Sunrise at Fountain Square

Sunrise at Fountain Square was also excellent but more expensive than Bloomingdale. The outside of the independent living at the Lombard location looked like little houses. So adorable. I was unaware that each Sunrise location has different pricing. All of the senior were out and about congregating and it felt like a little community. They also had snacks available for residents whenever they wanted them. I was very impressed.

The care, friendliness, and cleanliness was beyond my expectations. Pleasantly surprised. The only opportunity noted to improve would be to increase staffing. However, this seems a common concern with all healthcare facilities presently. I would most definitely recommend Sunrise at Fountain Square to other families looking - it was our top choice and we have been pleased with the overall experience.

Sunrise at Fountain Square has been the perfect place for Mom! She has made many new friends, is busy with bingo, exercise class and happy hour! The only downfall is she is worried about gaining weight because of the great meals! The staff has taken great care of Mom and met all her needs. She is wheelchair-bound so needs assistance with showering, toileting, getting out of bed in the morning and dressed. The staff knows her preferences and is always willing to help with a smile! Highly recommend this facility.

Sunrise at Fountain Square is fantastic. I love it. It's very, very nice. My parents love it there, too. They check up on them, they make sure everything's fine and going through this whole COVID situation and everything, they're very proactive. If anybody had COVID, they would start taking tests and everything like that. They keep a nice distance, but they keep a nice watchful eye on them. They have a two-bedroom with a full kitchen and everything, but they don't even use the kitchen that much because they use the meals that are supplied by Sunrise. The dining area is very nice. They have a nice fireplace down there. It's on the first floor and it outlooks to a nice little garden area and the service there is fantastic. The food is very good. There are lots of choices. They do a very good job with maintenance and upkeep. They repainted everything and redid the carpeting before they moved in. Everything is very up-to-date and very clean. You name it, they have it.

My father stayed at a previous Sunrise. I like this new building and the bigger resident rooms.[name removed] took us on a tour and was very nice. My mom, brother, and I stayed for an hour and a half, and we had a very positive feeling after our visit.

A pleasant place to live. I've made some nice friends and you can be as busy as you want or as quiet as you want. The staff here is great!

the staff at sunrise go above and beyond. My mother was in independent living for 9 years and is now in assisted. Her care is amazing and feel so safe having her there. I truly never have to worry

The entire staff at Sunrise consistently went above and beyond to ensure y father had a positive experience. The environment the staff created was one of a family. I can't say enough how appreciative my entire family is regarding my fathers experience at Sunrise

Sunrise cares for their residents with respect, kindness and genuine concern and caring. The directors and staff treat all resident as a family unit. I know my mom is in the best of hands.

Sunrise is at the top of our list of senior living communities we re considering moving to in 9 mos. We enjoyed the tour, had all of our questions answered and enjoyed talking to the head chef. If is a beautiful community and the residents look very happy being there.

Her place is lovely and she has really adjusted well. The only complaint have heard from mom is the food, it is not great and needs more options. Fresher ingredients and healthier options.

I would say absolutely sign your loved one up and get them in there as soon as you can! Everybody was friendly. When you walk into a place like that, you expect a certain smell, but there was none of that. It smelled like they were making homemade cookies. Everyone was so o nice, and they took the proper Covid precautions, including requiring masks. The nursing staff was helpful, even if it wasn't a nurse assigned specifically to my mom. The food was okay, pretty good for the setting. The only gripe I have is I was charged a several thousand dollar move-in cost, and we had to move ourselves in entirely. They didn't even have a dolly for us to use. Also, the people who live there were walking in the hallways, so if you were standing there with a heavy piece of furniture, you had to wait for them to move out of the way. I would have expected for that move-in fee for someone to at least hold the door for us and clear the way. Aside from that move-in fee, the cost was good for the care they provided to my mom.

I would tell others to definitely try and schedule the move in when people are not walking in the hallways and while someone is there to open doors with you. You do have to move in through the front of the building so it can get clustered. They also charge a hefty move in fee as well. It was not a good experience while moving in.

The staff is very polite and helpful, and really balances the needs of the residence. My loved one's health has improved dramatically since moving in. The community is honest and treats the families well and will adjust pricing up and down based on the care needed. The food is wonderful and they have lots of options. The community is also pet-friendly. I would recommend this community to others.