Sunrise of Jackson

The community was always well organized and clean. So far we are very happy and pleased with our experience. They were very gracious and accommodating when my father passed. The staff makes the families and residents comfortable. The staff is well trained and are very attentive. During the Covid-19 pandemic, they have been great about letting us FaceTime with my mother so we can see her. Previous to the pandemic, the food was good and they have done their best with making sure the residents are entertained and give them lots of options.

It's a really great place and the staff and nurses are really nice. Whether it was a misunderstanding or I didn't ask enough questions, I was very disappointed in how they put her in a shared room when they only showed me private rooms when I toured. I didn't know that she would have share a room and I may have chosen a different community if I did know. I was unaware that there would be extra expenses than they originally told me. The staff are very good at calling me and are very friendly and helpful. My sister in law who lives there says the food is really good, too. I would just want to let other families know to make sure they understand that it is more financially involved then they tell you.

My Dad has been in Sunrise of Jackson for 2 months now. It has been a Godsend! Every person there is so caring, the facilities are super clean, and I have the peace of mind that Dad is safe & well taken care of.