1-20 of 43 reviews
I absolutely love it here
Melody L - Resident/client
I have been here for nine months. It has been a rewarding experience. I lost my husband and my son. Life was very lonely for me. Here I made friends and just plain have a good time every day.
People here are kind and considerate. I recommend this place to anyone looking to place a loved one. You won't be sorry. It's amazing.
A three-month positive experience at Sunrise. Alan - Child of resident/client
They have a very good reminiscence wing for people with dementia. But be very well aware that the amazing activities that the general residents partake in are not exactly the same activities for the dementia residents. And you must be extremely proactive and assertive if your family member is in reminiscence and needs incontinence care to avoid any possibility of UTIs. However, overall, it's a wonderful experience, and I see improvement in my loved one in the last three months.
Community Interactions Were Good anonymous - Loved one of resident/client
It was a nice place for someone who is able to get around on their own. The rooms were fine.
We had a bunch of unexpected problems with my loved one. They put our loved one in a different unit than what we expected. This didn't allow our loved one to be able to participate in activities or be able to see other residents.
All my interactions were good, and the community was quick to reply to any concerns. I wouldn't hesitate to use this community in the future for another loved one.
Sunrise At Sheepshead Bay anonymous - Loved one of resident/client
The community is often clean. The staff is friendly for the most part. The administrative staff is excellent and very good with follow-up. The cleaning staff and dinning room staff could be improved. Many times, I have had to follow up on when they are supposed to assist my father with bathing at the proper times. Because of the Covid-19 pandemic, the community is on lock down and the food brought up his room is often cold and needs to be reheated. Essentially, we often find ourselves needing to be the voice for our father.
Sunrise At Sheepshead anonymous - Loved one of resident/client
The community was clean, although sometimes they would mix up the residents' clothes in the laundry. The staff was a bit of a mixed bag, some of the staff were good and some not quite as good. We thought they could have all used more training with memory care; some of the care giving staff didn't seem to understand the needs of the memory care residents and didn't know how to talk to them. They also really lacked activities and didn't have trained people doing the activities so we didn't feel they were adequate. They were also understaffed quite often. Because of this, we felt they were over charging us for the care especially since we didn't think there was physically enough space for the memory care residents.
money well spent.
anonymous - Loved one of resident/client
Sunrise @ Sheepshead Bay is an efficient facility. Clean,pleasant,friendly,helpful and most of all they care about the residents.
LeAnn Giusto - Loved one of resident/client
We were very happy to find this facility in New York City for our parents! The staff is very friendly and helpful, and our parents are enjoying their life there. Lovely location!
Love One Doing Fine anonymous - Loved one of resident/client
So far this community is working out well for friend, and her needs. She is staying here until she able to return to her home due to a fire. I do feel she is safe, and in good hands. I go to visit every couple of weeks, and everything is nice, and well kept. The staff is friendly, and she hasn't really had any complaints, or problems. Everything has worked out well, and this is a community I would recommend.
An Option anonymous - Toured community
I was looking for a community that would tend to the needs of my parent. They were nicely decorated but the price was a little more than we could handle.
anonymous - Toured community
The staff at Sunrise was friendly and seem to provide very good care and attention to the residents. The rooms are comfortable, well-maintained, and clean. The entire residence is bright and welcoming.
A community for good care anonymous - Loved one of resident/client
I like the care from this community. The staff are so nice and always caring. They go out of their way to make sure that they are attentive. The menu is outstanding and she is happy with being able to be involved with the activites. I feel good knowing that she is in good care. I recommend this community for other families.
Smaller community!! anonymous - Loved one of resident/client
I had initially picked this community for my loved one because it was a smaller setting and easy to navigate through the building. She has had no issues with the food and has really liked participating in some of the activities with the other residents. The staff have really tried there best to try and make her feel right at home and welcomed into her new living environment. I would recommend this place to anyone who was interested in a great assisted living.
anonymous - Toured community
Wonderful place. Everyone was happy,positive and helpful, from the receptionist, Director of Sales, residents and the head chef! Privacy and respect to the residents was top notch. Our choice for our family member!!!
A Happy Place! anonymous - Loved one of resident/client
My loved one passed away, but not due to anything that the community did. The staff was great and very helpful. The community was kept clean and in good condition. My loved one was happy there.
Feels Like Home!! anonymous - Loved one of resident/client
The staff and caregivers have been receptive in every way. My daughter and i join my friend with lunch and the lunches are very good. They have up to 6 choices to choose from and the services are great. My friend looks very content at the moment she has not been engaging in activities but we are hoping the staff can assist her every now and then with bingo she would love that. The housekeeping is also making sure everything is nice and tidy.
Time to see The Sunrise..... Luz - Loved one of resident/client
Sunrise is nicely located with beautiful surroundings.... the people that work at Sunrise are very nice and friendly... the rooms are good and very clean... it is a good place....
Very good memory care anonymous - Loved one of resident/client
Our experience with Sunrise at Sheepshead Bay has been a very good one, overall. I've been very impressed by the service and care provided by their memory care unit. The facility is secure, clean, and well kept, and the attendants are very attentive to the needs of the residents for the most part. It's very expensive, but he level of service they provide is also very high.
A complete let down Yvette Velazquez - Loved one of resident/client
Sunrise Senior Living at Sheepshead Bay, Brooklyn, was very accommodating at the beginning. Once my mother showed trades that were not fitting for their facility they placed her in the hospital. After three weeks of promising that everything would work out, they decided she was no longer fit for their community. She was left in the hospital with no further assistance from them. Not even an apology. I believe they are not truly equipped to handle patients with dementia (as they claim). They charge a hefty fee for the service, but cannot provide it.
Response from Sunrise of SheepsheadJanuary 29, 2016
We are sorry to hear about your experience and would like to learn more. Please know we take all concerns seriously; we ask that you email us at Information (at) SunriseSeniorLiving (dot) com with further details so we can follow up. Thank you, Sunrise Team
Moving In Howard Mandel - Loved one of resident/client
Sunrise is a very cheerful and friendly place. The staff is totally dedicated to making the living experience for their residents as pleasant and enjoyable as possible. There are many activities, many friendly residents, excellent care and very nice rooms. I would recommend it very highly,
Awesome staff anonymous - Loved one of resident/client
Sunrise is very nicely decorated and always cleaned well. The grounds are pretty too. The staff here is awesome and they are very attentive to the residents' needs. Activities are plentiful, so the Senior's do not get bored.