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Arden Courts A ProMedica Memory Care Community in Sterling Heights

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11095 E Fourteen Mile Road, Sterling Heights, MI 48312

9.1
Review score
54 reviews
Add review
9.1
Review score
54 reviews
5 star
53%
4 star
20%
3 star
19%
2 star
2%
1 star
6%
See all reviews
8.6
Review score
1631 reviews
77 facilities
For pricing & availability:
(866) 374-4058
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Arden Courts A ProMedica Memory Care Community in Sterling Heights
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Arden Courts A ProMedica Memory Care Community in Sterling Heights
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Kim
-
Family/friend
5.0
Recommended
I would recommend this facility to others, under the circumstances. This is not an ideal situation to have to be facing. It is AWFULLY expensive, but we feel that our mother is being well cared for.

About the facility
Arden Courts A ProMedica Memory Care Community in Sterling Heights

Arden Courts of Sterling Heights is a senior living community that has provided memory care services for nearly 25 years. Each Arden Courts community features a homelike atmosphere with comfortable common areas, an inviting kitchen, family rooms, and beautiful tree-lined walking paths in an enclosed backyard, all specially made for the safety and comfort of residents.

Residents receive quality care while maintaining as much independence as possible. Caregivers are available 24 hours a day to provide assistance, and they also offer a variety of enriching activities that stimulate your mind, body, and spirit.

Residents can feel comfortable and safe in Arden Courts of Sterling Heights self-contained house communities, where they can enjoy their own bedrooms, living rooms, dining rooms, kitchens, half-baths, and laundry areas. There are many opportunities to socialize in common areas including activity and craft studios, wellness centers, and more.

The ongoing commitment to staff education and training has kept Arden Courts at the forefront of delivering the latest dementia caregiving techniques. Let Arden Courts of Sterling Heights’dedicated care team create a safe, engaging, and caring environment for your loved one.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the...

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Senior living options offered

Memory Care

Pricing
for Arden Courts A ProMedica Memory Care Community in Sterling Heights

Total monthly costs depend on room type, select services, and the level of care needed.

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Arden Courts A ProMedica Memory Care Community in Sterling Heights
Arden Courts A ProMedica Memory Care Community in Sterling Heights

11095 E Fourteen Mile Road, Sterling Heights, MI 48312

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Waltonwood Lakeside

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9.1
Review score
54 reviews
9.1
Review score
54 reviews
5 star
53%
4 star
20%
3 star
19%
2 star
2%
1 star
6%
9.6
Review score
65 reviews
9.6
Review score
65 reviews
5 star
53%
4 star
37%
3 star
3%
2 star
2%
1 star
5%
9.4
Review score
27 reviews
9.4
Review score
27 reviews
5 star
63%
4 star
22%
3 star
11%
2 star
0%
1 star
4%
8.7
Review score
38 reviews
8.7
Review score
38 reviews
5 star
47%
4 star
26%
3 star
8%
2 star
8%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

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Active promotion

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Room Discount

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Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Arden Courts A ProMedica Memory Care Community in Sterling Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Pureed Meals
  • Room Service
  • Anytime Dining
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • No Sugar

Room Amenities

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Butterfly garden / Hummingbird garden
  • Main Street Shops
  • Beauty Salon
  • Barber Shop
  • TV Lounge

Recreational areas

  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Holiday Parties
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Other Religious Services
  • Live Musical Performances
  • Birthday Parties
  • Walking Club
  • Live Dance or Theater Performances
  • Activities Off-site
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Art Classes
  • Pet-focused Programs
  • Dances
  • Gardening Club
  • Activities On-site
  • Men's Club
  • Stretching Classes
  • Trivia Games
  • Catholic Services
  • Sensory-based Programs
  • Montessori Programs
  • Devotional Activities On-Site
  • Light Therapy Programs
  • Reminiscence Programs

Reviews

for Arden Courts A ProMedica Memory Care Community in Sterling Heights

9.1Review score54 reviews
9.1
Review score
54 reviews
5 star
53%
4 star
20%
3 star
19%
2 star
2%
1 star
6%
ProMedica Senior Care
8.6
Review score1631 reviews77 communities
Write a review
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Sterling Heights with 9.1 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Sterling Heights has 54 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Staff
4.2
Meals & Dining
4.1
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Sterling Heights with 9.1 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Sterling Heights has 54 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score1631 reviews77 communities
Logo for ProMedica Senior Care
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 54 reviews
Kim - Family/friend
Memory Care
March 22, 2024
5.0
Verified Review
Recommended
I would recommend this facility to others, under the circumstances. This is not an ideal situation to have to be facing. It is AWFULLY expensive, but we feel that our mother is being well cared for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
March 20, 2024
1.0
Verified Review
Not recommended
My loved one was previously a resident at Arden Courts and the experience was terrible. They had different people working there each week and most were lazy. They stopped giving my loved one his insulin, which resulted in an ER visit and other complications. I would not recommend this facility to others.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
2
Value for Cost
1
Anonymous - Family/friend
Memory Care
February 22, 2024
2.0
Verified Review
Do Your Due Diligence When Looking For A Place for Your Loved One!
Smoke and mirrors when touring the facility. Misleading on the type of care our loved one would be receiving. We were told visitation is anytime, that they’re open 24 hours, but that is not the case. We’ve been denied access after 11:00 p.m. We were told we do not want to upset the residents. I was almost denied access to see our mom at 6:45 p.m. I buzzed in (the night bell has been broken since we've been there). I announced I was here to see (gave my mom's name) and I was told, "She is sleeping right now." I stated who I was and that I was here to visit our mom, and then I was buzzed in. We were told our mother would get therapy twice a week; however, just recently discovered she will only receive therapy if covered by insurance. Our mom received therapy the first few weeks she was there and nothing after that. First few hours upon registering our mom there, my sister and I witnessed a resident fall. This happened within a few minutes of entering the living room to meet up with our mom. The caregivers did not assist in helping her back to her feet. Instead, they praised her for getting herself back on her feet. We went back to see the room our mother was assigned and found a resident sleeping in her bed and the room was claimed to be locked. Staff members didn’t realize that a resident was missing or how long she was sleeping in the room assigned to our mother? This is a memory care facility and they offer nothing to stimulate or engage the residents to keep their mind moving forward. The majority of the time, the residents are sitting in the living room, sedated, sleeping in their wheelchairs or a chair while the TV is on. Some watch; however, they are watching a TV with a bad picture, not sure how long the TV was like that, prior to our mom residing there, but we’ve made several inquiries to have it fixed. Finally, after 75 days, it was replaced along with the broken blind that has been broken since before our mother was placed at Arden Courts. They are frequently short-staffed. Some, not all, of the caregivers are not as attentive to the residents as they should be. There are some good nurses and caregivers but there are a few that shouldn’t be in that profession. We’ve witnessed many falls that could have been prevented, if there were enough staff and they were focused on caring for the residents. We’ve had to call out for assistance many times when a resident was doing inappropriate or unsanitary things, or was in danger or going to be a danger to themselves or another resident because no one is keeping a watchful eye on them. Many occasions there haven’t been staff present for ½ hour at a time and residents just roaming, doing whatever and are a danger to themselves or others. Personally, our mother was not getting showers twice a week, like they stated. We actually had to bring it to their attention because our mother smelled foul. She hadn’t had a shower in 6 days and wore the same clothing for 3 three days. The residents are continually sedated, falling and hurting themselves, some end up going to hospital and returning with bruises all over their face. We had discovered that one nurse was administering an incorrect dosage of blood thinner to our mom. We don’t know for how long but our mother ended up with a blood vessel bleeding in her eye. This same nurse didn’t know that Zyprexa and Olanzapine are the same drug, until I personally had to show him. There is inconsistency when administering medication; it varies on the nurse and if they are short-staffed when medication is administered. Not given at same time every day and consistency is key for medication to work properly. When you address your concerns about medication and why it’s being given, we are told, “That is the doctor’s orders.” Our mom has been there since the beginning of December and in less than 60 days residing there, 5 people from her quadrant have died. All our mom wants to do is sleep and her cognitive state is being jeopardized because there is no interaction to keep them coherent. My sister and I spend hours a day, several days a week there with our mom and we’ve witnessed things that will break your heart; therefore, we don’t want to leave our mom there. We are working on removing her from that facility and trying to get her home. Respect your loved one enough to fight on their behalf and honor their wishes. They should not have to live the remainder of their life like that.
Cleanliness
3
Friendliness
3.5
Care Services
2.5
Staff
2.5
Meals & Dining
2
Activities
2
Value for Cost
1
Jennifer S - Family/friend
Memory Care
January 9, 2024
5.0
Dad is doing better than I ever imagined
My Dad, who had done so much good in the world, became very difficult to care for as his Dementia progressed. I thought there wasn't a place that could handle his wandering and agitation. But thru attention and care and DNA gene-site testing to get him on the best medication, he is doing AMAZINGLY well. That is all thanks to Arden Courts. They have really nurtured him into a far better place than I could at home. He is happy again. He is happy to see me. He is not in a constant panic anymore. He joins group activities and interacts with people all day. I cannot say enough good things about Arden Courts and the staff there. They are loving and feisty which is such a great combination. The residents are up and around every time I go in. And that is because the staff really reach out and engage with people. Arden Courts has given Dad and I both a new chapter of life which is far more harmonious than the last year has been. For that I am eternally grateful.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kelly - Family/friend
Memory Care
December 29, 2023
5.0
A home-like experience
My great-aunt lived here for several years. It was always clean and smelled nice. The staff was warm and caring and quick to respond to questions and they really understand dementia. I recommend this place to anyone that needs memory care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan B - Family/friend
Memory Care
December 29, 2023
5.0
Such a Lovely Place
My aunt lived at Arden Courts of Sterling Heights for 4 years and the staff was wonderful. They were very attentive to her individual needs and they allowed family to visit anytime and still be involved with her care. The activities department engaged her and helped keep her active throughout her stay. I would recommend this community for those seeking dignified memory care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Amy - Family/friend
Memory Care
December 24, 2023
5.0
Great care for Dad
After settling in, Dad has really started thriving at Arden courts. He is socializing, eating, walking around, doing puzzles, and being active with the community. They provide his with structure, care, connection, staff is friendly and supportive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Justiina B - Family/friend
Memory Care
December 11, 2023
5.0
Excellent fit for dad
Arden Court has been a great fit for dad. They were great helping him through the transition from home to their memory care facility. The staff is friendly, caring and helpful. The setup is very homey with individual rooms that allow their own sense of space. The group activities keep them active and occupied and foster a sense of community. So glad they are taking care of dad.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kathy B - Family/friend
Memory Care
December 8, 2023
5.0
Great place for my elderly aunt
Arden Court is a very homey and cozy place. They have several “houses” within the complex so not a huge amount of residents sitting and eating in the same area. The residents can also walk throughout the complex and sit in various “porches”. All the residents have an opportunity to be together for activities. The outdoor walk path is enclosed so residents can walk safely on their own. There is a beauty salon on-site and nurses and doctors. Our father lived at Arden Court until he passed and we have since picked Arden Courts for our lovely aunt. I highly recommend Arden Court.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
November 1, 2023
3.0
Verified Review
Our Experience at Arden Courts
Biggest problem with Arden Courts in Sterling Heights, in my opinion, is the Director. She is not empathetic or supportive and does not listen. But many of the other staff are very good. The facility is excellent, especially the outdoor access. And the recruitment person, [name removed], is also excellent and very helpful. If outdoor access is a priority, there are no other good options.
Cleanliness
5
Friendliness
2
Care Services
2
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
September 27, 2023
3.0
Verified Review
Review for Arden Courts A ProMedica Memory Care Community in Sterling Heights
I'd say if your loved one has any challenging behaviors they shouldn't go there. They aren't equipped to handle people with challenges outside the typical memory concerns. They have a beautiful outdoor area we knew my loved one would really like.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Value for Cost
3
Jerry - Family/friend
Memory Care
August 29, 2023
5.0
Wonderful, caring staff for our [name removed].
Our dear friend resides at Arden Courts in Sterling Heights. It's not so much the level of care he gets from the staff, which is outstanding; it's the caring attitude so obviously on display as they care for our dear friend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Diane M - Family/friend
Memory Care
August 7, 2023
5.0
Survey of Arden Courts
When I was looking for a place for my Aunt I contacted A Place for Mom. They suggested several places but when we saw this one we knew she would love it. The Staff is very nice and professional, yet personable as well. They listened to what we were looking for and accommodated us. My Aunt has been here about two months now and I have to say they are comforting and compassionate with the patients. They keep me informed of any changes in her health condition and they make sure she is comfortable and happy. It always looks clean and smelling good. The food is outstanding and she is always bathed and clean. I would recommend this place to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bryon - Family/friend
Memory Care
July 21, 2023
5.0
Verified Review
A nice place for a loved one
They are very friendly ad willing to help your room is clean ad secure . [name removed] the memory care advisor ad Val the head nurse is super to work with as well as [name removed] who cared for [name removed]. They do have activities for the residents. The food comes to the units ad the nurses serve it to the residents individually. It is a very nice place for a loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 13, 2023
4.0
Verified Review
Our experience
My loved one was briefly a resident at Arden Courts in Sterling Heights. This facility was very cute and very homey. The staff was good. The food was good. We had no issues whatsoever at this facility. Except that my loved one refused to take his medicine by mouth and he was very agitated and gave the staff a hard time, so they had to dismiss him.
Anonymous - Toured community
Memory Care
February 28, 2023
3.0
Verified Review
My tour of Arden Courts of Sterling Heights
I toured Arden Courts and I was not a fan of our tour guide, she just seemed very not caring to the situation. Which kind of surprised me when I found out that she's been at this facility for a long time. The cleanliness was fine. We met a few other staff members during our tour and no one was very friendly. Not a good feel. Their visiting hours are also limited.
Anonymous - Toured community
Memory Care
September 29, 2022
3.0
Verified Review
I toured this community and it was a nice place. My loved one has dementia and they told us they could not accept him. We're really not sure why.
anonymous - Toured community
Memory Care
September 8, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a great tour experience but the price was a downfall
Anonymous - Family/friend
Memory Care
August 8, 2022
4.0
Verified Review
Overall a Good Community
This is a smaller community. I feel because of this, they can't offer as many activities as other communities. There is sometimes it feels like they are understaffed;' however, they seem to be doing a good job overall. The communication with the family has been good, and the staff are willing to talk to us.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Memory Care
August 5, 2022
3.0
Verified Review
Would Not Recommend
I'm afraid of their staff. It wasn't easy getting my loved one moved to a different Alzheimer's facility. They didn't want my loved one moved.
Friendliness
3
Care Services
2.5
Staff
3
Meals & Dining
3
Activities
2.5
Value for Cost
2.5
Viewing 1-20 out of 54 reviews

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Frequently Asked Questions
about Arden Courts A ProMedica Memory Care Community in Sterling Heights

Arden Courts A ProMedica Memory Care Community in Sterling Heights offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Sterling Heights 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (586) 795-0998 to reach a resident at Arden Courts A ProMedica Memory Care Community in Sterling Heights.

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8%
1bd, Semi-Private, 2bd, Private
Six bed licensed Residential care home with private and semi-private rooms with both front and back ramp entries for easy access. Seasoned Filipino caregivers with strong core family value with compassionate care and utmost dignity and respect on resident. Owned and operated by Physical Therapist...
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Sterling Elder Care

13431 E 12 Mile Rd, Warren, MI 48088
Starting at $X,XXX+ monthly
5 star
56%
4 star
11%
3 star
11%
2 star
11%
1 star
11%
Private, Semi-Private, 1bd
Genesis Elder Care is a fascinating and lively resident care home located in the great locality of Warren, Michigan in the county of Macomb. Our home has been set in a beautiful and scenic surrounding that provides great space for living by our seniors. Our expansive open air compound enables the...
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The Arbor Inn

14030 East 14 Mile Road, Warren, MI 48088
Starting at $X,XXX+ monthly
9.0
Review score
88 reviews
9.0
Review score
88 reviews
5 star
44%
4 star
31%
3 star
13%
2 star
6%
1 star
6%
Studio, 1bd, 2bd, Semi-Private
The Arbor Inn, established in 1975, is a residential care community that preserves your dignity and respects your independence, while offering you companionship, security and personal care. This is a place where you can maintain an independent lifestyle, pursue your own interests, and make new...
Photo of Hearthstone Communities - Sterling HeightsCommunity badge
9.9
Review score
43 reviews
9.9
Review score
43 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
2%
1 star
2%
1bd, Semi-Private, Private
Welcome to HearthStone Communities. Assisted Living, Licensed Group Home where our family atmosphere and qualified caregivers provide our residents compassionate care, a dignified, safe and secure living environment.Residents will enjoy the same activities and interests they always have. Helping...
Photo of American House Sterling Heights Senior Living
8.0
Review score
30 reviews
8.0
Review score
30 reviews
5 star
67%
4 star
27%
3 star
3%
2 star
3%
1 star
0%
Studio, 1bd
An elegant yet warm and inviting single-story community in the heart of East-side suburbs, American House Sterling Heights is ideally situated near family, friends, shopping, and familiar medical professionals in Sterling Heights, Fraser, Warren, Shelby Township, and Clinton Township, as well as...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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