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Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

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Truewood by Merrill, Riverchase community exterior
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6 Floor plans
6 Floor plans available
Truewood by Merrill,  Riverchase in google map
street view of Truewood by Merrill,  Riverchase
P.G. - Loved one of resident/client
5.0
Truewood: a popular choice from a valued and quality standpoint

It is a beautiful and cheerful facility. They don't have insane virus procedures, but they do protect the residents. The furnishings and common areas are very nice. With the staff, the financial person could do a better job at getting back to you in a timely manner, but she is very helpful. I feel that my mother is in a safe environment with plenty of activities.... Read more

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About the facility Truewood by Merrill, Riverchase

This family-centered, traditional community provides familiarity and elegance. For those looking for a practical, engaging retirement, look no further — Riverchase can offer it all. Truewood by Merrill, Riverchase aims to provide a secure and affordable home without compromising fun. The lively environment enables residents to maintain their old hobbies, discover new interests, and build new friendships. Nearby, residents can visit local shops, restaurants, and churches.

Truewood by Merrill, Riverchase is a proud member of Merrill Gardens — a fifth-generation family company that understands the importance of providing a family-like atmosphere for retirement. With roots dating back to the 1890s, you can trust them to care for your loved one. Riverchase currently offers independent living, assisted living, and memory care options to meet unique needs and lifestyles. Come discover the wonders of a carefree retirement in Hoover!

Community Amenities and Services

The goal is to provide a home-like environment, with resort-like amenities and exceptional care. Housekeeping and maintenance are taken care of, so residents can live freely. The community provides 24-hour concierge services, on-site registered nurses, and licensed practical nurses who are readily available to help ensure proper care. Regular physician visits are also provided to help monitor each resident’s...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Truewood by Merrill, Riverchase is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Truewood by Merrill, Riverchase

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill, Riverchase

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Cable or Satellite TV
Air Conditioned

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Fitness Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Activities

Devotional Activities On-Site
Protestant Services
Catholic Services
Educational Speakers / Life Long Learning

Reviews for Truewood by Merrill, Riverchase

4.3

(29 reviews)

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Cleanliness

4.6

Care services

4.3

Staff

4.3

Meals & dining

4.1

Activities

4.4

Value for cost

4.4

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1-20 of 29 reviews
5.0
August 11, 2022
P.G. - Loved one of resident/client
Verified Review
Truewood: a popular choice from a valued and quality standpoint

It is a beautiful and cheerful facility. They don't have insane virus procedures, but they do protect the residents. The furnishings and common areas are very nice. With the staff, the financial person could do a better job at getting back to you in a timely manner, but she is very helpful. I feel that my mother is in a safe environment with plenty of activities.

Response from Truewood by Merrill, Riverchase

August 12, 2022

Hi There, thank you for taking the time to leave us this review. We are happy to hear that your mom feels safe at Truewood by Merrill.


4.0
July 29, 2022
Donnie - Loved one of resident/client
Verified Review
Nice Place

The staff and community is great. It is better than other places.

Response from Truewood by Merrill, Riverchase

August 2, 2022

Hi Donnie, Thank you for taking the time to leave us this review. We appreciate it greatly.


5.0
June 21, 2022
LB - Loved one of resident/client
Verified Review
Resort-Like Feel

It's got a resort-like feel. My mom looks over the activities and menu like she's on a cruise, although the food isn't like a cruise.

Response from Truewood by Merrill, Riverchase

June 22, 2022

Hi LB, thank you for taking the time to leave us this review. We appreciate it greatly.


4.0
May 4, 2022
Anonymous - Loved one of resident/client
Verified Review
A nice place for your loved one

Truewood by Merrill is a nice place to put your loved one, it’s a really nice place to start. The cleanliness of the community and the friendliness really stand out to me, most of the people are nice. My sister's room is nice, but I wish it were a little bit larger. I believe the turnover and staffing retention has been affecting the quality of the food. The only complaint I have is that they only have one maintenance guy for the entire building. They want the residents to be able to wash their own clothes, but there are limited washers and dryers that are actually working. I’ve spoken to a few of the residents, and from what they’ve said, those appliances haven’t been working for a while. How do they expect an entire floor of people to wash their clothes with non working appliances? I’ve been having to take my sister's clothes home and wash them for her. The cleanliness of the appliances is poor as well. There’s supposed to be someone there who maintains the cleanliness of the community. It doesn’t seem like they’re holding that person accountable, because the washers and dryers are filthy. There’s built up dirt and lint, which usually occurs after it's been used for so long with no cleaning. Truewood offers transportation to appointments and stores, but my sister hasn’t used that service yet. There’s been talk of them charging an additional fee, but I’m unsure of if or when that will take place. They have outings for the residents and a variety of activities. My sister really enjoys bingo and other games in the activity room. Overall, I would recommend Truewood to others.

Response from Truewood by Merrill, Riverchase

May 5, 2022

Hi there, Thank you for taking the time to leave us this detailed review. We are glad to hear that you would recommend Truewood to others, and we will pass along your concerns as well.


4.5
March 7, 2022
Lisa - Loved one of resident/client
Verified Review
Highly Recommend

I highly recommend it. For me, its the location. We are close to my loved one. I like the appearance of it. This place feels like an apartment building. It has a good feel about it.

Response from Truewood by Merrill, Riverchase

May 5, 2022

Hello! Thank you for taking the time to leave us this review. We appreciate it greatly.


4.0
November 23, 2021
anonymous - Loved one of resident/client
Verified Review
Renter Beware Promises are not kept

Since covid maintenance is not working at all. I would just advise to be aware. There are a lot of promises made but there is not as much follow through. This is mainly with maintenance and the urgency to respond to the request. My mom is with nice people but all they talk about is all of the issues but she is happy and that's what matters.

Response from Truewood by Merrill, Riverchase

November 29, 2021

Hello, thank you for taking the time to leave this review. We take these issues very seriously and would like to speak to you about your experience. Please email us at suzannew@merrillgardens.com with your preferred contact information and we’ll reach out to you.


5.0
November 23, 2021
Diane T - Loved one of resident/client
Verified Review
A great place to live

They do have different activities for the residents to do and a bus that takes them around places to do things. This community is well worth it. The staff are also very helpful with anything that is needed.

Response from Truewood by Merrill, Riverchase

November 23, 2021

Hello, thank you for taking the time to leave this review!


4.5
October 22, 2021
Pat - Loved one of resident/client
Verified Review
Highly recommended

The only complaint we have had is the air conditioning units in the rooms are very loud. Overall mom is happy, she really likes the other residents and she has made lots of friends. For the most part the food is good, if she does not like what they are serving that day they are able to make her something else. The staff members are all very friendly and the nurse practitioners have all been great. The building is older, but it is well maintained. You cannot beat the price here, we looked at some others and this was definitely the best value for the money. I would definitely recommend them to others who are looking and already have.


1.0
October 21, 2021
Charlene - Resident/client
Verified Review
Very, very disappointed

I was moving in and at the last minute they told me I was going to have to pay an additional amount of money. My things are still there so I am going to have to go get it all. I was very disappointed with my experience with them and wish they would have been more upfront with the cost of things.

Response from Truewood by Merrill, Riverchase

October 21, 2021

Hello, thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at suzannew@merrillgardens.com with your preferred contact information and we’ll reach out to you.


5.0
October 11, 2021
Jodilyn J - Loved one of resident/client
Verified Review
Father in law is thriving

We chose Truewood by Merrill because the value for the money and the overall feel when I went to meet with the staff and went on the tour. Everything they offered was what we were looking for. The size of the rooms were also much larger than some others that we looked into. The staff here have been so friendly and helpful. Overall we have been very pleased, he is absolutely thriving here.

Response from Truewood by Merrill, Riverchase

October 13, 2021

Hello, thank you so much for taking the time to leave this review! Please don't hesitate to reach out if you ever need anything.


3.5
September 9, 2021
anonymous - Loved one of resident/client
Verified Review
My review of Truewood

She is being given her medicine and being taken care of very well. It is kind of hard to get them to respond to inquiries however. This is a nice facility and they take care of the people there but communication is an issue.


5.0
August 10, 2021
Jeannette - Toured community
Verified Review
my tour of Truewood by Merrill, Riverchase

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family. I would recommend touring this community


4.5
May 19, 2021
anonymous - Loved one of resident/client
Verified Review
My review of Truewood by Merrill, Riverchase

Overall our family has had a good experience, the people who work there are very friendly, and very accommodating. Our loved one physically is blind so he does need a little more care and they are very attentive to him, they make sure he received his medication on time. His room is kept very clean and the community itself is very clean. Our only minor complaint would be about the food, overall it is pretty good but they do not offer a big variety to choose from so the meals do get old.


5.0
May 11, 2021
Shirley T - Resident/client
Verified Review
I would recommend

I chose River Highlands because I was looking for a certain price range and I picked up a brochure and in the mean time someone from here called me and gave me a price and it fit in my budget. For me the room size is great, I personally did not need a lot of room. I have a fairly large living room, a good size bathroom and I have a kitchen. It is a privately owned company so you feel closer to what they are doing. Everyone here is very friendly and accommodating. I would recommend them to others who are looking.


4.0
December 2, 2020
S. L. - Loved one of resident/client
Verified Review
Great Place

I would recommend this community to others for their loved ones. This was one of the better ones I toured. The community has proved that they care about residents. My loved one's room is nice, and they enjoy their room. It has everything that my loved one need.


5.0
November 18, 2019
anonymous - Toured community

We loved it and [name removed] mom is going to move in there thank you so much for your help [name removed] Wes so helpful


5.0
November 22, 2018
Debbie - Loved one of resident/client
Awesome

I recently had my 98 year old mother there for respite care after having her at a more expensive rehab facility in Hoover. I was extremely pleased with their attention to her and how nice everything was. They really went above and beyond for her while even knowing she was only there for a short period of time. I highly recommend this facility and [name removed].


5.0
November 22, 2018
Debbie - Loved one of resident/client
Awesome Place

I recently had my 98 year old mother there for respite care after having her at a more expensive rehab facility in Hoover. I was extremely pleased with their attention to her and how nice everything was. They really went above and beyond for her while even knowing she was only there for a short period of time. I highly recommend this facility and [Name removed].


3.0
November 19, 2017
anonymous - Toured community

Very nice, but see comments about my living or traveling.


4.0
September 27, 2017
anonymous - Toured community

Impressive facility that provided so many benefits to the residents. The staff was friendly and eager to meet our needs. Their pricing was competitive and their special was attractive, but after the 2-year period, the regular price would be too high for our budget.

Neighborhood around Truewood by Merrill, Riverchase

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Truewood by Merrill, Riverchase

Truewood by Merrill, Riverchase offers Studio, 1 Bedroom and Semi-Private. Learn more.

Truewood by Merrill, Riverchase has received an average review rating of 4.3 based on 29 reviews. See all reviews.

Call (205) 982-7000 to reach a resident at Truewood by Merrill, Riverchase.

To reach a resident at Truewood by Merrill, Riverchase call: (205) 982-7000



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.