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Truewood by Merrill Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

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Truewood by Merrill Henderson community exterior
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street view of Truewood by Merrill Henderson
Anonymous - Resident/client
5.0
Good Community

This has been a fine experience. All the staff were very nice and wonderful to work with. The only complaint I have is with the food. They didn't offer a lot in a way for meals. The residents used to be allowed to order anything from 7-7 and this changed. Nothing was handled with the food due to favoritism with the chef and the manager. There was a resident's meeting and the council leader took the complaints to the Manager and nothing was done about it. The apartment was nice, and the young ladies that cleaned the rooms were very good. The activities offered were good.... Read more

Read all reviews

About the facility Truewood by Merrill Henderson

Feeling connected to one’s surroundings is incredibly important, so Merrill Gardens at Siena Hills works hard to provide a welcoming, comfortable environment. The hacienda-style community offers elegance and familiarity — making it the perfect place to call home. The resort-style community is designed to meet each individual’s unique needs. Nearby, residents have easy access to local shops, restaurants, and medical facilities.

The wonderful community is a proud member of Merrill Gardens — a family-owned company dedicated to providing freedom and flexibility in retirement. You’ve spent your life building friendships, pursuing hobbies, and accomplishing great things, so let the Siena Hills team help you continue doing so. Choose from independent living, assisted living, and memory care options.

Community Services and Amenities

At Merrill Gardens Siena Hills, the staff personalizes care for each individual by providing a wide range of services. The 24-hour staffing and resident call system enables each individual to feel safe and lead a carefree lifestyle. Chores and caretaking are handled, so residents can spend their time on what’s important to them. The care team offers weekly housekeeping, on-site maintenance, and transportation options.

For residents requiring additional support, the assisted living option is ideal. The compassionate care team is happy...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Truewood by Merrill Henderson is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Truewood by Merrill Henderson

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Truewood by Merrill Henderson

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Ballroom
Billiards Lounge
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Catholic Services

Reviews for Truewood by Merrill Henderson

3.9

(34 reviews)

Write a Review

Cleanliness

4.2

Care services

4.0

Staff

4.4

Meals & dining

2.4

Activities

4.2

Value for cost

4.0

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Verified Review
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1-20 of 34 reviews
4.0
May 18, 2022
anonymous - Toured community
Verified Review
My tour review

I wanted a community that was smaller and not to overwhelming for my loved one. The tour was very good and they gave me all of the information that I needed it was just not the environment that I was looking for for my loved one.


5.0
April 15, 2022
Anonymous - Resident/client
Verified Review
Good Community

This has been a fine experience. All the staff were very nice and wonderful to work with. The only complaint I have is with the food. They didn't offer a lot in a way for meals. The residents used to be allowed to order anything from 7-7 and this changed. Nothing was handled with the food due to favoritism with the chef and the manager. There was a resident's meeting and the council leader took the complaints to the Manager and nothing was done about it. The apartment was nice, and the young ladies that cleaned the rooms were very good. The activities offered were good.


5.0
April 4, 2022
Gabby - Loved one of resident/client
Verified Review
Short But Good Stay

My loved one was not there for very long. I really liked the head nurse, Michelle. We were in kind of a sticky situation with hospital admissions, which was not at all Truewood's fault. So my loved one did hospice at Truewood and passed relatively quickly. It was as good of an experience for our family as could be expected. considering the circumstances.


4.0
March 28, 2022
anonymous - Loved one of resident/client
Verified Review
Truewood by Merrill Henderso review

Our experience so far has been excellent


2.0
February 18, 2022
J W - Toured community
Verified Review
My Tour Experience

This was the least impressive community and wanted more room for my loved one to roam.

Response from Truewood by Merrill Henderson

February 25, 2022

Hello, thank you for taking the time to leave this review and for the feedback.


3.0
December 9, 2021
Charles S - Toured community
Verified Review
My tour review

This community did not have memory care. It was a really nice community but they were not prepared for someone who would need memory care.


5.0
October 14, 2021
anonymous - Loved one of resident/client
Verified Review
Highly recommend

We chose Merrill Gardens because of the staff members, they were very helpful, open and giving. I would tell others to just make sure to go in and meet the staff, it is really the people who make all the difference in a facility. They know my mom by name and my name, the care is is very personalized. I would absolutely recommend them.

Response from Truewood by Merrill Henderson

October 18, 2021

Hello, thank you for taking the time to leave this review! We are so happy to hear that you would recommend us to others. Please don't hesitate to reach out if you ever need anything!


3.0
October 6, 2021
Joe R - Toured community
Verified Review
My tour review

My loved one did not like the feeling of these communities and that was the only reason that we did not go with this community.

Response from Truewood by Merrill Henderson

October 7, 2021

Hello, thank you for taking the time to leave this review!


4.0
August 24, 2021
LT - Resident/client
Verified Review
A Caring Community

The staff is very good. We've been having some problems in the dining room, and the staff has chipped in to help. People are friendly and cooperative. My apartment is just what I wanted and was expecting. I like the exercise class, which they have 5 times a week. They started showing movies, and I like most of what they show but not all. I don't care for bingo though. They bring in outside entertainment twice a week, and they let me play the piano, which is wonderful.


1.0
August 23, 2021
Traumatized J
Unsatisfactory

Terrible food. Food service is cheap not high quality and not worth what the residents pay. Memory care food is even worse. It smells absolutely awful. High staff turnover. Consistently understaffed. I view it as a money grab rather than a caring community. The most helpful caregivers are the ones who tend to leave and are one day just gone. Not enough activities. Residents are "evaluated" by a nurse via a question based test with a view toward cold heartedly moving them into the smaller "memory care" building into small shared rooms with strangers. food service since COVID downgraded, never brought it back to what it used to be, taking advantage of residents. Memory care is a locked building, no walking paths, just a locked courtyard. So depressing. Patients wander the halls with a vacant stare ... all levels are stuck in memory care together so those who are not too badly off are shoved in with others who have no idea what is going on. Way to make your loved one downslide faster.

Response from Truewood by Merrill Henderson

August 30, 2021

Hello, thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at jeris@merrillgardens.com with your preferred contact information and we’ll reach out to you.


5.0
July 29, 2021
Cindy - Loved one of resident/client
Verified Review
A Seeming Impossible decision was made easier by Merrill Gardens Staff

The community has a lot of activities available for the residents. I would recommend the community again for others for their loved ones. My loved one loves the nurses and the community has easy access for the residents and families.


3.0
May 15, 2021
anonymous - Toured community

Clean, open layout, small rooms. Nice prices right now, expected to go up significantly shortly. Assisted living feel, can see an independent person feeling trapped.


3.0
May 10, 2021
PL - Toured community
Verified Review
my review of Merrill Gardens at Siena Hills

we had a meeting at the facility and it was very nice. the community was neat and clean, and the staff was very friendly.


4.0
April 20, 2021
Jeanette - Loved one of resident/client
Verified Review
Recommend Merrill Gardens Siena Hills

I think that the room size for the money from what I've heard about other estates is good. Merrill Gardens is in many high expectation cities, so I assume they're meeting client demand. The staff have been very responsive, both to our loved one and our family. They know what's goin on. The move-in was impeccable. Communications about Covid have been very transparent and regular. I'm grateful my loved one is safe and well, and well cared for. We've experience more dementia-related care than physical, but they've been supportive and kind. They've handled her medications well, as well as transportation to medical appointments. With activities, they've resumed what they can when they can.

Response from Truewood by Merrill Henderson

April 20, 2021

Hi Jeanette, thank you for taking the time to leave us this review. We are happy to hear that you are pleased with your experience at Merrill Gardens at Siena Hills. Please don’t hesitate to reach out if you ever need anything.


2.0
February 13, 2021
Anonymous - Loved one of resident/client
Verified Review
dissatisfied

The community does not do what they tell you they are going to do and do not care about your loved ones. My loved one fell twice in 3 months and they do not check or respond to her needing help. I would not recommend this community to others.


4.5
August 15, 2019
anonymous - Loved one of resident/client
Great place

They are great, any questions get answered, food is good and mom enjoys the other residents, Friday and Monday live music happy hour, many activists and everyone is so nice.

Response from Truewood by Merrill Henderson

August 30, 2019

Thank you for taking the time to leave us this review!


4.0
December 2, 2018
anonymous - Toured community

Loved it!

Response from Truewood by Merrill Henderson

May 11, 2020

Hello, thank you for taking the time to leave us this review. We are happy to hear that you would recommend Merrill Gardens to others. Please don’t hesitate to reach out if you ever need anything else.


4.0
July 5, 2018
Harrison B - Loved one of resident/client
Great Experience

Very kind and courteous staff. Beautiful place. The residents are also very kind and friendly. My parents moved in late May and they are very pleased. Would highly recommend for senior living.

Response from Truewood by Merrill Henderson

May 11, 2020

Hello, thank you for taking the time to leave us this review. We are happy to hear that you would recommend Merrill Gardens to others. Please don’t hesitate to reach out if you ever need anything else.


5.0
December 15, 2017
Ann T. - Loved one of resident/client
Verified Review
My mom feels safe here

My Mother is very happy here and the staff is treating her wonderfully. It’s a very beautiful facility and it’s a great fit for her. The community has a lot of activities like singers who come in, a library upstairs, trips to go shopping, and bingo. A few of the amenities my mom likes is they have an in-house stylist, trips to the casino, and they are pet friendly! They also have a pretty dining room with white table cloths and she enjoys the food. I would recommend this community to other families

Response from Truewood by Merrill Henderson

December 29, 2017

We are glad to hear that your mom is happy and feels safe at Merrill Gardens. We are proud that our team is making her feel welcome and that she is enjoying some of the amenities available.


5.0
December 1, 2017
anonymous - Toured community

Great tour....probably 1st choice at this time. Beautiful facility!

Response from Truewood by Merrill Henderson

December 29, 2017

Thank you so much for writing this review for Merrill Gardens at Siena Hills!

Neighborhood around Truewood by Merrill Henderson

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Frequently Asked Questions about Truewood by Merrill Henderson

Truewood by Merrill Henderson offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Truewood by Merrill Henderson has received an average review rating of 3.9 based on 34 reviews. See all reviews.

Call (702) 614-8733 to reach a resident at Truewood by Merrill Henderson.

To reach a resident at Truewood by Merrill Henderson call: (702) 614-8733



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.