Pinebrook

I contacted Pinebrook after my grandma had experienced a bad move to another retirement home. I met with the sales director the very next day for a tour. She was genuinely concerned about my grandma’s and my happiness. Within a week my grandma moved in! She loves it! Highly recommend Pinebrook!!!

Of the places I viewed, Pinebrook was the best. But none are perfect. There is no good place. They're all understaffed. It's a matter of selecting the least worst. Cost is not favorable for any of them. The care is not as good as we had hoped for. Dining is handled by an outside temp service. You're lucky to get a fork and a napkin, and they don't have time to sit down one-on-one with anybody who needs help. There is probably 1 staff member to 20 residents. I do think this is the nicest in the area though.

the community is very accommodating to the family and was available 24/7

It's a home away from home, the staff is very responsive, and the facility is very nice. They a lot of activities for the residence, the food was very good and they had a great variety. I would recommend this facility to others.

I have been impressed with their care. It always smells good when I go there. Staff is good at communicating with us. I like the layout, it is in a giant circle so they can’t get lost. It is all on one level. My dad is in a companion suite but he does not have a roommate. When it is not under quarantine they are usually all in the common areas with the caregivers.

Loved Pinebrook. [Name removed] was very helpful. Concerned that they did not have any long term care as a progression of care.

[Name removed] is a very knowledgeable and kind person who spent a lot of time with my wife and I. The apartments are all very large with a nice kitchenette (with stove). The residents were very active and alert and interacted a lot with both the staff an each other. They all seemed to be quite happy. The amenities were great with a pretty extensive menu at all meal times.

The food was oversold to us from the beginning. The people were very nice. Place was clean. Food was ok. Non-refundable $3500 fee for activities seemed like a big rip off.

The staff are encouraging and friendly. The dining room is nice with cloth table cloths, nice dishes and good service. Unfortunately, the food is not so great. The community is clean and the grounds are well maintained. They offer daily activities. I would recommend this community.

I would absolutly recommend this community because they are awesome. We like everything about it so far, his apartment is always clean and is very comfortable. He has a lot of natural lighting pouring in all day. The only thing so far we wish improved, was the meals. They are good but sometimes cold.

I made a preliminary visit here and will bring my folks to see it. It's attractive, clean and homey, and most importantly, the emphasis truly seems to be on the residents' well-being.

Really liked this community it is new and very clean and well kept. The only downside was they don t have a skilled care facility so if mom needs greater care later on she will have to move

Very nice new but they added Asst Living only recently (Nov 2015). It still feels like a mostly independent living place.

We are very happy with it. I think one thing that could be a little better would just be a smidge more follow up. Other than that I think they are doing a pretty good job.

We toured this community when we were looking into care options for our loved one. Out of all the places we looked at I think this may have been my favorite! It was just a very nice looking community overall. Everything looked very new and clean, and all of the staff that we interacted with were friendly and professional. All of the amenities and services they offered seemed to be top quality. They are definitely worth a look if you are looking into care in the area.

Mom has lived at Pinebrook for over a year now and I really can't say enough good about it. She's never been happier. The good is great - we look forward to many of their holiday buffets. It reminds me of a high-end hotel in the lobby. Every employee is so nice and helpful and makes my mom feel special. A wonderful place.