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Truewood by Merrill, Riverchase

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1851 Data Dr, Hoover, AL 35244

9.1
Review score
44 reviews
Add review
9.1
Review score
44 reviews
5 star
61%
4 star
25%
3 star
7%
2 star
2%
1 star
5%
See all reviews
8.8
Review score
2346 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, Riverchase
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Truewood by Merrill, Riverchase
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James
-
Family/friend
5.0
Highly Recommended
Staff provides excellent service. They are very accommodating to the family. Activities are well planned and all can participate, including family members. I highly recommend the facility.

About the facility
Truewood by Merrill, Riverchase

This family-centered, traditional community provides familiarity and elegance. For those looking for a practical, engaging retirement, look no further — Riverchase can offer it all. Truewood by Merrill, Riverchase aims to provide a secure and affordable home without compromising fun. The lively environment enables residents to maintain their old hobbies, discover new interests, and build new friendships. Nearby, residents can visit local shops, restaurants, and churches.

Truewood by Merrill, Riverchase is a proud member of Merrill Gardens — a fifth-generation family company that understands the importance of providing a family-like atmosphere for retirement. With roots dating back to the 1890s, you can trust them to care for your loved one. Riverchase currently offers independent living, assisted living, and memory care options to meet unique needs and lifestyles. Come discover the wonders of a carefree retirement in Hoover!

Community Amenities and Services

The goal is to provide a home-like environment, with resort-like amenities and exceptional care. Housekeeping and maintenance are taken care of, so residents can live freely. The community provides 24-hour concierge services, on-site registered nurses, and licensed practical nurses who are readily available to help ensure proper care. Regular physician visits are also provided to help monitor each resident’s...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Truewood by Merrill, Riverchase

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, Riverchase

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Truewood by Merrill, Riverchase
Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Danberry at Inverness outdoor common area
Danberry at Inverness

235 Inverness Center Dr, Birmingham, AL 35242

Monark Grove Greystone
Monark Grove Greystone

6328 Farley Ln, Birmingham, AL 35242

Morningside of Vestavia Hills
Morningside of Vestavia Hills

2435 Columbiana Rd, Vestavia Hills, AL 35216

9.1
Review score
44 reviews
9.1
Review score
44 reviews
5 star
61%
4 star
25%
3 star
7%
2 star
2%
1 star
5%
9.9
Review score
86 reviews
9.9
Review score
86 reviews
5 star
91%
4 star
5%
3 star
3%
2 star
1%
1 star
0%
9.9
Review score
27 reviews
9.9
Review score
27 reviews
5 star
77%
4 star
15%
3 star
4%
2 star
0%
1 star
4%
9.6
Review score
30 reviews
9.6
Review score
30 reviews
5 star
54%
4 star
33%
3 star
10%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Truewood by Merrill, Riverchase

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Garden View
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Beauty Salon
  • Outside Patio
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas
  • Private Bath
  • Barber Shop
  • Central Fireplace

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Fitness Center
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Protestant Services
  • Activities Off-site
  • Birthday Parties
  • Live Musical Performances
  • Intergenerational Programs
  • Bridge Club
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Art Classes
  • Holiday Parties
  • Activities On-site
  • Day Trips and Outings
  • Catholic Services

Reviews

for Truewood by Merrill, Riverchase

9.1Review score44 reviews
9.1
Review score
44 reviews
5 star
61%
4 star
25%
3 star
7%
2 star
2%
1 star
5%
Merrill Gardens
8.8
Review score2346 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Riverchase with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 44 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.3
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored Truewood by Merrill, Riverchase with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Truewood by Merrill, Riverchase has 44 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Merrill Gardens
8.8
Review score2346 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
James - Family/friend
Memory Care
February 23, 2024
5.0
Verified Review
Highly Recommended
Staff provides excellent service. They are very accommodating to the family. Activities are well planned and all can participate, including family members. I highly recommend the facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
February 27, 2024
Hi James, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Gloria - Resident/client
Assisted Living
February 16, 2024
5.0
Verified Review
Recommended
I am currently a resident at Truewood by Merrill Riverchase and I have no problems with anything. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
February 21, 2024
Hi Gloria, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Christy - Family/friend
Assisted Living
November 1, 2023
5.0
Verified Review
Recommended
Staff are very friendly and helpful. Someone comes in daily to take the trash and light house keeping weekly. Move in day was easy. My sister lives closest to the facility and she says the communication is easy, and they will let us know quickly if anything is wrong. My dad loves the meals and enjoys eating with others and has made friends. We would definitely recommend this place to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Linda - Resident/client
Assisted Living
September 22, 2023
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
I picked this community because of the location and price. I would recommend to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Truewood by Merrill, Riverchase
September 25, 2023
Hi Linda, thank you for taking the time to leave us a review! Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
James - Family/friend
Memory Care
April 11, 2023
5.0
Verified Review
Highly Recommended
Truewood by Merrill Riverchase is an excellent facility in any way. My loved one is a resident at this facility. The staff, cleanliness, friendliness, meals and dining are all great. I would highly recommend this facility to friends and family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Independent Living
February 9, 2023
5.0
Verified Review
Tour experience
Truewood Riverchase was the best value and my loved one fell in love with it, but they required she get the COVID Vaccine and that was not an option.
Response from Truewood by Merrill, Riverchase
February 15, 2023
Thank you for taking the time to leave us this review! Although our community was ultimately not the right fit for your loved one, we appreciate you sharing your experience.
TLA - Family/friend
Assisted Living
February 6, 2023
1.0
Verified Review
Bad Experience
This was not a facility, that was a good fit for my loved one. They had issues with bugs. For the amount that I paid, my loved one did get the type of care that I was expecting. There was not a lot of interaction with the staff The food was awful, and sometimes they ran out of food. They did not have any activities.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Value for Cost
1
Response from Truewood by Merrill, Riverchase
February 9, 2023
Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at suzannew@merrillgardens.com with your preferred contact information and we’ll reach out to you.
Anonymous - Family/friend
Assisted Living
December 12, 2022
4.0
Verified Review
Review for Truewood by Merrill, Riverchase
The care services staff is so friendly and kind to my loved one. It's a fair price. They need to make sure there is adequate staff on the weekends - nursing & maintenance.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Riverchase
December 16, 2022
Thank you for taking the time to leave us this review! We appreciate your feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
October 28, 2022
4.0
Verified Review
Affordable Quality Assisted Living Care
We picked this community because of the cost and location. The food and snacks available to the residents, needs to improve.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
5
Response from Truewood by Merrill, Riverchase
November 3, 2022
Thank you so much for taking the time to leave us this review! We appreciate your feedback and have passed it on to the community team. Please don't hesitate to reach out if you ever need anything.
Steve A - Family/friend
Assisted Living
September 21, 2022
4.0
Verified Review
Postive Experience
My loved one is not really pleased with the food, but they hired a new chef, so hopefully the food improves. It's a quiet community, and the staff seems to be dilligent about the residents. ALso, the staff is easy to talk to. I picked thei community because of the location, and affordable price.
Cleanliness
4.5
Friendliness
5
Care Services
3.5
Staff
4
Meals & Dining
3
Value for Cost
4
Response from Truewood by Merrill, Riverchase
September 21, 2022
Hi Steve, thank you for taking the time to leave us this review. We are confident that the new chef will make a difference and are happy to hear that the team has been easy to talk to.
Michael - Toured community
Independent Living
September 19, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a great tour experience and was one of our top choices
Response from Truewood by Merrill, Riverchase
September 20, 2022
Hi Michael, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
anonymous - Family/friend
Memory Care
September 13, 2022
2.0
Verified Review
Our families experience
Our loved one was a residents here for about a year and it was an awful experience. When your first sign up and get moved in everyone wants to be your friend however the quality of care was no where near acceptable and the activities were non existent - they would just sit the residents in front of the TV and that would be it. Our loved one would be in the same dirty clothes for a week and when we would bring up the concerns we had nothing was ever done about it. They need to make improvements with their communication, activities and quality of care
Response from Truewood by Merrill, Riverchase
September 13, 2022
Hi there, thank you for taking the time to leave us this feedback. We take these issues very seriously and would like to speak with you further. Please reach out to our Vice President of Operations at suzannew@merrillgardens.com with your preferred contact.
David - Family/friend
Assisted Living
September 13, 2022
5.0
Verified Review
Awesome Environment
The staff is always friendly, and smiling. They are able to answer any questions.,that I may have. The food is okay. It is by far the best place, that my loved one has been to, and they love it there. I am very pleased with staff, especially the nurses at the nursing station. They are always very friendly and helpful. The servers, are also very kind and nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
September 14, 2022
Hi David, thank you for leaving us this review. We're happy to hear that the team has made such a good impression on you.
Anonymous - Toured community
Assisted Living
August 31, 2022
4.5
Verified Review
Toured
It really was a very nice facility and wonderful welcoming staff on the tour experience.
Response from Truewood by Merrill, Riverchase
August 31, 2022
Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.
Kim - Family/friend
Memory Care
August 16, 2022
5.0
Verified Review
A place for dad, too!
Truewood By Merrill Riverchase has been great - the staff have been better than we ever expected and my dad is doing really well to the point where he may not even need this type of care anymore. He absolutely loves the food, he lives for dinner time and the staff say that he goes back for seconds and thirds because he likes it so much and he looks great. [name removed]has been amazing and she genuinely cares about my dad. He has really thrived here and feels like he belongs. We are so thankful for them and are overly pleased with our experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Riverchase
August 31, 2022
Hi Kim, thank you taking the time to leave us this review. It's great to hear that your dad is enjoying his experience at Truewood by Merrill, Riverchase.
P.G. - Family/friend
Assisted Living
August 11, 2022
5.0
Verified Review
Truewood: a popular choice from a valued and quality standpoint
It is a beautiful and cheerful facility. They don't have insane virus procedures, but they do protect the residents. The furnishings and common areas are very nice. With the staff, the financial person could do a better job at getting back to you in a timely manner, but she is very helpful. I feel that my mother is in a safe environment with plenty of activities.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Truewood by Merrill, Riverchase
August 12, 2022
Hi There, thank you for taking the time to leave us this review. We are happy to hear that your mom feels safe at Truewood by Merrill.
Donnie - Family/friend
Assisted Living
July 29, 2022
4.0
Verified Review
Nice Place
The staff and community is great. It is better than other places.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Truewood by Merrill, Riverchase
August 2, 2022
Hi Donnie, Thank you for taking the time to leave us this review. We appreciate it greatly.
LB - Family/friend
Independent Living
June 21, 2022
5.0
Verified Review
Resort-Like Feel
It's got a resort-like feel. My mom looks over the activities and menu like she's on a cruise, although the food isn't like a cruise.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Riverchase
June 22, 2022
Hi LB, thank you for taking the time to leave us this review. We appreciate it greatly.
Anonymous - Family/friend
Assisted Living
May 4, 2022
4.0
Verified Review
A nice place for your loved one
Truewood by Merrill is a nice place to put your loved one, it’s a really nice place to start. The cleanliness of the community and the friendliness really stand out to me, most of the people are nice. My sister's room is nice, but I wish it were a little bit larger. I believe the turnover and staffing retention has been affecting the quality of the food. The only complaint I have is that they only have one maintenance guy for the entire building. They want the residents to be able to wash their own clothes, but there are limited washers and dryers that are actually working. I’ve spoken to a few of the residents, and from what they’ve said, those appliances haven’t been working for a while. How do they expect an entire floor of people to wash their clothes with non working appliances? I’ve been having to take my sister's clothes home and wash them for her. The cleanliness of the appliances is poor as well. There’s supposed to be someone there who maintains the cleanliness of the community. It doesn’t seem like they’re holding that person accountable, because the washers and dryers are filthy. There’s built up dirt and lint, which usually occurs after it's been used for so long with no cleaning. Truewood offers transportation to appointments and stores, but my sister hasn’t used that service yet. There’s been talk of them charging an additional fee, but I’m unsure of if or when that will take place. They have outings for the residents and a variety of activities. My sister really enjoys bingo and other games in the activity room. Overall, I would recommend Truewood to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Riverchase
May 5, 2022
Hi there, Thank you for taking the time to leave us this detailed review. We are glad to hear that you would recommend Truewood to others, and we will pass along your concerns as well.
Lisa - Family/friend
Assisted Living
March 7, 2022
4.5
Verified Review
Highly Recommend
I highly recommend it. For me, its the location. We are close to my loved one. I like the appearance of it. This place feels like an apartment building. It has a good feel about it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Value for Cost
5
Response from Truewood by Merrill, Riverchase
May 5, 2022
Hello! Thank you for taking the time to leave us this review. We appreciate it greatly.
Viewing 1-20 out of 44 reviews

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around Truewood by Merrill, Riverchase

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Truewood by Merrill, Riverchase

Truewood by Merrill, Riverchase offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Truewood by Merrill, Riverchase 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (205) 982-7000 to reach a resident at Truewood by Merrill, Riverchase.

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4 star
31%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Nestled in an attractively landscaped and wooded pocket of Birmingham, AL, Somerby St. Vincent's One Nineteen provides all that seniors desire from Independent living, Assisted living and specialized Somerside Memory Care options. Somerby offers a comfortable, convenient and rewarding senior...
Photo of Morningside of Vestavia HillsCommunity badge

Morningside of Vestavia Hills

2435 Columbiana Rd, Vestavia Hills, AL 35216
Starting at $X,XXX+ monthly
9.6
Review score
30 reviews
9.6
Review score
30 reviews
5 star
54%
4 star
33%
3 star
10%
2 star
0%
1 star
3%
Studio, 1bd, 2bd
From the moment you walk through the door, you will experience the difference that is Chateau Vestavia. Family owned and locally operated, we are a part of the beautiful Vestavia Hills community. Our caring professional staff is committed to making this the most worry-free time of your life. We...
Oaks on Parkwood community entrance

Oaks on Parkwood

2651 Laurel Oaks Dr, Bessemer, AL 35022
Starting at $X,XXX+ monthly
9.2
Review score
10 reviews
9.2
Review score
10 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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