Spring Arbor Senior Living

A big shout out to the dining staff at Spring Arbor. Even during the toughest of times, you've kept our loved ones fed. During Covid this was especially challenging with service being completely in individual apartments but you did it three times a day, seven days a week and for that, I am forever grateful. I know my mom is one of the few to take breakfast in the dining room but it's something that makes her feel normal and she always speaks highly of the staff and their kindness. So a big thank you for your hard work, tireless dedication, and for looking out for those we love when we can't be there. You are greatly appreciated!

It's a very caring communit. They take time to learn, residents habits, likes and dislikes. They communicate very well with family. I am very pleased wiht the facility and staff. They are very welcoming to family involvement and it's an overall open community.

My mom was pretty advanced in Alzheimer's but she did participate in exercise and music days. They seemed to have a great activities program. The staff and all people involved were very helpful and made it a nice experience in the time mom was there.

I am very happy with the care and facility at Spring Arbor of Crofton. they are always ready to lend a hand and assist the residents.

The treated us amazingly the short amount of time that we were here. It is a wonderful place and anytime my father had any problems at all the would call me right away. They got him to the hospital when he needed to be and he lived an extra couple of weeks because of it. They did a very good job with his care while he was here.

This was a good community. My loved one wanted to be closer to their hometown in another state.

This was a good community. My loved one wanted to be near their hometown in another state.

Our family had an in person tour and it was a great tour we thought the gentlemen did a really good job, very straight forward with his information and did not give us the run around. What it boiled down to was price and we were just able to find a better bed somewhere else for a better price.

There is nothing to dislike about Spring Arbor. The staff are amazingly attentive, responsive to needs, friendly and qualified. They are really overall wonderful. There are some personal complications and difficulties with my loved one, but to no fault of the community or the staff. They know my face and I have their cell phone numbers, so I can easily contact them to verify information or check on things. There are certain things I've noticed that could be improved for the price you pay, like cleanliness, worn paint & rugs, door jams, etc. - but I am aware that they've brought in a new maintenance director & personnel, so there's hope that those things will be resolved soon. Overall I feel genuinely positive about the community.

This was a beautiful community with nice staff. The community wouldn't allow food or beverage in the resident's rooms.

This was a nice community. It was too far from family and this was the downfall.

We had a good tour experience with The Gables on Pelham. The assisted living portion of the facility looked great, but my mom needed memory care. They do have memory care here but I just did not click with the staff as much as I did with the staff at another facility.

I would recommend Spring Arbor out of any place right now in Rocky Mount, value-wise and also because of the staff. The Executive Director and the RN have been top notch. They let me know if anything is wrong with my loved one. Their marketing person is excellent and had great follow-up. She made us feel comfortable and wasn't pushy. The building itself is not upscale, but the social atmosphere is what turned us on to Spring Arbor. I don't know a whole lot about the activities, but my loved one has mentioned Bingo, music they brought in, and an outing they went on. The staff know their residents by name. I can see that they truly care and don't just ignore their residents. And that's what makes me feel comfortable having my loved one here.

The tour experience with Spring Arbor was awesome and we loved the staff. It felt very familiar when we walked in. For us it just came down to the atmosphere, the paint colors here were darker and we wanted something bright. They also have assisted living and memory care and I thought that may confuse my mom.

I really liked this facility but the atmosphere was not what we were looking for. It was darker and we were looking for something that was more bright and cheery.

You go in there thinking the worst, but it's actually the best. It's not at all like a nursing home - it's a true senior community, a great place where you can relax. The atmosphere is great. I love the big framed picture of a horse in the lobby, and they're right next door to a riding studio/farm. There are ties in to the military with the VFW as well. The elevator is in perfect condition. There's a good cleaning crew, and there are no typical nursing home smells. You get your own apartment, that you can set up however you want it. And you can come and go as you please. They allow animals and are welcoming to visitors. My sister loves it there. The staff are very nice, and they're great with her. I've never seen her so happy and relaxed. She's enjoying a painting class, playing piano, and she even got her picture in last month's Facebook post. They have great food, and medical attention when you need it. There's a beauty shop, a theater, and a bar that you can enjoy on site. The other residents are always welcoming to new people. I've never met one standoffish person. They're willing to show you their apartments and talk about the place. And they take the time to care for one another. It's just a terrific place!

Four of us went to White Springs the other morning and met with one of their directors, who is very good at what she does. She took us around this facility, explaining how it all fits together, straightforwardly answering our many questions and asking many of her own, trying to get a sense of if White Springs could be an answer. She introduced us to both residents and staff members; everyone is smiling! Bottom line, the residents are happy, the meals are great, the place is shiny and bright. We have not made our decision yet, but some nice music is beginning to play!

Its a really nice well ran place the people are nice and accommodating the atmosphere is nice. If I had to go here I would go here.

Our first impression right away was the staff members, they are all very nice, personable, professional and very knowledgeable. The facility is always very clean, the price is high but if you are looking for a place for your loved one this is the place to be. We highly recommend this community.

They have an RN on staff. This is a nice community. I would recommend the community to others for their loved ones. Their service and friendliness stand out to me. Some of the activities available include theme weeks, movies, outside entertainment, and more for the residents to choose from.