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Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

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Sunrise of Providence community exterior
18 Photos
18 Photos available
3 Floor plans
3 Floor plans available
Sunrise of Providence in google map
street view of Sunrise of Providence
Sylvia - Loved one of resident/client
5.0
Its a great place

My loved one loves it at this community. I would highly recommend this community for your loved one and I have already told a few neighbors about this community. The staff are wonderful, very friendly and knowledgeable about the community. The tour was great and they gave me all of the information that I needed about the community and I was able to see everything.... Read more

Read all reviews

About the facility Sunrise of Providence

Sunrise of Providence offers quality care in an elegant, victorian-style mansion. The community is close to the Arboretum Shopping Center and uptown Charlotte, which offers museums, shopping, dining, and more.

Every day at Sunrise on Providence is a new adventure.

Community Amenities and Services

Sunrise of Providence offers assisted living and memory care services. Staff is available 24 hours a day to provide personalized care as well as assistance with daily living activities such as bathing, dressing, grooming, and medication management. Housekeeping, laundry, and trash removal services keep your environment clean and tidy, while giving you more time to participate in activities.

Participate in a variety of enriching activities that stimulate your mind, body, and spirit. Attend current events discussions, move your body with exercise classes, socialize with friends over margaritas, create a beautiful flower arrangement, catch an evening movie with popcorn, play games with friends such as trivia, and more.

Enjoy three meals per day in the restaurant-style dining room, where the professional chef uses fresh ingredients, herbs, and spices to create well-balanced dishes.

Living Arrangements

Choose from a studio, one-bedroom apartment, or semi-private room. Schedule a tour of Sunrise of Providence to learn more about the amenities of your new home.

State Classification

Sunrise...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Sunrise of Providence is a community within Sunrise Senior Living properties. See all Sunrise Senior Living communities.

Pricing for Sunrise of Providence

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Sunrise of Providence

Community Details at Sunrise of Providence

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


More on this community

Reviews

for Sunrise of Providence
3.8(54 reviews)
Write a Review

Cleanliness

4.0

Friendliness

4.1

Meals & Dining

3.1

Care Services

3.8

Activities

4.0

Staff

3.8

Value for Cost

3.6

Overall Experience
19
20
8
0
7
Date Submitted
4
10
19
Reviewer
0
32
22
0
Care Received
15
0
1-20 of 54 reviews
Sort by

3.5
Anonymous - Toured community
Assisted Living
September 8, 2022
Verified Review
Tour

Seemed like a decent tour, staff and everyone was very friendly and courteous during our tour visit.

Response from Sunrise of Providence

September 12, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of Providence. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


5.0
Anonymous - Toured community
Assisted Living
September 1, 2022
Verified Review
My Tour Experience at Sunrise of Providence

This was a good community and we liked it. We wanted a community that was closer to another family member.

Response from Sunrise of Providence

September 2, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of Providence. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


4.0
anonymous - Loved one of resident/client
Assisted Living
July 15, 2022
Verified Review
Sunrise of Providence review

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from Sunrise of Providence

July 16, 2022

Hi Customer! Thank you for the wonderful things you said about Sunrise on Providence. We appreciate you taking the time to leave us a review!


4.0
anonymous - Toured community
Assisted Living
June 2, 2022
Verified Review
tour review

Our family had an in person tour and it was a super nice experience, it is a nice community. The staff were very friendly and they were able to take us around the community and show us different rooms that were available.

Response from Sunrise of Providence

June 6, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise of Providence. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


5.0
anonymous - Toured community
Assisted Living
May 23, 2022
Verified Review
tour review

Our family had an in person tour experience and it was a great experience

Response from Sunrise of Providence

May 24, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Providence. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


2.5
Anonymous - Toured community
Memory Care
April 29, 2022
Verified Review
My Tour Experience at Sunrise of Providence

I felt the community was expensive. I was quoted a price and then they tried to change the price.

Response from Sunrise of Providence

May 18, 2022

We take your experience at Sunrise of Providence very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team


5.0
Sylvia - Loved one of resident/client
Assisted Living
April 22, 2022
Verified Review
Its a great place

My loved one loves it at this community. I would highly recommend this community for your loved one and I have already told a few neighbors about this community. The staff are wonderful, very friendly and knowledgeable about the community. The tour was great and they gave me all of the information that I needed about the community and I was able to see everything.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Sunrise of Providence

May 18, 2022

Hi Sylvia, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Providence. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team


3.0
anonymous - Toured community
Assisted Living
February 28, 2022
Verified Review
Community Tour

We didn't go with Sunrise of Providence for a couple of reasons. Their pricing was very difficult to understand (they gave it to you on a daily rate). Also, it was an older facility, and the furniture and things were very worn.

Response from Sunrise of Providence

March 10, 2022

We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team


4.0
anonymous - Loved one of resident/client
Assisted Living
February 16, 2022
Verified Review
Sunrise of Providence

Sunrise is a very good facility, it has such a cheerful environment to it. It is beautifully decorated, they have nice terraces and a beautiful garden. The rooms the residents have are very spacious, well appointment and comfortable. The upstairs was a wonderful area and such a great experience, but the facilitator downstairs and with the memory care unit was lack some serious communication. That was not a good experience. Other than that we would highly recommend this place.


4.0
David - Loved one of resident/client
Assisted Living
January 21, 2022
Verified Review
Great Potential

This is a nice location. There has been a lot of turnover of staff and this might be due to the pandemic. My loved one didn't particular like the food options. The community wasn't always able to accommodate dietary restrictions.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Assisted Living
November 10, 2021
Verified Review
Would not recommend

They do not give the care that they say that they do, we were very unhappy with our experience at Sunrise on Providence.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

4

Staff

3

Value for Cost

1

Response from Sunrise of Providence

November 18, 2021

Hello, Allow us to take a closer look at this for you. Please contact us at information@sunriseseniorliving.com with your information so we're able to best assist you. Thank you.- The Sunrise Team


4.0
Evelin G - Loved one of resident/client
Assisted Living
August 11, 2021
Under hospice care

Sunrise is a lovely community meant for someone who needs minimal care. Mom needed more than that an i am not positive that she received it. They don't even provide signaling devices to call for help

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

2


5.0
anonymous - Loved one of resident/client
Assisted Living
June 8, 2021
Verified Review
Working well for my dad

We chose Sunrise on Providence because of the set up of the reminiscence care that they had. The staff members here have been excellent with communication. My dad really enjoys the meals here and I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
April 27, 2021

Went on a tour last Friday. Liked what I saw and am considering this as an option.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
April 1, 2021
Verified Review
Would recommend this community, but communication needs improvements

Our loved ones are not that happy with the meals they serve, and with the covid restrictions our loved ones have not been able to participate in the activities. We would recommend this community but there needs to be a huge improvement with the communication between the residents families. That is the biggest problem we are having.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


1.0
BL - Loved one of resident/client
Assisted Living
March 22, 2021
Verified Review
Deceiving and Uncompassionate

They appear to be very caregiving when I talked to them. However, my loved ones got Covid there and were hospitalized. I was allowed to see them at the hospital but not at Sunrise. Unfortunately, they were asymptomatic. They were in the hospital for reasons other than Covid. They deteriorated enough they could not go back to Sunrise. So we had to move them to a skilled nursing facility. I had to fight with Sunrise to go in to get their belongings. They wanted to throw them on the curb. When I got to go in, what I saw was horrifying. Her chair where she sat all the time had dried skin cells all over the headrest, there was filth in the shower. My loved ones told me they were never showered, just sponge bathed. The wheelchairs had food on them. When moving out, I asked for their clothes, and Sunrise packed up a laundry basket full of clothes that were stained, and there was vomit on the shoes. Prior to Covid when I was allowed to come in, things were better. They seemed very pleasant and helpful and accommodating to get us to move in there, but afterward everything changed, and I'm not sure how much of that was due to Covid. Our whole time there was during Covid.

Cleanliness

2

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
January 14, 2021
Verified Review
My experience with Sunrise

We chose Sunrise on Providence because of the location, the availability, affordability, and they have a good reputation. The room sizes here are decent, they are good for her needs. Right now we are having communication issues so that has been frustrating, it is due to new management. Overall I would recommend.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

4

Value for Cost

4


1.0
Karen - Loved one of resident/client
Assisted Living
December 22, 2020
Verified Review
Nice Place, Needs More Help

The staff is limited, they need more staff. My loved one having to wait for assistance for 45 minutes wasn't a good thing, and more than once. The staff was upfront and friendly from management down to the caregivers. They just don't have enough staff.

Cleanliness

2

Friendliness

5

Meals & Dining

4

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

3


3.0
anonymous - Loved one of resident/client
Memory Care
December 11, 2020
Verified Review
I would not recommend this facility

We chose Sunrise on Providence at the time because they were able to accommodate a hoigher lift. Another reason was that it was close to where I live so I could see him on a daily basis. My loved one was here a little over a year, initially we were pleased with the care and attention, but I was increasingly displeased. I do not think they handled the pandemic well, there were a lot of covid cases as well as they stopped doing all activities. The food here was not good, they did not have good quality meals or variety in their meals. They did have some very good staff members here, but as far as day to day care goes, a lot of them did not seem to care that much. I would not recommend this community at the moment.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

2

Value for Cost

2


4.0
Brooks Platts - Loved one of resident/client
Memory Care
October 6, 2020
Verified Review
Sunrise on Providence review

The facility itself was very welcoming, our loved ones room was very welcoming as well. This was a very nice place for her to be. We would recommend this community to a family or friend. Our only issue we had was the parking, it really sucked. They are kind of land locked so they just did not have enough parking.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


Viewing 1-20 out of 54 reviews

Neighborhood around Sunrise of Providence

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Sunrise of Providence

Sunrise of Providence offers Studio, 1 Bedroom and Semi-Private. Learn more.

Sunrise of Providence has received an average review rating of 3.8 based on 54 reviews. See all reviews.

Call (704) 365-5252 to reach a resident at Sunrise of Providence.

To reach a resident at Sunrise of Providence call: (704) 365-5252



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.