Sunrise of West Babylon

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Sunrise of West Babylon because it was recommended to us by her previous facility and also we did a virtual tour with them and everything looked good, they also had a memory care unit which is what we needed. She turned around a lot when she first got here. They are willing to work with you and keep in constant contact with you which was excellent. They had a nurse on staff and she would always call with any updates and plan her doctors visits which helped us a lot. I would definitely recommend to others looking.

The staff was friendly. The dinners in the dinning room were good and the wait staff was nice. If you needed help by pulling the help cord, one or two staff would come to the room to check if anything was wrong. The only thing I didn't like was that every so often, the wouldn't send the right person to wash me in the shower. We thought they would have good physical therapy and it wasn't quite what we were expecting.

Everytime I go to Sunrise to see my Mom, I like it more and more. My mom is happy and follows the daily schedule of activities. It's just been about 4 months since she joined the community and has made friends and says that no one complains, it's all good! The staff really helps out by mailing me my mom's business mail, and calling me when there is the slightest issue. One piece of advice is to not go with a landline there. I hated that company and we have gotten my mom a cell phone which she is using for the first time in her life! And at 95 that's quite an accomplishment! Her buds help her with that. I am happy that my Mom is being cared for by the staff at Sunrise!!!

Everytime I go to Sunrise to see my Mom, I like it more and more. My mom is happy and follows the daily schedule of activities. It's just been about 4 months since she joined the community and has made friends and says that no one complains, it's all good! The staff really helps out by mailing me my mom's business mail, and calling me when there is the slightest issue. One piece of advice is to not go with a landline there. I hated that company and we have gotten my mom a cell phone which she is using for the first time in her life! And at 95 that's quite an accomplishment! Her buds help her with that. I am happy that my Mom is being cared for by the staff at Sunrise!!!

My father resides in the memory unit. He is well cared for and the staff is great. His personal needs are attended to, he is always neat and clean. His room is well maintained. He has a specialized diet which is well accommodated here, this was the cause of his transfer here from another facility that couldn't meet his dietary need. He often feels alone and could probably benefit from some conversation but is hard of hearing even with hearing aids so this is a problem without a solution.

We are very happy with Sunrise. However, they do need more help in the way of aides.

Dont be fooled by their sales team because that's all they are "sales" they dont care about your loved ones. They made this place sound amazing fully staffed, people always there to help. It's all crap . We moved my grandmother in there and we are so disappointed. She waits over 30min for help to use the bathroom. They have a very high turnover rate . Another lie we were told. They say they will do everything to care for your lives ones when all they really are doing is robbing people! Over 10 grand a month! Its heartbreaking. Please don't make the mistake we did and dont listen to the lying sale's team

Perfect, but not willing to sell out $5K to hold the room.

I toured here for my loved one, and I really liked the community itself. It's gorgeous and the staff are all really lovely people. However, the residents there seem to be a bunch of potatoes. My loved one is more active and social, so I felt that though this community is lovely, it would not be the best fit for her.

Small intimate and clean facility. Staff very attentive and friendly. The memory care area was secure. Lots of activities. They are equipped to handle more extensive needs and health issues. The residents seem to be lower functioning than the [Removed]. But that's ok. At least you won't have to move your loved one as their condition declines.