Fremont Hills

Beautiful community. Very clean and well organized. Great location that is just a few minutes away from downtown Fremont. Outstanding staff. And there is a wonderful selection of living choices. Overall perfect community for loved one’s.

I would recommend it to others however it all depending on their care needs.They have Chinese speaking residents and staff. The amenities and services offered by far was the best value for us. My dad is doing well under their care.

Fremont Hills is a great community that truly loves and care for its residents, families and employees. The food is amazing, activities are engaging and catered to resident’s preferences. The leadership team is responsive and knowledgeable.

My mother-in-law loves it at Fremont Hills. She is very happy, and doesn't want to miss out on any of the activities that they have. The staff is very friendly and welcoming. They know myself and husband by name.

If you’re looking for peace of mind, this is the place to bring your loved ones. The care team are kind hearted and take good care of the residents. All the residents are well cared for, their clothes are kept clean and washed and beds are made daily. Residents always look neat and tidy. My husband, who lives in the memory care neighborhood, brags about the food that is served. He says it’s the best he’s ever had. There are a lot of activities to keep them busy my husband loves the music acts, you’ll find him singing and whistling along. I highly recommend Fremont Hills.

They do well in communication if an issue(s) arises with my loved one. COVID communications as well has been very good on a weekly basis, sometimes within a week. They did well to give us a tour of their place, and answer any questions. They had good incentives for moving in at the time which helped to afford the cost of living there. They provide transportation to local Doctor's appointments. Also, the facility is super clean, and the activities for interaction was great for my loved one.

They could improve on the meals they are serving to the residents - we have dietary restrictions so we are not able to eat a lot of the meals. There is no call button for the residents so if you need something you have to go look and find staff for assistance. Billing has had some issues with communication and organization.

Nice welcoming environment, good service for assisted living residents, low monthly cost. More assistance for non-English speaking residents would be nice. The communication with the family was handled through timely phone calls and emails, such as COVID infection, quarantine, vaccine, etc.

Organized, friendly staff in a cruise ship like living for your folks

We had a good experience and would recommend them to others. The employees are friendly and willing to help. The food was enjoyed by my loved one. They have lots of activities for the assisted living residents and some still available for memory care residents.

It is a nice community. If you have dementia, you have to be careful with your loved one is placed. The community really needs more staff. The staff didn't keep my loved one busy enough. The staff left them on their own way too much. There was poor communication with the staff. The community told us that my loved one wasn't needed more care than needed and then found out when we got the items they didn't have to move out. Really push for communication with the staff in any circumstance.

NA

Older facility structure not as modern but friendly staff. We really enjoyed [name removed] knowledge and she appeared compassionate about her line of work.

Excellent tour and very friendly informative staff at Fremont Hills. We really got the feel that this was a big happy family. More residents with an independent life style which would be a better fit with our family member. The apartments were spacious, with the exception of the closets...not much space for clothing. The communal patio area was a plus and some of the units have outdoor balconies.

We chose this community for my mom after being referred here and on the reviews. They Have restaurant quality food. The place is always clean and kept up. There are nice courtyard area's. The activities are out of this world and getting my mom to be more active and social like concerts weekly, tai chi, and field trips. They help her to her appointments. I would recommend this community to my friends and family.

I have no complaints of how things had went during my tour of this community for my mother. The staff where very kind and did a great job with the presentation. They made sure to answer any questions we had for them and provide us with lots of great information on everything they had to offer. My mother just ended up choosing a different property in the end decision.

I had a good tour of the community. The tour I had was professional and I feel I got all the details I needed about the community. My main goal was to find one that was close to me and this community was hard for me to get to by bus. They did not fit our needs.

The Fremont Hills were just fine! On my tour, I liked what I saw. However, we couldn't choose the facility due to the location, but I would not have had a problem placing my loved one here.