Mosaic Management Inc

Excellent in every respect! From the initial meeting and tour of the facility I was impressed with the professionalism and thought that went into the whole operation. The building was designed for dementia/Alzheimer residents and it really works. My wife has dementia and is bi-polar so her care required an extra level of attention which was provided superbly. Her caregivers are of the highest level and I cannot say enough positive about them. The activities provided are exceptional, including having pictures of your loved one emailed after each event...amazing! The entire staff is deserving of praise for the way they perform. The food is excellent, the facility is spotless and well maintained, the residents medical needs are well covered, the caregivers are involved with each resident and provide outstanding care. The office staff is responsive, personable, professional and knowledgeable. If you are looking for the best possible care facility for a loved one then I would highly recommend Surprise Memory Care.

I really like [name removed] and the staff. The activities director is very engaging. The residents are a little older acting but very nice. The facility is clean. Centrally located for someone who has lived in Fullerton all his life.

We had such a great experience at Surprise Memory Care. The staff there is amazing and truly assisted in making my Grandma's last few months comforting. A couple of stand out folks for us was The LPN's [name removed] and [name removed]. They were wonderful with my Grandma and with us family as well. All of the caregivers were fantastic really! We loved the activities director as well. She took my Grams to have yogurt and sent us pictures of it. We could not have chosen a better place for her. The Administration staff was also fantastic including [name removed] and [name removed]. We appreciate all the love and support they provided for us.

Very nice facility. 40 beds. Somewhat institutional, but still nice.

Lovely facility with amazing amenities. Just a bit too fancy for a basic needs and budget. Would highly recommend for anyone who is more social and active than we are.

We are extremely pleased with the tender living care our loved one is receiving!

We moved [Name removed] to Chandler Memory care after attending their day program for several weeks. The staff were supportive by giving us suggestions as to how to proceed with the move, and helping both us and [Name removed] acclimate to our new life style. [Name removed] has made new friends, loves the activities and is busy every day. The family receives photos via text message on a weekly basis and telephone calls if there are any concerns. We are able to come and go and visit at any time...making us feel comfortable with our ability to keep an eye on her care. We love the big evenets they hold for holidays and fun videos posted on facebook. She tells us she loves her new home and her roommate. The staff all appear to know her well Would highly recommend both the day program and residence.

The Lodge was very nice, clean, the room was large and bright. The dining room is cozy and family style. We only spoke to one staff member but she was very nice and helpful.

We’ve had a beloved family member at Renaissance Village for over a year. Our loved one can be quite difficult at times and he is now 95.5 years old now on Hospice care and slowly declining. My husband and I frequently comment on how much this staff does around the clock to keep [name removed] as comfortable as possible, and given his temperament, that’s a challenge!! [Name removed], Wellness Director, listens to all of our concerns w compassion and communicates w her staff how to address our concerns with consistency. We are grateful every day our Ben is cared for with genuine love and care. We would highly recommend Renaissance Village to others!!!

My friend with early onset Alzheimer's was one of the first residents at Renaissance Village. For the almost 4 years she had been in Assisted Living she was well cared for, always kept busy, enjoyed many, many outing and activities. We looked at 6 different facilities in the area, and Renaissance was far and above the others in terms of "bang for the buck" . In the past year, as her abilities have declined, the staff was caring, and vigilant. Her medical emergencies were dealt with quickly and appropriately with an abundance of caution. When it became apparent she needed to transition to the Memory Care Unit, the staff developed a transition plan which was implemented over a period of 2 months. Their sensitivity and concern to minimize her anxiety over the move was outstanding. We moved her to her new room earlier this week. Due to their thoughtful planning, she experienced little, if any, adverse reaction. The assistance and communication from all staff is outstanding. One of the earlier Directors told me their job was to put a smile on their residents faces....and...since many had memory issues, if the resident did not remember why they were smiling, it was the Staffs' job to put a smile back on that face. They have achieved that goal!

This place is wonderful. The facility is very light and open with bigger hallways and a bigger courtyard, which really works for my Mom. Her room is nice and big with lots of windows in it. The staff has been very patient with her and I really appreciate the calmness that they have. The building is kept very clean and housekeeping comes by her room once a week to clean. A lot of the walking areas are level for when my Mom wants to take a walk and the sidewalks are a bit away from the main streets so it isn’t too busy. They offer a few different activities like bocce ball, games, bingo, and lots of entertainment. They also offer outings off campus and to the store. This place has been great and I would recommend them.

My loved one lives here, and overall, I feel our experience has been really good. I really think that the communication at Chandler Memory Care is the best point about the community. It is excellent. They do a really good job keeping up updated about things. The staff is also very helpful and accommodating. The food is alright here, and meals seem complete and nutritious. I also like that the community is very clean. I also like that they have a good amount of things going on the in the community to keep residents engaged. They have three full time people there who organize the activities such as games, outings, and live entertainment. I'm happy with our experience so far, and I would recommend Chandler to others.

Mom gets 24hr care and I really can’t complain because everything seems to be going well. The facility has their own medical team that comes in for any needs the residents may have. I’ve eaten with her several times and the food is really good. They serve a lot of fresh fruits and vegetables and there are a few options to choose from on the menu if you don’t want what’s being served. Usually the food is cut up, but if it isn’t then it’s easy to break apart or is soft. The staff gives her showers twice a week and they’ll take her to get her hair done once a week at the in-house beauty parlor. The cleanliness of the facility is exceptional and housekeeping comes by all the time. If she’s cold they’ll go in her room and give her a blanket, if she doesn’t already have one. It’s just constant care and they really try their best. They have activities every day and they really keep the residents engaged, memory wise, all day long. They even recommend not having TVs in the residents’ rooms so they can stay engaged. However, there is a big TV room where everyone can come by and watch programs together. I’m very pleased with this place and the care they’ve been giving my Mom.

My mother-in-law was in this community for respite care for about 6 weeks. We were very happy with them. The staff was nice and attended to her needs. The food was excellent and she loved it. It was always clean and very nice. Everyone was coherent here as well and it makes things easier. I would recommend this community.

My Grandma likes it here and we are more than happy with the staff. All of the staff members have a smile on their face and always seem so pleasant. We’ve never had any trouble finding someone to help us. When we had problems with my Grandma’s TV, the maintenance staff was right there for us. They also are really good about calling us to let us know what’s going on. I am really pleased with this facility and I would recommend it.

My mother-in-Law is with Chandler Memory right now for Respite care, and it has really been a great experience. She is only there a few times a week, but the staff is still so attentive. They always acknowledge her and know her by name. They are very personable, and they really make everyone feel cared for and at home. The place is so clean, and there’s isn’t any of the smell that sometimes permeates these facilities. My Mother-in-Law really loves getting involved in the community. They have so many activities for her to be a part of like singing, dancing, exercise, and painting classes. Overall, our experience with Chandler Memory Care has really been fantastic, and we would absolutely recommend it to others.

My wife is doing absolutely fantastic. They are doing a great job. They know what they are doing and they have plenty of staff and nurses to take care of everybody. They are all very professional. This community is best one we saw. They got my wife on the right medication and she loves it there. She is never asking to go home.

My mom was under hospice care, but it was becoming to difficult to give her the care she needed at home. So I call Renaissance Village seeking to place my mother there. [Removed] was fantastic. She worked diligently with me to get the paperwork filled out and the tests done that we need to get my mom into the Village. But evidently my mom did not want to go into the facility. She wanted to pass in her own home. Two hours before we set to move my mom to Renaissance Village, she passed. Sad, but my mom is now in a better place. [Removed] and all the staff at Renaissance Village were wonderful. They made a difficult time for me and my family much easier. Even though my mom did not end up at the Village, I cannot say enough about the kindness and knowledge of [Removed] and the staff.

Glad I found Renaissance Village for my husband who has Alzheimers. He is lovingly cared for in a safe environment where I am also treated with courtesy and respect when visiting.

Words cannot express how grateful I am for the care that my husband is receiving from Grove and Garden. The staff do their very best to make sure that he is well taken care of. The facility is very clean and smells very nice. The food smells wonderful, and the residents' days are jam packed with activities! I was impressed as well because the staff are sure to give me detailed reports about my husband's progress, and they even notice small details in his behavior in order to better help him. We are very happy with his stay!