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Merrill Gardens at Willow Glen

1420 Curci Drive, San Jose, CA 95126

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Merrill Gardens at Willow Glen patio
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Don - Loved one of resident/client
4.0
A major decision for helping the elderly.

They have caring staff who respond quickly if there's an issue. It's a safe environment, which I appreciate. The only negative thing I've seen is the training of new staff needs to be improved. And the facility itself is aging, resulting in some maintenance issues - for instance the elevator isn't working.... Read more

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About the facility Merrill Gardens at Willow Glen

This ideal location enables residents to escape the city’s noise and enjoy the small-town feel of the charming neighborhood of Willow Glen. The community is surrounded by bright green trees, offering residents a vibrant, lively atmosphere. The classic interior is adorned with timeless furniture and decor, offering comfort and familiarity. Nearby, residents can visit boutiques, cafes, parks, or walk the trails along the babbling creek.

This community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. You’ve spent your life building friendships, pursuing hobbies, and accomplishing great things — why not join a home that helps you continue that path? At Merrill Gardens at Willow Glen, residents can choose from independent living, assisted living, and memory care options to accommodate their lifestyles.

Community Amenities and Services

To make residents feel at home, the community does its best to foster a friendly atmosphere. Being home often means taking care of daily tasks, but here, the staff aims to eliminate those worries by offering weekly housekeeping, on-site maintenance, scheduled transportation, and a comprehensive wellness program. They also take care of the cooking and provide nutritious, chef-prepared meals daily. Furthermore, the community...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Merrill Gardens at Willow Glen is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Merrill Gardens at Willow Glen

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Merrill Gardens at Willow Glen

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units
Cable or Satellite TV

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

Filipino
Spanish
Vietnamese
English

Activities

Devotional Activities Offsite
Art Classes
Educational Speakers / Life Long Learning
Live Well Programs

Reviews for Merrill Gardens at Willow Glen

4.1
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

3.5

Care Services

4.1

Activities

4.0

Staff

4.7

Value for Cost

3.9

Overall Experience
18
20
5
1
2
Date Submitted
4
7
9
46
Reviewer
3
20
23
0
Care Received
6
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1-20 of 46 reviews
Sort by

4.0
Don - Loved one of resident/client
Assisted Living
July 27, 2022
Verified Review
A major decision for helping the elderly.

They have caring staff who respond quickly if there's an issue. It's a safe environment, which I appreciate. The only negative thing I've seen is the training of new staff needs to be improved. And the facility itself is aging, resulting in some maintenance issues - for instance the elevator isn't working.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4


3.5
Anonymous - Toured community
Memory Care
July 21, 2022
Verified Review
My Tour Experience at Merrill Gardens at Willow Glen

This is a smaller community and it felt like going to Grandma's house. It didn't feel right for our loved one. All activities were held in one room.

Response from Merrill Gardens at Willow Glen

July 22, 2022

Hi there, thank you for taking the time to leave us this review.


4.0
anonymous - Loved one of resident/client
Assisted Living
June 28, 2022
Verified Review
Recommend, some staffing issues...

It has been pretty good. They are having some staffing issues so are not super consistent with level of care though.

Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

3.5

Activities

4

Staff

4

Value for Cost

4

Response from Merrill Gardens at Willow Glen

July 22, 2022

Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.


4.0
anonymous - Loved one of resident/client
Assisted Living
June 20, 2022
Verified Review
Happy with our choice

We like Merrill Gardens....there were a couple of issues with getting our loved ones meds straight, etc...original fee was [amount removed] per month understanding there would be additional fees for additional care. We ended up landing on ~[amount removed] per month. After a couple days they informed us our loved one was taking too much care and we had to hire additional care (on their approval) for additional 35.00 an hour to get our loved one acclimated to their routine. No compensation given and yet we were paying for additional attention they did not have to give.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4.5

Response from Merrill Gardens at Willow Glen

June 20, 2022

Hi there, thank you for taking the time to leave us this review. Please let us know if any of the care issues persist as we want to make sure your experience at Merrill Gardens is the best that it can be.


5.0
anonymous - Loved one of resident/client
Assisted Living
April 8, 2022
Verified Review
Merrill Gardens at Willow Glen review

there has been different staff changes and transitions during our loved ones stay but the executive director is fantastic, all the care givers are fantastic. It is a very nice community that is kept very clean.

Response from Merrill Gardens at Willow Glen

April 11, 2022

Hi there, thank you for taking the time to leave us this review.


3.5
Mitch - Toured community
Memory Care
March 30, 2022
Verified Review
My tour review

The tour was fine and the community was nice. However, at the time they did not have any rooms available and I did not hear back from them either for a follow up like i thought I would.


2.0
Elsie D - Loved one of resident/client
Memory Care
February 14, 2022
Verified Review
Very disappointed, would certainly not recommend

We have not had a good experience with Merrill Gardens, my loved one is in the Garden House which is the memory care side of facility. Sometimes I think his bathroom and room should be cleaned better than it is since he is unable to do that himself. I never get a list of activities that they are doing. A lot of his belongings have gone missing. I have not been pleased with the care and I will be moving him out soon.

Cleanliness

4

Friendliness

4

Care Services

2

Activities

2

Staff

4

Value for Cost

2


5.0
R. A. - Loved one of resident/client
Assisted Living
June 1, 2021
Verified Review
Be Sure to Check Them Out

We have been there for a few short weeks so far. We have been very happy with the community. I would recommend you check them out for your loved one. The communication with the staff is excellent so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Assisted Living
March 18, 2021
Verified Review
Improving

When my mom first moved in, the facility was not ran properly. They not have a new director and administrator, so since they have made these changes they have come a long ways and are improving. They brought on a lot of new staff as well which has been good. The meals were being delivered and it was cold and they did not have a lot of variety. They only had 2 things to pick from for lunch, and whatever you do not pick that is what you get for dinner. They did just start going to the dining room, so it may improve. They have been doing a little more activities the past month since things are starting to open back up, so we are excited for that.

Cleanliness

4

Friendliness

3.5

Meals & Dining

3

Care Services

3.5

Activities

4

Staff

5

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
July 12, 2020

This tour was done [date removed]. [Name removed] was very helpful and gave me a great tour of his facility. Price OK.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
June 11, 2020
Verified Review
A good residential facility

They take the residents out but it is not really well advertised and they could offer more outing that are appropriate for all of resident's needs . The are always rushing during activities in the building . They just don't have enough staff support for activities. It's a nice residential facility. My mom is happy and the other resident seem to be fairly happy there. My mom says food is good. They have a nice outdoor patio and they offer underground parking for the residents.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


2.5
anonymous - Loved one of resident/client
Memory Care
January 16, 2019
Beware!

My parents have lived at Merrill Gardens for the past few years. Staffing is always a problem. Chef quits regularly and any good staff leaves for better paying jobs. Can't keep a general manager. Food is horrible. If you need any help with daily living, they charge even more. Very expensive and rent is always going up. They need to pay a decent wage and try to keep staffing consistent. I do not recommend this place.

Cleanliness

4

Friendliness

3

Care Services

1.5

Activities

2.5

Value for Cost

1

Response from Merrill Gardens at Willow Glen

February 1, 2019

Hi there, we regret that your experience didn’t meet our high standards of providing the best care possible. We’d like to hear more about what happened so that we can be sure to address the situation appropriately. Would you mind emailing our support team at [removed] with additional details?


4.0
anonymous - Toured community
Memory Care
September 10, 2018

Expensive and out of our price range.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Merrill Gardens at Willow Glen

September 13, 2018

Thank you for taking the time to leave us this review. Best of luck in your search for the right home.


4.0
anonymous - Loved one of resident/client
Memory Care
July 27, 2017
Verified Review
Located is perfect for shopping

Mom is doing fine since moving here. She seems to be well adjusted however I would like her to be doing more of the activities than what she is currently doing. The community has a piano that the residents can play or sit by the fireplace and listen to someone else play. The staff is wonderful very engaged with the residents and the families. The community is kept very clean and well maintained. They have different areas around the building to sit and visit with family or friends or just the other residents. Mom said the food is ok it could be better.

Cleanliness

3.5

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
May 26, 2017
Verified Review
Mom is really happy!!

I have no complaints about the care that my loved one has received at this community. The staff have all been wonderful to her and have accommodated her needs to the best of there ability. She has had no issues with the food and enjoys participating in many activities with the other residents. I would highly recommend it to anyone. My mom is very happy and that is what is most important to me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
May 25, 2017
Verified Review
I toured!!

I toured Merril Gardens prior to making a decision, and it was a nice place. The facility was in good shape and the people there were very friendly. It all came down to location, and also the food was not that great there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
anonymous - Toured community
Memory Care
April 7, 2017
Verified Review
A Visit To The Community

They were a good community and in the mater of trying to fit into what was being offered and finding a good fit for brother was a new experience to me. On the tour they were pretty much professional and friendly. I went through the whole community. It was helpful to have a list of communities to visit from A Place For Mom. This was not the right fit.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5

Response from Merrill Gardens at Willow Glen

April 14, 2017

Thank you for taking your time to visit Merrill Gardens and provide us with this review. We hope you find the right fit as you research different senior living options. Please let us know if we can offer any additional assistance or answer any questions.


5.0
anonymous - Toured community
Memory Care
March 11, 2017

A finalist for my in-laws. Great location, nice facility, large apartments and good variety of activities and services. No 2 bedrooms are available right now which was important criteria in their decision.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Merrill Gardens at Willow Glen

March 21, 2017

Thank you for writing us this positive review. We are happy to hear that you are considering Merrill Gardens for your in-laws. Please let us know if we can answer any additional questions!


4.0
anonymous - Toured community
Memory Care
November 27, 2016

Positives: Super professional but friendly staff. Lovely community facilities. Lots of programming and support. LOVE the fact that once you move in you don't have to move again if you need to shift from "independent" to "assisted" living. Apartments are relatively spacious and contemporary. Cons: Fewer younger, truly independent residents than, say, [Removed]. Setup of building results in long dark hallways that are very nondescript and feel a bit institutional. Quite expensive.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Merrill Gardens at Willow Glen

December 16, 2016

Thank you for writing us this review. We appreciate hearing the pros and cons you found. If there is anything additional we can help with, please let us know!


1.0
anonymous - Toured community
Memory Care
June 21, 2016

not interested - friend lived there - not what I am looking for - small seems like old folks place

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


Viewing 1-20 out of 46 reviews

Neighborhood around Merrill Gardens at Willow Glen

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Merrill Gardens at Willow Glen

Merrill Gardens at Willow Glen offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Merrill Gardens at Willow Glen has received an average review rating of 4.1 based on 46 reviews. See all reviews.

Call (408) 457-0898 to reach a resident at Merrill Gardens at Willow Glen.

To reach a resident at Merrill Gardens at Willow Glen call: (408) 457-0898



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.