Sunrise of Jackson

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

They're very caring. Everyone you pass by speaks to you and says hello. I feel they could improve on little things. For instance, I had to clean my loved one's wheelchair one time. When I brought it to their attention, they agreed that shouldn't have happened. The administrative staff is very attentive, from the director down to the medical director of nursing. They always communicate with us anything regarding our loved one's care. The director is approachable, and if she sees me she'll ask how things are going for my loved one.

We did a virtual tour for this facility, the experience was fine and the facility was lovely but the location was just to far for our family.

The community is very nice and everyone we have encountered is very nice, but due to covid we are not able to go inside the community to even see our loved ones room.

The admin works with you and they can be flexible. The community was safe and they gave me peace of mind. The staff was exceptionally good and they took good care of me. I would recommend this community to others.

Our loved one moved in right before COVID, so we have only been able to see the inside of the community once and what we did see it was very clean. The staff is wonderful, they have met and exceed our expectations. My father has yet complained about the food. The rooms we saw were great, it smelled fine and there were no offensive odors. Everything looked new, we are very pleased with this community. We would absolutely recommend this to another family or friend. Since we aren't able to visit, the staff has set up face time video chats, and are now starting to do outdoor visits.

My mom Resided at Sunrise for approximately six years. She suffered from mild to mid dementia. During this time she received very good care and found her stay there enjoyable. Special thanks to the Sunrise care team who always went above and beyond to ensure she was well cared for. I highly recommend Sunrise if you have the need for elder care for a loved one.

The community was always well organized and clean. So far we are very happy and pleased with our experience. They were very gracious and accommodating when my father passed. The staff makes the families and residents comfortable. The staff is well trained and are very attentive. During the Covid-19 pandemic, they have been great about letting us FaceTime with my mother so we can see her. Previous to the pandemic, the food was good and they have done their best with making sure the residents are entertained and give them lots of options.

It's a really great place and the staff and nurses are really nice. Whether it was a misunderstanding or I didn't ask enough questions, I was very disappointed in how they put her in a shared room when they only showed me private rooms when I toured. I didn't know that she would have share a room and I may have chosen a different community if I did know. I was unaware that there would be extra expenses than they originally told me. The staff are very good at calling me and are very friendly and helpful. My sister in law who lives there says the food is really good, too. I would just want to let other families know to make sure they understand that it is more financially involved then they tell you.

My Dad has been in Sunrise of Jackson for 2 months now. It has been a Godsend! Every person there is so caring, the facilities are super clean, and I have the peace of mind that Dad is safe & well taken care of.

Great Marketing - sadly all lies