The Pines Of Newmarket

The Pines of Newmarket is a very nice facility

The Pines of Newmarket is a very nice community and the staff are super friendly. Every time we come to visit our loved one is never sitting alone, there are so many different activities going on. This community is one of the least expensive in the are also.

My loved one is safe, and the environment at The Pines is safe. They are keeping an eye out for her and they do tend to her. But the quality of the care is lacking and not amazing. She doesn't need as much care, but other than them making sure that she eats every day, I'm not sure what they're doing for her, especially regarding memory care. Every time I drop in, she's in her room doing nothing. The food is terrible. I don't ever see activities going on, although I know they have a few here and there. They are not doing a good job of keeping her room clean, and her laundry is not getting done at all. I've talked to the daily staff about some of my concerns, but I don't think that's getting conveyed where it needs to in order to effect change. At this point I probably need to talk to management. I do appreciate that my loved one is safe and fed, and the staff are mostly friendly. But I would like to see so much more.

During the time our loved one was there they were absolutely wonderful. The staff members were excellent and the nursing staff especially. They were really good about calling us with any updates regarding our loved ones health.

The community and staff don't always call us back when we have questions or concerns over my loved one. I also know they are short staffed due to the pandemic.

Larger studio, current open one is on a corner w/2 windows so it would be an extra $100/month, $5600. Level of care 1-$450, 2-$900, 3-$1300, 4-$1800, 5-$2250. Has 2 closets, pretty spacious. Residents can leave doors open or closed. Not a lock down, alarm goes off on exit doors not key card access. Has been open for 20 years, added onto so some differences in rooms. Smelt a little stale (like urine) in the first section. Assisted living and Memory Care are combined together. Have a private dining room for patients who need lots of assistance for privacy. (She said she never charges the $2,250 so the max would be $7,400 plus purchase incontanace products.)

The time came when my mother could no longer live by herself in her home of 56 years after my father passed and we needed to find a place that was small and intimate enough for her to be comfortable and yet met all her needs. The Pines of Newmarket fit that bill perfectly. She was nervous at the beginning being in such a new situation and they were so very helpful making her feel comfortable and right at home. She just loves it there now and tells everyone that is touring the home that it is the best place to live. They take excellent care of her and it's so nice to go and visit and see how happy she is. They also have a Facebook page and post pictures of the residents and I always see mom right up front enjoying the activities. I am definitely glad that we found the Pines of Newmarket

[name removed] greeted me very well and answered all my questions and queries. The Pines is beautiful and well kept and residents were all around enjoying different activities.

I toured The Pines for my mother, and While I thought the community was very nice, I felt my mother would enjoy being able to go outside and walk. There wasn't a place where she was able to do this by herself here, so we opted for another community.

This is a lovely community, and my father is doing very well with his move here. I'am pleased with all they have done for my family. All is well for us at this community.

We weren't there long because we felt that it was unfit and didn't like the atmosphere. it was along the lines of a nursing home. My uncle did not need that. I was able to meet with them and I was treated very friendly.

My mother is still taking some time to adjust to this community. Overall I'am comfortable with the care they are providing her with. The staff is good they are trying their best. Hopefully with some time she gets involved in the community, and all they have offer. It is a nice place.

Me and my loved one was able to go on a tour and we enjoyed everything. The residents were out being active and we got to see the staff interacting with them. The staff was really friendly and helpful. We just did not like the location. It would have been to hard for our family to find.

My father wanted nothing to do with an assisted living community, until he got here. He has been perfectly happy from the moment he got there and so have I.

It's only been 2 weeks but I am really pleased with the staff and they know who you are when you walk in and are available if you need them. The staff is very personable and cater to your needs. I like the idea of paying for the care based on that persons needs, that way you aren't over or under paying. Thank you

Looking for a place for Mom or Dad? Consider the Pines of Newmarket, I doubt you'll be disappointed. My mom who is 97 is going on her third month and she is being taken care of by some very fine caregivers. Mom is one who speaks her mind, to me anyhow and my probing always brings a positive response from her. Of course she would rather be in her own home but this is her home for now and she is adjusting a day at a time. This caregiving staff works with you, anxious to please and do what is right. [contact information removed]

The folks at the Pines went out of their way to make sure mom had no issues settling in. She is doing well in a smaller facility where everyone knows her. The staff is very caring with her. For us, we felt like they understood and got what she needed.

My father-in-law moved in about 6 weeks ago. I can not say enough positive things about the Pines. The staff is always kind and helpful. They pay attention to the residents and are very respectful. They have events to which residents families are invited. I am told the food is restaurant quality. That from a man who is pretty picky. We are very happy with our choice.

We toured this community while looking into care options for a loved one. The Pines of Newmarket is a very nice looking community! The facility is well kept and clean, the staff are friendly, and it seems like they have a lot to offer the people who live here.

We toured this community while looking into care options for a loved one. The Pines of Newmarket seemed like a nice place overall, the staff were friendly and the facility was well kept. However, they did not offer the level of care that we were searching for for our loved one, so it was not an option for us.