Sunrise of Shelby Township

They were kind and helpful during the tour. My loved one preferred another community over Sunrise.

We chose a different place because Sunrise was a little bit more run down, and the clientele were significantly older.

Sunrise of Shelby Township looked like a great facility. The reason we did not go with them was because of the way their pricing was set up. It was "al a carte" so they had a base fee and then things like medication, showers, etc. were all an add on fee. The staff were great with following up with us after the tour.

This was a nice community but we were sold on another community due to the executive manager and the connection that we felt.

Dad has been living at Sunrise of Shelby almost three years. We are very happy that we chose Sunrise after looking at several others. The staff there is excellent. Everyone is very caring and helpful. They make my dad feel very special and part of the Sunrise family.

Our first impression of Sunrise is that it was very clean and the people we had met with were very friendly. we went with Sunrise because of the location, we wanted our loved one to be closer to our family and in an area he was familiar with.

My dad did NOT want to move out of his home. For reasons of his health and safety, all 4 of his children knew it was necessary. After many days of researching facilities and talking with many people, I decided on Sunrise of Shelby Twp and have never once regretted it. The kindness and care that our dad receives there is such a blessing! He gets nutritious meals, medication in the correct amount (and at the right time) and has things to do and people to talk with every day. The most important thing of all is that Dad loves it there! He feels and looks better now than he has in years. My siblings and I can sleep at night knowing he is in such good hands. I recommend Sunrise of Shelby Twp. very highly!

Wonderful staff, very caring, they did an excellent job taking care of my mom. She loved the staff, activities and food. Building kept up and clean! Very positive experience would highly recommend

Quality of the care has been great and most of the staff members have been very friendly. At first the director did not make a good impression but that has all been straightened out. The food sometimes is a hit or miss with our loved one, but overall pretty good. The activities have been limited but slowly starting to pick back up. Our loved one gets to play the harmonica for the staff and the residents in the memory care. It really brings enjoyment to them and him as well, it makes him happy to make others so happy.

[name removed] was a pleasure to work with. We did a few virtual reviews as well as a conference call review. I was not able to truly tour the facility in person, but [name removed] provided much information via the phone calls, as well as the Virtual review. The place was very nice and met all our required needs. I do see that there is an equal division among the Apartments: Assisted/Memory care/short term stays, etc., so that was a not exactly what we needed. We were looking for a high percentage of Senior Living (not as much focus on the assisted). So no fault of Sunrise at all and we will keep them in mind if our needs were to change.

I would recommend this community to others. The food could be better. Communication could be better between the staff and myself. The community is clean and neat and the staff is very friendly and helpful.

[name removed] was nice. Answered all my questions via phone call with me following along on the website. However, I'm nervous since the community is multiple floors, [name removed] may get lost easily. I'm also worried she won't get the specialized care with so many residents.

Due to the pandemic I was only able to see my loved one once a week for one hour. I would recommend this community. Your loved one would receive adequate care here.

It is all about superficial optics, and not about the actual care. There is no training for the care givers. the rooms are good but pricey, and the meal services are very good. However we would not recommend this community to others.

You are in good hands, the staff was amazing and I felt their care was very individualized like he was their only patient. The room sizes were nice, the food was ok but they did offer a good variety. I have already recommended this facility to others.

Very nice staff attentive and pleasant !! The public areas are kept very clean and fresh looking . Activities are available but not enough geared to the Men . It is Very costly , but we are happy and feel Dad is comfortable there . He finds the food acceptable but many times not to his liking .

There cannot be a better place for my mom. Before sunrise she was depressed and did nothing but watch TV. Now she is thriving for life again. She goes on outings and participates in the many activities they offer. Food isnt bad but they need to speed up service. The people that work there are so kind understanding and friendly. It is pricey but worth it if you can afford it. Parking is frustrating at times.

Lack of training throughout the building, zero compassion, lack of common sense, very sad.dont waste your money.

This is a very nice community, bright, clean and beautiful grounds, the staff did a very good job with my tour, they took their time showing me around and answering all my questions. What stood out to me was that the memory care was on the third floor away from the rest of the community. I didn't feel that there was much interaction between the other levels and residents there. I did feel that this was not going to be a good situation for my mother.