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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

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Truewood by Merrill, New Bern outdoor common area
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8 Floor plans
8 Floor plans available
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street view of Truewood by Merrill,  New Bern
Ron - Loved one of resident/client
4.0
a good community

Our loved one is happy with Truewood by Merrill, it is affordable to her. We do think for everything they offer the value is excellent. Our loved one does enjoy the activities going on - the level of activities is good for her. She enjoys paying card games and socializing with the other residents during meal times. Sometimes our loved one says the meal portions are just to big. Based on the experience we have had so far with this community we would recommend them to other families.... Read more

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About the facility Truewood by Merrill, New Bern

Truewood by Merrill, New Bern offers residents a cordial community and environment. As you approach the community, you’ll catch a glimpse of lovely fountains, boxwood bushes, and vibrant trees. With magnificent amenities and services, you get the chance to enjoy a peaceful yet energizing retirement. The community offers options for independent living, assisted living, and memory care to help accommodate various lifestyles.

Minutes from the community, you have an array of activities to enjoy. Shop big-box grocery and retail stores, choose to dine from a variety of cuisines, hit the putting greens at the local golf clubs, or stroll the area’s many parks. Medical offices and the local health campus are also conveniently close, enabling easy access to medical care for residents. Enjoy the perks of retirement in New Bern, today!

Community Services and Amenities

Independent living at a Truewood by Merrill community means you get to lead the lifestyle you desire without the hassle of daily chores. Team members happily take care of tasks such as housekeeping, home maintenance, and cooking, so that you can dedicate your time to treasured pastimes and friendships.

If you require additional support, the assisted living option offers customized care to offer you the right level...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Truewood by Merrill, New Bern is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Truewood by Merrill, New Bern

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill, New Bern

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units
Private patio, deck, or balcony

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for Truewood by Merrill, New Bern

3.8

(47 reviews)

Write a Review

Cleanliness

4.1

Care services

3.8

Staff

4.4

Meals & dining

4.1

Activities

3.9

Value for cost

4.0

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1-20 of 47 reviews
4.0
May 18, 2022
Ron - Loved one of resident/client
Verified Review
a good community

Our loved one is happy with Truewood by Merrill, it is affordable to her. We do think for everything they offer the value is excellent. Our loved one does enjoy the activities going on - the level of activities is good for her. She enjoys paying card games and socializing with the other residents during meal times. Sometimes our loved one says the meal portions are just to big. Based on the experience we have had so far with this community we would recommend them to other families.

Response from Truewood by Merrill, New Bern

May 21, 2022

Hi Ron, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.


4.5
April 29, 2022
anonymous - Resident/client
Verified Review
Highly recommend

We felt like Truewood was really good quality compared to the others in the community that we saw. The apartment is on the smaller side for us, but that is just because we are used to something bigger. There is a full kitchen that is on the smaller side, but you do not have to cook so we really don't have to use it much anyways. The washer and dryer is in the hallway. The courtyard in the back is absolutely beautiful and very accessible for everybody, we love to take walks there. Most of the staff is extremely pleasant and we have had no issues. I would definitely recommend this facility to others.

Response from Truewood by Merrill, New Bern

May 2, 2022

Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.


3.0
March 17, 2022
Anonymous - Resident/client
Verified Review
My Experience

It's an older place. Was not worth what I was paying. It wasn't what I thought it was gonna be. The people where nice but the food stunk. I wasn't eating there 2/3 time. I had to move out. I found a much better place for much less money than what I was paying. I am on a limited budget. The facility is older. If you can live in there in the independent living area, then an apartment would be much cheaper elsewhere.

Response from Truewood by Merrill, New Bern

May 2, 2022

Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.


5.0
January 31, 2022
Sharon - Resident/client
Verified Review
Very Good Place

We've only been here three months, but I am extremely satisfied with everything. The staff are wonderful. Everybody knows our name, and they are always smiling. Our apartment has a nice patio and two bedrooms, which is more than adequate for us. I'm very glad we're here!

Response from Truewood by Merrill, New Bern

May 2, 2022

Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.


5.0
January 25, 2022
Sherry O - Loved one of resident/client
Verified Review
Highly recommend

They have said nothing but glowing things about the staff. The apartment was turned over from someone who moved out and they did a fantastic job of getting that all ready for them as well. They are very easy to work with and great with communication. I have overall been very pleased and my parents are happy here.

Response from Truewood by Merrill, New Bern

May 2, 2022

Hi Sherry, thank you for taking the time to leave us this review. We appreciate it greatly.


3.5
January 18, 2022
Jackie O - Loved one of resident/client
Verified Review
My Mom is Happy Here

The residents have their own mailboxes, and the community offers lots of services for the residents to take advantage of. They are quick to work with the residents and families in resolving issues that may arise. You may have to follow up more than once to make sure the item is handled appropriately. They have a doctor that comes to the community to assist the residents. The services are through Doctors Who Make House Calls. The physical therapists on staff.

Response from Truewood by Merrill, New Bern

May 2, 2022

Hi Jackie, thank you for taking the time to leave us this review. We appreciate it greatly.


5.0
October 15, 2021
Karen M - Loved one of resident/client
Safe and loved

From the Manager to the Housekeeper, we could not be happier! My Dad moved into assisted living and he just loves it. It is clean and continuously busy with activities! Thank you for loving our Dad like your own!

Response from Truewood by Merrill, New Bern

October 21, 2021

Hi Karen, thanks so much for taking the time to leave us this review! We are happy to hear that your dad is enjoying the activities. Please don't hesitate to reach out if you ever need anything.


1.0
September 22, 2021
Billy H - Loved one of resident/client
Verified Review
Pitiful Care

The staff seemed to try to help get things together and figured out but when we were there they were not. The food did not look to appetizing. Don't send anyone that you love to this community. I would not even let my dogs live here.

Response from Truewood by Merrill, New Bern

September 23, 2021

Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at suzannew@merrillgardens.com with your preferred contact information and we’ll reach out to you.


5.0
September 20, 2021
anonymous - Loved one of resident/client
Verified Review
Highly recommend

We chose Truewood of new Bern because my mom had a friend in here so she knew the atmosphere and also the bang for the buck for the care you receive. They do have all types of care here so you can be here until end of life. The staff are really willing to work with families, all of our interactions have been seamless. I would recommend to others looking

Response from Truewood by Merrill, New Bern

September 22, 2021

Hello, thank you for taking the time to leave this review! Please don't hesitate to reach out if you ever need anything. Thank you!


5.0
August 28, 2021
Mark O - Loved one of resident/client
Caring family atmosphere

I visited twice with my parents and we were made to feel like part of the family. Their caring atmosphere is beautiful and wonderful ! My siblings and I have a sense of peace knowing how well our parents will be cared for at Truewood in New Bern.

Response from Truewood by Merrill, New Bern

August 31, 2021

Hello, thank you for taking the time to leave this review! We are to hear that your parents were made to feel a part of the Truewood family. Please don't hesitate to reach out if you ever need anything!


2.0
July 8, 2021
anonymous - Toured community

I felt like we were an afterthought. They seem to not even know we were coming. The lady we had the appointment setup with was not available. The tour was very short and the rooms to small. Not all our needs meet at this site.


4.0
May 28, 2021
Darlene - Loved one of resident/client
Verified Review
Wonderful Option for Senior Citizens who are Still Independent

The community is an excellent place for an older person, who is still able to call for themselves. It is a great transitional time, and the option is independent plus is exellent. This includes allowing the individual to stay in their own place and have a staff member come in once daily for assistance.


4.0
February 19, 2021
LA - Resident/client
Verified Review
my lack of experience so far

The community is a memory care facility and we were not sure if she needed it and was hoping for assisted living. I don't know if I would recommend this community because covid has not let us see how it is normal.


5.0
September 18, 2020
Penny - Loved one of resident/client
A great place for mom

I have had my mom in several places and this is the best place that she has been. My mom is in an apartment here, she loves her apartment and the people who live around her They have all become friends and buddies. They have an awesome cafeteria and the foods are good, they have a salad bar and the foods they serve are very fresh. They have two choices for each meal. They have golf, a club house where they can play card games, a library, computer room, etc. I would most definitely recommend. The staff members are very nice.


4.0
June 12, 2020
anonymous - Loved one of resident/client
Verified Review
Courtyards At Berne Village

Every time I have visited, there is at least one of the staff that is constantly cleaning, including my mother's room. They do try to bring activities in for the residents, recognizing birthdays, and other things to make the residents to feel at home. The activities director is phenomenal, always smiling and positive! The food is adequate, although sometimes it seems like the memory care building is getting leftovers from the main building. The staff also does bring snacks around or drinks if the residents would like. In most situations, the care giving staff is doing a great job. They have really tried to make the best of my mother's situation and behaviors. We wish there was more communication from the staff regarding my mother's care, something like a regularly sent overview of my mother's health and well being.


0.5
November 7, 2019
Nancy S Sullivan-Pantano - Loved one of resident/client
Ignored.....

I was in NC 2 weeks ago for visit. Since then I have been trying to reach the Director ,[name removed], it has been 10 days and have tried to get a meeting with director. I had a meeting set up while I was there but they cancelled on me 30 minutes before meeting. Since then I have been trying to reach [name removed] re: my Mom and everyday they tell me she is going to call me but she is blowing me off!! I have concerns about a fall my Mom told me she took and paramedics came. I have been ignored for the last 10 days!!! I have to think about the fact that if they wont call me back, how are they treating the clients?? What can I do, I live in MA and am very concerned about the way this is going down!


5.0
December 6, 2018
S.H. - Loved one of resident/client
Mom is happy and so are we!!

The love and care the Director and all of the staff show my Mom and the other Residents is genuinely straight from their heart. I have traveled abroad since helping Mom move in two months ago. I trust them 100% unlike a different facility she had been living at in New Bern. The Courtyards at Berne Village Management is exemplary. Food is perfect and cooked by real chefs, activities and outings keep them so busy. My brother and I are just so thankful that we moved Mom into Courtyards at Berne Village!


3.5
November 10, 2018
Patricia Markowski - Resident/client
Verified Review
Like being on a cruise only on land.

Over all everything is very good. There are a few snags, but generally I am very happy here. I think it would help if communications between management & residents were better. Activities director is very good at her job & makes every effort to involve everybody. Staff members mostly are friendly, helpful, caring & show concern to all. In my opinion, I think that maintenance needs more help. Many things go unattended for long periods of time. I realize that 3 men can only do so much. Work should be addressed with a time frame to the residents in order for them to be aware that they are not be ignored or forgotten.


0.5
November 2, 2018
MissUMom - Loved one of resident/client
Investigate fully before you or your loved one move here

My mom lived for a year in assisted living at Courtyards at Berne Village. This establishment has changed hands numerous times in the last 5 years and the quality of care has not improved. I witnessed physical neglect and psychological abuse from some staff at Courtyards. When reported, management did little to correct the situation and lied (in writing) about our mom's medication schedule. Relatively few staff demonstrated professionalism at Courtyards and many complained of being underpaid and overworked. My mom passed away in a very caring hospice home, free from the disrespect received at Courtyards. It is a terrible shame that there are so few affordable and safe care homes for our aging population. Courtyards is not one of them. Their billing department continues to harass my family with false bills and phone call threats of collection agencies after our mom died, even though her bills were paid in full before she left. I found this business to be callous, incompetent, negligent, and disrespectful toward their residents and their families.


2.0
September 14, 2018
Nancy Sullivan - Loved one of resident/client
Unbelievable

When Mom firsst got there, courtyard at bern village. I called to speak to her, i live in Mass. And was told i could not speak to her nor could i come for a visit. I asked who said this and they said it was my sister's decision. Shes POA. I Hired an atty just to find out that was against the law. All of a sudden they changed their tune and i was able to come for a visit.. buyer beware.... ..


Neighborhood around Truewood by Merrill, New Bern

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Frequently Asked Questions about Truewood by Merrill, New Bern

Truewood by Merrill, New Bern offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Truewood by Merrill, New Bern has received an average review rating of 3.8 based on 47 reviews. See all reviews.

Call (252) 633-1779 to reach a resident at Truewood by Merrill, New Bern.

To reach a resident at Truewood by Merrill, New Bern call: (252) 633-1779



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.