Sunrise Senior Living

The community is often clean. The staff is friendly for the most part. The administrative staff is excellent and very good with follow-up. The cleaning staff and dinning room staff could be improved. Many times, I have had to follow up on when they are supposed to assist my father with bathing at the proper times. Because of the Covid-19 pandemic, the community is on lock down and the food brought up his room is often cold and needs to be reheated. Essentially, we often find ourselves needing to be the voice for our father.

They have been taking very good care of the residents during the Covid-19 pandemic. I do think they need more staff. They do offer activities for the residents, although my husband does not often participate. The Fairfax had good medical care available and the food is pretty good.

Seems like a very nice place. However I think I like the memory care only options where they are all on the same level and have more access to the outdoor.

The community was usually kept clean and did a large renovation to clean things up and freshen the place up. My mother has an aide who is with her who works very well with her and is good about coordinating her care with me. They do make an effort to keep the families and residents in contact, including coordinating FaceTime calls. My mother does really like to walk, however she does need assistance doing so, and they are good about accommodating her and helping her walk when they don't necessarily need to. I do think they could improve the activities as they can be a little inconsistent. The price is pretty high, but given the level of care, it does seem pretty much worth it. They do seem very well known for their medical care.

The management and the staff at Sunrise did a pretty good. It really is a quality place and a good facility. We chose this community because the location was close to my house and I liked the staff there, The staff were very friendly, helpful, and flexible with my mom.

Overall the community was pretty clean, although they could have done a slightly better job with the bathrooms. They did a good job with taking care of the residents and made them feel safe. My father had a good rapport with them and they treated him with respect and dignity. My father was always kept clean and they did a good job taking care of his hygiene and his overall needs well. The activities were ok but a little repetitive. I think they could have used a little more variety. In the beginning, they would take the residents around in the community van, however at one point it broke down temporarily and they did not get to do that anymore. Compared to some other places we had priced out, Sunrise seemed like a good value. The community felt very homey and they allowed us to customize my father's room, which made it feel less institutional and more like a home, which was really important.

They have been great during the Covid-19 pandemic protecting the residents. The staff often takes the residents for off-community trips when they are able. The care they are providing is good, although they can only offer so much care. I think the food on the menu looks good, although my father does not think it is quite as good as the food at his previous community. Sunrise is pretty expensive. I would definitely recommend to others!

Overall, we were really happy there. it was a pretty good experience. The shuttle system isn't really accessible as they presented it to be in the beginning. The food was pretty good, my dad was really happy with food. The staff were nice. I chose this community because they had a nice studio with lots of windows and a nice patio, which ended up being the nicest apartment for the cheapest price.

The staff was friendly. The dinners in the dinning room were good and the wait staff was nice. If you needed help by pulling the help cord, one or two staff would come to the room to check if anything was wrong. The only thing I didn't like was that every so often, the wouldn't send the right person to wash me in the shower. We thought they would have good physical therapy and it wasn't quite what we were expecting.

They have a lot caring and good that work there. The nursing staff were always open to talking to me and answering my questions. I was there everyday to see my wife. The food was good and they were accommodating to our dietary needs. The building was easy to get around and navigate.

We find all the staff professional, caring, warm, friendly, and helpful.

Always a smile from the help and helpers. Little treats are appreciated.

A beautiful, homey community. Our loved one is not able to partake in everything that goes on, but it's a lovely place. The staff is also lovely. During the Covid-19 pandemic, the community is on lock down and we feel they are doing their job in protecting the residents. The staff have even returned one of my calls at 10 o'clock at night.

The dining room is always very clean and very nice. The staff is very friendly, they engaged both my kids and my grandmother which made our visit a very pleasant experience. It seems my grandmother enjoys the staff and feels they do really care about her. overall, we are happy with the care my grandmother is receiving. She always feels entertained and happy with the activities provided for her and the other residents and she can always find something to do and is never bored, which we feel is very important. During the Covid-19 pandemic, they could have been a lot better about communicating with the family and with my grandmother, who did not always know what was going on. We felt that because of this, it wasn't a very safe environment and we worried about whether or not we should be taking her out. Other than that, we would definitely recommend Sunrise to other families! Prior to the pandemic, we have never seen my grandmother happier. She enjoyed the community, staff, and other residents and loved living there.

Of the places I visited I think Kyffin Grove is a good choice. The outdoor space is nice. I have eaten there a few times and the food is good.The staff are a mixed bag, most are very nice. The director(name removed) is responsive to any issues I have brought to him. Nothing is perfect but they are working on things. The majority of the staff are very caring.

The staff at Sunrise were great. They were always there to help me and answer my questions regarding my dad's care plan. He really liked the food and he said it was good. The price was a little high for the experience he was getting there. We had some billing issues but they did get resolved. We chose Sunrise because is was the first community we visited, the location was close to our family, the facility was nice, and they have availability.

Staff is really nice. Feels like a homey place. I toured a lot of places and Brighton Gardens is the best place for us. The fireplace in the lobby is very inviting. The food is really good. The new chef is really good, food is important. The studio is cozy. Very convenient to get to, right off of the highway.

It is a good location with the right offerings for someone who is independent but still needs help getting out and with some services like meals and housekeeping. It is not a high end luxury place like some communities. The food was better in the dining room and the quality and variety of the food has declined now that they are bringing it to the residents rooms. The room sizes and the layout of the community are adequate.

The food is adequate, sometimes it is good and sometimes not so good. It is better than other places I have been but not as good as the best place I have been. The staff is kind of removed. You can not go to them with a problem. They have no solutions.There is no staff after 7:30 pm. I was told there was daily van service but as it turns out there is only one day a week that the van can take you to medical appointments. When the driver got sick there was no van service at all.There were a lot of things I had to figure out on my own, I had to ask several staff people about the laundry. There was no information about the hair salon. They are not good with giving you information on the services that are available.Laundry services are spotty.

They are very receptive to families' needs.They put residents first. Communication was good.Rooms and bathrooms were very clean. They did a good job with laundry, never lost anything. Overall they did a good job and they were very professional.