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Memory Care
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Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

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Merrill Gardens at Gilroy community exterior
13 Photos
13 Photos available
6 Floor plans
6 Floor plans available
Merrill Gardens at Gilroy in google map
Paula - Loved one of resident/client
4.0
Great Staff nice community

Mom really likes the social relationships she's making through activities. She loves the staff, but repeatedly comments how short staffed they are. She eats in the dining room, likes the flexibility, and looks forward to some items, but tends to be critical about the temperature of the hot food. Most of the time it's cold and she needs to ask for it to be put in the microwave. She's happy with housekeeping, but feels more boundaries need to be set with the maintenance staff. She would prefer a set date and time as opposed to the present, "knock knock" and walk in. We can see that for first and second floor, but not the third floor, Independent Living.... Read more

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About the facility Merrill Gardens at Gilroy

Neighboring a charming residential neighborhood, this traditional community boasts elegance and comfort. Neutral tones adorn the exterior and interior to create a warm, welcoming ambiance. The community has been named the best senior living community in Gilroy for three consecutive years and aims to uphold the standard by tirelessly working to keep residents happy and engaged through outstanding care and services.

The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. At Merrill Gardens at Gilroy, residents can choose from independent living, assisted living, and memory care options to help accommodate their unique care needs. The community is also conveniently located near several parks and walking trails offering plenty of opportunities for residents to venture out and admire California’s captivating natural areas.

Community Amenities and Services

To personalize care to each individual’s unique needs, the community offers a wide variety of services. The 24-hour staffing and resident call system enable each resident to feel safe and lead a worry-free lifestyle. The friendly staff handles daily chores and caretaking so that residents can spend their time on what truly matters to them. They offer weekly housekeeping, on-site maintenance, and scheduled...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Merrill Gardens at Gilroy is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Merrill Gardens at Gilroy

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Merrill Gardens at Gilroy

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 41-50lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Swimming Pool
Billiards Lounge
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Filipino
Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Bible Study Group

Reviews

for Merrill Gardens at Gilroy
4.2(32 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.5

Meals & Dining

4.0

Care Services

4.2

Activities

4.3

Staff

4.8

Value for Cost

4.2

Overall Experience
18
7
4
3
0
Date Submitted
2
5
10
Reviewer
1
18
13
0
Care Received
5
24
3
1-20 of 32 reviews
Sort by

4.0
Paula - Loved one of resident/client
Independent Living
November 22, 2022
Verified Review
Great Staff nice community

Mom really likes the social relationships she's making through activities. She loves the staff, but repeatedly comments how short staffed they are. She eats in the dining room, likes the flexibility, and looks forward to some items, but tends to be critical about the temperature of the hot food. Most of the time it's cold and she needs to ask for it to be put in the microwave. She's happy with housekeeping, but feels more boundaries need to be set with the maintenance staff. She would prefer a set date and time as opposed to the present, "knock knock" and walk in. We can see that for first and second floor, but not the third floor, Independent Living.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

4

Response from Merrill Gardens at Gilroy

November 23, 2022

Hi Paula, thank you for taking the time to leave us this candid review. We've sent it to the team so that they are aware, but we're glad that your Mom has had a positive experience overall.


5.0
Anonymous - Loved one of resident/client
Independent Living
October 24, 2022
Verified Review
A Good Solution for a Difficult Choice

This is a good community to live. My loved one was able to make friends quickly here, and they feel safe. The staff communication with the family has been good and they have been responsive to our questions about our loved one. There are three meals a day served and there are choices for the residents to choose from. Also, the dining is open 7 am to 7 pm daily for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Merrill Gardens at Gilroy

October 28, 2022

Thank you so much for taking the time to leave us this review! We are happy to hear your loved one has enjoyed Merrill Gardens thus far. Please don't hesitate to reach out if you ever need anything.


5.0
Phillip - Loved one of resident/client
Memory Care
July 15, 2022
Verified Review
Excellent location for asstisted living-memory care

The staff is really great. The food was excellent. The community is a little pricey. Overall, the staff is helpful, and they take good care of the client. I appreciate the facility.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4

Response from Merrill Gardens at Gilroy

July 18, 2022

Hi Phillip, Thank you for taking the time to leave us this review. We appreciate it greatly.


5.0
anonymous - Toured community
Assisted Living
April 22, 2022
Verified Review
Community Tour

Merrill Gardens at Gilroy was nice, but it was extremely upper crest. They had polished marble floors. That was not at all the type of environment for my dad to feel comfortable. It all just depends on what it is you prefer and are looking for.


2.0
anonymous - Toured community
Assisted Living
March 9, 2022
Verified Review
Tour of Merrill Gardens

Merrill Gardens would have been a good location for us, but I was just not impressed by our tour experience with them. The staff who showed us around were really nice, I just did not get a good gut feeling about the facility. I would have been leery to leave my loved one here. It was just not a good fit for us.


5.0
anonymous - Loved one of resident/client
Independent Living
January 27, 2022
Verified Review
Great choice

The staff have been extremely friendly and helpful. The food has really gone downhill in the last few months I think due to staffing shortages, but in the beginning it was great. I really have had no issues and would recommend Merrill Gardens to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

5


5.0
Tracy A - Loved one of resident/client
Assisted Living
December 17, 2021
Verified Review
Really warm and positive environment

This community takes really good care of the residents. The atmosphere is not like I expected assisted living to be. It is a very active community and all of the other residents are very welcoming. The residents have relationships and have lunch together and it was a really positive experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
L J - Loved one of resident/client
Assisted Living
July 21, 2021
Verified Review
Surprised At the Good Value

I was very impressed with the staff. They are good at what they do. The administrator had great stories about their own family, and you can tell she cares about the community and the population she is working with.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
June 7, 2021
Verified Review
Very happy with them so far.

We've been very happy with them. I'm very happy with the care that my loved one is receiving. They've been very accommodating every step of the way. I feel like they've gone over and above to accommodate my loved one, which has been really nice. So far, I would recommend them.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Assisted Living
March 1, 2021
Verified Review
Nice Community, Needs Better Communication

The communication is lacking towards the families, staff, and residents. If there are activities the residents don't know about it, unless the resident stumbles on to it. The community didn't even know when the quarantine was to start and stop. The community overall is nice, and most of the staff are friendly. The consistency in rules is another concern. For example, there was no separation of staff and residents for vaccines.


3.0
anonymous - Toured community
Memory Care
May 29, 2020

Dine anytime, Studio $3400 month 1 bedroom $3800 month

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
December 10, 2019

Was very pleased with the tour of Merrill Gardens. It’s very nicely decorated with plenty of activities for the residents. Love the anytime dining

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Merrill Gardens at Gilroy

May 11, 2020

Thank you for taking the time to leave us this review. We are glad that you enjoyed the tour.


4.5
anonymous - Resident/client
Memory Care
October 19, 2017
Verified Review
I'm right at home

I looked at several wonderful communities before choosing Merrill Gardens I felt right at home when I walked in and they let me visit 2 full days to see if it was a good fit for me. They have a weekly town hall meetings to listen to our needs and wants. There are tons of activities daily I have been asked to be on the Library committee, there's dominoes, nightly movies and lots more just so nice to have an independent active lifestyle. They come in weekly to clean and the staff is just so friendly and helpful. The food is great with weekly menus you receive on Sundays. They have a garden that they use for our food and a beautiful rose garden to sit and enjoy. I've made so many friends and would recommend this to anybody.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Merrill Gardens at Gilroy

October 20, 2017

This is such wonderful feedback to receive! Thank you for sharing this with us. We are so happy to hear that you are enjoying a wide variety of activities and making new friends.


5.0
Gamgamstyle - Loved one of resident/client
Memory Care
September 22, 2017
It's a great place

Great facility, friendly staff , lots of amenities and well equipped. Food is awesome

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Merrill Gardens at Gilroy

May 11, 2020

Hello, thank you for taking the time to leave us this review. We are happy to hear that you would recommend Merrill Gardens to others. Please don’t hesitate to reach out if you ever need anything else.


4.0
anonymous - Toured community
Memory Care
May 16, 2017
Verified Review
Take a look

The people we met when we visited this community were nice. The community was clean and it seemed like a good value. I would recommend taking a look at this community

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Merrill Gardens at Gilroy

May 19, 2017

We are so pleased to hear that you would recommend others to take a look at Merrill Gardens. It is great that you enjoyed the people you met with during your visit.


2.0
anonymous - Loved one of resident/client
Memory Care
January 2, 2017
go somewhere else

They forget to give my mother-in-law her meds/not on time & this costs extra. Things we buy her disappear, Several incompetent caregivers (although Maria is really sweet & helpful). Several employees are very difficult to understand. One disappeared while my mother-in-law was passed out, waiting for paramedics. Thank God for the home care nurse that was visiting and discovered her. The prices are ridiculous. Many concerns...

Cleanliness

3

Friendliness

3

Care Services

2

Activities

2

Value for Cost

1

Response from Merrill Gardens at Gilroy

January 4, 2017

We appreciate you sharing these concerns with us and we would like to speak with you further. Please contact us directly if you are willing to provide additional feedback so we can address any issues.


4.0
anonymous - Toured community
Memory Care
November 11, 2016
Verified Review
Kitchen staff was very friendly !!

[Removed] the women that gave my loved one and I a tour of the community was absolutely great and was very generous and made sure to follow up with us after we had left to make sure we had found somewhere for my mother to live. The staff in the kitchen was also very helpful and friendly especially [Removed]. She went out of her way to come up to our table during our meal and spend a few moments with us explaining different things about the facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Merrill Gardens at Gilroy

December 5, 2016

We are so pleased to receive this review for Merrill Gardens. We will be sure to let the dining team know about your positive experience as well.


5.0
anonymous - Toured community
Memory Care
July 31, 2016

Grandma would love this place. It's clean, they have anytime eating from 7-7. Early bird breakfast on the 3rd level. Has a little bit of a 'cleaning product odor'. Many Giants fans which Grandma would love. It's inviting. Includes laundry and if you want to do your own detergent is provided. Puzzle room is beautiful. Priced well.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Merrill Gardens at Gilroy

August 5, 2016

Thanks for writing us this positive review for Merrill Gardens! We are glad to hear about everything you enjoyed, and pleased that you think your grandma would enjoy living at Merrill Gardens. Please contact us if there are any questions we can help answer for you.


3.0
anonymous - Toured community
Memory Care
September 18, 2015
Verified Review
Friendly Staff, But Not Enough

They have some very friendly people, however, they have too few staff members to offer the services that they charge for and they are not very responsive whenever those services are requested by someone.

Cleanliness

4

Friendliness

3

Care Services

2

Activities

3

Value for Cost

2

Response from Merrill Gardens at Gilroy

September 24, 2015

Thank you for providing us with this feedback. We appreciate hearing your concerns and we would be happy to speak with your further. Please contact us directly at your convenience.


2.0
Elderly Care Review - Loved one of resident/client
Memory Care
June 2, 2015
Placing a parent here is not recommended

My Dad has lived at Merrill Gardens at Gilroy for 3 + years. Initially, when it was Village Green, we were very pleased with the management and care taken with residents. However, after Merrill Gardens took over, the facility, management, and care given the residents has declined, while the cost continues to rise. My review below is generally not good. However, it does not apply to all work staff and all caregivers. Some do quite well. My overall impression is that this facility is not a warm, caring facility. Rather, it appears to care mostly about profit. The management is currently poor. The manager does not know or show any personal interest in any of the residents. The employees hired (care givers and waiters, housekeepers, etc.) generally have very little of the training that should be required for working with elders who need assistance. If someone falls, they can plan to spend some time on the ground before someone comes to their aid. If someone is sick, it may be hours before the resident nurse (if there is one) checks on them. If they are restricted to their room (in case they are ill), food doesn't show up in a timely manner. The resident may need to call and request food repeatedly before finally getting some. Also, they are then told that they need to pay for the food that is delivered to their room. Initially, laundry once a week was covered in the room price. Now, residents must pay for each load of laundry. The launderers are careless with the laundry. They will wash rugs with delicates. The washing machines are not maintained and are dirty. Weekly room cleaning is included in the price. However, there are some housecleaners that don't even know how to clean a toilet. The food is generally good. However, there are days when the people order food and it never gets to their table. On occasion, residents leave the dining room without their dinners. At night time the staff disappears and if a resident buzzes for help, the call is not always answered. It appears that no one monitors the phones or the doors. Initially, residents were taken to their doctor appointments up to three days a week. That service is now limited to one day a week. Sometimes it is difficult for the residents to get to a doctor. This review is very negative, but the management is negative. Overall, I feel that the staff is under trained, under paid, and just doesn't care about the residents. The corporation seems mainly interested in padding their bottom line at the expense of the residents. Initially, I would have given this facility at least four stars. However, there are many problems that need to be addressed, and competent, friendly management is a must. This is the residents' home and they should be made to feel like it is their home. Merrill Gardens at Gilroy has some work to do! If I was making the decision now in choosing a residence for my parent, I would not choose this facility.

Cleanliness

2

Friendliness

3

Care Services

2

Activities

3

Value for Cost

2

Response from Merrill Gardens at Gilroy

June 17, 2015

We are disappointed to hear this feedback and we would very much appreciate the opportunity to talk with you to get more information. Please contact us directly so we can address your concerns.


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Frequently Asked Questions about Merrill Gardens at Gilroy

Merrill Gardens at Gilroy offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Merrill Gardens at Gilroy has received an average review rating of 4.2 based on 32 reviews. See all reviews.

Call (408) 842-0113 to reach a resident at Merrill Gardens at Gilroy.

To reach a resident at Merrill Gardens at Gilroy call: (408) 842-0113


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.