. Mom's room has clean linen and clean clothes.

Don't judge a book by it's cover. The promises made in the glossy brochure and the over-friendliness during scheduled visits mask the reality. This is an expensive nursing home for those who are compliant and obedient. Read the fine print!