Sunrise of Shelby Township

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Quality of the care has been great and most of the staff members have been very friendly. At first the director did not make a good impression but that has all been straightened out. The food sometimes is a hit or miss with our loved one, but overall pretty good. The activities have been limited but slowly starting to pick back up. Our loved one gets to play the harmonica for the staff and the residents in the memory care. It really brings enjoyment to them and him as well, it makes him happy to make others so happy.

[name removed] was a pleasure to work with. We did a few virtual reviews as well as a conference call review. I was not able to truly tour the facility in person, but [name removed] provided much information via the phone calls, as well as the Virtual review. The place was very nice and met all our required needs. I do see that there is an equal division among the Apartments: Assisted/Memory care/short term stays, etc., so that was a not exactly what we needed. We were looking for a high percentage of Senior Living (not as much focus on the assisted). So no fault of Sunrise at all and we will keep them in mind if our needs were to change.

I would recommend this community to others. The food could be better. Communication could be better between the staff and myself. The community is clean and neat and the staff is very friendly and helpful.

[name removed] was nice. Answered all my questions via phone call with me following along on the website. However, I'm nervous since the community is multiple floors, [name removed] may get lost easily. I'm also worried she won't get the specialized care with so many residents.

Due to the pandemic I was only able to see my loved one once a week for one hour. I would recommend this community. Your loved one would receive adequate care here.

It is all about superficial optics, and not about the actual care. There is no training for the care givers. the rooms are good but pricey, and the meal services are very good. However we would not recommend this community to others.

You are in good hands, the staff was amazing and I felt their care was very individualized like he was their only patient. The room sizes were nice, the food was ok but they did offer a good variety. I have already recommended this facility to others.

Very nice staff attentive and pleasant !! The public areas are kept very clean and fresh looking . Activities are available but not enough geared to the Men . It is Very costly , but we are happy and feel Dad is comfortable there . He finds the food acceptable but many times not to his liking .

There cannot be a better place for my mom. Before sunrise she was depressed and did nothing but watch TV. Now she is thriving for life again. She goes on outings and participates in the many activities they offer. Food isnt bad but they need to speed up service. The people that work there are so kind understanding and friendly. It is pricey but worth it if you can afford it. Parking is frustrating at times.

Lack of training throughout the building, zero compassion, lack of common sense, very sad.dont waste your money.