Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

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Truewood by Merrill, New Bern in google map
street view of Truewood by Merrill, New Bern

About the community Truewood by Merrill, New Bern

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.

If you’re looking for a community that understands and honors you as a unique individual, you’ve come to the right place. We understand you probably have many questions, and we’re here to help make the process as simple and straightforward as possible. In choosing Truewood by Merrill, New Bern, you can rest easy knowing that your lifestyle and your interests will be catered to and your expectations exceeded. With a variety of living options as well as wellness, cultural and educational programs offered daily, this is the place for you to live your best life—exactly as you want. It is home, after all.

Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Truewood by Merrill, New Bern

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill, New Bern

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Podiatrist
Physical therapist
Occupational therapist

Meals & Dining

Meals provided
Anytime dining
Guest meals
Professional chef

Room Amenities

Wheelchair accessible showers
Bath tubs
Wi-fi/high-speed internet
Full kitchen
Ground floor units
Private patio, deck, or balcony

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Services

Beautician
Grocery shopping and errands
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Game room

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Visiting rabbi

Reviews for Truewood by Merrill, New Bern

3.7

(40 reviews)

Write a Review

Cleanliness

4.0

Care services

3.7

Staff

4.0

Meals & dining

3.8

Activities

3.8

Value for cost

3.9

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1-20 of 40 reviews
1.0
September 22, 2021
Billy H - Child of resident/client
Pitiful Care

The staff seemed to try to help get things together and figured out but when we were there they were not. The food did not look to appetizing. Don't send anyone that you love to this community. I would not even let my dogs live here.

Response from Truewood by Merrill, New Bern

September 23, 2021

Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at suzannew@merrillgardens.com with your preferred contact information and we’ll reach out to you.


5.0
September 20, 2021
anonymous - Child of resident/client
Highly recommend

We chose Truewood of new Bern because my mom had a friend in here so she knew the atmosphere and also the bang for the buck for the care you receive. They do have all types of care here so you can be here until end of life. The staff are really willing to work with families, all of our interactions have been seamless. I would recommend to others looking

Response from Truewood by Merrill, New Bern

September 22, 2021

Hello, thank you for taking the time to leave this review! Please don't hesitate to reach out if you ever need anything. Thank you!


5.0
August 28, 2021
Mark O - Child of resident/client
Caring family atmosphere

I visited twice with my parents and we were made to feel like part of the family. Their caring atmosphere is beautiful and wonderful ! My siblings and I have a sense of peace knowing how well our parents will be cared for at Truewood in New Bern.

Response from Truewood by Merrill, New Bern

August 31, 2021

Hello, thank you for taking the time to leave this review! We are to hear that your parents were made to feel a part of the Truewood family. Please don't hesitate to reach out if you ever need anything!


2.0
July 8, 2021
Anonymous - Toured community

I felt like we were an afterthought. They seem to not even know we were coming. The lady we had the appointment setup with was not available. The tour was very short and the rooms to small. Not all our needs meet at this site.


4.0
May 28, 2021
Darlene - Friend of resident/client
Wonderful Option for Senior Citizens who are Still Independent

The community is an excellent place for an older person, who is still able to call for themselves. It is a great transitional time, and the option is independent plus is exellent. This includes allowing the individual to stay in their own place and have a staff member come in once daily for assistance.


4.0
February 19, 2021
LA - Resident/client
Verified Review
my lack of experience so far

The community is a memory care facility and we were not sure if she needed it and was hoping for assisted living. I don't know if I would recommend this community because covid has not let us see how it is normal.


5.0
September 18, 2020
Penny - Loved one of resident/client
A great place for mom

I have had my mom in several places and this is the best place that she has been. My mom is in an apartment here, she loves her apartment and the people who live around her They have all become friends and buddies. They have an awesome cafeteria and the foods are good, they have a salad bar and the foods they serve are very fresh. They have two choices for each meal. They have golf, a club house where they can play card games, a library, computer room, etc. I would most definitely recommend. The staff members are very nice.


4.0
June 12, 2020
Anonymous - Loved one of resident/client
Verified Review
Courtyards At Berne Village

Every time I have visited, there is at least one of the staff that is constantly cleaning, including my mother's room. They do try to bring activities in for the residents, recognizing birthdays, and other things to make the residents to feel at home. The activities director is phenomenal, always smiling and positive! The food is adequate, although sometimes it seems like the memory care building is getting leftovers from the main building. The staff also does bring snacks around or drinks if the residents would like. In most situations, the care giving staff is doing a great job. They have really tried to make the best of my mother's situation and behaviors. We wish there was more communication from the staff regarding my mother's care, something like a regularly sent overview of my mother's health and well being.


0.5
November 7, 2019
Nancy S Sullivan-Pantano - Loved one of resident/client
Ignored.....

I was in NC 2 weeks ago for visit. Since then I have been trying to reach the Director ,[name removed], it has been 10 days and have tried to get a meeting with director. I had a meeting set up while I was there but they cancelled on me 30 minutes before meeting. Since then I have been trying to reach [name removed] re: my Mom and everyday they tell me she is going to call me but she is blowing me off!! I have concerns about a fall my Mom told me she took and paramedics came. I have been ignored for the last 10 days!!! I have to think about the fact that if they wont call me back, how are they treating the clients?? What can I do, I live in MA and am very concerned about the way this is going down!


5.0
December 6, 2018
S.H. - Loved one of resident/client
Mom is happy and so are we!!

The love and care the Director and all of the staff show my Mom and the other Residents is genuinely straight from their heart. I have traveled abroad since helping Mom move in two months ago. I trust them 100% unlike a different facility she had been living at in New Bern. The Courtyards at Berne Village Management is exemplary. Food is perfect and cooked by real chefs, activities and outings keep them so busy. My brother and I are just so thankful that we moved Mom into Courtyards at Berne Village!


3.5
November 10, 2018
Patricia Markowski - Resident/client
Verified Review
Like being on a cruise only on land.

Over all everything is very good. There are a few snags, but generally I am very happy here. I think it would help if communications between management & residents were better. Activities director is very good at her job & makes every effort to involve everybody. Staff members mostly are friendly, helpful, caring & show concern to all. In my opinion, I think that maintenance needs more help. Many things go unattended for long periods of time. I realize that 3 men can only do so much. Work should be addressed with a time frame to the residents in order for them to be aware that they are not be ignored or forgotten.


0.5
November 2, 2018
MissUMom - Loved one of resident/client
Investigate fully before you or your loved one move here

My mom lived for a year in assisted living at Courtyards at Berne Village. This establishment has changed hands numerous times in the last 5 years and the quality of care has not improved. I witnessed physical neglect and psychological abuse from some staff at Courtyards. When reported, management did little to correct the situation and lied (in writing) about our mom's medication schedule. Relatively few staff demonstrated professionalism at Courtyards and many complained of being underpaid and overworked. My mom passed away in a very caring hospice home, free from the disrespect received at Courtyards. It is a terrible shame that there are so few affordable and safe care homes for our aging population. Courtyards is not one of them. Their billing department continues to harass my family with false bills and phone call threats of collection agencies after our mom died, even though her bills were paid in full before she left. I found this business to be callous, incompetent, negligent, and disrespectful toward their residents and their families.


2.0
September 14, 2018
Nancy Sullivan - Loved one of resident/client
Unbelievable

When Mom firsst got there, courtyard at bern village. I called to speak to her, i live in Mass. And was told i could not speak to her nor could i come for a visit. I asked who said this and they said it was my sister's decision. Shes POA. I Hired an atty just to find out that was against the law. All of a sudden they changed their tune and i was able to come for a visit.. buyer beware.... ..


5.0
August 14, 2018
Anonymous - Toured community

I liked the size of the rooms better, but we get rain a lot in NC and you have to go outside to get to the dinning hall, and to participate in any activities, also the community was open to anyone who drove in, could potentially pick up a resident.


3.0
August 1, 2018
Anonymous - Loved one of resident/client
Was first rate.

Used to be first rate, then Grace Management took over. They've been cutting services, lowering quality and nickle and diming ever since.


1.5
June 29, 2018
Lydia Tart - Loved one of resident/client
Verified Review

Since being under new management this place has gone down hill. Mom has roaches the they can't seem to get rid of. (Do not think they are even trying) The food was good at one time but now it's awful. The management there doesn't seem to care about the residents. Price is going g up and the amenities are getting less and less. I would steer clear if you have other options. The staff that does the daily work (not management and office staff) are just amazing the way they treat the residents. My mom loves them and I do too for looking after my mom and being so caring and sweet to her. They all deserve raises.


3.5
October 9, 2017
Anonymous - Toured community
Verified Review
Quite Nice, but No Single Rooms Available

We were searching for urgent placement in a community for my wife, and we toured Courtyards at Berne Village. The community itself was very nice and clean, but it really didn’t suit our needs. We were looking for single, furnished rooms for privacy and comfort for my wife, and they just did not have either of those options available at the time we were looking. While the community would be a good option for others, My wife had particular needs, and we ultimately chose another community for her.


5.0
August 24, 2017
Ricky Carpenter - Loved one of resident/client
Verified Review
Moms new home

I set my mother up at the courtyards in the assisted living area. I am very pleased with all aspects of this facility. My mother also has told me how nice and helpful everybody is. This includes the staff and the residents. The food is very good quality and variety. The place is kept very clean. There seems to be a large selection of daily activities for residents to get involved with. It was very hard for me to let go and put my mother into an assisted living community. Because of all the positive things I have seen, I have been able to relax and have full confidence in Courtyards at Berne village, New Bern . Thank you goes out to all the staff.


3.5
July 20, 2017
Anonymous - Toured community
Verified Review
Pushy sales associate!!

When I toured Courtyards, I thought it was a nice place but the sales person did not listen to our needs. Instead, he tried to push independent living apartments because that is what they had available and my mother had dementia and needed more help than what he was offering. Also, it was huge and I felt that mom would get lost.


5.0
May 17, 2017
Anonymous - Loved one of resident/client
What a great place for Dad!

After searching several facilities in the New Bern area we decided on the Courtyards for Dad's new home. What a great decision! The staff is warm, friendly and very knowledgeable. The facility has a nice layout and offers lots of activities. And of most importance to Dad, the food is excellent! A special thanks to [Removed] for his assistance in making it all happen. These folks really know how to care for the elderly.


Neighborhood around Truewood by Merrill, New Bern

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Frequently Asked Questions about Truewood by Merrill, New Bern

Truewood by Merrill, New Bern offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Truewood by Merrill, New Bern has received an average review rating of 3.7 based on 40 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.