Arden Courts A ProMedica Memory Care Community in Chagrin Falls

We chose Arden Courts because I was told my wife needed a place specifically devoted to memory care and not a place that just had a memory care unit inside a larger facility. I had several consultant who recommended Arden Courts over other memory care facilities as well. I went out a couple of times and toured the facility and had a good interview with the director, I was favorably impressed. The director is very involved with what is going on, she is frequently out among the other residents and interacting with them and the staff. If anything is going on, she is the one who calls me to let me know. For example, they told me not to come visit the first week she was here and the director called me every day with an update on how she was doing. I would definitely recommend this facility to those looking for memory care.

We are so happy to have found Arden court. They are caring and have well trained staff.

Arden Courts is a fabulous facility, it is very homey like and the staff are consistent in terms of who the aids are day to day because it can be difficult for those with memory loss and having to get to know new people. They have a very low turn over rate, the nursing staff all the aids and just everyone really understand the different levels of memory loss and the truly care for the residents. They are so inspiring and we could not be more pleased with the staff. They not only take care of the residents but also the families. We have seen them do the most kind and generous things to make the families comfortable with the difficult setting their loved one is in. For example - when our loved one did not know who I was (wife) when I came to visit it was absolutely devastating for me but that night I got a call from the head administrator and the head nurse checking in to see how I was doing. They could see how upset and heartbroken I was, and they reassured me that he hasn't forgotten me for forever, there will be difficult times but that they would be there for me during those difficult times. I was so moved by that. Another time that I was moved by what the staff did, is they overheard a wife speaking to her husband who was a resident there about their 50th anniversary the next day, even though he would not remember, the staff went out that next day and bought a dozen beautiful roses so when his wife came to visit he could give her the roses

Amazing and caring staff. They all have the right personalities to care for ALZ patients. The patients seem happy and busy. The place is always clean and my mom always looks good! I'm so glad we found Arden Courts!! Thank you!