Sunrise of Buffalo Grove

Only complaint about the food was "too many peas". 4 is only because sometimes her weekly room cleaning was delayed. They did an amazing job though with the staffing issues everyone is facing. Mom really liked the people and activities

If you want more of a cozier feel than a bigger community feel, this is a good place for your loved one. The community has recently had some turnover of care staff. The staff communication with the family is great, and they are willing to answer our questions or address our concerns.

It feels like a home. Transportation they offer isn't. The caregivers are AMAZING people. All are so caring! They get to know the residents & connect. Different experience levels. There is always some one else willing to help & show them. They work together as a team. They never make you feel like you are bothering them. Sometimes they are a bit hurried & take a while to answer a call. On average it takes 5 min to get someone. Sometimes quicker and it has been as long as 20. 24 hour nurse would be nice I think maybe 3 nights they did not have one from like 11p.m. till 6a.m. My Mom was in a lot of pain there was no nurse at all. Had to wait 2 hours. Overall this is a nice place. ?? A bit overpriced in my opinion. Caregivers are also the servers @ dinner bringing food to tables. The meals are boring, too many peas. Not like the brochure at all. Limited selection, the "bistro" has an apple & 2 orange, that's it. They all are kind & you can just feel the sincere care.

Sunrise is a lovely place. It has a warm homey and cozy feel to it. One of the main reasons we chose them was because they allowed my loved one to have meals in the suite rather than having to go down to the dining room. We have had some issues with her not getting the care that she should have been. Sometimes the response time is not the greatest from the staff. She does not care for the food much. For the most part everything has been good and she seems ok for what we are paying for. It is not the highest quality but it is definitely better than some others we looked into.

We chose Sunrise of Buffalo Grove because of the feeling that we got when we first walked in. We really enjoyed the atmosphere and it was smaller than most facilities we looked at which my mother in law liked. If you want a smaller, more cozy place, this is the place to be. I would recommend them to others looking.

I think the biggest thing for me is that for the first time, I'm not so stressed out and anxious all the time. I feel confident that they're doing a good job with my loved one, who has dementia. Because of her dementia, I'm having to really put a lot of trust in the caregivers there, and they've been wonderful. I've gone there unexpectedly, and her bed is always made, and her room is spotless. Every time I see her she says "They're so wonderful here," "They're so kind," "It's a beautiful place." At the last place she was in, it was always "I'm so bored," "I don't want to be here." It has been phenomenal here at Sunrise. They just had an Olympics get-together with residents and their families where they served hotdogs, and they do things like that periodically. My loved one is a very social person, and they spotted that immediately. Even if nobody else is doing anything, they'll take her on a walk and keep her entertained, which is exactly what makes her thrive. It's such a great environment. You feel like you're walking up to a Victorian home, not a "nursing home." And it's so homey inside. It feels like someone's house, with a dog there to greet you. The rooms are really nice. I'm so impressed with them overall. I appreciate so much everything they've done for my loved one and our family. It's been such a smooth transition from assisted living to reminiscence care. They called us after a couple of weeks with her in assisted living and said they felt like reminiscence would be a better fit, which was really scary at the time. But it's been the perfect transition for her and for us. Whenever I go there to visit, they greet me by name and tell me how wonderful my loved one is doing. It's such a warm, caring place, and I give them so much credit for everything that they do.

We chose Sunrise of Buffalo Grove because there was a combination of professionalism in the facility and a lot of personal interaction on a more intimate scale. This is a smaller setting than some of the other facilities that we saw. I would say the best part about my fathers stay here was the personnel. They immediately engaged my father to take care of his needs. They appeared to have each others backs to make sure everything is taken care of for their residents. It was a more home-like setting. They have a facility dog that goes up and sits with the residents. I would recommend this community.

It is of high quality and better people than other options. The staff is very caring and friendly. The food was good. The rooms were well-sized, we had a single. The layout of the community was good. They have an outdoor patio space for residents to use, this space was secured. I highly recommend it.

It is like a home away from home. They take really good of the residents. The food is delicious. The room sizes are good. The layout is good. They have beautiful outdoor space. A few staff members have really been extra wonderful to my mom.

Our mom has been a resident at sunrise in Buffalo grove for the past two years. Our experience has been more than exceptional. She loves her caretakers, her friends, the food and activities. [Name removed], the chef, prepares amazing meals with great presentation. [Name removed], plans wonderful parties and events. [Name removed], plans outings and activities as well for every level of care. The facility is spotless and always smells if either popcorn, chocolate or apple pie! We couldn’t be more happy of the choice we made for our mom. She is “happy as a clam!” It is a great value as well! It’s like living in a bed and breakfast! We all enjoy attending the activities with mom! Thanks sunrise!

Very clean and nice.

This is the place! It feels like home. The residents all seemed to love being there and the staff was amazing. They offer all of the services we need and we'll be setting up an evaluation to get things started.

My mother enjoyed her respite stay in this community. Everything went well, and they did a good job taking care of her, and her needs. They provide nice meals, and she enjoyed the activities they had available. A place for mom was great with the help they provided my family with. This is a community I would recommend to my family, and friends. It worked out well for us.

My mother has recently made the move into this community and so far we are pleased with how things are going for her. The staff have been attentive to her needs and I am comfortable with the care she has been receiving. They where really helpful with the transition and my mother is starting to adapt into her new living environment. She has had no complaints about the meals and is starting to enjoy some of the activities with the other residents. Overall it has been a great fit and I would recommend it to anyone.

The staff have been good to my mother in law and they have been helpful to the family. She likes the food and has enjoyed some of the daily activities. The community is well taken care of. This community fit her requirements and I would recommend it.

We are happy with the service. The caretaker is helpful and does the care that we are needing. She does arrive on time and we find her helpful to every required need. She does arrive on time and is very friendly and caring and we would recommend this service and the good caretaker to other families.