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Raincross at Riverside a Watermark Retirement Community

5232 Central Ave, Riverside, CA 92504

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Raincross at Riverside a Watermark Retirement Community community exterior
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anonymous - Loved one of resident/client
4.0
Mom recommends Raincross

We chose Raincross at Riverside because it had the best feel and environment. In terms of the size it was not too small or too big. They had a promotion deal going on as well that was super enticing and we saved her a lot of money. She did mention at first the food was really good, but apparently it has gone downhill since then. She said there there are a lot salads that are served. Overall she is loving it. she goes down for breakfast in the mornings and then stays down there and does all of the activities, so she is rarely in her room. She has made a bunch of friends and they talk and hangout all day. I would absolutely recommend Raincross to others looking.... Read more

Read all reviews

About the facility Raincross at Riverside a Watermark Retirement Community

Raincross at Riverside is settled within a quaint, California neighborhood, offering residents assisted living and memory care services. This community is forested in tall trees, green bushes, and flora of all types to provide a refreshing atmosphere. Located close to numerous retail stores, big-box grocery stores, dining establishments, medical facilities, and parks, residents enjoy a convenient lifestyle.

All residents enjoy general services, such as housekeeping, maintenance, concierge, and transportation, but assisted living and memory care services are personalized to individual needs. Caregivers are happy to offer 24-hour support wherever needed. Assisted living residents can benefit from having someone around to help them get through the day. As for those in memory care, certified dementia practitioners can help ensure resident engagement and connection through dementia-specific programming.

This welcoming community combines modern elements with traditional touches to offer residents a familiar, homelike setting they can call home. Residents are free to utilize the community’s amenities and spend their time enjoying meals in the dining room, unwinding in the lounges, trying outdoor activities, or relaxing in their cheerful apartments.

The goal is to help each resident feel comfortable and safe. That is exactly why residents are free to choose from a variety of floor plan options,...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Raincross at Riverside a Watermark Retirement Community is a community within Watermark Retirement Communities properties. See all Watermark Retirement Communities communities.

Pricing for Raincross at Riverside a Watermark Retirement Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Raincross at Riverside a Watermark Retirement Community

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Central Fireplace

Recreational areas

Game Room
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Spanish
American Sign Language
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Catholic Services

Reviews

for Raincross at Riverside a Watermark Retirement Community
4.4(60 reviews)
Write a Review

Cleanliness

4.6

Friendliness

4.6

Meals & Dining

3.9

Care Services

4.5

Activities

4.5

Staff

4.8

Value for Cost

4.5

Overall Experience
31
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Date Submitted
3
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Reviewer
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Care Received
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48
1-20 of 60 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Assisted Living
October 10, 2022
Verified Review
Mom recommends Raincross

We chose Raincross at Riverside because it had the best feel and environment. In terms of the size it was not too small or too big. They had a promotion deal going on as well that was super enticing and we saved her a lot of money. She did mention at first the food was really good, but apparently it has gone downhill since then. She said there there are a lot salads that are served. Overall she is loving it. she goes down for breakfast in the mornings and then stays down there and does all of the activities, so she is rarely in her room. She has made a bunch of friends and they talk and hangout all day. I would absolutely recommend Raincross to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Raincross at Riverside a Watermark Retirement Community

November 28, 2022

Thank you for sharing your experience; I'm glad to hear that you and your mom are satisfied overall. We are committed to 100% satisfaction and constant improvement. I'll share your review with our dining services to ensure we are achieving your satisfaction in every area. If you have more specific feedback on salad selections your relative would like to see, or other ideas for improvement please call me anytime. -Judith Pierfax, Executive Director


4.0
anonymous - Loved one of resident/client
Assisted Living
October 5, 2022
Verified Review
Raincross is a great choice for your family.

Their transportation is not up and running, which is a big thing for us. But outside of that, they do a great job. The community has a great feeling. It's clean and upbeat. Everyone I've seen seems to be happy and socializing and having a good time. All the staff I've met have been great. [name removed] at the front desk is incredible. And my mom loves the food.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


2.0
Anonymous - Loved one of resident/client
Assisted Living
August 24, 2022
Verified Review

Anybody that is putting them in anywhere to do your research and read all documentation very carefully as there is much more to it than you are led to believe.

Cleanliness

5

Friendliness

5

Meals & Dining

0.5

Care Services

1

Activities

5

Staff

5

Value for Cost

2

Response from Raincross at Riverside a Watermark Retirement Community

September 8, 2022

We are committed to creating a positive experience for our residents and family members. I’d appreciate the opportunity to speak with you to learn more and address your concerns. Please call me directly at 951-785-1200. -Judith Pierfax, Executive Director


4.0
Anonymous - Loved one of resident/client
Assisted Living
May 31, 2022
Verified Review
Found a New Home

Although not perfect, my mom has found a home as well as new friends at Raincross.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

4

Response from Raincross at Riverside a Watermark Retirement Community

September 13, 2022

Thank you for sharing your positive experience – we love what we do! We are happy to hear your mom has made meaningful connections with other residents. We are focused on constant improvement and are open to any insights you may have.


4.0
anonymous - Toured community
Assisted Living
March 11, 2022
Verified Review
Tour of Raincross

We had a really good tour with Raincross at Riverside, it seemed like a very nice place. My loved one was unfortunately misdiagnosed with dementia and we were looking for a facility that offered more independent living.

Response from Raincross at Riverside a Watermark Retirement Community

September 27, 2022

Thank you for leaving us a review and for the feedback. Do let us know how we can assist you in the future.


4.0
anonymous - Loved one of resident/client
Assisted Living
February 17, 2022
Verified Review
Taking Care of Mom

They're very open and welcoming. They get to know their residents very well. They try very hard to get them involved in activities and out and among other people. They know who you are when you come in the door. The facility is very clean, and it's a very friendly environment. The staff have all been very good, even with changes and Covid challenges going on.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

4.5

Activities

4.5

Staff

4.5

Value for Cost

5

Response from Raincross at Riverside a Watermark Retirement Community

September 27, 2022

Thanks for taking the time to leave us a review. We take pleasure in providing rewarding and engaging activities for our residents in a fun and safe environment. Please let us know what we can do differently to earn a 5-star review.


5.0
Mike H - Loved one of resident/client
Memory Care
February 9, 2022
Verified Review
Great Piece of mind

This is an excellent place to be where they treat them well. it is clean and friendly and a nice place to visit. They have activities like field trips to the movies, singing and other group activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Deborah - Loved one of resident/client
Assisted Living
February 1, 2022
Verified Review
a fabulous place we are so happy we chose it.

This community just feels like home, it really has a family atmosphere to it and it has been a really good fit for our father. Everyone staff member we saw on the tour was interacting with the residents, you could tell they were not putting on a show but it was genuine. We even live out of state and when we come to visit they still know who we are. The only reason we gave it a 4 instead of a 5, is we are still a little confused what all the community handles and what hospice handles, sometimes there is not a very clean path

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Staff

5


5.0
Steve F - Toured community
Memory Care
January 10, 2022
Verified Review

I was pleased with this community. This community just did not have the services that my loved one needed at the time to get the best care. Great tour.


4.0
anonymous - Toured community
Memory Care
November 29, 2021
Verified Review
Tour of Raincross at Riverside

We had a good tour and liked the facility, we just felt it was too large for our loved one who had memory issues. There were also not a whole lot of employees around while we toured.


4.0
anonymous - Toured community
Assisted Living
November 3, 2021
Verified Review
Tour of Raincross at Riverside

We had a good tour with Raincross at Riverside and found it to be a really nice place.


3.5
anonymous - Toured community
Memory Care
November 1, 2021
Verified Review
Our tour experience

We had an in person tour, and we also already had a loved one in the community previously and they received good care and the staff were nice. However they said they would be able to accept our loved one, and then all of a sudden then wouldn't be able to. We don't know if it was because of the stage of memory loss she was in or what. However, after speaking with other health care professionals we figured it was probably best our loved one did not move in to Raincross.


3.0
anonymous - Toured community
Assisted Living
September 8, 2021
Verified Review
Our tour experience

Our family had an in person tour, and a few years back another family member lived there and we were disappointed in the experience. We wanted to tour it again to see if they had made any changes, but from what we could tell we just couldn't get a good feeling.


4.0
Anonymous - Loved one of resident/client
Assisted Living
July 26, 2021
Verified Review
Been Very Positive

We did a wide search and came down to this community and another. The facility as a whole set it apart. My parents have been happy with the food. I believe they are slightly understaff after COVID.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

3

Staff

4

Value for Cost

4


5.0
D W - Loved one of resident/client
Assisted Living
June 7, 2021
Verified Review
Review of Raincross at Riverside

They are finishing up doing a remodel of the building. There are a lot activities for the residents to participate in. It is a very nice place. If you can get in, go for it for your loved one. The community seems to be as helpful as they can for the residents and families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonumus - Loved one of resident/client
Assisted Living
January 12, 2021
Verified Review
its a great place

They have switched management company but when we were there we really like the service we received. Based on our experience we would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
August 5, 2020
Verified Review
Fair value

I think this community is a fair value for your money. The services that they are providing appear to be adequate. I chose this community because of the close proximity to where I live. I would recommend this community other families.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5

Response from Raincross at Riverside a Watermark Retirement Community

August 11, 2020

Thanks for sharing. We regularly review our pricing and services and aim to make our community as fair and accessible as we can, and we're glad it shows. We sincerely appreciate you taking the time to share your experience and leave a review.


3.5
anonymous - Loved one of resident/client
Memory Care
September 10, 2019
Room for improvement

They really need to improve the quality of their food/meals. Breakfast is great but lunch and dinner are poor most of the time. The staff they have is GREAT, the BEST but they need more of them. The current staff is run off their feet, pulling double shifts and double duties. Raincross has lost some excellent people in the last few months.

Cleanliness

5

Friendliness

3.5

Care Services

3.5

Activities

2.5

Value for Cost

3.5

Response from Raincross at Riverside a Watermark Retirement Community

September 12, 2019

Thank you for taking the time to provide us with valuable feedback. We'll pass along your compliments to our wonderful associates. Sorry to hear you have recently been let down, our dining team is working hard to improve every dining experience. Please know that we are actively recruiting for exceptional people to join our team which will continue to enhance our services and commitment to excellence.


4.0
anonymous - Toured community
Memory Care
August 22, 2019

very nice clean friendly place. they had no Idea we were coming. rooms looked well maintained with updates scheduled rooms were very small irregular shaped and intake fee was double of some places

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
May 21, 2018

I took my parents and sisters to visit. The customer service again was excellent. All parties were impressed and expressed an interest in pursuing this arrangement.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 60 reviews

Neighborhood around Raincross at Riverside a Watermark Retirement Community

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Raincross at Riverside a Watermark Retirement Community

Raincross at Riverside a Watermark Retirement Community offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Raincross at Riverside a Watermark Retirement Community has received an average review rating of 4.4 based on 60 reviews. See all reviews.

Call (951) 785-1200 to reach a resident at Raincross at Riverside a Watermark Retirement Community.

To reach a resident at Raincross at Riverside a Watermark Retirement Community call: (951) 785-1200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.