Truewood by Merrill, Ocean Springs

Truewood is a clean, comfortable facility. The staff is adequate, they provide good care to the residents. I would definitely recommend Truewood as it is a clean, comfortable, caring facility.

This is a really nice community. The staff are really friendly and helpful. The location is close to doctor appointments, grocery stores, and a hospital. There is always some type of activity going on, even if it is just sitting and talking with other residents. There are three meals a day provided and there are choices to choose from. The food is very enjoyable. I would recommend the community to others for their loved ones, and have already recommended the community to friends. The management team is very nice and they get to know the residents quickly. My loved one and I are happy here.

Very family orientated place. It touches me to see families coming together

Truewood staff went above and beyond for my family helping to make it possible for my dad to become part of their community. I have personally witnessed their deep compassion for residents mental and physical well-being. I had struggled for months trying to find an assist living home for my dad that we could help dad afford. I honestly was beyond hope. Dad just did not meet “long term” criteria but definitely fell into the category of “assist living”. The staff at Truewood followed up with me and listened to my story of the struggles I had come up against in finding a place for him. Since dad’s moving into Truewood, he has become “my dad” again! He has his independence yet has the security of caregivers. Thank you for caring and listening to me. You guys are professional, caring, creative, lively and awesome!!! I can not Thank you enough. You have truly been a God send??

The caregivers are just wonderful. And one of my minsters came to see me the other day and commented on how different it was here under the new ownership. Everyone is so friendly. And they do anything to help you. I like my apartment very much. It's roomy, and it's homey. And it looks out over the garden, which is nice. I am a Celiac, so that's been a struggle. It's a constant question of Can you eat this, Can you eat that? Every day. But that would be any place I would go. And they're at least interested in trying to accommodate that for me. They do have a lot of activities. I just don't care for the ones that they offer.

Everyone is very nice. The staff is very friendly and accommodating. The activities fit my loved one's lifestyle. Bingo, gardening, and more are some activities available for the residents to choose from.

This facility was pleasant and had charm. The staff and residents were extremely friendly. We toured Truewood in the morning prior to lunch, and they seemed to have many activities listed for the day although none were going on at the time we were there. There was no unpleasant smell, and the facility seemed manicured outdoors. We decided on another facility as that one fit my mother in law better, but this would have been our next on the list as the price was reasonable for what they offer.

We chose this facility because of their health record, the proximity to family, and the lack of covid cases at the time that we transferred her and their covid safety protocols. They send emails frequently and are semi responsive to requests made but I do know they are busy. My mom loves the food and has had no complaints about it. I would recommend to others looking.

Our loved one has diverticulitis that needs to be on a special diet, the community has orders from the doctors stating this and they still allow her to chose from the regular food menu. For the amount of money we are spending, we were expecting better care.

Very clean facility. [Name removed] was very informative and helpful.

The staff was friendly. We went at 3 p.m. so the residents were out and about with various activities. The rooms were clean. This was my first tour so I am not sure how to rate the facility.

Toured without an appointment. Staff were friendly and allowed us to tour on our own. Residents seemed happy and content.

We are so happy to have this as our mom's new forever home. The staff and nurses are wonderful. Very caring and professional.

I was looking for a place for my aunt and as a friend advised if you are going to check out an assisted living you should come at meal time. As I watched the staff serve the meal I was struck with way that the staff were so kind and well trained. The people who were eating were treated well and generally seemed happy to be there. The food looked and smelled really good not like hospital food. After I told my two cousins about my visit they were excited and made an appointment to take a tour.

I absolutely love the Gardens!! It's very clean and welcoming from the moment you walk in the front door. The administration staff is very helpful in answering all question from the ED,BOM, to health service director. They have wonderful food and there Day is filled with a lot of activities, even trips out. I would recommend this place to anyone.

The Gardens has done a great job helping my father make a great transition into assisted living. His studio is warm, cozy and inviting and we've made it his own with the help of the Gardens. He is still feeling quite independent despite needing some assistance in certain areas. He enjoys the friends that he has met, and considers the entire Gardens staff good friends as well. We are impressed at the quick response to any questions or concerns we have had and how friendly, attentive and respectful the Business Admin, staff and Health Services Director are to all residents and their families. We love the available transportation for my father and the other residents. I am happy to say that their Social Calendar has been a busy one, there are also many opportunities to gather together and have a good time at the Gardens. Dad cannot believe how fast his first year has gone, and neither can we.

I couldn't pick a better place for my loved one. I love how the staff treat the residents like family.

My friend's mom needed attention quickly when she was ill and the staff answered her questions quickly and efficiently. They really go above and beyond to help others.