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Truewood by Merrill, West Covina

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3601 East Holt Ave, West Covina, CA 91791

9.6
Review score
48 reviews
Add review
9.6
Review score
48 reviews
5 star
50%
4 star
38%
3 star
0%
2 star
10%
1 star
2%
See all reviews
8.8
Review score
2346 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, West Covina
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Truewood by Merrill, West Covina
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Pat C
-
Resident/client
5.0
I am so glad to be here and highly recommend it
I love it here. I feel like I have come home. The people who work here are exceptional and most residents are nice too. The food is so much better here. It is hard to explain how much better this place is. The apartment sizes are great! Much bigger than where I lived previously. They have

About the facility
Truewood by Merrill, West Covina

At Truewood by Merrill, West Covina, active seniors can spend their retirement years living a stress-free lifestyle filled with joy, friendships, and hobbies. This community features modern, Spanish villa elements to spark feelings of an endless vacation. Within minutes of the community, residents can easily venture out into the city and visit stores, restaurants, parks, and medical facilities.

Residents embrace the warm California air while relaxing on the shaded front porch of this two-story community. They can also take their pup to stroll along the interweaved walking paths to admire the scattered, lush gardens. And, rainy days can be spent tucked inside the inviting atrium complete with comfortable furnishings. This community combines a homelike setting with superior amenities to offer residents a balance between home and a resort.

This lively community hosts a myriad of activities to keep residents actively engaged. Community members join each other for wine tastings, day trips, game nights, yoga classes, lectures, pet therapy, holiday celebrations, and more. Residents are also free to take advantage of the library, salon, and other facilities.

At Truewood by Merrill, West Covina, residents escape the stressors of household chores. Professional and friendly associates offer a range of convenient services including housekeeping, maintenance, and...

Read more

Senior living options offered

Independent Living

Pricing
for Truewood by Merrill, West Covina

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, West Covina

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Truewood by Merrill, West Covina
Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

West Park Senior Living
West Park Senior Living

801 Cypress Way, San Dimas, CA 91773

Atria Covina
Atria Covina

825 West San Bernardino Road, Covina, CA 91722

Brookdale Brea community exterior
Brookdale Brea

285 West Central Avenue, Brea, CA 92821

9.6
Review score
48 reviews
9.6
Review score
48 reviews
5 star
50%
4 star
38%
3 star
0%
2 star
10%
1 star
2%
10
Review score
118 reviews
10
Review score
118 reviews
5 star
70%
4 star
22%
3 star
7%
2 star
0%
1 star
1%
9.6
Review score
94 reviews
9.6
Review score
94 reviews
5 star
74%
4 star
18%
3 star
6%
2 star
2%
1 star
0%
9.4
Review score
58 reviews
9.4
Review score
58 reviews
5 star
49%
4 star
38%
3 star
7%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at Truewood by Merrill, West Covina

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Cable or Satellite TV
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Covered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Computer or Media Center
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Indoor Atrium
  • TV Lounge
  • Library
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Billiards Lounge
  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Gardening Club
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Catholic Services
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Other Religious Services
  • Pet-focused Programs
  • Live Musical Performances
  • Birthday Parties
  • Protestant Services
  • Activities Off-site
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Stretching Classes
  • Live Well Programs

Reviews

for Truewood by Merrill, West Covina

9.6Review score48 reviews
9.6
Review score
48 reviews
5 star
50%
4 star
38%
3 star
0%
2 star
10%
1 star
2%
Merrill Gardens
8.8
Review score2346 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, West Covina with 9.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Truewood by Merrill, West Covina has 48 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.8
Meals & Dining
4.4
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Truewood by Merrill, West Covina with 9.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Truewood by Merrill, West Covina has 48 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Merrill Gardens
8.8
Review score2346 reviews65 communities
Logo for Merrill Gardens
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 48 reviews
Anonymous - Family/friend
Independent Living
January 11, 2024
5.0
Verified Review
Review for Truewood by Merrill, West Covina
Price was reasonable and room to haggle depending on what the needs turn out to be also adjustable as needs change.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, West Covina
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Pat C - Resident/client
Independent Living
January 10, 2024
5.0
Verified Review
I am so glad to be here and highly recommend it
I love it here. I feel like I have come home. The people who work here are exceptional and most residents are nice too. The food is so much better here. It is hard to explain how much better this place is. The apartment sizes are great! Much bigger than where I lived previously. They have assistance in house if needed and at very reasonable rates. I am so glad to be here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, West Covina
February 27, 2024
Hi Pat, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Independent Living
December 30, 2023
5.0
Verified Review
Recommended
Everyone at Truewood West Covina was helpful and the process was easy. Of course, I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, West Covina
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Daniel - Family/friend
Independent Living
December 15, 2023
5.0
Verified Review
My Mother is very happy here, I was worried cause she has never lived alone. Saving Grace is the company that take care of her, this is a senior living apartments that have care if needed. They serve three meals a day, they do her laundry and clean her apartment. They bring her meals to her if she does not want to go to the dinning room. Every thing is done for, dressing, bathing and diaper changes. They check on her throughout the night. They even help her turn over in bed if needed. Excellent care, highly recommend Truewood.
Response from Truewood by Merrill, West Covina
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Resident/client
Independent Living
August 29, 2023
5.0
Verified Review
Highly Recommended
I am very happy here at Truewood by Merrill West Covina. They make it very comfortable and [name removed] is very professional, thank you. The cleanliness and friendliness are great. The care services, meals and activities are also great. Additionally, they are pet friendly and we have a dog park here. I would highly recommend Truewood by Merrill West Covina to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David - Family/friend
Independent Living
June 14, 2023
5.0
Verified Review
Mom's in good hands!
My Mother was briefly a resident at Truewood by Merrill West Covina and our experience with this facility was just great! The staff at this facility was wonderful. Communication with the family was great. We had no experience with the meals or activities, so I can't rate those. Otherwise, I would highly recommend this facility to family and friends based on their level of attention, kindness, cleanliness, and overall value!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Peter - Family/friend
Independent Living
May 30, 2023
5.0
A family experience
Well they treated us great. Always friendly and the dining room was like being on a cruise. One member of the staff stood out, her name is [name removed]. This lady bent over backwards to help my Mom get settled in there and took care of everything.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Tamara - Family/friend
Independent Living
April 19, 2023
5.0
Verified Review
Answer to Prayers
This was a great placement for my Aunt. We picked this community because, I liked the ambiance. I could get her a room with an outside door so I didn't ever have to worry about lockdowns and not being able to check on her. Their pricing was fair. The apartment was roomy and light, and in good repair. They let her keep her dog. The outside was also very appealing with lots of greenery. They have a caregiving business Saving Grace available for assisted living services so she can age in place. I loved everything about it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, West Covina
April 20, 2023
Hi Tamara, Thank you for taking the time to leave us this review. We are so happy to hear that Truewood by Merrill has been a great place for your aunt. Please don't hesitate to reach out if you ever need anything.
Anonymous - Toured community
Independent Living
August 24, 2022
3.5
Verified Review
Tour
Felt like was a good tour nice place with many options.
Response from Truewood by Merrill, West Covina
August 25, 2022
Hi there, thank you for taking the time to leave us this review. We appreciate it greatly.
Jeff S - Family/friend
Independent Living
May 3, 2022
4.0
Verified Review
Excellent value for true and dependent living
The ground floor has been remodeled and has a fresh look. The top floor has not been remodeled and because of that it does not look as clean or fresh as the ground floor. I am not using the care services at this time but the people that are there always speak and talk no matter if they work for you or not. There was a change of ownership right before we moved in and the staff think that there is a plan to redo the top floor also. The top floor does need to be done and the dining room could use it also. The location is great and has a very rural beautiful setting and the convenience to shopping is only about five minutes away which makes it easier for the residents. The general manager is really great with her team, she runs a tight ship and is great with what she does, the sales manager and the daily care staff, and maintenance it wonderful also and have all been there for us promptly.
Cleanliness
3
Friendliness
4.5
Staff
4.5
Meals & Dining
4
Activities
4
Value for Cost
4
Patricia C - Toured community
Independent Living
March 21, 2022
5.0
Verified Review
My tour review
This was a very nice community. I liked it but it did not work because I needed a community that would work with my insurance also and this community would not work.
Paul P - Resident/client
Independent Living
December 3, 2021
4.0
Have only been here about 5 months, so far for me I like. There are some issues with maintenance that are inconvenient(but being addressed). Food is good and I feel pretty safe here, employees are friendly. Project Manager is making changes. There is transportation available but only 1/2 day from 7:00 -12:30. I think but you can set up ride service with West Coniva transportation service or access. (you have to do that) I would say is not perfect, but to month as a good choice.
anonymous - Family/friend
Independent Living
November 1, 2021
4.0
Verified Review
Our tour experience
Our family had an in person tour and this community had a real possibility but at the time our loved one was just not ready to move.
John S - Resident/client
Independent Living
November 1, 2021
4.0
My Review of Bridgecreek
I been hear for 4 years and I am happy here. They are always trying to improve that work.
Anonymous - Toured community
Independent Living
October 19, 2021
5.0
Verified Review
My Review of Bridgecreek
[name removed] was wonderful to work with. She helped me with looking into what is covered for Veteran's assistance and our insurance. It is a smaller community and more independent.
Ken M - Resident/client
Independent Living
October 7, 2021
5.0
My Review of Bridgecreek
Comfortable community, caring management, easy access to freeway system, beautiful grounds, plenty of walking space, good food.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Independent Living
July 27, 2021
1.0
Don't think this is for us.
Cleanliness
1
Friendliness
1
Care Services
1
Activities
1
Value for Cost
1
Response from Truewood by Merrill, West Covina
August 30, 2021
Hello, thank you for your review. We regret to hear that we were not the perfect fit for you at this time. We wish you the best of luck in your search for a senior living community! Thank you
Matthew - Family/friend
Independent Living
July 8, 2021
4.0
Verified Review
A really good place. Great value. Excellent facility.
I think it's a great place, especially for the cost. The care is there, and they're accessible. So I have no issues at all. There's always someone there - you just have to pick up the phone and call them, and they're ready and able to help. It's always really clean, nothing out of place, smells good. I would definitely recommend it.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
John S - Resident/client
Independent Living
June 18, 2021
4.0
My review of Bridgecreek (Holiday Retirement)
I have been here for 4 years and I am happy here. They are always trying to imprudent that work
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Paul - Resident/client
Independent Living
June 18, 2021
4.0
My review of Bridgecreek (Holiday Retirement)
Have only been here about 5 months, so far for me i like it. There are some issues with maintenance that are inconvenient (but being addressed) Food is good and i feel pretty safe here, employees are friendly/ Property manager is making changes . There is transportation available for only 1/2 day from 7:00am - 12:30pm - i think, but you can setup side services with West Covina transportation service. (you have to do that) I would say its met perfect, but so worth considering as a good choice.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Viewing 1-20 out of 48 reviews

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Frequently Asked Questions
about Truewood by Merrill, West Covina

Truewood by Merrill, West Covina offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Truewood by Merrill, West Covina 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (626) 332-1135 to reach a resident at Truewood by Merrill, West Covina.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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