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Arden Courts Richmond

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13800 Bon Secours Dr, Midlothian, VA 23114

8.9
Review score
17 reviews
Add review
8.9
Review score
17 reviews
5 star
64%
4 star
24%
3 star
6%
2 star
0%
1 star
6%
See all reviews
8.6
Review score
1612 reviews
77 facilities
For pricing & availability:
(866) 374-4058
Arden Courts Richmond
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Arden Courts Richmond community exterior
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Anonymous
-
Family/friend
5.0
Recommended
Initially this was a wonderful place. A breath of fresh air after looking at many care facilities. I found assisted living homes treated their memory care wings as an afterthought. Pun intended. Arden Courts was only memory care and just a better place. It was a better attendant to patient

About the facility
Arden Courts Richmond

A distinct red roof, elegant brick accents, and a sleek exterior welcome guests and residents into the modern campus of Arden Courts - a ProMedica Memory Care Community. Seniors can experience the serenity of suburban life in Midlothian, Virginia. Situated in the Southside of the Richmond metro, this community features a convenient location near local medical resources.

With a sole focus on memory care, Arden Courts - a ProMedica Memory Care Community provides services specific to individuals with Alzheimer’s and other dementias. The secure building features additional safety features, wayfinding elements, and a person-centered layout. Residents can navigate the community with confidence and continue living an active lifestyle.

Residents are encouraged to participate in on-site activities and events. The well-maintained common areas offer an ideal place for chatting with family and friends. Make yourself at home at Arden Courts - a ProMedica Memory Care Community.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory.

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Senior living options offered

Memory Care

Pricing
for Arden Courts Richmond

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Arden Courts Richmond

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Arden Courts Richmond community exterior
Arden Courts Richmond

13800 Bon Secours Dr, Midlothian, VA 23114

The Barrington at Hioaks
The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA 23225

Sunrise at Bon Air community exterior
Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

Sunrise Villa Tuckahoe
Sunrise Villa Tuckahoe

12401 Gayton Road, Richmond, VA 23238

8.9
Review score
17 reviews
8.9
Review score
17 reviews
5 star
64%
4 star
24%
3 star
6%
2 star
0%
1 star
6%
9.8
Review score
223 reviews
9.8
Review score
223 reviews
5 star
90%
4 star
5%
3 star
2%
2 star
2%
1 star
1%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
6%
1 star
6%
9.3
Review score
65 reviews
9.3
Review score
65 reviews
5 star
48%
4 star
32%
3 star
9%
2 star
5%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Arden Courts Richmond

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Gluten-free
  • Kosher
  • Guest Meals
  • Meals Provided
  • Organic
  • Vegetarian
  • Vegan
  • Professional Chef
  • Special Dining Programs
  • Pureed Meals
  • Low / No Sodium
  • No Sugar

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Garden View
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Main Street Shops
  • Beauty Salon
  • Barber Shop
  • Private Bath
  • Indoor Common Areas
  • Library
  • Indoor Atrium
  • TV Lounge
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Walking Club
  • Karaoke
  • Birthday Parties
  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Men's Club
  • Bible Study Group
  • Tai Chi
  • Wii Bowling
  • Cooking Classes
  • Devotional Activities On-Site
  • Current Events Club
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Intergenerational Programs
  • Reminiscence Programs
  • Art Classes
  • Yoga / Chair Yoga
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Other Religious Services
  • Light Therapy Programs
  • Montessori Programs
  • Happy Hour
  • Day Trips and Outings
  • Sensory-based Programs
  • Cooking Club
  • Dances
  • Holiday Parties
  • Live Dance or Theater Performances

Reviews

for Arden Courts Richmond

8.9Review score17 reviews
8.9
Review score
17 reviews
5 star
64%
4 star
24%
3 star
6%
2 star
0%
1 star
6%
ProMedica Senior Care
8.6
Review score1612 reviews77 communities
Write a review
A Place for Mom has scored Arden Courts Richmond with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Arden Courts Richmond has 17 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.4
A Place for Mom has scored Arden Courts Richmond with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Arden Courts Richmond has 17 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score1612 reviews77 communities
Logo for ProMedica Senior Care
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
J. E. - Toured community
Memory Care
January 17, 2024
5.0
Great Facility for Memory Care
Wow! The dementia program this facility has are the best around. [name removed] the programming director has the best ideas on how to engage all people with dementia with dignity! I look forward to going in and volunteering when visiting my grandmother. [name removed] the director always has time to talk to me about dementia resources. She is the most compassionate and informed leader. [name removed] and [name removed] are the friendliest and kindest people when you walk into the community. I'm so excited they added kittens to the facility. We love watching them play. I love all the places to explore at the facility when spending time with my grandmother!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cheryl I Giulino - Family/friend
Memory Care
January 16, 2024
1.0
Horrible management
Terrible management turnover. 4 managers is just over a year, each one less qualified than the one before them. Beautifully laid out facility but understaffed as well as having a group of caregivers with no compassion. There is a dangerous level of lack of supervision. My mother suffered fall after fall as a result. Her room and bathroom were not kept clean, nor was my mother kept clean until hospice got onboard. The food was standard institution fair , not even served warm. The director, who was present on the day my mother died, never left her office to greet me offer condolences. Don’t put a love one in this “warehouse”.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
2
Meals & Dining
1
Activities
5
Value for Cost
1
Anonymous - Family/friend
Memory Care
January 12, 2024
5.0
Verified Review
Recommended
Initially this was a wonderful place. A breath of fresh air after looking at many care facilities. I found assisted living homes treated their memory care wings as an afterthought. Pun intended. Arden Courts was only memory care and just a better place. It was a better attendant to patient ration and more personable. Also, they went the extra step of lightening the burden of the decision to place your family member in the facility. Furniture provided, straight forward cost.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Nancy Sheffield - Family/friend
Memory Care
January 1, 2024
5.0
Outstanding activities director
My mom has been a resident at Arden Courts for over 5 years. Since admission, her dementia has progressed, and she's presently on hospice. [name removed], the Activities Director, has been phenomenal in helping my mom and the other residents. She truly cares and understands each resident and their strengths, abilities and interests. She constantly has activities planned, and geared towards the interests and abilities of the residents. She involves them in the planning, and designs activities to stimulate and engage all residents. I really appreciate the efforts of [name removed] and her staff. [name removed], one of the nursing aides, is also a phenomenal employee. She also shows interest, understanding and care for each resident. With residents that are continuing to decline because of dementia, this kind of care and compassion is greatly appreciated. My only complaint for this facility is in housekeeping. Rooms are often not adequately cleaned, and I've noticed the urine odor often.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Jim P - Family/friend
Memory Care
October 20, 2023
5.0
Excellent Memory Care Center!
My wife of 42 has years has been a resident of Arden Courts for 2 months and the positive changes in her quality of life and general happiness have been awesome! Everything about Arden Courts is designed for the memory impaired from the design of the building to the programs and the personnel. The “Main Street” is modeled after Carytown, complete with a theater and a tavern. The resident rooms are bright and spacious, and it’s obvious that the needs of the residents come first. The residents also have unfettered access to the beautiful and well maintained gardens which include multiple benches and chairs spread throughout the grounds. We have enjoyed many relaxing and private moments in the garden! My family is thrilled by the extent to which my wife has thrived in Arden Courts and we recommend that everyone check them out before selecting any other memory care facility in the greater Richmond area!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
October 2, 2023
4.0
Verified Review
Review for Arden Courts Richmond
I would tell a friend to keep looking. We picked this community because they were able to attend to the medical needs of my loved one.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
September 29, 2023
5.0
Verified Review
an excellent community
I can make this very easy! Fives all the way around! We absolutely loved Arden Court! Everyone was friendly and helpful and they took a real interest in caring for my mom. Based on the experience we have had so far, we would absolutely recommend Arden Courts Richmond community to others and when the time comes, that is where I would like to be!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mel L - Industry reviewer
Memory Care
July 25, 2023
5.0
Great Dementia town
A true dementia town. Great 24-7 dementia care. This is the go to place for those that wander as wandering is encouraged. They have amazing programming every day of the week all day long with multiple choices from dementia practioners.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
July 12, 2023
4.0
Verified Review
Our experience at Arden Courts Richmond
My loved one was a resident at Arden Courts Richmond. There was management and ownership turnover while she was at this facility. I believe the new ownership took a step down in a few areas. During the original administration/owners, the communication was outstanding but not so much after the change. My ratings are based on the new ownership, not the previous ownership. The facility was clean as a whistle. The grounds were kept in top-notch shape. Also, having a brand new hospital next door is a major benefit. I was there for plenty of meals with her and the food was fine. It was the typical hospital type food and presentation. For the cost, I expected better. Certainly a step above what they offered.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Jason E - Toured community
Memory Care
June 1, 2023
5.0
Wow what an amazing memory care facility!
What an amazing memory only care home in Richmond! I've never seen a facility look like this before and it was exciting to come tour and participate in an event. The residents can all wander the entire facility and not just one locked unit. The staff were all engaged in care and the residents all looked clean and well cared for. The facility is set up like a town inside with an ice cream shop, movie theater, outdoor courtyards, a general store, library and coffee house/ tavern. I recently attended a family and friends event and the staff are amazing and everyone had a great safe time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
KS - Family/friend
Memory Care
March 17, 2021
5.0
Verified Review
No Worries
I like the fact that the residents can walk around, and yet I know that they're still safe (as opposed to staying in one single area). They also have access to outdoors. So they're not confined to one section. Other places I looked at there was just one floor for memory care, for instance. The staff have all been nice. I know they had some turnaround there, but that's not been too much of an issue. Some things got overlooked with the change in staff but we got everything straightened out. I was pleased that during Covid closures they were sending photos of our loved one in various activities, painting, puzzles, outdoor activities, etc. And now we're able to go visit.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
January 29, 2020
4.0
Beautiful facility. Does not look or smell like a medical facility, vey home-y.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 10, 2017
5.0
Verified Review
My father's care
We toured this community. We liked the staff who were helpful. We did not like the lay out of the community. We like the atmosphere with the other residents. We would recommend the care and value of this community to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 16, 2017
4.5
Verified Review
Outstanding care
We liked this community for the great care. The staff is outstanding and helpful to his needs. The meals are good and he is happy with them all. They try and keep him active with the activities and he seems to enjoy participating. We recommend this community for everything that is offered.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Imogene - Family/friend
Memory Care
April 9, 2016
4.0
Happy to have found The Memory Center
When we first placed our mother at The Memory Center we were hopeful that it would be perfect for her. While it has not always been perfect, the staff's effort to make it so is very obvious. The care and affection shown to the residents by the employees is heart warming and genuine. The activities are appropriate and fun. The food is sufficient but seems a little bland at times. Overall, our loved one is looked after in a warm, secure and healthy environment.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
April 3, 2016
5.0
Review of The Memory Center Richmond - Midlothian, VA
The staff was always compassionate respectful and loving when they cared for our mother grandmother and friend Louise while she was a resident at The Memory Center. At first there was some apprehension on her part and ours about moving but in no time at all we came to think of TMC as part of our family. The services they provide are challenging. Not everyone is cut out for that line of work but we would like to commend The Memory Center for putting together a staff to be extremely proud of! We were blessed to have received such excellent care from their family 3b the sincere kindness shown to our mother, grandmother and our family was so welcoming. There was a time when Louise wasn’t sleeping and the staff all took turns lying in the bed with her to get her to rest. TMC went above and beyond every step of the way with our loved one. In addition to their stellar employees the physical building is outstanding. The town center is such a wonderful concept and really adds to the open airy feel when you walk in the door. Louises room was clean spacious comfortable warm and inviting. It was sanitary and had all of the necessary equipment without being cold and hospital-like. The common area in her neighborhood was well used and we enjoyed seeing the residents watching movies together in their pajamas at night. When Louise started eating less they found creative ways to get her to eat. If I was there during mealtime I was always asked to join her. The food was always appetizing. I can attest that other facilities around the area have some questionable food options. TMC made this difficult time so much easier. Their kindness compassion and genuine concern for Louise and for our family during her final days will never be forgotten
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
September 29, 2015
3.0
Verified Review
The staffing is exceptional things are going good
Things are going good so far, here at The Memory Center of Richmond, there is many people on staffing I could recognize, so ill just say the staffing is exceptional. Overall satisfied.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-17 out of 17 reviews

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around Arden Courts Richmond

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Frequently Asked Questions
about Arden Courts Richmond

Arden Courts Richmond offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Arden Courts Richmond 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 378-5100 to reach a resident at Arden Courts Richmond.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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