About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
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Truewood by Merrill, Boise

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2600 N Milwaukee Ave, Boise, ID 83704

8.9
Review score
93 reviews
Add review
8.9
Review score
93 reviews
5 star
63%
4 star
24%
3 star
8%
2 star
2%
1 star
3%
See all reviews
8.8
Review score
2367 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, Boise
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Truewood by Merrill, Boise
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Anonymous
-
Family/friend
4.0
Welcoming environment and a friendly staff like a family
The layout design and friendliness of the staff stood out to us the most. We found working with Upper Management very challenging. Truewood stood out to us by its welcoming environment, cleanliness, and friendly staff.

About the facility
Truewood by Merrill, Boise

Choice, independence, and new friends await you at Truewood by Merrill, Boise. The lovely two-story building has lush courtyards, a dedicated staff, and many planned activities on-site. The community’s friendly licensed nurses and caregiving teams help ensure each resident gets the highest quality of personal care. Truewood by Merrill, Boise offers independent living, assisted living, and memory care.

The lovely community is situated amidst residential neighborhoods, offering a peaceful setting. Nearby, you can visit local churches, parks, shops, and restaurants. The Morley Nelson Community Center is conveniently close, so residents can easily keep up with community activities. The area also offers numerous medical offices to help you stay on top of your health. Experience a freeing lifestyle in Boise, today!

Community Services and Amenities

Independent living at Truewood by Merrill, Boise is ideal for seniors who would like to focus on their interests and hobbies. Independent living residents can spend their time utilizing the community’s amenities and activities while team members take care of daily chores such as housekeeping, home maintenance, and cooking.

Assisted living residents can enjoy the same services along with personalized services. The 24-hour care team is happy to provide assistance with activities of daily living, medication assistance,...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Truewood by Merrill, Boise

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, Boise

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Truewood by Merrill, Boise
Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

MorningStar of Boise community exterior
MorningStar of Boise

5850 N Five Mile Rd, Boise, ID 83713

Overland Court Senior Living community exterior
Overland Court Senior Living

10250 W Smoke Ranch Dr, Boise, ID 83709

Brookdale Boise Parkcenter
Brookdale Boise Parkcenter

739 East Parkcenter Boulevard, Boise, ID 83706

8.9
Review score
93 reviews
8.9
Review score
93 reviews
5 star
63%
4 star
24%
3 star
8%
2 star
2%
1 star
3%
9.6
Review score
23 reviews
9.6
Review score
23 reviews
5 star
61%
4 star
22%
3 star
13%
2 star
0%
1 star
4%
9.3
Review score
81 reviews
9.3
Review score
81 reviews
5 star
45%
4 star
42%
3 star
10%
2 star
2%
1 star
1%
8.7
Review score
39 reviews
8.7
Review score
39 reviews
5 star
45%
4 star
31%
3 star
13%
2 star
8%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at Truewood by Merrill, Boise

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Special Dining Programs
  • Vegetarian
  • Restaurant Style Dining
  • Vegan
  • Anytime Dining
  • Meals Provided

Room Amenities

  • Full kitchen
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Computer or Media Center
  • Beauty Salon
  • TV Lounge
  • Meeting Room
  • Library

Recreational areas

  • Billiards Lounge
  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Resident Band or Musicians
  • Visiting Chaplain or Priest
  • Karaoke
  • Community Service Organizations
  • Book Club
  • Happy Hour
  • Devotional Activities Offsite
  • Current Events Club
  • Birthday Parties
  • Walking Club
  • Mormon/LDS Services
  • Cooking Classes
  • Art Classes
  • Brain fitness / Dakim
  • Protestant Services
  • Gardening Club
  • Bridge Club
  • Intergenerational Programs
  • Live Well Programs
  • Cards / Pinochle Club
  • Montessori Programs
  • Bible Study Group
  • Sensory-based Programs
  • Reminiscence Programs
  • Devotional Activities On-Site
  • Holiday Parties
  • BBQs or Picnics
  • Other Religious Services
  • Live Musical Performances
  • Choir / Singing Club
  • Community Service Programs
  • Live Dance or Theater Performances
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Day Trips and Outings
  • Activities On-site
  • Stretching Classes
  • Trivia Games
  • Catholic Services

Reviews

for Truewood by Merrill, Boise

8.9Review score93 reviews
8.9
Review score
93 reviews
5 star
63%
4 star
24%
3 star
8%
2 star
2%
1 star
3%
Merrill Gardens
8.8
Review score2367 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Boise with 8.9 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Truewood by Merrill, Boise has 93 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.2
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Truewood by Merrill, Boise with 8.9 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Truewood by Merrill, Boise has 93 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Merrill Gardens
8.8
Review score2367 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 93 reviews
Anonymous - Family/friend
Assisted Living
March 11, 2024
4.0
Verified Review
Welcoming environment and a friendly staff like a family
The layout design and friendliness of the staff stood out to us the most. We found working with Upper Management very challenging. Truewood stood out to us by its welcoming environment, cleanliness, and friendly staff.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Truewood by Merrill, Boise
March 22, 2024
Hi There, thank you so much for taking the time to leave us this honest review. Please don't hesitate to reach out if you ever need anything.
SV - Family/friend
Assisted Living
February 29, 2024
5.0
Verified Review
Review for Truewood by Merrill, Boise
I would say it very homey and the people and staff there are very friendly. The residents seem pretty happy. Obviously every place has its issues, but my mom is safe and happy.I picked it because some of the other places that I visited were either depressing or felt very sterile ( like a hotel). This one really has a more homey feel.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Boise
March 2, 2024
Hi there, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Coleen - Family/friend
Assisted Living
February 7, 2024
5.0
Verified Review
Recommended
My mom was previously a resident at Truewood by Merrill Boise and they were great. I only moved my mom to different city to be closer to me. She misses them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Boise
February 8, 2024
Hi Coleen, thank you for taking the time to leave us this review. We hope your Mom is doing well. We miss her too.
Anonymous - Family/friend
Assisted Living
January 25, 2024
4.0
Verified Review
Amazing staff
The staff there has been amazing! The caregivers and administrators are very friendly and helpful.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Boise
February 27, 2024
Hi there, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Anonymous - Family/friend
Assisted Living
January 11, 2024
3.0
Verified Review
Our Experience
My loved one is a resident at Truewood by Merrill Boise. Communication with the family has been very minimal, but everything seems fine so far.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Boise
February 27, 2024
Hi there, thank you so much for taking the time to leave us this review. Please don't hesitate to reach out if you ever need anything.
Loren - Resident/client
Independent Living
January 11, 2024
3.0
Verified Review
Lack of management response.
No option for reduced meals. Management not accessible. New maintenance staff is still catching up. Would only recommend with qualifications.
Cleanliness
4
Friendliness
2
Care Services
2
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
3
Anonymous - Family/friend
Assisted Living
November 10, 2023
2.0
Verified Review
our families experience
The staff continually called me or my sister for support for my mom, often times requesting that we come to the facility at all hours to help them when she was upset. This defeats the purpose of us paying a facility to take care of her. They seemed to keep the common areas clean. Not giving a 5 is based on the fact that the staff never washed my moms linens or towels (which was promised to be done weekly). The staff working with my mom was sometimes very kind and helpful. There were many times when there was a leak in my mom's room, or a lack of support for her that we were told they were unable to be of assistance. The administrative staff was extremely disorganized, had poor communication, and when asked to clarify, they claimed I was being unclear. We were told one thing by one administrator and the complete opposite by another. Quality of care rates a 1 for lack of attention to housekeeping and continuously calling family for help. It was more affordable but lacked the quality of care and support for my mom and our family.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Toured community
Assisted Living
September 29, 2023
4.0
Verified Review
Tour of Truewood Boise
We toured Truewood by Merrill Boise during our search for an Assisted Living facility for our loved one. This facility was good. The cleanliness and atmosphere seemed okay. However, it is a two story facility and our loved one would not do well with that.
Response from Truewood by Merrill, Boise
October 3, 2023
Thank you for taking the time to leave us a review! Your tour feedback is greatly appreciated and we have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
July 31, 2023
2.0
Verified Review
Experience at Truewood by Merrill, Boise
The facility does not let you know when there's an issue with the resident/your family member. When the ambulance is called, no one lets you know about it. The staff gets mad at the resident and excludes them or ignores them until they get over it. Communication would be nice. The facility is beautiful and they have a lot to offer. The Memory Care unit is amazing and the Activities Director, [name removed] is amazing and the residents in the area love her. She seriously cares about everyone on that side!
Cleanliness
4
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
5
Activities
5
Value for Cost
1
Response from Truewood by Merrill, Boise
August 3, 2023
Thank you for reaching out regarding these concerns. We take these issues seriously and would like to speak to you further about your experience. Please email us at sarahsh@merrillgardens.com with your preferred contact information and we’ll reach out to you.
Kami - Family/friend
Independent Living
June 15, 2023
4.0
Verified Review
Would Highly Recommend
It's a great place for your parents to live. They have been excellent with getting things repaired that broke. An area for improvement is the billing for rent. My parents have been overcharged and are still currently trying to get that worked out.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Boise
June 20, 2023
Hi Kami, thanks for taking the time to leave us a review! We are pleased to hear that you are happy with your loved ones' care, and appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
June 14, 2023
3.0
Verified Review
Great resident care, subpar administration
My family and loved one had an average experience with the community. The care staff are really wonderful. The community. The community is clean. There are meals and activities available for the residents to stay social.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Response from Truewood by Merrill, Boise
June 20, 2023
Thank you for taking the time to leave us a review! We appreciate your feedback regarding your loved one's experience with our community and have made sure to share it with our team. Please don't hesitate to reach out if you ever need anything.
Anonymous - Toured community
Independent Living
June 7, 2023
5.0
Verified Review
Tour experience
We had a great tour experience with Truewood by Merrill, Boise. It was a very nice place and everyone that we met with was super friendly. The main reason we did not choose this facility was just because it had quite a bit of state complaints and that made us nervous.
Response from Truewood by Merrill, Boise
June 13, 2023
Thank you for taking the time to leave us a review! We are so glad to hear you had an enjoyable tour. Though we ultimately were not the right choice, we value your feedback and sharing your hesitations. Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Memory Care
June 2, 2023
4.0
Verified Review
Awesome caregivers
The staff at Truewood by Merrill Boise are phenomenal, very patient, kind and caring. The facility is very clean and inviting. They always call if something untoward happens, and when you visit, the coordinators update regularly. The meals are good. I would absolutely recommend the facility and staff. In the past 11 months, our parent have transitioned from Independent Living, to mom in Memory Care, and dad on Hospice in an apartment to his death. It has been a good experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Truewood by Merrill, Boise
June 13, 2023
Thank you for taking the time to leave us a review! We value your feedback for our team and community. Your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
Gregg R - Family/friend
Assisted Living
April 10, 2023
4.0
Good staff, smaller community character
Chose Truewood over a more expensive option that my mom could have afforded. Mom has dementia but still able to live in assisted living. When we visited, she immediately was on her game and interacting with staff she met on our tour. At a larger, more luxury community she immediately shut down. Since moving in to Truewood she has been well cared for by assistance staff as well as all the general staff that seem invested in helping residents with whatever struggles may have come up that day. Very happy having mom at Truewood.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Truewood by Merrill, Boise
June 13, 2023
Thank you for taking the time to leave us a review, Gregg! We are so pleased to hear that you are happy with your mother's care and that our team has been a help. Please don't hesitate to reach out if you ever need anything.
Melanie - Toured community
Memory Care
February 16, 2023
5.0
Verified Review
Tour Review
Our family had an in person and we really liked this community and would of been fine with our loved one here, it was a very good experience but the location was just not as convenient for our family.
Response from Truewood by Merrill, Boise
February 24, 2023
Hi Melanie, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Anonymous - Family/friend
Assisted Living
January 27, 2023
4.0
Verified Review
Truewood is the best quality for the money, the staff are very friendly and provided very personal care to my mother-in-law. The only improvement would be effective communication and the awkwardness of the billing system.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
PL Gardunia - Family/friend
Independent Living
December 9, 2022
4.0
Verified Review
Dads New Home
The interaction with the staff is really good. My loved one does not really like the food. The staff cares for the residents, and gets to know them really well. Overall, I would recommend to other families.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Truewood by Merrill, Boise
December 15, 2022
Thank you so much for taking the time to leave us this review! We appreciate your feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Jen - Family/friend
Assisted Living
November 16, 2022
5.0
Verified Review
They have taken great care of my love one. My loved one has been a recluse for a long time, and they are actually making friends and knows the staff. I would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Boise
November 22, 2022
Hi Jen, thank you so much for taking the time to leave us this review! We are happy to hear that your loved one is opening up to the community and appreciate that you would recommend us to others. Please don't hesitate to reach out if you ever need anything.
Bonnie - Resident/client
Independent Living
November 1, 2022
5.0
Verified Review
Would Recommend
I think it's a good place to be: safe, the staff are very attentive, there are fun activities, the facility is clean and well maintained, and the food is okay. I know they're doing their best on the food with the current challenges with shortages and pricing.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
5
Rebecca - Family/friend
Assisted Living
October 24, 2022
4.0
Verified Review
Happy To Find a Safe, Secure Place for Your Parents
This is one of the nicest and cleanest communities we have found. They have decorated the community nicely for the demographic they are serving. The staff communication with the family is lacking a bit. The billing department needs to be better for internal communication and with the family. There are three meals a day served to the residents, along with snacks. There are several choices for the residents to choose from.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Boise
October 28, 2022
Hi Rebecca, thank you so much for taking the time to leave us this review! We appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
Viewing 1-20 out of 93 reviews

Neighborhoods
around Truewood by Merrill, Boise

See what the neighborhood has to offer and what’s nearby:
Truewood by Merrill, Boise in google map

Frequently Asked Questions
about Truewood by Merrill, Boise

Truewood by Merrill, Boise offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Truewood by Merrill, Boise 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (208) 373-1234 to reach a resident at Truewood by Merrill, Boise.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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