Rockland Place

We chose Rockland Place because of the value for the money, the convenient location, and the friendliness of all of the staff members. I would like to know more about the activities that are going on and what she is and is not engaging in, so I think that they could communicate that a little better to the families.

We think Rockland Place is absolutely wonderful, the staff and the residents are all very friendly and pleasant. It is just a warm and welcoming place we cannot say enough good things about them. The sales team especially [name removed] who is in charge is just lovely to work with. The staff are very responsive to requests and attentive. They have a lot of activities going on, there are exercise classes pretty much every day. They bring in different musicians and entertainment. Then they have your typical board games and bingo. We have not had the meals ourselves but according to our loved one they are really good.

Very rude and unprofessional staff. Stay away from this facility!!

Good community, not the right fit.

Highly recommend very nice very supportive

I have been very pleased with the care my loved one is receiving. The program offered is good as well.

The staff were very nice. We were half way through our tour and they had to get the wheelchair from my wife and put her in a transporter. We were touring the facility and all of the residents were just sitting around and there were not staff. Based on our tour I would not recommend them.

Rockland Place is a beautiful facility. It seemed to be more activity driven and my loved one does not like to participate. It would be a great place for a more active individual, but it was just not the right fit for us.

this place was all assisted living and that is not what we was looking for other then that the place was nice

This was a nice facility. We did a virtual tour so it was kind of hard to get a feel for everything but it was nice.

We have only been able to visit the community a few times, and what we have seen is very clean. The friendliness of the staff and their care services would absolutely be 10 stars. Our loved one is really happy with the variety of the meals and the portion sizes. They have brought the activities and at first our loved one was very anti-social, but now they have her out and about in the kitchen helping them cook and bake, so we appreciate their efforts getting her included. They also have been excellent working with the families and friends and making everything an easy process.

You won't do any better than this community, They really care, and they are trying really hard during covid. Their residences have been covid free and have a great plan in place to keep the residents safe. The staff is extraordinarily dedicated to being and doing everything they can to make the best of a very difficult situation. I would recommend this community.

The staff at Rockland Place are very nice, we are very pleased with the overall value of this community. For activities prior to COVID they had live music come in once or twice a week, discussion groups, as well as a prayer service. When you look at the front of the brochure the food looks like its from a five start restaurant, but when you get there its just above cafeteria service. The rooms are good size, similar to a hotel room. The have studios, one bedrooms and two bedrooms. The staff has great communication between the residents and their families especially now during COVID.

This community presents very well when you first walk into the community. My sister and I were looking for a community for our Mom. We wanted to see both the assisted living and memory living. We set an appointment ahead of time and when we got there on a weekday in the middle of the afternoon, no body was available to tour us. Waited for 45 minutes until the Executive Director who didn't seem happy that she had to tour us, toured us. She was in a rush during our tour, we asked about seeing the memory living and the Executive Director said that we need an advance appointment before they let us see that part of the community. (Which we had, and express that to the Executive Director). Which didn't make any sense, we also notice that a lot of nursing staff around the station on their cell phones and cursing during our tour. Executive Director addressed this with the nursing staff, but when we left the nursing station and looked back at the station, 2 of the nurses were giving the Executive Director the middle finger. If that is how they act towards their boss, I can't image what they would do with my Mom in this community. Also, their prices were really high, the Executive Director asked if we had a long term care policy and that policy would cover the cost. That didn't make sense of why the prices were so high, plus the attitude of the nursing staff, we are going to be looking for another community.

Very disappointed my husband was in his room most of the time meals were not as advertised. Very expensive for services provided. He was there for 2 weeks respite found someplace that met his needs

Went to rockland for 2 week respite very disappointed. Since they did not have memory care available they required a outside care-giver for 16 hours a day. My husband was in his room most of the time did not seem to participate in activities. Meals were disappointing. I had two meals and observed 2 other meals.Salad was not offered I later found that it could be ordered off a different menu. Two residents at a different table could not order until a friend found a staff member 45 minutes later. They said this was not the first time they waited. Other residents were leaving by the time their dinner arrived. we left a day early and were told we signed for 14 days so no refund for the day. Would not recommend. I found the lobby depressing and am sorry we had a very expensive negative experience. Years ago we visited and found this a great place. Sorry to say it has changed significantly.

The minimum for Resprite care was too long for our immediate needs. They were very helful.

Chose this place haven't moved my mother in yet,

My father-in-law refused to go and decided to stay at home with home health care help. He did love the place but couldn't bear to leave his home. Please note, Rockland place was number 1 of our choosing. Their help was invaluable. Thank you for your service. Angela Davidson

I know my sister is in good hands, and safe in this community. It is a good community with kind people. They are taking good care of her, and her needs. They are great with their commutation. The community is very well-kept, they do a good job with the cleanliness around facility. She has gotten involved with some of the activities they offer. I would recommend this community to my family, and friends.