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I am very happy with MG for my dad. The staff, services and it is located next to Brandywine Airport. My dad had a private pilot license. His room overlooks the runway. He enjoys watching the planes take off and land.The general manager is wonderful! I would recommend to others.... Read more
Merrill Gardens at West Chester is a classic community with modern elements. The community welcomes pets and offers dozens of activities to help you lead an active, carefree lifestyle. One of the most unique features is called “Main Street” — an expansive hallway replicating a small downtown street. The “street” features a variety of amenities including a movie theater and retro diner. And the fun doesn’t stop there — near the community, residents have a variety of activities to choose from.
The expansive community is situated minutes away from West Chester’s historic downtown where you can visit boutiques, galleries, restaurants, and more! Nature enthusiasts are in luck as the area offers a lake where you can fish, a park where you can stroll scenic walking trails, and a country club where you can gather for a relaxing game of golf! Merrill Gardens at West Chester currently accommodates independent living, personal care, and memory care lifestyles. Come experience how fulfilling retirement can be in West Chester today!
Merrill Gardens at West Chester enables you to live independently in a home-like environment without the worries of home maintenance. Weekly housekeeping and chef-prepared meals are...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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I am very happy with MG for my dad. The staff, services and it is located next to Brandywine Airport. My dad had a private pilot license. His room overlooks the runway. He enjoys watching the planes take off and land.The general manager is wonderful! I would recommend to others.
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The staff at Merrill Gardens West Chester are kind. The facility is clean. They offer lots of activities. It's not like a typical personal care home.
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Response from Merrill Gardens at West Chester
May 19, 2023Thank you for taking the time to leave a review! We appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
My family and loved one have had a wonderful experience with the community. Everyone has been extremely welcoming and friendly. The staff are great to work with. The community is beautiful. We would recommend the community to others for their loved ones.
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Response from Merrill Gardens at West Chester
May 19, 2023Hi Chrissy, thank you for taking the time to leave us a review! We are so thrilled to hear that you have had a wonderful experience with our community thus far. Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
The staff at Merrill Gardens at West Chester is really nice and I know they take great care of my mom. Although we continue to have some issues with her cable, the staff communicates effectively- it's the cable company, not Merrill. My mom tells me that the food is really good. I would definitely recommend Merrill at West Chester to family and friends!
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We are very happy at Merrill Gardens at West Chester. Both the staff and the facilities are excellent.
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We like the friendliness of the staff and residents. We like how accessible, bright and clean the facility is as well as the diverse activities.
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I have had a good experience with the staff. The staff is their biggest asset...friendly, competent and compassionate. I visit my loved one every day and the staff are kind and take the time to talk with me and listen to my concerns about my loved one. They treat my loved one like one of their own family members. I know they are taken care of and that helps to ease my mind. I would recommend the memory care center at Merrill Gardens at West Chester. They could improve upon how often they clean the resident's room and take more care with washing their clothes.
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The tour at Merrill Gardens at West Chester was done very well and hosted very nicely. The people we encountered were very friendly. We made our choice mostly based on proximity to where we live.
They were wonderful. Highly recommend but they are understaffed and that severely affects the dining experience.
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Everyone is very nice. They just were bought out, and the new name is Merrill Gardens. There is some turnover in the kitchen staff as well as administration, but they're doing everything they can to hire. I know they are taking good care of my Mom there. And they truly take great care of their residents.
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This place is like walking into a casino in Las Vegas or onto a cruise ship. It's so clean - probably the cleanest I've seen in my life. They have tons of activities - sports viewings, live plays and operas, a movie every night in the theatre room (one from back in their era). Because they're near an airport, there's a plane room with books about planes, and every 30 minutes a plane goes off. If you don't want to eat in the dining room, there's a neat 50/50 restaurant, or you can eat in the bar. All the help is very friendly, to the point that you wonder if it's too good to be true. But they genuinely are that friendly. The cost is very reasonable and one of the lowest I found, and with all they have to offer, that's unbelievable. Of course, pricing is on a scale, and as care needs go up, so does the price. The head nurses in each unit are very easy to get a hold of. You can text or call and they answer right back. Communication has been awesome among the nursing staff.
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Response from Merrill Gardens at West Chester
September 20, 2022Hi Mary Ann, Thank you for leaving us this detailed review. We are happy to hear that the community has lived up to your expectations and then some.
We made the right choice with choosing Arbour Square and we have not regretted it at all. Nothing is perfect, but my mother is very comfortable here and they are taking great care of her. The staff work really hard and have all been wonderful, they are so warm and friendly. The surroundings are very comfortable and you do not feel like you are in an institution, it is a very pleasant environment and atmosphere. I have no complaints - it was a blessing that we found this place. I would definitely recommend them to others looking.
Response from Merrill Gardens at West Chester
August 31, 2022Hi Deborah, thank you for taking the time to leave us this review. We are happy to hear that your mother is comfortable at Arbour Square, and that you would recommend us to others.
I was really impressed with Arbour Square at West Chester. It was a smaller community, brand new, and spotlessly clean. It felt more homey than other places we toured. The staff and everyone was great. My parents spent a few nights there to try it out. They loved it, but at the time, one of my parents in particular just wasn't ready to make the transition to senior living.
It is a lovely place, and it's well run. Aesthetically it's very pretty to look at. Everything is updated and looks news. The staff is very caring and involved. There could always be more attention paid to the residents, particularly those with more needs. My biggest thing looking back is if I could do it again, I would look for a place that accepts Medicaid so I wouldn't have to move my loved one eventually. She has experienced both assisted living and memory care, and there are a couple of differences. The food in assisted living is like a restaurant with different choices offered, and in memory care they don't offer choices. Activities are different as well. They were great in assisted living and are fewer in memory care. But overall we like it. There's a great community atmosphere.
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This is a beautiful community with caring staff and good food. The could maybe do a little more to get my mom to be involved in the activities and prompt her to come out and participate more. They have activities like movies, bingo, coffee chats and more for the residents to do to stay busy. Overall it has been a very good choice I would recommend it.
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Response from Merrill Gardens at West Chester
February 18, 2022Hello, thank you for taking the time to leave this review!
They're very easy to deal with. They listen to and help you with all of your issues and questions. They've gone out of their way to help my aunt. I'm appreciative of everyone there. They're also one of the most reasonably priced places that I found.
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This was actually our first choice. The facility is absolutely beautiful. I really liked the director, she had gone through the same thing with her mother and she just went above and beyond to help us out. All of the staff that we met were so kind and caring. I tell people all the time to check this place out.
I'm very happy with the community. They are very attentive and make sure that my loved one has everything they need. The staff are constantly calling and texting to keep me updated on my loved one. I've had no issues with them.
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I love it here for my loved one. There are few quirks that need to be ironed out still. The location is amazing. The billing, meals, and activities could all be improved. The meals are very pricey and the residents run out of money very quickly. The residents are being charged $20 a night for their evening meals. The director puts the exercise program on a computer and doesn't go over instruction. I think there could be more instructions for additional activities that are available. The activities overall are poorly run. Everything is for Catholic and nothing for other religions.
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See what the neighborhood has to offer and what’s nearby:
Merrill Gardens at West Chester offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Call (484) 401-9800 to reach a resident at Merrill Gardens at West Chester.
To reach a resident at Merrill Gardens at West Chester call: (484) 401-9800
4.0
(5 reviews)Studio, 1bd, 2bd
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4.4
(21 reviews)Studio, 1bd, 2bd
Simpson Meadows is Central Chester County's premier non-profit continuing care retirement community, with more than a 150 year history of service to senior adults as a member of the Simpson Senior Services network. Our philosophy of care includes maximizing resident independence at an affordable...
3.1
(14 reviews)Studio, 1bd, 2bd, Semi-Private
Daylesford Crossing has earned it's stellar reputation on the Main Line by delivering high quality, inclusive care with a unique emphasis on lifestyle. Our community is proud to be voted the "The Best of the Main Line" and we are also certified as a "Great Place to Work."We offer a full spectrum...
3.9
(35 reviews)Studio, 1bd, 2bd
Since our founding in 2003, St. Martha Villa has proudly served in the Chester County Community by providing exceptional care. Our bright, spacious, one story building is situated on a beautifully landscaped campus with numerous outdoor gardens, walking paths and even a putting green! The...
4.4
(8 reviews)Studio, 1bd, 2bd
We are locally owned and operated by SageLife. Our founders were pioneers in senior living; they helped define the companies that have defined the industry.Sage’s mission is to create the best home for each member of the SageLife family every day by encouraging, empowering, and celebrating...
4.2
(24 reviews)Studio, 1bd, 2bd, Semi-Private
Independent Living for Active SeniorsWellington at Hershey's Mill in West Chester, PA is an independent living residential community for active seniors who are looking to socialize, stay active, and no longer want the worry of owning a home. Are you ready to enjoy a carefree, maintenance-free...
4.0
(97 reviews)Studio, 1bd, Semi-Private, 2bd
Senior living by designThe Watermark at Bellingham is a senior living community located on 15 beautiful acres near downtown West Chester, Pennsylvania. While perfectly situated near Philadelphia and Wilmington, there’s so much to do you might just want to spend your days onsite! You’ve time now...
4.4
(22 reviews)Studio, 1bd, 2bd, Semi-Private
Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.