Brighton Gardens of Saddle River

I think it's a great facility. The people who run it are fantastic. They've created a family-like environment. They know all their customers/clients, as well as their families. They go above and beyond in helping long distance families like myself in getting things done with third parties. Their cost is in line with other places. Generally I'm very impressed.

They are health driven when it comes to the meals but our loved one does complain sometimes about the portion sizes and the flavor. We have seen activities going on, our loved one is not much of a joiner but they do have activities in their living room area which is near the dining room that has couches and TVs. This community is more economical then others we saw in the area.

We chose Brighton Gardens because they were close to where I live, they were highly recommended to us, and the overall admissions person was very nice throughout the process. The room sizes are adequate for what she needs. They send out newsletters and emails frequently to keep families updated and they also have an app called SMILE as well where you can get updates. I would recommend to others looking.

I have talked to other families interested in this community, and I told them to run the other way. Unless your loved one is comatose and in a wheel chair, they can't handle dementia patients. I tell people don't go near the place. Also having problem internally. Director abruptly resigned at the first of the year, and I've had billing problems the whole time we've been there. Every time I call, she's always on vacations. It seems like staff are always disappearing and quitting. It's a mess. I sent a letter stating that my loved one would not be returning, and I never even received an acknowledgement of that letter. I honestly don't know how they're even open. Two or three outstanding staff, rest were incompetent.

Staff is really nice. Feels like a homey place. I toured a lot of places and Brighton Gardens is the best place for us. The fireplace in the lobby is very inviting. The food is really good. The new chef is really good, food is important. The studio is cozy. Very convenient to get to, right off of the highway.

I ran into medical issues and needed respite care for my mother while I dealt with them. Brighton Gardens is wonderful, and were very accommodating. They have a warm friendly atmosphere. I knew it was the right place for my mother when I saw how genuinely happy the employees were in their jobs. My picky best friend was even stunned to find she liked it - it met her high standards for cleanliness, friendliness and layout. I cannot say enough great things about this facility. Even Mom, who desperately did not want to go, was surprised to find how much she liked being there!

I am actually giving Zero/No stars! You actually are showing pictures like this is a five star hotel?. Are you kidding me—are you serious or haven’t you been in the place for years on end?!! Most residents don’t bring in brand new furniture in their rooms & they certainly don’t come prefurnished!; the dining area and bathrooms have never looked like this in the entire time my mom was here. It is run by a manager who is nothing more than a glorified salesman and a supervisor who also doesn’t have one ounce of compassion and def doesn’t look out for the resident’s best interests! I wouldn’t put my dog here. As a matter of fact I am traumatized by what I saw my mom go through here and I was on top of everything constantly after I saw how she was being treated. If your loved one is in control of going to the bathroom when they get there it certainly won’t be long before they lose that as well. Not enough staff to care for each resident! Personally there are some great staff members who work very hard and don’t get paid nearly enough money and there are the ones who ignore the residents requests and end up stealing from the ones who don’t know any better. I can go on forever but for now I’ll stop. I’m getting physically ill just thinking about it again. Bring in an aide to your home & save yourself t heartache! This parent is deceased.

Brighton seemed like it had a lot going on which is ok but a little less homey and more of a corporate feel than some of the other communities I visited. Didn't think it was the right fit for my 93 year old mom but seemed to have a lot of activities and good level of care. Tour was adequate.

I transferred my 85 year old husband from another facility as after he was told there was no value in him receiving any more physical therapy as his once brilliant mind and body were deteriorating rapidly. As an adult nurse practitioner, I had experience with the specific needs of patients of varying ages. After evaluating several options for my husband, regretably he was unable to return home, he was transferred to Brighton Gardens in Saddle River where he had a private room in the memory section. My husband received good care and kindness from the aides and circulating nurse who at one point recognized that he had pneumonia and had him transferred to the hospital for 2 days for antibiotics in IV fluids after which he returned to Brighten Gardens. He died peacefully there. I am grateful for the medical and personal attention he received.

Brighton Gardens was the first assistant living facility I visited. After visiting a total of six facilities none compared to Brighton Gardens. Everyone looks happy there, the staff and the residents. Whenever I call or email I get a response and all my questions and concerns are met. My mother has been there for four months now after my father passed in May and she is happy and that is all I want.

My mother has been at Brighton Gardens just shy of a year. Upon entering we were met with loving and caring staff members. Anytime I enter the facility I am greeted by happy employees. I find the facility clean and upbeat at all times. I feel like my mother gets the attention she needs at all times. Recently my daughter got married in Texas and I was concerned that all family members would not be in the area. I was reassured by [name removed] that if there was any emergency she would personally be with my mother ! It is a hard decision where is the best place for a loved one. For us as a family, Brighton Gardens has been great.

Brighton Gardens has been a wonderful home for my mother. The staff is very caring and accommodating. From the very first day, the staff made it a point to familiarize themselves with my mom’s specific needs. They truly make her feel at home and loved. I visit several times a week, and always leave with peace of mind knowing my mother is safe and loved. Thank you everyone for all you do for my mother.

I can not express how hard it was for us to place our Mom. However, with the guidance of the staff starting with [name removed], [name removed], the nurses, [name removed], [name removed], the aides (my mom’s love [name removed]) and everyone involved with the placement and care given to Mom and helping us through a sad time. Brighton Gardens has an outstanding staff. The facility is a place that put a smile on mom’s face. Mom cooked an Italian lucnch for her friends (manacotti). They have many activities. Mom takes Zumba glasses, they sing, dance and go out on day trips. Holiday parties are awesome and the food is fantastic. There is always snacks 24/7 if your loved one gets hungry at night. Mom has made so many friends. We are all like one big family. I can not thank Brighton Gardens enough for all you have done for our mom. You all are a wonderful loving extended part of our family. THE ONLY DISAPPOINTING THING I FOUND, IS YOU DO NOT ALLOW US TO RATE YOU OVER 5 STARS! Bless you all! [name removed]

The Director at this facility is a cold-hearted, uncaring, rude, condescending, obnoxious and lying individual. My mom was a resident at this facility, and she was recently moved to another facility, thank God, where the staff is loving, compassionate and caring. Stay away from this facility.

The Director at this facility is a cold-hearted, uncaring, rude, condescending, obnoxious and lying individual. My mom was a resident at this facility, and she was recently moved to another facility, thank God, where the staff is loving, compassionate and caring. Stay away from this facility.

My Mom lives here and loves it. She’s adjusting very well and always doing crafts and giving me ceramics. I’ve watched her interacting with everyone, when she doesn’t know I’m there, and she’s always dancing and clapping and singing along. The staff has been very nice and I think they’re terrific. They all know her by name and the facility is kept very clean. The food is good, there’s a nice selection, and you can pick whatever you want. They already know what choices she’ll get in the morning and are good about anticipating her needs. They have a few activities like Zumba, yoga, and lower body exercises. They also have an outsourced physical therapy group that’s there and she can use them to work on her legs if needbe. They’re very on top of things and working together as a group. Anytime she has a problem, they’ll call me immediately for my own opinion on how to help her. They even call me before doing anything that might cause an additional charge. This really is the perfect place for her; she’s getting the attention she wants and needs. I would absolutely recommend them to others.

This community is working out well for my aunt. and her needs. I'am comfortable with her move to this community. She is safe, and in good hands. It is an expensive, but very nice community. Everything is working out very well. This is a community I would recommend to my friends.

My wife has a pleasant tour of this community. She toured it for my mother, and her needs. The tour went well, and from what she saw the community looked nice. The staff was kind, and polite. It was a nice experience, but we did find another community that suited our needs better.

I have the piece of mind knowing that mom is safe and is very well taken care of. The community is very clean and well maintained and the staff is friendly and helpful. They offer exercises and activities which mom does participate in. She overall likes the food. The price is expensive but for the piece of mind, I am getting it is well worth it. I would highly recommend them to anyone. I toured a few other communities and what made me choose this one was the location and the overall feel of the community.

Moved my mom in about a month ago and she seems happier every day! It is bright and cheery and every person we've dealt with is so nice and compassionate!