Truewood by Merrill, Riverchase

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Overall our family has had a good experience, the people who work there are very friendly, and very accommodating. Our loved one physically is blind so he does need a little more care and they are very attentive to him, they make sure he received his medication on time. His room is kept very clean and the community itself is very clean. Our only minor complaint would be about the food, overall it is pretty good but they do not offer a big variety to choose from so the meals do get old.

I chose River Highlands because I was looking for a certain price range and I picked up a brochure and in the mean time someone from here called me and gave me a price and it fit in my budget. For me the room size is great, I personally did not need a lot of room. I have a fairly large living room, a good size bathroom and I have a kitchen. It is a privately owned company so you feel closer to what they are doing. Everyone here is very friendly and accommodating. I would recommend them to others who are looking.

I would recommend this community to others for their loved ones. This was one of the better ones I toured. The community has proved that they care about residents. My loved one's room is nice, and they enjoy their room. It has everything that my loved one need.

We loved it and [name removed] mom is going to move in there thank you so much for your help [name removed] Wes so helpful

I recently had my 98 year old mother there for respite care after having her at a more expensive rehab facility in Hoover. I was extremely pleased with their attention to her and how nice everything was. They really went above and beyond for her while even knowing she was only there for a short period of time. I highly recommend this facility and [name removed].

I recently had my 98 year old mother there for respite care after having her at a more expensive rehab facility in Hoover. I was extremely pleased with their attention to her and how nice everything was. They really went above and beyond for her while even knowing she was only there for a short period of time. I highly recommend this facility and [Name removed].

Very nice, but see comments about my living or traveling.

Impressive facility that provided so many benefits to the residents. The staff was friendly and eager to meet our needs. Their pricing was competitive and their special was attractive, but after the 2-year period, the regular price would be too high for our budget.

Beautiful facility with staff that appears very kind and patient. This is my facility of choice if my mother-in-law can rehab enough to get to them. Wonderful place!!

It had been a slow adjustment process for my mother with her move to this community. However I do feel we are starting to make some progress. I'am satisfied with her move to this community, it is a nice place. The staff have been attentive, and responsive to any concern I have had. The meals are good for the most part. There are plenty of activities available for the residents. Everything is working out well, and I would recommend this community.