Truewood By Merrill, First Hill

I am very happy to be here at Truewood by Merrill, First Hill and I am greatly enjoying it. I would whole heartedly recommend it has a good buy to all. Plus the location is great. Thank you A Place For Mom for getting me here.

Overall, my family and loved one had a good experience at Truewood by Merrill First Hill. As care levels go up there are additional charges. The staff is amazing and friendly to work with. The dining room is nice and staff in the dining room are great! The food could use some improvement.

Truewood by Merrill (First Hill) is a small community so residents are able to see familiar faces regularly. The staff are caring and knowledgeable about how my mother-in-law is doing, when asked. The food is sometimes NOT great, but this is over come by the other positive factors.

At Truewood, everyone knows everyone's name. It's really just a warm, almost family-like environment. The staff have been super welcoming and very supportive. The care has been great. It takes a little bit of adjustment in the beginning, but now that my person is settled in, it has been great. They're very attentive to her, and they reach out to me when they have questions. It's a great value as well --unbeatable compared to the other places I looked into in the area.

The value for the money is good. We picked this community because, it's close to our home, we felt very welcomed, and the staff was really nice. My loved one felt really good about it, and it felt like home. It was also affordable. I would recommend to other families.

The staff are very knowledgeable, professional and helpful whenever we need them. [name removed] the community director is just phenomenal, she is so supportive and really understands what she is doing and helps families get up to speed with any changes and adjustments. She has helped us and our mom navigate that and we really appreciate her. I would also like to give [name removed] the activities director a shout out, he is so good with the residents her and really tries to lift the mood and get creative with the activities he puts on for them which is really important. I cannot enough good things about the staff at Truewood.

Our loved one absolutely loves it there, she says the food is good and has a nice variety. She is really enjoying the activities especially when they take trips. The staff members are super nice and a big deal for us and her is that on the weekends family members can stay over night and visit.

This is our first experience but we are happy with the community and it has been a good experience. They have activities like bus trips, singing sessions, bingo and more for the residents to do to stay busy.

We needed to find a place where our loved one fits in and would have everything he needs. Truewood is that place, the staff in the beginning were very communicative without being to pushy or trying to sell us on anything. Everyone who we met with were just very professional and chill. The value for cost is also reasonable.

Being a brand new resident in a unique time, with the lock down taking place a couple weeks after moving in due to the pandemic was handled well. The communication with the family was great. They kept the residents safe. I would highly recommend this community to anyone. I want to live there if the time comes.

The staff is very caring but their communication could be better. I would recommend this community to others.

We think the food is really good, we also think the size of the community is good. The rooms are pretty standard they are a little small. We we would recommend the Merrill Gardens community to others.

It is a wonderful place for activities and has really nice apartments but when your loved one needs more care and their are not equipped for that level and of become problematic for me. I chose this community because I thought is was very homey and had a warm feeling. The staff were welcoming and friendly. It a great place for high functioning seniors.

Although I think they do a great job with both assisted and memory, I don't like the strict separation between the two levels of care. Mom isn't quite at the level or need of their memory care but she needs more help than their assisted offers

too hilly. daytime walking trips good no medicaid spend down VA Aid and Assist requires Dad to have two services and Merrill's minimum is 500 each service.

Better than being at Grandmas! Staff A+ Food A+ Accomodations A+ Extremely well cared for A++ Just perfect!

Amazing community. I love the mixed community feel of this location.

We chose this program for our Mother. It offered the type of programs that would offer our Mom a very attractive facility, good menu, and strong staff. In visiting each time, we noted the activities constantly present for residents. It was one of the facilities that seemed to walk their talk; demonstrating their ability to keep residents engaged in their environment. We were especially attracted to the diversity of not only staff but also the residents. In looking at all of the programs, the populations diversity was what helped to cement our decision.

The move in went very well and I am changing apartments to a larger one. I am happy with everything from the meals to the residents. There is diversity here with a good atmosphere. I like that they have indoor parking, it will make a difference when the weather changes.

The tour I had here showed me that the staff are engaged and concerned about their residents. They were professional and helpful. I was well organized.