Watermark Retirement Communities

Thanksgiving is the perfect time of year to be grateful for our blessings. We have to say the Fountains is at the top of our list. The superb, warm and loving staff have given our mother a wonderful, and caring new home. The director, front desk people, office staff, nurses, cleaning ladies, maintenance crew and cafeteria crew all take exceptional care of our beautiful mom. Every visit we have with mom shows us again that we made the best choice in senior facilities. Thank you, everyone, and may you all be blessed for the genuine love and care you show your residents every day.

Nice welcoming environment, good service for assisted living residents, low monthly cost. More assistance for non-English speaking residents would be nice. The communication with the family was handled through timely phone calls and emails, such as COVID infection, quarantine, vaccine, etc.

Atria Almaden is a very clean community and the house keeping ladies are just lovely - that is one of the things I love about Atria I have never seen anything messy or out of place. The staff members know all of our names which I cannot believe it - they are very courteous, nice, joyful and they always have a smile on their face - that is another things we love about Atria. The dining and meals are one of the most important things to us in this stage of our lives - there has never been a day that I have gone to the dining hall and something be bad. There service is just wonderful, the kitchen staff is perfect and they always greet us when we enter the dining hall. They are very patient with us when we order and always explain the menu to us and any other specials they may have. The activities are fantastic - there is almost everything you can think of, there is always something to do from exercise classes, movie nights, arts and crafts. It is like a cruise ship that you do not get off of.

Watermark has been fantastic. I can't say enough good things about them. From the very beginning when we walked in and had our tour, to my dad moving in, the staff have been fantastic. They were not pushy, and I felt reassured when they highly suggested we go on other tours. All the staff - from maintenance to the cook to the sales person - everyone is amazing. The front desk staff is always personable and kind. It's always a hard transition when you have to move an older parent, and I thought it was going to be very difficult. But it has been a joyful decision for my dad and for our family. They just make you feel at home. I'm not of age yet, but I would want to move there myself!

My grandmother spent her last few years here. She needed to move out of her home of 50 years and the staff made it an easy transition for her. She enjoyed the activities they offer and the company during meal times. The dining room is like a restaurant.

That's it's awesome and that my mom loves it. She's so much more active than she was here at home. She's developed friendships and she loves the musical events and craft class but her favorite is bingo!! She stronger because they get her moving way more than we could get her to do...it's a five star for us on all levels

The staff is friendly and caring. The staff is always pleasant when we are visiting. The facility is clean, there are always activities for residents to participate in. Our loved one adjusted very quickly and is happy there. There were many reasons why we selected Rockland Place. First was the fact that the residents I spoke with (prior to our loved one moving in) are happy there. Second the staff is friendly and caring. Third was the multiple levels of memory care! I like that as her Dementia progresses that she will stay with people in similar stages. I think that will help with our loved ones overall happiness and success at the community.

Of the places I viewed, Pinebrook was the best. But none are perfect. There is no good place. They're all understaffed. It's a matter of selecting the least worst. Cost is not favorable for any of them. The care is not as good as we had hoped for. Dining is handled by an outside temp service. You're lucky to get a fork and a napkin, and they don't have time to sit down one-on-one with anybody who needs help. There is probably 1 staff member to 20 residents. I do think this is the nicest in the area though.

My wife was there from [dates removed] in dream care facility. She had dementia. These are the most caring and compassionate caring people I have ever known. They helped my wife live the best remaining time on earth that was possible. Thanks to all. I love you all!

I toured this community and they were my first choice. Due to cost and budget, we ended up choosing a different place. One thing I really liked here is that food was offered all day and not just at certain times. The apartment/room was also bigger than other places.

We were so impressed with the new luxurious updates when [name removed] took us on a tour. You get lots of value for a reasonable price. They have beautiful apartments with lots of amenities and a very nice villa neighborhood too. The new restaurant was a high-end dining experience! All the staff at The Watermark was so kind and attentive and the residents had such good things to say. This would be a wonderful place to call home!

Legacy at Clover Blossom gets 5 stars for all categories Whenever I have needed help, I ask front desk and they direct me to appreciate staff. I would highly recommend this facility to other families.

My mother has lived at Cottages of Carmel for approximately 9 months and has never been happier. She enjoys the surroundings as well as the staff, food and activities. She always has something fun or interesting to do if she wants or is able to spend time in her studio apartment which is comfortable, light and airy. This community was an excellent choice for her and I'm so pleased that she is enjoying her life here so much. We were very fortunate to have found this home for her.

We picked this community because of the location. What really like about the community is that, they have great staff, it's clean and well managed. My advice to other families, looking into this community is just do your due diligence.

What really stood out to us was the customer service - everyone was and still has been incredible friendly and nice. Based on our experience we would 100% recommend The Watermark at Rosewood Gardens community to other families.

My mom has been at Legacy At Maiden Park for 10 months. Mom is comfortable and happy in her new community. Seeing her happy takes a huge burden off of me, as well as how ALL the staff that warmly welcomes us every time we go to visit mom. Communication with administration and staff is 100% and that is a huge plus. Mom is not treated like a patient, she is treated with compassion and friendship. Mom refers to the employees as her friends and smiles when she talks about the conversations she had with them. All the socializing and friendships created is what has made mom refer to Legacy as home. That alone, is what makes me recommend Legacy at Maiden Park.

I have lived here for almost 10 years and am very happy. I like that I feel safe and there is a strong sense of community where we all get along and all of the other residents have become my family. This is home for me and all of my needs are taken care of from activities, meals and even housekeeping! They keep us very active and involved in the Rochester community with many different outings and activities for people with many different interests. There are many opportunities to continue to learn and grow one another. The community has different levels of care for when I might need more help and I love that I would be able to stay here with all of my friends as my needs are changing.

Generally, we have been very happy with the staff and the atmosphere at Summit Senior Living. They are kind and friendly. Dad is pretty picky about food...therefore pretty critical. We have not experienced it with him, so it's a little hard to judge.

The fountains have been great for my dad and his situation. The administrators have been flexible, responsive and compassionate. The staff has been great! Wish there were more amenities but again not sure what my dad would use. Even the exterior amenities are lacking and they have beautiful grounds. I'm sure all of this would cost more - which would be fine w/us but not sure how others would be. The location, staff and fact that my dad is happy is what we care about. He's made friends. My dad loves the therapists - and like all places- staff is limited but they are accommodating his requests for more therapy. The place needs updating - which they are working on slowly. Food isn't great but tolerable for my dad- I would not do well on it but expectations are different.

My father passed away suddenly on [date removed], essentially leaving our Mother alone in the house we grew up in for 53 years. She was not able to maintain the house. We contacted the Watermark and worked primarily with [name removed] and then later with [name removed]. They were very thorough, compassionate, diligent, and detail oriented. They worked with me, my brothers and Mom as a team, which was really appreciated. There were flexible, patient, understanding and accomodating. So, far, after 2 months, the transition has gone very well for Mom, as good as could have been reasonably expected. The Watermark is very inviting and the staff and residents are respectful and welcoming. There are many different types of activities, so she is engaged when she wants to be, and has privacy as well when she wants it. The facility is well maintained, clean, and safe. The staff really care about the residents welfare - physical, mental, emotional, and spiritual. Our Mom is happy, so we are too.