Sunrise of Jackson

Sunrise of Jackson is excellent. the day we went in for our first meeting with them to tour and see the place, they had a welcome sign for me and my brother. when we left, we both walked out with a freshly baked apple pie. I mean they really roll out the red carpet for you. between myself and my brother, we were there almost every day visiting so we had a lot of interaction with the staff. there were a few things that kind of fell through as far as communication goes on their end, but they made it right. I would highly recommend this community. all the staff, from the director to the people you walk past in the hall like the maintenance guy, they all know everyone by name - both the residents and their families. it was definitely a good place for my mom to go. every time you visit, you'll feel like you're apart of their family also. when you walk in and check in, they have a photo of those who have passed all set up. it's definitely a nice place and if I had another mother, I would send her back there!

I would tell others that there are staff members that are friendly and seemed like family. I wish that the community did more with the residents. There have been times I have walked in and the residents were sitting in wheelchairs and their heads were down. I didn't care for this, as I feel they could be doing more activities for the residents. It would be nice to see music brought into the community or something along those lines to help the residents. I supply a lot of food and snacks for my loved one, as the food is repeated daily in the community.

This community was a nice place and they also don't let the people stay after private pay is over and waiting for the transition to medicare.

This community is small, clean and friendly to the residents. My father- in-law seems to be very happy here. This community is a very pretty place and good for your loved one. They have activities like arts and crafts and movies and card games but have been limited due to covid.

Sunrise of Jackson is to expensive for everything that they provide. The overall quality of care needs improvement, anytime we asked questions we rarely got answers. Also other residents in the community had major complaints, not just our loved one.

We chose Sunrise because everybody was frinedly and seemed to take good care of their rtesdeints. She was also able to bring her 2 cats with her. The rooms are nice size, she has a 1 bedroom that has a living room, bedroom, kitchenette and large bath. It is great for one person. They do have an app but no one is really keeping up with it. I would recommend to others looking.

They're very caring. Everyone you pass by speaks to you and says hello. I feel they could improve on little things. For instance, I had to clean my loved one's wheelchair one time. When I brought it to their attention, they agreed that shouldn't have happened. The administrative staff is very attentive, from the director down to the medical director of nursing. They always communicate with us anything regarding our loved one's care. The director is approachable, and if she sees me she'll ask how things are going for my loved one.

We did a virtual tour for this facility, the experience was fine and the facility was lovely but the location was just to far for our family.

The community is very nice and everyone we have encountered is very nice, but due to covid we are not able to go inside the community to even see our loved ones room.

The admin works with you and they can be flexible. The community was safe and they gave me peace of mind. The staff was exceptionally good and they took good care of me. I would recommend this community to others.

Our loved one moved in right before COVID, so we have only been able to see the inside of the community once and what we did see it was very clean. The staff is wonderful, they have met and exceed our expectations. My father has yet complained about the food. The rooms we saw were great, it smelled fine and there were no offensive odors. Everything looked new, we are very pleased with this community. We would absolutely recommend this to another family or friend. Since we aren't able to visit, the staff has set up face time video chats, and are now starting to do outdoor visits.

My mom Resided at Sunrise for approximately six years. She suffered from mild to mid dementia. During this time she received very good care and found her stay there enjoyable. Special thanks to the Sunrise care team who always went above and beyond to ensure she was well cared for. I highly recommend Sunrise if you have the need for elder care for a loved one.

The community was always well organized and clean. So far we are very happy and pleased with our experience. They were very gracious and accommodating when my father passed. The staff makes the families and residents comfortable. The staff is well trained and are very attentive. During the Covid-19 pandemic, they have been great about letting us FaceTime with my mother so we can see her. Previous to the pandemic, the food was good and they have done their best with making sure the residents are entertained and give them lots of options.

It's a really great place and the staff and nurses are really nice. Whether it was a misunderstanding or I didn't ask enough questions, I was very disappointed in how they put her in a shared room when they only showed me private rooms when I toured. I didn't know that she would have share a room and I may have chosen a different community if I did know. I was unaware that there would be extra expenses than they originally told me. The staff are very good at calling me and are very friendly and helpful. My sister in law who lives there says the food is really good, too. I would just want to let other families know to make sure they understand that it is more financially involved then they tell you.

My Dad has been in Sunrise of Jackson for 2 months now. It has been a Godsend! Every person there is so caring, the facilities are super clean, and I have the peace of mind that Dad is safe & well taken care of.

Great Marketing - sadly all lies

I have been familiar with Sunrise at Jackson for the past 5 years since my mother became a resident... Our family visited 3 other facilities at that time, and we all remarked when we saw Sunrise that we knew it was “home.” Firstly the staff is stellar. Most of the employees have become like family over the years. My mother was treated with the upmost respect and care. Apart from her own family caregiving, this is as good as it gets. She passed away almost 2 years ago but I continue to return as I have made close ties with staff and residents. Before her passing she was put on hospice. The accommodations were amazing, the skill level of the nursing was top notch & the personal love and care was like no other. We are very thankful for the people that make up Sunrise. We have been blessed in every way. We would highly recommend Sunrise of Jackson.

Sunrise for Jackson is an assisted living facility. Most workers are friendly and provide above average care. My father was in three rehabs/nursing homes in 2017/2018. I am pleased with Sunrise of Jackson. He has developed friendships with both other residents and staff. The staff is very friendly and goes out of their way for the residents. They have activity if you are interested. They keep me informed of my father’s medical condition and have made my life easier. I do not need to worry about his care when I am at work. Rooms are set up like a home/apartment. Scheduled meals 3x a day. Nurse on duty. Physical Therapy if needed. They can also arrange doctor/dentist/audiologist/optometrist is needed to visit the facility. I would recommend taking a tour of the facility. Thanks, [name removed]

We looked at ALL the local assisted living places for my Mom and Sunrise stood out among the others. It's cozy and homelike, not hotel like or medicinal like some are. Mom is super happy there. She enjoys spending time walking out side or sitting in the gazebo reading. There are clubs to join, activities every day, the staff is so caring....she loves them all. And they make me feel like they care about me too. I call them all my second family. No, it is not inexpensive. But when you consider the peace of mind factor knowing that your loved one is happy and well taken care of, you simply cannot put a price on that. The food is good too! Small enough to be cozy yet spacious enough that no one feels like they are on top of each other. Please look into Sunrise....you will NOT be disappointed.

Beautiful facility but a little upscale for my mother (I would love living there). Clean and very well decorated.