Truewood By Merrill, First Hill

The value for the money is good. We picked this community because, it's close to our home, we felt very welcomed, and the staff was really nice. My loved one felt really good about it, and it felt like home. It was also affordable. I would recommend to other families.

The staff are very knowledgeable, professional and helpful whenever we need them. [name removed] the community director is just phenomenal, she is so supportive and really understands what she is doing and helps families get up to speed with any changes and adjustments. She has helped us and our mom navigate that and we really appreciate her. I would also like to give [name removed] the activities director a shout out, he is so good with the residents her and really tries to lift the mood and get creative with the activities he puts on for them which is really important. I cannot enough good things about the staff at Truewood.

Our loved one absolutely loves it there, she says the food is good and has a nice variety. She is really enjoying the activities especially when they take trips. The staff members are super nice and a big deal for us and her is that on the weekends family members can stay over night and visit.

This is our first experience but we are happy with the community and it has been a good experience. They have activities like bus trips, singing sessions, bingo and more for the residents to do to stay busy.

We needed to find a place where our loved one fits in and would have everything he needs. Truewood is that place, the staff in the beginning were very communicative without being to pushy or trying to sell us on anything. Everyone who we met with were just very professional and chill. The value for cost is also reasonable.

Being a brand new resident in a unique time, with the lock down taking place a couple weeks after moving in due to the pandemic was handled well. The communication with the family was great. They kept the residents safe. I would highly recommend this community to anyone. I want to live there if the time comes.

The staff is very caring but their communication could be better. I would recommend this community to others.

We think the food is really good, we also think the size of the community is good. The rooms are pretty standard they are a little small. We we would recommend the Merrill Gardens community to others.

It is a wonderful place for activities and has really nice apartments but when your loved one needs more care and their are not equipped for that level and of become problematic for me. I chose this community because I thought is was very homey and had a warm feeling. The staff were welcoming and friendly. It a great place for high functioning seniors.

Although I think they do a great job with both assisted and memory, I don't like the strict separation between the two levels of care. Mom isn't quite at the level or need of their memory care but she needs more help than their assisted offers

too hilly. daytime walking trips good no medicaid spend down VA Aid and Assist requires Dad to have two services and Merrill's minimum is 500 each service.

Better than being at Grandmas! Staff A+ Food A+ Accomodations A+ Extremely well cared for A++ Just perfect!

Amazing community. I love the mixed community feel of this location.

We chose this program for our Mother. It offered the type of programs that would offer our Mom a very attractive facility, good menu, and strong staff. In visiting each time, we noted the activities constantly present for residents. It was one of the facilities that seemed to walk their talk; demonstrating their ability to keep residents engaged in their environment. We were especially attracted to the diversity of not only staff but also the residents. In looking at all of the programs, the populations diversity was what helped to cement our decision.

The move in went very well and I am changing apartments to a larger one. I am happy with everything from the meals to the residents. There is diversity here with a good atmosphere. I like that they have indoor parking, it will make a difference when the weather changes.

The tour I had here showed me that the staff are engaged and concerned about their residents. They were professional and helpful. I was well organized.

I had a good tour of this community. It is nice place. The community looked nice and clean. The staff was kind and friendly. Everyone was very nice too my family and myself. My tour went well.

I really loved this facility. I actually put down a refundable deposit to hold an apt. They are not sure if Wayne is assisted living or memory care. They do not have an memory care rooms open now but do have them in new Ballard location which is not ideal but could work. I gave them the go ahead for an assessment of Wayne so they can figure out monthly costs.

The staff we met during our tour were lovely. We like this community, however they would have wanted mom to be in the memory care unit and she was not ready for this move. The community seemed clean. We did not like the layout of the room we were shown. They had a more restrictive food plan compared to the community we chose which has a more open dining policy.

This community is clean and maintained. The care and safety is here always. My mom likes the meals provided, it is tasty and good quality. She also likes to go on scenic drives and other activities offered here. I would recommend this community to family and friends.