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VERIFIED PARTNER

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

9.0
Review score
35 reviews
Add review
9.0
Review score
35 reviews
5 star
56%
4 star
29%
3 star
9%
2 star
3%
1 star
3%
See all reviews
8.8
Review score
2334 reviews
65 facilities
For pricing & availability:
(866) 374-4058
The Pines Of Newmarket
The Pines Of Newmarket
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James
-
Family/friend
5.0
Happy She's Here
My mother has been a resident of The Pines of Newmarket for over a year now and I couldn't be happier. The staff is outstanding and the management does an excellent job in handling the business. I'd like to single out [name removed] for her outstanding professionalism and laser-focused cus

About the facility
The Pines Of Newmarket

As you approach The Pines of Newmarket, you’ll see vibrant trees surrounding the community, offering a refreshing ambiance to residents and visitors upon arrival. The secluded setting gives residents a chance to enjoy some peace and quiet without deviating far from the city’s restaurants, parks, and shops. Nearby, residents can dine at delicious eateries, enjoy some fresh air at the riverside park, or grab groceries at the local market.

The charming community features traditional touches to help provide residents familiarity and comfort. With astonishing amenities and services, The Pines of Newmarket aims to help residents lead an engaging lifestyle filled with delights. Making sure residents retain as much independence as they’d like is crucial, so the community offers an individualized assisted living option to accommodate unique needs properly. Join a liberating and supportive community in Newmarket, today!

Community Services and Amenities

The friendly 24-hour staff works tirelessly to accommodate your individual needs. You can benefit from services including assistance with activities of daily living, medication assistance, scheduled transportation, housekeeping, home maintenance, chef-prepared meals, and more. The staff also includes on-site registered nurses and licensed practical nurses along with on-call physical, occupational, and speech therapists. Making sure you get the attentive care you...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Pines Of Newmarket

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Pines Of Newmarket

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Compare

The Pines Of Newmarket
The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Carriage Hill Assisted Living
Carriage Hill Assisted Living

306 Knox Marsh Rd, Madbury, NH 03823

Spring Village at Dover patio
Spring Village at Dover

35 Pointe Place, Dover, NH 03820

Langdon Place of Dover
Langdon Place of Dover

60 Middle Road, Dover, NH 03820

9.0
Review score
35 reviews
9.0
Review score
35 reviews
5 star
56%
4 star
29%
3 star
9%
2 star
3%
1 star
3%
10
Review score
42 reviews
10
Review score
42 reviews
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
59 reviews
9.5
Review score
59 reviews
5 star
84%
4 star
3%
3 star
2%
2 star
3%
1 star
8%
9.5
Review score
38 reviews
9.5
Review score
38 reviews
5 star
49%
4 star
32%
3 star
3%
2 star
5%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Pines Of Newmarket

9Review score35 reviews
9.0
Review score
35 reviews
5 star
56%
4 star
29%
3 star
9%
2 star
3%
1 star
3%
Merrill Gardens
8.8
Review score2334 reviews65 communities
Write a review
A Place for Mom has scored The Pines Of Newmarket with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Pines Of Newmarket has 35 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.3
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Pines Of Newmarket with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, The Pines Of Newmarket has 35 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Merrill Gardens
8.8
Review score2334 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Debra H
Memory Care
March 9, 2024
5.0
Flawless
The place for Mom helped me execute the tour visit at the facility of The Pines of New Market by setting up everything that was needed to visit and tour . [name removed] prepped us with information on what to see and ask about the facility.It gives the family more confidence when your informed of your surroundings.Price factors ,cleanliness and care was always number one factors to consider.[name removed] had those answers and as we toured we confirmed that [name removed] picked out a great facility for our love one to live at the Pines of New market.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
James - Family/friend
Memory Care
March 7, 2024
5.0
Happy She's Here
My mother has been a resident of The Pines of Newmarket for over a year now and I couldn't be happier. The staff is outstanding and the management does an excellent job in handling the business. I'd like to single out [name removed] for her outstanding professionalism and laser-focused customer service. I am so glad my family decided on The Pines of Newmarket. I sleep so much better at night, knowing Mom is being so well taken care of.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David F - Family/friend
Memory Care
March 7, 2024
5.0
Mom Loves It
We are very pleased with the excellent level of care my mother-in-law, [name removed], is receiving at The Pines. The staff at The Pines is outstanding. They are very attentive to [name removed] needs. [name removed] is in a reclining wheelchair and I appreciate the caregivers getting down to [name removed] eye level to speak directly to her. In addition staff engages [name removed] to get involved in activities such as exercise and mobility. [name removed] enjoys the attention she receives at The Pines.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Barb - Family/friend
Memory Care
March 7, 2024
5.0
Caring Community
My mom is a resident at The Pines of Newmarket, NH. The staff is outstanding. I appreciate the individualized attention my mom receives from the loving and caring employees. They have my mom's best interest at heart and go the extra mile to see she receives the best care possible. The staff is always attentive and in communication with me brothers regarding my mom's care. Thank you!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Stephen D - Family/friend
Memory Care
March 6, 2024
5.0
Fantastic Facility
I am delighted to let everyone know how happy and pleased I am with the loving, professional care my mother is receiving at The Pines of Newmarket. The caregivers consistently provide exemplary service and always with kindness, compassion and respect. I am thrilled we selected The Pines at Newmarket and am relieved to know my mother is in such loving hands.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 26, 2023
3.0
our families experience
We have had issues with staff (agency) coming and going so frustrating that the communication between staff is not great. Staff doesn't seem to get the fact that we, as a family, choose to do my Mom's laundry and things continue to go missing. As of last night my mother has had 3 falls- all from a wheelchair despite asking them to not leave her unattended in the wheelchair in her room! (the second time it was 10 hrs after the fall before I got notified of the incident!) Right now they are dealing with a covid outbreak but no communication of this to families despite going into the holiday weekend!!! So communication to families is a BIG issue! (lack there of!) The food is mediocre at best- they feed the bigger meal at noon, and lots of sandwiches at dinner in the evening- how about adding in some soup or something warm this time of year! Presentation of said food is poor-things are pretty bland looking- how about some fresh fruit and not always gross looking canned fruit cocktail!! With only 50 residents, I had hoped the food would look a little more appetizing since the description on the menu looked sounded pretty good! One of the main reasons we chose The Pines, was location to family and cost. The base cost is reasonable, and we pay [fee removed] on top of that for her "level of care/specific needs" So just under [fee removed]. I would have thought the extra care she needs would include better monitoring but l am beginning to have some doubts due to the 3 falls in 2 months!! Overall- things are average for the most part. Have I thought about looking for a different facility that is more nursing home, vs assisted living. I was told there is generally more licensed staff (RN, LPN) in a nursing home vs assisted living so maybe Mom needs that type of facility?
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Michelle - Family/friend
Memory Care
November 17, 2023
5.0
Verified Review
Great Place for Mom
My mom is currently a resident at The Pines of Newmarket. I really like it there. The staff is great. They are very friendly and my mom is well cared for. The other residents are friendly, as well. We had a great tour and the move in was a very easy process. The activities are well planned. I hear from them often, so no issues on communication with the family and you can visit anytime at all. I would recommend The Pines of Newmarket to others!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 2, 2023
4.0
Verified Review
our families experience
The staff is always attentive to our needs and great listeners. We find they strive to be kind hearted and continue to provide care that makes us as family members feel at ease. We love how they are an all in one facility. Mom can be with Dad (who has dementia). He is now in hospice care and they don't have to move out of their spot. [name removed] the head of the facility is present all the time and goes to visit when appropriate with a gentle loving way. [name removed] and [name removed] in the nursing staff are on top of all the latest happenings in their care and call us when appropriate. Super pleased!
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
September 27, 2023
2.0
Verified Review
tour review
Our family had an in person tour with The Pines Of Newmarket and we did not care for it, even though it was the least expensive. It was too far from where I liked and the roads were winding and hilly. It would have been difficult to make the hours drive especially in the winter. There were too many things that he told me they would be updating/remodeling next year or later this year, or soon. It was kind of rustic and I kind of felt like I was at summer sleep away camp!
Diane - Toured community
Assisted Living
January 17, 2023
3.0
Verified Review
My Tour Experience at The Pines at Newmarket
My loved one was going to go to the community; however, they canceled my loved one being admitted because of the residents had to move buildings due to one of the sister buildings being closed.
Anonymous - Family/friend
Assisted Living
January 11, 2023
4.0
Verified Review
Friendly and compassionate staff
The friendliness and compassion of some of the staff is what stood out to me at this facility. They did try to work with me when my father had difficulties adjusting, however, he had to move because it wasn't a good fit. There were activities, and the activity director did get a special activity for my dad because he was wanting to "fix" things. However, I never saw them using that activity with him. [Name removed] in the front office was a gem. When my father lost his glasses, she continued to be on the lookout for them even after he had moved. They were very accommodating when we had multiple family members visit and let us use the private dining room. Generally the cleanliness was good, although a couple of times there was an odor in certain areas. I feel like I would recommend the Pines with a caveat. They advertise as memory care/assisted living but they were not equipped to handle my father's Dementia. I was frequently called to come there to calm him down. I don't believe that they were staffed enough, nor did the staff have the training to be able to redirect him and not let situations escalate.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Cheryl Miller - Industry reviewer
Assisted Living
August 18, 2022
1.0
Tour / job
I have been to the Pines in Newmarket several times. Mostly, I smelled urine throughout the halls and filthy hall bathrooms. It made me gag and I had to hold my breath. Another time, I sat in on a get-together with the elders and sat next to someone with memory issues. She was a true delight and reached out to hold my hand. I looked down at her hands and noticed black dirt under her nails. I asked her what had happened to her fingernails. She said, "my bum itches, and I have to scratch ." I went to the office and reported it to the woman there. She did come and took her away. Another time I was invited to have lunch with the elders. We were told it would be free. We were served spaghetti and sauce. My plate had at least an inch of water under the spaghetti and it was served cool. For dessert, we had ice cream. The ice cream was served with freezer burn over the top. The "chef" came running out and said we had to pay $20. I said we were told it was free. He said, nope. Never again.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Response from The Pines Of Newmarket
August 23, 2022
Thank you for bringing these matters to our attention. We would like to get more details about this; please reach out to our Vice President of Operations at your earliest convenience at angiec@merrillgardens.com.
Bud P - Family/friend
Memory Care
April 29, 2022
5.0
Verified Review
The Pines of Newmarket is a very nice facility
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sharon - Family/friend
Memory Care
February 21, 2022
5.0
Verified Review
great place would recommend
The Pines of Newmarket is a very nice community and the staff are super friendly. Every time we come to visit our loved one is never sitting alone, there are so many different activities going on. This community is one of the least expensive in the are also.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
October 28, 2021
3.0
Verified Review
My loved one is safe, but I have disappointments.
My loved one is safe, and the environment at The Pines is safe. They are keeping an eye out for her and they do tend to her. But the quality of the care is lacking and not amazing. She doesn't need as much care, but other than them making sure that she eats every day, I'm not sure what they're doing for her, especially regarding memory care. Every time I drop in, she's in her room doing nothing. The food is terrible. I don't ever see activities going on, although I know they have a few here and there. They are not doing a good job of keeping her room clean, and her laundry is not getting done at all. I've talked to the daily staff about some of my concerns, but I don't think that's getting conveyed where it needs to in order to effect change. At this point I probably need to talk to management. I do appreciate that my loved one is safe and fed, and the staff are mostly friendly. But I would like to see so much more.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
3
anonymous - Family/friend
Assisted Living
February 4, 2021
5.0
Verified Review
A good place for a loved one
During the time our loved one was there they were absolutely wonderful. The staff members were excellent and the nursing staff especially. They were really good about calling us with any updates regarding our loved ones health.
Friendliness
5
Care Services
5
Staff
5
Anonymous - Family/friend
Assisted Living
January 25, 2021
5.0
Verified Review
The community and staff don't always call us back when we have questions or concerns over my loved one. I also know they are short staffed due to the pandemic.
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
5
anonymous - Toured community
Memory Care
November 3, 2019
4.0
Larger studio, current open one is on a corner w/2 windows so it would be an extra $100/month, $5600. Level of care 1-$450, 2-$900, 3-$1300, 4-$1800, 5-$2250. Has 2 closets, pretty spacious. Residents can leave doors open or closed. Not a lock down, alarm goes off on exit doors not key card access. Has been open for 20 years, added onto so some differences in rooms. Smelt a little stale (like urine) in the first section. Assisted living and Memory Care are combined together. Have a private dining room for patients who need lots of assistance for privacy. (She said she never charges the $2,250 so the max would be $7,400 plus purchase incontanace products.)
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Happy family - Family/friend
Memory Care
November 11, 2018
5.0
Happy we found the Pines of Newmarket
The time came when my mother could no longer live by herself in her home of 56 years after my father passed and we needed to find a place that was small and intimate enough for her to be comfortable and yet met all her needs. The Pines of Newmarket fit that bill perfectly. She was nervous at the beginning being in such a new situation and they were so very helpful making her feel comfortable and right at home. She just loves it there now and tells everyone that is touring the home that it is the best place to live. They take excellent care of her and it's so nice to go and visit and see how happy she is. They also have a Facebook page and post pictures of the residents and I always see mom right up front enjoying the activities. I am definitely glad that we found the Pines of Newmarket
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
June 5, 2018
5.0
[name removed] greeted me very well and answered all my questions and queries. The Pines is beautiful and well kept and residents were all around enjoying different activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 35 reviews

Amenities
at The Pines Of Newmarket

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Vegan
  • Pureed Meals
  • Room Service
  • Special Dining Programs
  • Gluten-free
  • Guest Meals
  • Kosher
  • Professional Chef
  • Anytime Dining
  • Restaurant Style Dining
  • Organic
  • Vegetarian
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Birthday Parties
  • Art Classes
  • Holiday Parties
  • Catholic Services
  • Devotional Activities On-Site
  • Montessori Programs
  • Activities On-site
  • Cooking Classes
  • Day Trips and Outings
  • Happy Hour
  • BBQs or Picnics
  • Live Well Programs
  • Stretching Classes
  • Visiting Chaplain or Priest
  • Light Therapy Programs
  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim

Neighborhoods
around The Pines Of Newmarket

See what the neighborhood has to offer and what’s nearby:
The Pines Of Newmarket in google map

Frequently Asked Questions
about The Pines Of Newmarket

The Pines Of Newmarket offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Pines Of Newmarket 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (603) 659-6000 to reach a resident at The Pines Of Newmarket.

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5 star
60%
4 star
24%
3 star
16%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Langdale Place of Exeter is a Genesis senior living community nestled in the historic riverside town of Exeter, NH, the perfect backdrop to our cozy community. Located on the New Hampshire and Massachusetts border, our scenic New England town was home to some of the earliest colonists and honors...
The Residence at Silver Square community exterior

The Residence at Silver Square

100 Sterling Way, Dover, NH 03820
Starting at $X,XXX+ monthly
9.5
Review score
22 reviews
9.5
Review score
22 reviews
5 star
76%
4 star
14%
3 star
5%
2 star
0%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
Imagine finally having the time to do the things that make you happy: Catching up on the best-seller list, getting out to the theater with friends, learning a new language, or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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