Merrill Gardens at Willow Glen

We have been there for a few short weeks so far. We have been very happy with the community. I would recommend you check them out for your loved one. The communication with the staff is excellent so far.

When my mom first moved in, the facility was not ran properly. They not have a new director and administrator, so since they have made these changes they have come a long ways and are improving. They brought on a lot of new staff as well which has been good. The meals were being delivered and it was cold and they did not have a lot of variety. They only had 2 things to pick from for lunch, and whatever you do not pick that is what you get for dinner. They did just start going to the dining room, so it may improve. They have been doing a little more activities the past month since things are starting to open back up, so we are excited for that.

This tour was done [date removed]. [Name removed] was very helpful and gave me a great tour of his facility. Price OK.

They take the residents out but it is not really well advertised and they could offer more outing that are appropriate for all of resident's needs . The are always rushing during activities in the building . They just don't have enough staff support for activities. It's a nice residential facility. My mom is happy and the other resident seem to be fairly happy there. My mom says food is good. They have a nice outdoor patio and they offer underground parking for the residents.

My parents have lived at Merrill Gardens for the past few years. Staffing is always a problem. Chef quits regularly and any good staff leaves for better paying jobs. Can't keep a general manager. Food is horrible. If you need any help with daily living, they charge even more. Very expensive and rent is always going up. They need to pay a decent wage and try to keep staffing consistent. I do not recommend this place.

Expensive and out of our price range.

Mom is doing fine since moving here. She seems to be well adjusted however I would like her to be doing more of the activities than what she is currently doing. The community has a piano that the residents can play or sit by the fireplace and listen to someone else play. The staff is wonderful very engaged with the residents and the families. The community is kept very clean and well maintained. They have different areas around the building to sit and visit with family or friends or just the other residents. Mom said the food is ok it could be better.

I have no complaints about the care that my loved one has received at this community. The staff have all been wonderful to her and have accommodated her needs to the best of there ability. She has had no issues with the food and enjoys participating in many activities with the other residents. I would highly recommend it to anyone. My mom is very happy and that is what is most important to me.

I toured Merril Gardens prior to making a decision, and it was a nice place. The facility was in good shape and the people there were very friendly. It all came down to location, and also the food was not that great there.

They were a good community and in the mater of trying to fit into what was being offered and finding a good fit for brother was a new experience to me. On the tour they were pretty much professional and friendly. I went through the whole community. It was helpful to have a list of communities to visit from A Place For Mom. This was not the right fit.

A finalist for my in-laws. Great location, nice facility, large apartments and good variety of activities and services. No 2 bedrooms are available right now which was important criteria in their decision.

Positives: Super professional but friendly staff. Lovely community facilities. Lots of programming and support. LOVE the fact that once you move in you don't have to move again if you need to shift from "independent" to "assisted" living. Apartments are relatively spacious and contemporary. Cons: Fewer younger, truly independent residents than, say, [Removed]. Setup of building results in long dark hallways that are very nondescript and feel a bit institutional. Quite expensive.

not interested - friend lived there - not what I am looking for - small seems like old folks place

We had lunch and toured with my mother last week and have put down a deposit to hold us in place but we are still looking. The area is great and the apartments are good size. Waiting list of 5 months.

Nice clean friendly place.

My mother has been in a one bedroom apartment for 3 weeks at Merrill Gardens, Willow Glen. I am impressed by the friendliness of the staff and quality of care they are providing my mother. She is making friends and going to activities.

Nice building and rooms. However outside area was not as inviting as it was too sunny and looked like it was only used for special events.

They are very friendly. It is a nice, clean, and comfortable environment.

Nice size rooms although the overall layout of the building seemed a little confusing. Much traffic noise on east side of building, but only when window or patio door is open. Nice bathroom set-up.

Merrill Gardens Willow Glen would have been a fine selection had there been a private room available. The memory community seemed well connected as a group. It felt like a 'family' environment, comfortable and easy, clean and safe.