The Watermark at East Hill

611 East Hill Road, Southbury, CT 06488

Over 300,000 Families Helped

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking Get Started for FREE, you agree to our Terms of Use. You also consent that we, or our partner providers, may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.

The Watermark at East Hill in google map

About the community The Watermark at East Hill

Over twenty years of experience have taught us that today's seniors want more choices and are leading a more active lifestyle than generations before. That's why we created a community filled with choice. Great restaurants, brain and body fitness courses, fantastic events and assisted living, memory care and skilled nursing with customized care tailored to your needs how and when you want it. We could go on and on, but seeing is believing. Visit to see for yourself.

Stimulating the mind and challenging the body has enormous benefits at any age. You'll appreciate unlimited access to Watermark University brain and body fitness classes right here in the community. From Yoga to Creative Cuisine, The Artist Within and everything in between, you can learn (or teach) something new every day. These classes aren't just for residents. Call for a copy of our current course catalog and enroll in a class or two.

Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for The Watermark at East Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Watermark at East Hill

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Ground floor units

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Barber shop

Services

Beautician
Housekeeping
Laundry service / drycleaning

Recreational areas

Swimming pool
Arts and crafts center
Billiards lounge
Fitness center

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities offsite
Art classes
Cooking classes
Educational speakers / life long learning

Reviews for The Watermark at East Hill

3.9

(30 reviews)

Write a Review

Cleanliness

4.0

Care services

3.9

Staff

No data collected

Meals & dining

No data collected

Activities

3.9

Value for cost

3.9

Sort
Filters
Rating
Reviewer

Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
Next Reviews Page
1-20 of 30 reviews
5.0
August 27, 2020
Gail - Loved one of resident/client
The Watermark has been a great choice for my dad

This community offers a nice variety of activities, they have a trivia night. They take the residents out on outings to different restaurant. They keep them pretty active and engage with each other. My father loves the food, its very well prepared, perfectly seasoned. They offer a great variety, great overall quality. We liked the common area it is very nice. The community is beautifully landscaped. The apartment is very spacious, and the staff is very friendly and helpful

Response from The Watermark at East Hill

August 31, 2020

We greatly appreciate you taking the time to share your feedback about the community with us. Having your father with us is a true pleasure and we are honored to have him here. Please let us know if there is anything else we can do to ensure he stays thriving.


5.0
July 15, 2020
Louise - Loved one of resident/client
Verified Review
The Watermark At East Hill

My mother has been extremely happy here and the community itself is absolutely wonderful. She feels very safe and well taken care of here. The steps that they have taken to keep the residents safe during the Covid-19 pandemic have been amazing. The staff is absolutely wonderful to say the very least.

Response from The Watermark at East Hill

July 21, 2020

We greatly appreciate you taking the time to share your feedback with an online review. Our commitment to your mother's health and well-being remains unwavering, even in these challenging times. Having her at our community is a great pleasure and we look forward to continuing to helping her thrive. We will pass along your compliments to our team.


5.0
April 30, 2019
Anonymous - Toured community

The facility was very nice. Up to date and clean. [Name removed] is a treasure. Pricing definitely gives a lot of options. There are a lot of amenities and having a heated salt water pool makes it even better.

Response from The Watermark at East Hill

May 3, 2019

Thank you for your high remarks. We are committed to 100% resident satisfaction and I am glad it shows. Please come and see us again soon. Sincerely, Fred Zarrilli, Managing Director Posted on behalf of Fred Zarrilli.


5.0
April 9, 2019
Paul Dreskin - Loved one of resident/client
Verified Review
The Watermark at East Hill - A Great new Home for Mom!

The employees at the Watermark (East Hill) are truly amazing people and it's the employees that make this a special place. I took Mom on many visits to numerous retirement communities but we kept coming back to the Watermark at East Hill (5 visits in total) before making the commitment. Mom was uncertain, incredibly nervous and scared of the big change that she was agreeing too. But one very special person made all the difference. She had all the patience in the world, very soft spoken and always followed up with the needed information. She also had a keen eye in watching out for the residents. One day we had lunch together at the 2nd floor Cafe and while conversing she noticed that a resident wasn't walking quite right, she quickly ran from her chair in an attempt to keep an elderly gentleman from falling. She ran at least 100 feet but was not in time. She sat with him quietly on the floor while speaking calmly and confidently so as not to upset him any further. She assessed the situation and directed the staff to get immediate attention. The Watermark is a wonderful place and [name removed] is an awesome employee. She made Mom feel at home, at her new home away from home. For the first few months I heard from [name removed] often with updates and advice. As time went on and Mom adjusted I heard from [name removed] less often. These days I just see her in the halls and get a big smile. Thank You to [name removed] and the Watermark!

Response from The Watermark at East Hill

April 11, 2019

Thank you for sharing your experience with an online review. Our residents are family and our dedicated team is committed to excellence, and creating an extraordinary place where people can truly thrive. I will share this with our team and thank them for a job well done. Sincerely, Fred Zarrilli, Managing Director Posted on behalf of Fred Zarrilli.


5.0
January 15, 2019
Anonymous - Toured community

the environment is lovely, clean and the rooms are beautiful. I loved the caregivers I spoke with.

Response from The Watermark at East Hill

January 29, 2019

Thank you for taking the time to share your experience. I’ll read your review to the team to acknowledge their dedication and thank them for a job well done. Sincerely, Fred Zarrilli, Managing Director Posted on behalf of Fred Zarrilli.


4.0
November 10, 2018
Laurie - Loved one of resident/client
The Villa at the Watermark in Southbury CT

The Villa is not for everyone but it is perfect for my mother. It is a very small (14 residents) dementia only place, and the pace is calm with a lot of down time. They do not use the television as a babysitter. It is like a dormitory, with a kitchen and livingroom for all the residents and two halls with seven rooms each. The rooms are small but the residents are not in them very much. They spend most of their time out in the living area. No place is perfect, but the staff at the Watermark/ the villa are continually trying to improve. There are activities, but not constantly. My mother's favorite part is the large front porch with the rocking chairs, she could rock all day long. We feel we have found as good as we can get in a facility for OUR mother.

Response from The Watermark at East Hill

November 21, 2018

Thank you! I will share your review with our caring, friendly team and thank them for the difference they make every day. We are committed to resident and family member satisfaction and I’m so glad you are satisfied with the experience. We love what we do and I’m so glad it shows. Please let us know anything we can do to ensure your mother continues to thrive. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


4.5
September 27, 2018
Anonymous - Loved one of resident/client
Amazing place to live!

The Watermark At East Hill is an outstanding place to live! My Mother moved here and we were worried about the transition as well as her acclimating. She has so much to do and adores all of the friendly and caring staff that she has already recommended a couple friends to move as well. I cant thank the staff and dedicated care takers for accommodating with Mother. The culture and atmosphere is amazing. It is eminent that the people in the community care and love the residents. The sales people made it a comfortable and easy transition so Mom felt right at home when she moved in. Maintenance has been a delight and is always there when you need something. I highly recommend this facility if you are looking for a loved one or even yourself.

Response from The Watermark at East Hill

October 3, 2018

Thank you for sharing your experience with an online review. We value your opinion and we’re so glad you are satisfied and happy. I’ll read your review to the team and acknowledge them for their dedication and thank them for a job well done. Please stay in close contact and let us know what we can do to ensure your mother continues to thrive. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


3.0
August 15, 2018
Anonymous - Loved one of resident/client

Grounds are beautiful and staff is very friendly. It really is a nice place, however, I do think you need to do more to get the seniors involved in the activities that you arrange. Many of the activities are posted, but are not actually carried out due to lack of participation. Seniors need to know what's going on and need to be persuaded to join the activities. They do need constant reminders as I forget easily. Many times, I have seen that no one shows up to the activities except one or two persons who try to join, but they get discouraged because no one else is there. Please try to get everyone involved. Somehow, you have to encourage the seniors to join the activities and build camaraderie.

Response from The Watermark at East Hill

August 17, 2018

Thank you for being a part of the community and for your review. Typically we see 5-50 individuals in our programs and we are always open for improvement. Our Community Life Director, Lauren Granata is eager to meet with you to discuss our “voice friend” reminders and postings for events; please drop by her office any time. We do our best to keep residents engaged and informed on a daily basis and Lauren is committed to creating a thriving environment where everyone thrives. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


2.0
July 13, 2018
Anonymous
Not comfortable

Facilities management is not good. Carpets removed and black vinyl flooring put in its place. Very unattractive. As a matter of fact it is ugly and depressing to look at and live with. And does not seem to be green material since the odor last for weeks. Walls painted in hallways and pictures placed on floor for over a month. Painters left about a month ago. The painters tape is still on the walls. All the residents notice it. Staff walk by daily. Blue painters tape remains. Depressing for residents since it clearly tells us no one cares. I have removed quite a bit of it myself but have stopped. The rent is high. I should not have to do it. Blue painters tape on the walls. All over the place and no one notices? Food is terrible. dried curling piece of fish with canned green beans that are over cooked. Sad place to live. Unreliable work. They start a job and never finish. Maybe the painters tape will be removed if someone reads this. But it should not have to be this way.

Response from The Watermark at East Hill

July 23, 2018

As it is impossible to follow up directly on an anonymous post, I encourage you to call or visit me to discuss and tour the numerous recently-completed renovations and upgrades we’ve made that have received overwhelmingly positive reviews by our residents. The blue tape you reference is customarily used by professional painters for marking and trimming during the multi-layer painting process. While you may not see the painters every day in your corridor, they have been on the job without interruption and the interior painting across all of the buildings is scheduled to be completed by the first week in August. We have also installed new carpet throughout the three buildings and I do not understand your reference to a black flooring material. I can assure you that our materials are environmentally sound. Regarding dining, we have comment cards on our dining tables in all 5 dining venues, we have a Dining Committee under our Resident Council that meets with us monthly, we have new and highly qualified individuals serving as Dining Director and Executive Chef, and our overall resident feedback regarding food service has been excellent. Of course we are eager to satisfy your individual preferences and welcome your suggestions and ideas via the Dining Committee and/or comment cards. In closing let me say we are proud to have invested several million dollars in recent improvements to our beautiful community and I would welcome a call from you to discuss any and all concerns you may have. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


2.0
May 26, 2018
twink6124 - Loved one of resident/client
not interested

we have talked to the management. nothing changes. very pretty pictures of the food. no comparison to reality. tasteless meals. lip service is the only service here. remember the sales pitch is simply that. a sales pitch. they will describe things that are incorrect and/or do not happen. management is not interested in honest feedback. despite how they respond to these reviews. we have talked. they were clearly uninterested. very insincere and deflected every single suggestion and critique. they do not accept input despite the pretense . hesitate to believe the sale team when they give you the pitch. do not believe the responses of management to these reviews

Response from The Watermark at East Hill

May 30, 2018

I’m sorry for and surprised by your review. We are proud of our high scores on resident satisfaction surveys and we’re open to all types of feedback and input. I will discuss your review with the team but I would very much appreciate it if you could also contact me at [removed] to understand your perspective and unique situation in greater detail. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


1.5
April 25, 2018
silly sally - Loved one of resident/client
Not happy

My loved one is very bored and though won't admit it i can tell very unhappy with this move. There is an inconsistent response to a call for help with apartment issues. Someone may show up in 10 minutes, or not at all. The food is mediocre. The pictures in the brochure do not coincide with reality. We were told several things that turned out not to be true. When you bring it to there attention they deny they ever said it. The activities are boring and really not geared to someone who can still think. I feel very badly that we chose this living situation. Moving out would cost about $70,000 since they keep 20% of the 'buy in" fee. My loved one walks up and down hallways floor to floor looking for someone to talk to and always returns back home deflated because not one is around. This s not what was expected


1.5
April 25, 2018
tplay778 - Loved one of resident/client
Look elsewhere

My parent is bored to death since moving there. The activities are boring, nothing really stimulating. There really is not a social atmosphere here, despite what they tell you. Pictures in the brochure are very misleading. The food is not good and there does not seem to be any indication that it will get better. There were a lot of things described to us when we toured that turned out not to be true. For the amount one has to pay to live here i would say keep looking elsewhere.

Response from The Watermark at East Hill

April 27, 2018

We’re committed to resident and family satisfaction I would love to speak with your parents to ensure we are wowing them. We have dozens of classes each semester from music and art, to history, technology and creative pursuits. Perhaps there are clubs here they’d like to join, or fitness programs. Our dining team is open to comments and suggestions and they are proud to ensure that residents have the variety and favorites they crave. Please encourage your parents to fill out dining comment cards or call me any time at [removed] to discuss ways we can make their experience truly extraordinary. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


2.0
September 15, 2017
Anonymous - Loved one of resident/client
Verified Review
Need To Improve The Care They Provide

We are moving my father out of this community due to lack of care. There is room for improvement with the care they provide their dementia residents. The staff they have is trained to provide basic care need for someone. They are not knowledgeable in providing care for someone with dementia. They have nice facility, and they do provide great meals. However they need to improve the care they provide their dementia residents with. They talked a good game in the beginning, but I'am not satisfied with this community.

Response from The Watermark at East Hill

September 25, 2017

It is extremely rare that we cannot meet the needs of an individual or family. We take great pride in our associates and caregiving team, which includes the top CNA in the US, as awarded by the National Council of Certified Dementia Practitioners. I sincerely apologize that you did not have a positive experience and wish your father and family all the very best. If you would like to discuss further please feel free to call [removed] any time at your convenience. Sincerely, Kelly Mazza, Executive Director Posted on behalf of Kelly Mazza.


4.0
June 23, 2017
Anonymous - Loved one of resident/client
Verified Review
Sweet Staff!!

I have no complaints about how things are going for my mother since she made the move into this community. The staff have all been friendly and made sure to accommodate her needs at the best of there ability. She really enjoys the dinning experience as well as the delicious meals they provide. Overall we are very pleased and would recommend it to anyone.

Response from The Watermark at East Hill

June 27, 2017

Thank you! I will share this comment with our caring, friendly team and thank them for the difference they make every day. We love what we do and I’m so glad it shows. Sincerely, Fred Zarilli, Executive Director Posted on behalf of Fred Zarilli.


3.5
May 8, 2017
Anonymous - Toured community
Verified Review
No assisted living...

From what I saw of the Watermark, it was just fine. The facility was well maintained and the staff seemed very friendly. Our primary concern was that this facility does not have assisted living options for my loved one. Besides this, this looks like a great place!

Response from The Watermark at East Hill

May 19, 2017

Thank you for visiting and for sharing your positive feedback. While our assisted living neighborhood is currently full, we do offer Enhanced Living as well. Please don’t hesitate to contact us at any time to come by to discuss that option over lunch or coffee on us. Thanks again. Connie Haworth, Executive Director Posted on behalf of Connie Haworth


5.0
April 17, 2017
Kim Keenan kkeenan2157@charter.net
Verified Review

From the beginning and throughout our search everyone was extremely helpful here. We felt that we were very cared for and important to them. All our questions were answered sometimes multiple times. I feel my mother in law will be very happy and very well taken care of here.There is so much she enjoys doing; swimming, exercising and socializing! She will enjoy it all here. She likes good food but doesn’t like to cook so this is the best place for her. She can still keep her independence but will be safe.

Response from The Watermark at East Hill

May 1, 2017

Thanks for sharing your experience. We love to see our residents blossom and your feedback is greatly appreciated. Stay in close contact with ideas and suggestions and we’ll be sure your mother in law continues to thrive. Sincerely, Connie Haworth, Executive Director Posted on behalf of Connie Haworth.


4.0
March 2, 2017
Anonymous - Toured community
Verified Review
Not the right fit!

This community is very nice. We really liked everything about this place. The staff were very helpful and pleasant with us. The community was what we wanted in a community. It just was not the right fit for mom.

Response from The Watermark at East Hill

March 16, 2017

Thanks for sharing your positive experience – we love what we do and I’m glad it shows. If it would be possible to give me a call at [removed], it would be great to know what we can do differently to make The Watermark the first choice for area seniors. We are focused on constant improvement and your insights would be very helpful. Sincerely, Connie Haworth, Executive Director Posted on behalf of Connie Haworth.


5.0
February 23, 2017
Anonymous - Loved one of resident/client

We have had an excellent experience with Watermark. Highly recommend! Looking forward to the move for my father coming up.

Response from The Watermark at East Hill

March 16, 2017

Thanks for your high marks and welcome to the family! Stay in close contact and let me know everything we can do to ensure your father is thriving. Thanks again, Connie Haworth, Executive Director Posted on behalf of Connie Haworth.


4.5
January 3, 2017
Anonymous - Loved one of resident/client
Verified Review
Comfortable Living!!

I would have to say that I am very pleased with the quality of care that has been provided to my mother at this community. The staff have all been wonderful to her and have really gave me security that she is being well taken care of and is safe in her new living environment. My family and I have been very happy with everything and would defiantly recommend this facility to anyone.

Response from The Watermark at East Hill

February 2, 2017

Thank you sharing your experience. Ensuring our residents thrive is our pleasure and privilege. Please stay in close contact and let us know if there’s anything special we can do for her. Thanks again. Connie Haworth, Executive Director Posted on behalf of Connie Haworth.


4.5
November 16, 2016
Anonymous - Resident/client
Verified Review
Friendly Staff And Residents!!

The Watermark at East Hill was a good choice for my loved one and I. The staff is very friendly and welcoming, and so are the other residents. We have made many new friends. The community offers a variety of activities, we like to go to the gym 3 times a week. The meals are good, the portions are always different. Sometimes they have very large portions and sometimes not so much. We would recommend this place to a friend because we're happy here so far.

Response from The Watermark at East Hill

December 1, 2016

Thanks for sharing your experience and feedback. We have a very friendly, welcoming family here at The Watermark with plenty to do and discover. I’m glad the food is to your liking and I will share your observations on portions with our dining services team. Please feel free to ask your server for a “hearty helping” or seconds any time. Thanks again and let us know if there’s anything we can do to ensure you’re thriving. Sincerely, Connie Haworth, Executive Director Posted on behalf of Connie Haworth.


Neighborhood around The Watermark at East Hill

See what the neighborhood has to offer and what’s nearby:

The Watermark at East Hill in google map

Frequently Asked Questions about The Watermark at East Hill

The Watermark at East Hill offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

The Watermark at East Hill has received an average review rating of 3.9 based on 30 reviews. See all reviews.


Similar Senior Communities Near Southbury, CT

1 / 3

Pomperaug Woods a CCRC

80 Heritage Rd, Southbury, CT 06488
$X,XXX+ monthly

Studio, 1bd, 2bd, Semi-Private

Lutheran Home of Southbury

990 Main St N, Southbury, CT 06488
$X,XXX+ monthly

2.0

(1 review)

Studio, Semi-Private

Church Hill Village

2 The Blvd, Newtown, CT 06470
$X,XXX+ monthly

4.5

(1 review)

Studio, 1bd, 2bd

Maplewood at Newtown

166 Mt Pleasant Road, Newtown, CT 06470
$X,XXX+ monthly

4.3

(47 reviews)

Studio, 1bd, 2bd, Semi-Private

The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804
$X,XXX+ monthly

4.0

(34 reviews)

Studio, 1bd

Maplewood at Stony Hill

46 Stony Hill Road, Bethel, CT 06801
$X,XXX+ monthly

4.2

(27 reviews)

Studio, 1bd, 2bd, Semi-Private

The Cascades Assisted Living

13 Park Lawn Dr, Bethel, CT 06801
$X,XXX+ monthly

0.8

(4 reviews)

Studio, 1bd, 2bd

Garden Brook Residential Care Home

470 Straits Tpke, Watertown, CT 06795
$X,XXX+ monthly

Studio

The Ivy at Watertown

655 Straits Turnpike, Watertown, CT 06795
$X,XXX+ monthly

5.0

(1 review)

Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.