Rockland Place

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34 Reviews

• (3)

  A Place For Mom

• (31)

  SeniorAdvisor.com

You won't do any better than this community, They really care, and they are trying really hard during covid. Their residences have been covid free and have a great plan in place to keep the residents safe. The staff is extraordinarily dedicated to being and doing everything they can to make the best of a very difficult situation. I would recommend this community.

The staff at Rockland Place are very nice, we are very pleased with the overall value of this community. For activities prior to COVID they had live music come in once or twice a week, discussion groups, as well as a prayer service. When you look at the front of the brochure the food looks like its from a five start restaurant, but when you get there its just above cafeteria service. The rooms are good size, similar to a hotel room. The have studios, one bedrooms and two bedrooms. The staff has great communication between the residents and their families especially now during COVID.

This community presents very well when you first walk into the community. My sister and I were looking for a community for our Mom. We wanted to see both the assisted living and memory living. We set an appointment ahead of time and when we got there on a weekday in the middle of the afternoon, no body was available to tour us. Waited for 45 minutes until the Executive Director who didn't seem happy that she had to tour us, toured us. She was in a rush during our tour, we asked about seeing the memory living and the Executive Director said that we need an advance appointment before they let us see that part of the community. (Which we had, and express that to the Executive Director). Which didn't make any sense, we also notice that a lot of nursing staff around the station on their cell phones and cursing during our tour. Executive Director addressed this with the nursing staff, but when we left the nursing station and looked back at the station, 2 of the nurses were giving the Executive Director the middle finger. If that is how they act towards their boss, I can't image what they would do with my Mom in this community. Also, their prices were really high, the Executive Director asked if we had a long term care policy and that policy would cover the cost. That didn't make sense of why the prices were so high, plus the attitude of the nursing staff, we are going to be looking for another community.