Arden Courts A ProMedica Memory Care Community in Yardley

I am very impressed with the attention to and care of the residents at Arden Courts Yardley. Since moving my mother there from another facility 2months ago, the staff have worked hard to find ways to work with her to get her showered regularly, get her teeth brushed, help her with toileting and generally succeeding at keeping her clean and healthy! There are more people at Arden Courts with whom my mother can interact and lovely outdoor areas she can wander without feeling imprisoned. Overall my mother seems happier now which is a great relief to the family as we were previously constantly burdened with having to check on her and having to care for her (i.e. clean her up) ourselves. No place is perfect, but Arden Courts Yardley comes close! The staff really cares and tries hard and communicates well. My mother's room is always clean and neat as a pin, and we're happy she no longer smells like poop - even if her hair is a jumble, at least it's shampooed and clean! And she's happy

I can’t thank Arden Courts of Yardley enough. Kindest staff and very supportive of every need I have or question. Clean! Helpful with all requests and excellent customer service. Would recommend to anyone.

They are the most attentive and caring staff I've ever encountered for my mother. The food was not that great, but that doesn't matter as much as the other things do! I would highly recommend Arden Courts in Yardley, I have already sent someone else here who moved in.

As someone who recently had a loved one residing at Arden Court, I can say with confidence that I could not have asked for a better community for my mother. The Nurses at Arden Court are all professional and very knowledgeable about geriatric care, ensuring that residents receive the best possible care. Patient and kind, they are always willing to answer any questions you may have. The aides (many have been there for years) are caring, comforting, and gentle - treating the residents with respect and dignity. Residents are actively encouraged to participate in stimulating activities - offered all day long - even on weekends - by an energetic and enthusiastic staff. The Administrative staff is always available if you have questions, and someone is always on call if you have a concern. If you are looking for a memory care facility that offers compassionate care, stimulating activities, and a supportive community, I highly recommend Arden Court.

Good place for a loved one. Just be sure you visit often. Lots of falls and many times no one is around. Short staffed but most Aida that work there are wonderful

My mother was in Arden courts for 7 months. Overall she had a good experience after I complained a few times about certain staff. One aid treated the residents horribly. Once I complained they moved her to a different wing. Many times they were so short staffed I helped with activities and served meAls. I suggested some one in charge work nites and weekends since the care was usually lacking then. So many residents do not have visitors which is so sAd. Thank you to the aids who go above and beyond like [names removed] to name a few Mm

My father was just a resident at Arden Court. They assured me they could care for an Alzheimers patient on hospice and they do not have the capability or staffing to adequately care for someone on hospice.

My Mother is a Hospice Resident at Arden Courts in Yardley. As a result of two devastating in one eight (8) hour period, my Mother was finally admitted to St. Mary's Hospital with a concussion, brain bleed, fractured wrist (which I complained about the bruising and she was refused treatment), fractured nose and bruised over most of her body. She was placed on a feeding tube and released back to Arden Courts with Hospice Care. She gained 3 lbs in a week and then lost 7 lbs in one month. While this may be normal, I was told by a care giver that my Mom was eating her dinner with her fingers.. The caregiver told me that "whatever works"! The food was macaroni salad. Her wash is disappearing and even with me doing her wash, I find other residents clothing in my Mother's room in her closet. I personally feel that the nursing staff does only what they absolutely need to do. This is my personal recent experience of this facility. Arden Court is owned by Manor Care in Ohio. Research the company and then Arden Courts who employed a caregiver who was arrested for abuse in I believe 2015. She was caught on a Nanny cam. The troubling question, why wasn't the staff noticing the abuse. Please read the article on the internet. My suggestion is a Nanny Cam in the room, I would post my pictures, but I do not know how,

Arden Courts put out the welcome mat for my husband when he first moved in, and as a result, he transitioned nicely. Any question or concern I have had has been immediately addressed. I feel I have a team of professionals working on my husbsnd’s behalf.

I have been wanting to write a review for some time now. By far the hardest decision I ever made but have never regretted my decision to choose Arden Courts in Yardley. I am continually impressed by the kindness and dignity that they give their residents. My mom has come to life again. They do not talk down to their residents they treat them like the respected individuals they are. I would choose them again!! I have told all my friends if you have to make such a decision come to Arden Courts. Yardley is the best. Two thumbs up!!

I had the privilege of visiting my Godson at Arden Courts of Yardley. I cannot find the words to express what I think about the place or the people who work there, they are angels! I vstayed for hours everyday during my weeklong visit and saw countless acts of kindness. Thank you for all you do!

We looked at all the places in the area and chose this place. From the day our mom moved in we’ve had peace of mind. The staff are kind and compassionate and they treat the people who live there with respect.

Everyone here is great. From [Removed] in the front office to [Removed] in the nursing office. Caregivers know what to do for the residents. My mom is living life again and being social. She's always clean, always smiling, always happy! Don't go anywhere else if you need help with someone with dementia. They are the best!

Clean, excellent care and approachable staff! I would highly recommend.

My mother is doing okay since her move to this community, but I do have some concerns. She has had quite a few bad falls. The staff is okay, but I do think they need to hire more care givers. Her personal care could be better, they only bath her twice a week. They do a good job with the cleanliness of the community for the most part. The meals okay, and she has gotten involved in some of the activities they offer. Overall due to the lack of caring my mother has received, this is not a community I would recommend.

I had my loved one here for a short time. It didn't take very long to realize I wasn't comfortable having them here. I felt like I needed to be there, and decided to find another place. It wasn't the best experience, and I don't think I would recommend them.

They have poor management and untrained staff. Found that many medications were not administered. My loved ones's clothes were always filthy and personal hygiene was not a priority for the residents. Beware of evening (after 5) and weekend staff.

What really made the difference is the staff. They are just very friendly and helpful. They were very accommodating and overall just seemed trustworthy. Felt comfortable enough to entrust them with our loved ones.