Rockland Place

This is an okay community. I would recommend you review the community to see if it is the right choice for your loved one. This would be a good community for a loved one who is mobile and doesn't require much care. The staff communication with the family was good. They were responsive to our concerns and questions. It would be nice to have more staff available to speak with. There were three meals a day served, and the residents had choices to choose from.

We picked this community because, A Place for Momhelped me through it, when we walked in I thought it would be a great fit for my loved one. They really helped to ease my mind, and they me made feel good that I had professionals to provide guaidance. They offer daily activities, such as; Bingo,music, krafts, and movies. Also, they have a weekly calendar for the activities .I would reccomend to other families.

This is one of the nicest communities that I know of. They are updating the community as well. They are open to suggestions from the family on things to improve on. The staff communication with the family is great, and they are responsive to our questions or concerns. They are very caring towards the residents. The community has physical therapy and occupational therapy available for the residents as well. There is a podiatrist that comes to the community and is willing to see the residents when necessary.

That's it's awesome and that my mom loves it. She's so much more active than she was here at home. She's developed friendships and she loves the musical events and craft class but her favorite is bingo!! She stronger because they get her moving way more than we could get her to do...it's a five star for us on all levels

The staff is friendly and caring. The staff is always pleasant when we are visiting. The facility is clean, there are always activities for residents to participate in. Our loved one adjusted very quickly and is happy there. There were many reasons why we selected Rockland Place. First was the fact that the residents I spoke with (prior to our loved one moving in) are happy there. Second the staff is friendly and caring. Third was the multiple levels of memory care! I like that as her Dementia progresses that she will stay with people in similar stages. I think that will help with our loved ones overall happiness and success at the community.

The staff are very friendly and accommodating. There has been change in the medical staff recently and that caused a lack of communication. I could call the medical director 8 times and never get a returned call. The administrator and medical director have given me their personal cell numbers if I need to get a hold of them and they are trying to make better and I think that they are. They have improved significantly with communication and I am very satisfied. I recommend Rockland Place without a doubt.

Overall we have had a good experience. They seem to be well staffed - when you call someone always answers the phone. There is a receptionist at all times so you are not getting voicemails. The nursing staff has always been available when we have needed to talk to them. They keep me well informed as well and are great with communication. I would recommend Rockland Place to other families looking.

We chose Rockland Place because of the value for the money, the convenient location, and the friendliness of all of the staff members. I would like to know more about the activities that are going on and what she is and is not engaging in, so I think that they could communicate that a little better to the families.

We think Rockland Place is absolutely wonderful, the staff and the residents are all very friendly and pleasant. It is just a warm and welcoming place we cannot say enough good things about them. The sales team especially [name removed] who is in charge is just lovely to work with. The staff are very responsive to requests and attentive. They have a lot of activities going on, there are exercise classes pretty much every day. They bring in different musicians and entertainment. Then they have your typical board games and bingo. We have not had the meals ourselves but according to our loved one they are really good.

Very rude and unprofessional staff. Stay away from this facility!!

Highly recommend very nice very supportive

I have been very pleased with the care my loved one is receiving. The program offered is good as well.

We have only been able to visit the community a few times, and what we have seen is very clean. The friendliness of the staff and their care services would absolutely be 10 stars. Our loved one is really happy with the variety of the meals and the portion sizes. They have brought the activities and at first our loved one was very anti-social, but now they have her out and about in the kitchen helping them cook and bake, so we appreciate their efforts getting her included. They also have been excellent working with the families and friends and making everything an easy process.