Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

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Merrill Gardens at Gilroy in google map

About the community Merrill Gardens at Gilroy

Neighboring a charming residential neighborhood, this traditional community boasts elegance and comfort. Neutral tones adorn the exterior and interior to create a warm, welcoming ambiance. The community has been named the best senior living community in Gilroy for three consecutive years and aims to uphold the standard by tirelessly working to keep residents happy and engaged through outstanding care and services.

The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. At Merrill Gardens at Gilroy, residents can choose from independent living, assisted living, and memory care options to help accommodate their unique care needs. The community is also conveniently located near several parks and walking trails offering plenty of opportunities for residents to venture out and admire California’s captivating natural areas.

Community Amenities and Services

To personalize care to each individual’s unique needs, the community offers a wide variety of services. The 24-hour staffing and resident call system enable each resident to feel safe and lead a worry-free lifestyle. The friendly staff handles daily chores and caretaking so that residents can spend their time on what truly matters to them. They offer weekly housekeeping, on-site maintenance, and scheduled...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Merrill Gardens at Gilroy

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Merrill Gardens at Gilroy

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Podiatrist
Specialized memory care training for staff

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Wi-fi/high-speed internet
Full kitchen
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Outdoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Services

Beautician
Grocery shopping and errands
Housekeeping

Recreational areas

Swimming pool
Billiards lounge
Game room
Movie or theater room

Pets

Cats allowed
Dogs allowed

Languages spoken

Filipino
Spanish

Primary language spoken by staff

English

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Catholic services
Bible study group

Reviews for Merrill Gardens at Gilroy

4.1

(25 reviews)

Write a Review

Cleanliness

4.5

Care services

4.1

Staff

5.0

Meals & dining

No data collected

Activities

4.3

Value for cost

4.1

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1-20 of 25 reviews
5.0
July 21, 2021
L J - Child of resident/client
Surprised At the Good Value

I was very impressed with the staff. They are good at what they do. The administrator had great stories about their own family, and you can tell she cares about the community and the population she is working with.


4.0
June 7, 2021
anonymous - Loved one of resident/client
Very happy with them so far.

We've been very happy with them. I'm very happy with the care that my loved one is receiving. They've been very accommodating every step of the way. I feel like they've gone over and above to accommodate my loved one, which has been really nice. So far, I would recommend them.


3.0
March 1, 2021
Anonymous - Child of resident/client
Verified Review
Nice Community, Needs Better Communication

The communication is lacking towards the families, staff, and residents. If there are activities the residents don't know about it, unless the resident stumbles on to it. The community didn't even know when the quarantine was to start and stop. The community overall is nice, and most of the staff are friendly. The consistency in rules is another concern. For example, there was no separation of staff and residents for vaccines.


3.0
May 29, 2020
Anonymous - Toured community

Dine anytime, Studio $3400 month 1 bedroom $3800 month


5.0
December 10, 2019
Anonymous - Toured community

Was very pleased with the tour of Merrill Gardens. It’s very nicely decorated with plenty of activities for the residents. Love the anytime dining

Response from Merrill Gardens at Gilroy

May 11, 2020

Thank you for taking the time to leave us this review. We are glad that you enjoyed the tour.


4.5
October 19, 2017
Anonymous - Resident/client
Verified Review
I'm right at home

I looked at several wonderful communities before choosing Merrill Gardens I felt right at home when I walked in and they let me visit 2 full days to see if it was a good fit for me. They have a weekly town hall meetings to listen to our needs and wants. There are tons of activities daily I have been asked to be on the Library committee, there's dominoes, nightly movies and lots more just so nice to have an independent active lifestyle. They come in weekly to clean and the staff is just so friendly and helpful. The food is great with weekly menus you receive on Sundays. They have a garden that they use for our food and a beautiful rose garden to sit and enjoy. I've made so many friends and would recommend this to anybody.

Response from Merrill Gardens at Gilroy

October 20, 2017

This is such wonderful feedback to receive! Thank you for sharing this with us. We are so happy to hear that you are enjoying a wide variety of activities and making new friends.


5.0
September 22, 2017
Gamgamstyle - Loved one of resident/client
It's a great place

Great facility, friendly staff , lots of amenities and well equipped. Food is awesome

Response from Merrill Gardens at Gilroy

May 11, 2020

Hello, thank you for taking the time to leave us this review. We are happy to hear that you would recommend Merrill Gardens to others. Please don’t hesitate to reach out if you ever need anything else.


4.0
May 16, 2017
Anonymous - Toured community
Verified Review
Take a look

The people we met when we visited this community were nice. The community was clean and it seemed like a good value. I would recommend taking a look at this community

Response from Merrill Gardens at Gilroy

May 19, 2017

We are so pleased to hear that you would recommend others to take a look at Merrill Gardens. It is great that you enjoyed the people you met with during your visit.


2.0
January 2, 2017
Anonymous - Loved one of resident/client
go somewhere else

They forget to give my mother-in-law her meds/not on time & this costs extra. Things we buy her disappear, Several incompetent caregivers (although Maria is really sweet & helpful). Several employees are very difficult to understand. One disappeared while my mother-in-law was passed out, waiting for paramedics. Thank God for the home care nurse that was visiting and discovered her. The prices are ridiculous. Many concerns...

Response from Merrill Gardens at Gilroy

January 4, 2017

We appreciate you sharing these concerns with us and we would like to speak with you further. Please contact us directly if you are willing to provide additional feedback so we can address any issues.


4.0
November 11, 2016
Anonymous - Toured community
Verified Review
Kitchen staff was very friendly !!

[Removed] the women that gave my loved one and I a tour of the community was absolutely great and was very generous and made sure to follow up with us after we had left to make sure we had found somewhere for my mother to live. The staff in the kitchen was also very helpful and friendly especially [Removed]. She went out of her way to come up to our table during our meal and spend a few moments with us explaining different things about the facility.

Response from Merrill Gardens at Gilroy

December 5, 2016

We are so pleased to receive this review for Merrill Gardens. We will be sure to let the dining team know about your positive experience as well.


5.0
July 31, 2016
Anonymous - Toured community

Grandma would love this place. It's clean, they have anytime eating from 7-7. Early bird breakfast on the 3rd level. Has a little bit of a 'cleaning product odor'. Many Giants fans which Grandma would love. It's inviting. Includes laundry and if you want to do your own detergent is provided. Puzzle room is beautiful. Priced well.

Response from Merrill Gardens at Gilroy

August 5, 2016

Thanks for writing us this positive review for Merrill Gardens! We are glad to hear about everything you enjoyed, and pleased that you think your grandma would enjoy living at Merrill Gardens. Please contact us if there are any questions we can help answer for you.


3.0
September 18, 2015
Anonymous - Toured community
Verified Review
Friendly Staff, But Not Enough

They have some very friendly people, however, they have too few staff members to offer the services that they charge for and they are not very responsive whenever those services are requested by someone.

Response from Merrill Gardens at Gilroy

September 24, 2015

Thank you for providing us with this feedback. We appreciate hearing your concerns and we would be happy to speak with your further. Please contact us directly at your convenience.


2.0
June 2, 2015
Elderly Care Review - Loved one of resident/client
Placing a parent here is not recommended

My Dad has lived at Merrill Gardens at Gilroy for 3 + years. Initially, when it was Village Green, we were very pleased with the management and care taken with residents. However, after Merrill Gardens took over, the facility, management, and care given the residents has declined, while the cost continues to rise. My review below is generally not good. However, it does not apply to all work staff and all caregivers. Some do quite well. My overall impression is that this facility is not a warm, caring facility. Rather, it appears to care mostly about profit. The management is currently poor. The manager does not know or show any personal interest in any of the residents. The employees hired (care givers and waiters, housekeepers, etc.) generally have very little of the training that should be required for working with elders who need assistance. If someone falls, they can plan to spend some time on the ground before someone comes to their aid. If someone is sick, it may be hours before the resident nurse (if there is one) checks on them. If they are restricted to their room (in case they are ill), food doesn't show up in a timely manner. The resident may need to call and request food repeatedly before finally getting some. Also, they are then told that they need to pay for the food that is delivered to their room. Initially, laundry once a week was covered in the room price. Now, residents must pay for each load of laundry. The launderers are careless with the laundry. They will wash rugs with delicates. The washing machines are not maintained and are dirty. Weekly room cleaning is included in the price. However, there are some housecleaners that don't even know how to clean a toilet. The food is generally good. However, there are days when the people order food and it never gets to their table. On occasion, residents leave the dining room without their dinners. At night time the staff disappears and if a resident buzzes for help, the call is not always answered. It appears that no one monitors the phones or the doors. Initially, residents were taken to their doctor appointments up to three days a week. That service is now limited to one day a week. Sometimes it is difficult for the residents to get to a doctor. This review is very negative, but the management is negative. Overall, I feel that the staff is under trained, under paid, and just doesn't care about the residents. The corporation seems mainly interested in padding their bottom line at the expense of the residents. Initially, I would have given this facility at least four stars. However, there are many problems that need to be addressed, and competent, friendly management is a must. This is the residents' home and they should be made to feel like it is their home. Merrill Gardens at Gilroy has some work to do! If I was making the decision now in choosing a residence for my parent, I would not choose this facility.

Response from Merrill Gardens at Gilroy

June 17, 2015

We are disappointed to hear this feedback and we would very much appreciate the opportunity to talk with you to get more information. Please contact us directly so we can address your concerns.


3.0
February 4, 2015
Anonymous - Loved one of resident/client
Verified Review
Watch Out Falsely Chargesd

Stated that when they placed there family member in the community, they were falsely told about the covered benefits included in the total cost. They were informed just as papers were to be signed that the loved ones medication was not included and further stated that they were told else wise, and after signed contract they were informed of other "new" cost that now cost them almost 650.00 more a month than their prior estimate. However the family said that was the only bad experience they had, but other than that their experience is good.

Response from Merrill Gardens at Gilroy

May 11, 2020

Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at [removed] with your preferred contact information and we’ll reach out to you.


4.0
December 15, 2014
Anonymous - Loved one of resident/client
Verified Review
friendly

The one thing that I am most concerned about, since my mom is very high functioning I feel that they are not as attentive to her as I wish they were. I do like the staff in general. They are friendly both with the residents and their families. I really like the security of the facility. Overall I am pleased with Village Green.


5.0
October 15, 2014
Anonymous - Loved one of resident/client
Verified Review
Wonderful dining service, beautiful building, needs better top level organization

I don't yet have enough experience with them on care services to rate them on this. I especially like the food. The food is amazing. We go and eat there with Mom, because the food is that good. The dining is open from 7 AM to 7 PM. The kitchen staff remember peoples' names, and do special things for them. My mother is in independent living but there are other levels of care in the building. The physical building is excellent. She has a high ceiling. The kitchen has grainte, and a view of the rose garden. You can't hear people upstairs. There are nice paintings on the walls. This is the best place we looked at, in several states. There are some gaps at the management level. For instance, there was a switch in cable service to the building. The cable TV was out in the building for a month. They kept giving people dates, like next week, that aren't real. Older people go nuts without TV. It wasn't well organized. The person who staffs the front desk isn't the most cooperative. Overall, for the money, this is the best.


3.5
September 17, 2014
Anonymous - Loved one of resident/client
Verified Review
Very nice, but not perfect

We moved my 90 year old mother in law to Merrill Gardens in August 2014. It's a lovely place. Lots of activities. They do pay attention if people do not show up. The food and food service staff is excellent as is the resident handyman. Early steps of moving in were smooth and supported by staff. There appears to be problems at the management level. Whoever is on main front desk person needs to be better trained to be more helpful and informed. The fact the paid for TV service went out in August and three weeks later is still out, with continually changing timelines for restoration and no explanation for what is happening is frustrating at best. Points to a lack of foresight /organizational planning at higher levels and suggests a lack of concern for resident's experience as a prime priority. I have had family in other similar facilities in the area as well as out of state. Merrill Gardens would still be my first choice. This is clearly a bottom line focused business first and senior residence second: occasional cracks in the facade of outstanding service can be seen. I worry about the future of the place, as I have seen a constant flow of managers in all previous places we have experience with. On balance, many in house staff do go the extra mile to make sure residents are respected and treated with kindness and personal attention. It always helps to have an outside family member paying attention and keeping track of things.

Response from Merrill Gardens at Gilroy

September 26, 2014

Thanks for bringing these issues to our attention. We do our best to provide a pleasant experience for our residents, so reading the specifics you mentioned will help us improve. If you have any other concerns or would like to discuss anything further please do not hesitate to reach out to us directly.


5.0
September 16, 2014
Anonymous - Toured community
Verified Review
Review of Village Green Alzheimer's / Memory Care in Gilroy, CA

Full at present & no respite available. Fits her needs. Memory care fully isolated whereas Campbell integrated activities when appropriate. Also considering.

Response from Merrill Gardens at Gilroy

September 26, 2014

We're glad your visit was a pleasant one! If you have any questions, please feel free to contact us!


5.0
August 7, 2014
Anonymous - Loved one of resident/client
Verified Review
Friendly people

This is my mom's first week so it's too soon to tell, but she said she's beginning to like it here because of how friendly everyone is!

Response from Merrill Gardens at Gilroy

August 29, 2014

Thank you for writing us this review. We're happy to hear that your mother is enjoying her stay with us. We will continue working hard to make sure she enjoys it here. If you have any concerns, don't hesitate to reach out to us directly.


5.0
July 16, 2014
Carolyn - Loved one of resident/client
Verified Review
Everything was pretty good, and straightforward too

They are very clean, the staff was great too. In comparison to other places we saw the pricing was competitive. The food was good. Everything was pretty good, and straightforward too, it was really good.

Response from Merrill Gardens at Gilroy

August 4, 2014

Thank you for leaving us this review. We're glad to know that you found the pricing and food here to your liking. We work hard to make sure everything is top notch for our residents. If you have any further questions, feel free to reach out to us.


Neighborhood around Merrill Gardens at Gilroy

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Merrill Gardens at Gilroy in google map

Frequently Asked Questions about Merrill Gardens at Gilroy

Merrill Gardens at Gilroy offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Merrill Gardens at Gilroy has received an average review rating of 4.1 based on 25 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.