Arden Courts A ProMedica Memory Care Community in Anderson

My mother was abused at another community and when [name removed] the executive Director saw the news story she stopped everything and reached out to me. I was unsure but she was totally honest with me and said she would like her teams to start caring for my mother. My mother arrived at Arden Courts and was greeted by the team and immediately fell in love with them. My mother had been both physically and sexually assaulted at her previous facility, [name removed]. Arden Courts knew she had PTSD from the previous facility. My beautiful mother is suffering from advanced dementia. She has only been a valued and loved resident of Arden Courts for only two months! The change has been nothing short of a miracle. She is back to talking, walking and boy is she eating well. I have been to Arden Courts at all hours. 12am, 3am, 7am and during the day. I have noticed nothing besides true loving care. No issue ever! These people are experts in memory care. The best in the business.

I Absolutely love Arden’s court of Anderson Twp. The staff is AMAZING!! “[Name removed]~ ED she’s absolutely wonderful, My boo. [Name removed}~DON, she’s magnificent hard working gets things done. Mrs. “[Name removed]” always busy keeping thing order nice willing to always help. [Name removed]~ The fun funny energetic activities director. Keep doing so wonderful, the residents enjoy every moment! [Name removed]~ front desk assistant, so helpful keeps a smiling face. [Name removed] caregiver~ always smiling helpful willing to do it all for each resident. Yes the awesome [Name removed]~ Caregiver’s supervisor, she goes over and beyond for all Arden’s court residents without a problem… WHAT AN AMAZING TEAM!!!??????

The staff there had good nursing kept us informed of any changes in mother's health. Aides were great with mom. Helped dress her and get her to dining room, and activities some aides have even there along time and loved the client's . It was also during Covid which was challenging to have staffing numbers to stay up. Activities director and helpers were fantastic keeping client's involved and out of their rooms. Director [name removed] was great. She stayed on top of everything. She involved families. Held parties for all holidays. Many events. Maintenance was on top of everything that needed done. Hospice is excellent. They helped 2 x week with bathing. Podiatrist good came monthly. Staff MD was good wit mom and us girls. Listed to us about meds. CVS came in and vaccinated for covid which was wonderful.

Arden Courts in Anderson would get all 5 stars from me. What sticks out most is the staff, they have all been extremely friendly and caring. The rooms in memory care are a nice size, they are also private. I would for sure recommend Arden Courts for others looking for memory care for a loved one.

They are very short staffed. My loved one fell and broke her hip yet no one even saw it happen. Either hire more staff or don't accept more patients than staffed to handle.

The care was excellent, the staff helpful and kind. The only reason we moved is that he needed full time care that they were unable to provide.

The service was good. [Name removed] was good to work with. The regular staff are terrific. The agency staff doesn't provide the care that the community's staff provides. There is no care on the weekend, as the agency staff are there, and not as attentive as the community's staff that is available during the week. There were additional charges that weren't supposed to be made to my loved one's account. I was able to speak to someone after the fact and this staff member is trying to work on the refund.

the facility is well maintained and clean. the staff is friendly and very caring to our mom. we were fortunate to have found Arden Courts.

The rooms and overall layout of the community would be a five out of five, and we would recommend Arden Courts of Anderson Twp to others.

The staff are friendly and professional. Unfortunately, my sister went to them in the midst of the COVID "plague" that has made our lives so much more difficult while trying to get proper care for loved ones. She wasn't able to stay with them because of her declining mental health and had to be moved again.

It really seems like family style living. They have a secured courtyard area for residents to enjoy. They really do memory care there many places just say they do. The director really goes beyond normal levels to help residents and families. She came to visit my mom in rehab and was helping her even then.