Legacy at Grande Vie

What we like the most about the Legacy at Grande Vie is that we feel that our step mom is safe and is being well cared for by the staff members. Based on the experience we have had so far, we would recommend this community to other families.

We picked this community because of the location, only one my mom liked, staff answered all my questions and there were a TON. If a friend asked about my experience, I'd suggest she'd reach out to [name removed] to get her started. I'd suggest she tour a few properties as each has separate amenities. I love that GV has ambassadors that help each resident settle in and get used to the community. They try to match personalities so residents are more comfortable. I personally like that there's a clause in the lease that if they become incompetent that GV will attempt guardianship so she wouldn't need to immediately move. My mom likes that she can come and go as she pleases and could bring her cat.

They just don't have a lot of activities for an active physically and mentally able senior at this specific location of legacy. However, the staff has been excellent in supporting my dad. To clarify my first point, it appears only a couple of residents are capable of carrying on a conversation and most are in poor health. I would recommend Legacy at Grande Vie, but probably for last independent living prior to full care nursing. Legacy is more affordable than other places we looked into.

We cannot comment on the activities because our loved one has not participate in...yet. However I like how clean it is and how friendly everyone has been. I'd like my dad to participate more but that's on him right now. Also his room is not dirty but it smells horrible. He has an ostomy bag. I'm not sure if he needs reminding to flush when he empties the bag or what, but goodness, it's bad.

My father came to Grande Vie after a stint in the hospital and rehab facility. Grande Vie provided him with everything he needed to continue on his journey to return to a healthier lifestyle. The staff was incredible, and so easy to work with.

I have lived here for almost 10 years and am very happy. I like that I feel safe and there is a strong sense of community where we all get along and all of the other residents have become my family. This is home for me and all of my needs are taken care of from activities, meals and even housekeeping! They keep us very active and involved in the Rochester community with many different outings and activities for people with many different interests. There are many opportunities to continue to learn and grow one another. The community has different levels of care for when I might need more help and I love that I would be able to stay here with all of my friends as my needs are changing.

We chose Legacy at Grade 'Vie because of the value for the money as well as the location. The room sizes here are adequate for what she needed. I was not pleased with the cleanliness of her room, the facility itself was great and clean but they did not come to clean her room. I made it known that it needed to be cleaned but every time I went in there, I was having to pick things up and clean them. They were also not coming in to do her laundry. Even after I had complained, it took a week for them to come clean it. I do not have anything to compare the facility to, but I think I would recommend to others looking.

The staff is caring, kind, and respectful. They have the biggest hearts and are amazing with the families. They have kept my mother safe from covid. Their communication with family also is amazing. I would recommend this community to others.

I would absolute recommend Legacy at Grande'vie and Village Wood. They have multiple activities for the residents and the friendliness of the staff. The community is very clean. Overall I get a good felling.

Please stay far away, it is a horrible place. To sum it Grand’ vie is unsafe, very dirty and always short staffed. They don’t even have an RN on-site only a few LPN’s and med techs. Stay far away!

rooms were small. the entire facility looked dated or old.

[Name removed], was very nice, knowledgeable and wanted to help me as much as possible. Even though Grand vie wouldn't be the best choice for my family she gave me information about other agencies to help me like the Veterans Association. It is an older building, but the wonderful staff would make up for the short coming of the building.

This facility is perfect for my mom in her current situation. Staff has been supportive, working with me long distance.

This looks to be a nice facility with caring staff and good staff/guest interaction. It is an older facility but in the process of cosmetic renovations as the guests turnover.

The hallways smell like pee, the places need all new updates. The workers are always on there phone or no where to be found. Its not work the money the food quality is on the low side of the scale. Every time I come in my parent doesn’t look presentable like they just throw something on her.

The assisted living area was fine. The memory care side is horrible. My recommendation is STAY AWAY. My dad was there for only a few hours and fell three times. They are very understaffed . We were totally deceived by the care they they said he would get. They painted a pretty picture but is was actually ugly. Stay away from memory care side.

We never got to talk to the original person our tour was suppose to be with. She handed us over to someone else. That person was very nice, but I don't think she was really prepared. She had to hand us off to someone else at one point so she could take a call. They had to intrude on someone that lives there to show us a room. It was all very unorganised and unprofessional. My parents and I were not impressed.

My mother has lived at the grand vie for 6 months. She loves it there. The staff is very kind and she loves the people she sits with at her diner table. I am very happy to see her loving life there.

I have visited many places in the area to find extended care facility for my 90 year old mom who recently fell. The staff was marvelous, but upon the tour of grand vie we noticed dirty carpets, dreary rooms, and did not find the facility homey.