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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

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Susan S - Loved one of resident/client
5.0
Couldn't be Happier

I am very happy with MG for my dad. The staff, services and it is located next to Brandywine Airport. My dad had a private pilot license. His room overlooks the runway. He enjoys watching the planes take off and land.The general manager is wonderful! I would recommend to others.... Read more

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About the facility Merrill Gardens at West Chester

Merrill Gardens at West Chester is a classic community with modern elements. The community welcomes pets and offers dozens of activities to help you lead an active, carefree lifestyle. One of the most unique features is called “Main Street” — an expansive hallway replicating a small downtown street. The “street” features a variety of amenities including a movie theater and retro diner. And the fun doesn’t stop there — near the community, residents have a variety of activities to choose from.

The expansive community is situated minutes away from West Chester’s historic downtown where you can visit boutiques, galleries, restaurants, and more! Nature enthusiasts are in luck as the area offers a lake where you can fish, a park where you can stroll scenic walking trails, and a country club where you can gather for a relaxing game of golf! Merrill Gardens at West Chester currently accommodates independent living, personal care, and memory care lifestyles. Come experience how fulfilling retirement can be in West Chester today!

Merrill Gardens at West Chester Amenities and Services

Merrill Gardens at West Chester enables you to live independently in a home-like environment without the worries of home maintenance. Weekly housekeeping and chef-prepared meals are...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Merrill Gardens at West Chester is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Merrill Gardens at West Chester

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Merrill Gardens at West Chester

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Amenities at Merrill Gardens at West Chester

Health Care Services

Memory Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Anytime Dining
Guest Meals
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Activities

Devotional Activities Offsite
Activities On-site
Activities Off-site

Reviews for Merrill Gardens at West Chester

4.2(45 reviews)
Write a Review
Cleanliness

4.5

Friendliness

4.4

Meals & Dining

4.1

Care Services

4.1

Activities

4.1

Staff

4.6

Value for Cost

4.0

Overall Experience
29
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1
3
3
Date Submitted
10
14
20
Reviewer
2
26
17
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Care Received
12
26
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1-20 of 45 reviews
Sort by

5.0
Susan S - Loved one of resident/client
Assisted Living
May 24, 2023
Verified Review
Couldn't be Happier

I am very happy with MG for my dad. The staff, services and it is located next to Brandywine Airport. My dad had a private pilot license. His room overlooks the runway. He enjoys watching the planes take off and land.The general manager is wonderful! I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MC - Loved one of resident/client
Assisted Living
May 16, 2023
Verified Review
Great caring environment.

The staff at Merrill Gardens West Chester are kind. The facility is clean. They offer lots of activities. It's not like a typical personal care home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Merrill Gardens at West Chester

May 19, 2023

Thank you for taking the time to leave a review! We appreciate your feedback. Please don't hesitate to reach out if you ever need anything.


5.0
Chrissy - Loved one of resident/client
Assisted Living
May 12, 2023
Verified Review
Perfect Place for Our Loved One

My family and loved one have had a wonderful experience with the community. Everyone has been extremely welcoming and friendly. The staff are great to work with. The community is beautiful. We would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Merrill Gardens at West Chester

May 19, 2023

Hi Chrissy, thank you for taking the time to leave us a review! We are so thrilled to hear that you have had a wonderful experience with our community thus far. Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.


4.0
Denise - Loved one of resident/client
Assisted Living
May 10, 2023
Verified Review
Recommended

The staff at Merrill Gardens at West Chester is really nice and I know they take great care of my mom. Although we continue to have some issues with her cable, the staff communicates effectively- it's the cable company, not Merrill. My mom tells me that the food is really good. I would definitely recommend Merrill at West Chester to family and friends!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Independent Living
March 9, 2023
Verified Review
Merrill Gardens Review

We are very happy at Merrill Gardens at West Chester. Both the staff and the facilities are excellent.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Independent Living
March 2, 2023
Verified Review
Would recommend, friendly staff

We like the friendliness of the staff and residents. We like how accessible, bright and clean the facility is as well as the diverse activities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
February 14, 2023
Verified Review

I have had a good experience with the staff. The staff is their biggest asset...friendly, competent and compassionate. I visit my loved one every day and the staff are kind and take the time to talk with me and listen to my concerns about my loved one. They treat my loved one like one of their own family members. I know they are taken care of and that helps to ease my mind. I would recommend the memory care center at Merrill Gardens at West Chester. They could improve upon how often they clean the resident's room and take more care with washing their clothes.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
January 17, 2023
Verified Review
Community Tour

The tour at Merrill Gardens at West Chester was done very well and hosted very nicely. The people we encountered were very friendly. We made our choice mostly based on proximity to where we live.


4.0
anonymous - Loved one of resident/client
Independent Living
December 7, 2022
Verified Review
Highly Recommend

They were wonderful. Highly recommend but they are understaffed and that severely affects the dining experience.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

No data collected

Activities

5

Staff

2

Value for Cost

3


5.0
TM - Loved one of resident/client
Assisted Living
December 7, 2022
Verified Review
Would Recommend

Everyone is very nice. They just were bought out, and the new name is Merrill Gardens. There is some turnover in the kitchen staff as well as administration, but they're doing everything they can to hire. I know they are taking good care of my Mom there. And they truly take great care of their residents.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Mary Ann - Loved one of resident/client
Memory Care
September 19, 2022
Verified Review
They give a lot of care to their patients.

This place is like walking into a casino in Las Vegas or onto a cruise ship. It's so clean - probably the cleanest I've seen in my life. They have tons of activities - sports viewings, live plays and operas, a movie every night in the theatre room (one from back in their era). Because they're near an airport, there's a plane room with books about planes, and every 30 minutes a plane goes off. If you don't want to eat in the dining room, there's a neat 50/50 restaurant, or you can eat in the bar. All the help is very friendly, to the point that you wonder if it's too good to be true. But they genuinely are that friendly. The cost is very reasonable and one of the lowest I found, and with all they have to offer, that's unbelievable. Of course, pricing is on a scale, and as care needs go up, so does the price. The head nurses in each unit are very easy to get a hold of. You can text or call and they answer right back. Communication has been awesome among the nursing staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5

Response from Merrill Gardens at West Chester

September 20, 2022

Hi Mary Ann, Thank you for leaving us this detailed review. We are happy to hear that the community has lived up to your expectations and then some.


5.0
Deborah - Loved one of resident/client
Assisted Living
August 31, 2022
Verified Review
Comfortable atmosphere

We made the right choice with choosing Arbour Square and we have not regretted it at all. Nothing is perfect, but my mother is very comfortable here and they are taking great care of her. The staff work really hard and have all been wonderful, they are so warm and friendly. The surroundings are very comfortable and you do not feel like you are in an institution, it is a very pleasant environment and atmosphere. I have no complaints - it was a blessing that we found this place. I would definitely recommend them to others looking.

Response from Merrill Gardens at West Chester

August 31, 2022

Hi Deborah, thank you for taking the time to leave us this review. We are happy to hear that your mother is comfortable at Arbour Square, and that you would recommend us to others.


5.0
Anonymous - Toured community
Assisted Living
August 19, 2022
Verified Review
Review for Arbour Square at West Chester


5.0
anonymous - Toured community
Independent Living
June 10, 2022
Verified Review
Community Tour

I was really impressed with Arbour Square at West Chester. It was a smaller community, brand new, and spotlessly clean. It felt more homey than other places we toured. The staff and everyone was great. My parents spent a few nights there to try it out. They loved it, but at the time, one of my parents in particular just wasn't ready to make the transition to senior living.


4.0
Karen - Loved one of resident/client
Memory Care
March 18, 2022
Verified Review
Very Pleasant Community

It is a lovely place, and it's well run. Aesthetically it's very pretty to look at. Everything is updated and looks news. The staff is very caring and involved. There could always be more attention paid to the residents, particularly those with more needs. My biggest thing looking back is if I could do it again, I would look for a place that accepts Medicaid so I wouldn't have to move my loved one eventually. She has experienced both assisted living and memory care, and there are a couple of differences. The food in assisted living is like a restaurant with different choices offered, and in memory care they don't offer choices. Activities are different as well. They were great in assisted living and are fewer in memory care. But overall we like it. There's a great community atmosphere.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Natasha D - Loved one of resident/client
Assisted Living
February 15, 2022
Verified Review
Good choice for your loved one

This is a beautiful community with caring staff and good food. The could maybe do a little more to get my mom to be involved in the activities and prompt her to come out and participate more. They have activities like movies, bingo, coffee chats and more for the residents to do to stay busy. Overall it has been a very good choice I would recommend it.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from Merrill Gardens at West Chester

February 18, 2022

Hello, thank you for taking the time to leave this review!


5.0
Kristen - Loved one of resident/client
Independent Living
October 18, 2021
Verified Review
Definitely Recommend

They're very easy to deal with. They listen to and help you with all of your issues and questions. They've gone out of their way to help my aunt. I'm appreciative of everyone there. They're also one of the most reasonably priced places that I found.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
September 1, 2021
Verified Review
Tour of Arbour Sqaure

This was actually our first choice. The facility is absolutely beautiful. I really liked the director, she had gone through the same thing with her mother and she just went above and beyond to help us out. All of the staff that we met were so kind and caring. I tell people all the time to check this place out.


5.0
J. M. - Loved one of resident/client
Assisted Living
July 6, 2021
Verified Review
They Are Proactive and Helpful

I'm very happy with the community. They are very attentive and make sure that my loved one has everything they need. The staff are constantly calling and texting to keep me updated on my loved one. I've had no issues with them.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
July 6, 2021
Verified Review
Great Location

I love it here for my loved one. There are few quirks that need to be ironed out still. The location is amazing. The billing, meals, and activities could all be improved. The meals are very pricey and the residents run out of money very quickly. The residents are being charged $20 a night for their evening meals. The director puts the exercise program on a computer and doesn't go over instruction. I think there could be more instructions for additional activities that are available. The activities overall are poorly run. Everything is for Catholic and nothing for other religions.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

1

Staff

4

Value for Cost

3


Viewing 1-20 out of 45 reviews

Neighborhood around Merrill Gardens at West Chester

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Merrill Gardens at West Chester

Merrill Gardens at West Chester offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (484) 401-9800 to reach a resident at Merrill Gardens at West Chester.

To reach a resident at Merrill Gardens at West Chester call: (484) 401-9800



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.