About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia.
Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Home Care Home care relies on trained aides to provide companionship and non-medical care for seniors living at home. Complete guide to home careBest of 2024 Home Care Winners
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
More About Veterans Benefits
Senior Living Awards
How Our Service Works
Caregiver ResourcesAdd Review(866) 374-4058
Talk to a local advisor for FREE
VERIFIED PARTNER
1004 Augusta St, Greenville, SC 29605
For pricing & availability:
2525 Photos available
Get pricing & check availability
Please enter a valid full name.
Please enter a valid email address.
Please enter a valid phone number.
By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Anonymous
-
Family/friend
4.0
Waterstone on Augusta
Administrative staff has been great.
Based on what my sister shares, the food served is not very tasty. I think that they could have more of a variety on the menu.
About the facility Waterstone on Augusta
Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful amenities must be seen to be believed. Our Leadership Team and talent bring over 50 years of combined experience to the continuum of care for seniors. We have a true passion for care, as exhibited through our serving hearts.
Senior living options offered
Assisted Living
Memory Care
Pricing for Waterstone on Augusta
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Waterstone on Augusta
Select tour type
Select preferred date
Select preferred time
Compare
Waterstone on Augusta
1004 Augusta St, Greenville, SC 29605
Oaks at Chanticleer
355 Berkmans Ln, Greenville, SC 29605
The Parker
12 Boyce Avenue, Greenville, SC 29601
The Legacy at Southpointe Drive
23 Southpointe Drive, Greenville, SC 29607
8.1
Review score
19 reviews
8.1
Review score
19 reviews
5 star
36%
4 star
32%
3 star
21%
2 star
11%
1 star
0%
9.3
Review score
65 reviews
9.3
Review score
65 reviews
5 star
60%
4 star
20%
3 star
6%
2 star
5%
1 star
9%
8.7
Review score
47 reviews
8.7
Review score
47 reviews
5 star
38%
4 star
36%
3 star
13%
2 star
4%
1 star
9%
8.6
Review score
53 reviews
8.6
Review score
53 reviews
5 star
45%
4 star
26%
3 star
19%
2 star
8%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Waterstone on Augusta
Healthcare Services
- Medication Management
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Diabetic Care
- High Acuity Care
Meals & Dining
- Organic
- No Sugar
- Restaurant Style Dining
- Gluten-free
- Professional Chef
- Meals Provided
- Low / No Sodium
- Vegan
- Room Service
- Special Dining Programs
- Guest Meals
- Vegetarian
- International Cuisine
Room Amenities
- Kitchenette
- Air Conditioned
- Handicap Accessible
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Ground Floor Units
- Garden View
- Wi-Fi/high-speed internet
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
- Bar or Pub
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
- Property Convenient to Public Transit
- Transportation at Cost
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Cats Allowed
Common areas
- Computer or Media Center
- Outside Patio
- Library
- Central Fireplace
- Beauty Salon
- Barber Shop
- Meeting Room
- Private Bath
- Indoor Common Areas
- Main Street Shops
- Outdoor Common Areas
- TV Lounge
- Butterfly garden / Hummingbird garden
Recreational areas
- Movie or Theater Room
- Fitness Center
- Arts and Crafts Center
- Piano or Organ
- Game Room
- Raised Garden Beds
- Jacuzzi
Services
- Housekeeping
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
- Spanish
Activities
- Quilting or Sewing Club
- Live Musical Performances
- Wine Tasting
- Art Classes
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Community Service Organizations
- Walking Club
- Day Trips and Outings
- Cooking Club
- Current Events Club
- Pet-focused Programs
- BBQs or Picnics
- Stretching Classes
- Brain fitness / Dakim
- Wii Bowling
- Activities Off-site
- Trivia Games
- Dances
- Tai Chi
- Gardening Club
- Birthday Parties
- Holiday Parties
- Men's Club
- Jewish Services
- Yoga / Chair Yoga
- Sensory-based Programs
- Bible Study Group
- Educational Speakers / Life Long Learning
- Community Service Programs
- Devotional Activities On-Site
- Activities On-site
- Protestant Services
- Visiting Rabbi
- Happy Hour
- Intergenerational Programs
- Catholic Services
- Live Dance or Theater Performances
- Cooking Classes
- Reminiscence Programs
- Karaoke
- Book Club
- Live Well Programs
Reviews
for Waterstone on Augusta
Write a review
A Place for Mom has scored Waterstone on Augusta with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Waterstone on Augusta has 19 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.6
Friendliness
4.5
Care Services
4.2
Staff
3.8
Meals & Dining
3.8
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Waterstone on Augusta with 8.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Waterstone on Augusta has 19 reviews with an average "overall experience" of 3.9 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Assisted Living
April 15, 2024
Waterstone on Augusta
Administrative staff has been great.
Based on what my sister shares, the food served is not very tasty. I think that they could have more of a variety on the menu.
KB - Family/friend
Assisted Living
March 5, 2024
Review for Waterstone on Augusta
I would tell a friend the staff, especially the executive nursing, marketing, PT and administrative staff are extremely kind and responsive to any concerns. The facility is very clean and quite frankly, never smells like a hospital or nursing facility. While nothing is perfect, this has been a very good option for my parents.
I chose Waterstone on Augusta because of the cleanliness, the friendliness, and the variety of care available. My mother has dementia and needed to come to Waterstone when my dad fell and broke his femur. It was important for me to be able to keep my parents together. Dad was able to continue his rehab at Waterstone after he was released from a rehab facility and mom has been able to stay in an apartment with him. Memory care is available should mom need it, but so far we've been able to manage her care without that option.
Gail - Family/friend
Assisted Living
February 15, 2024
Excellent experience
Food is excellent, safety(doors are locked daily at 8:00 on weekdays and 6:00 on the weekends), management is very helpful for issues you may encounter,
Karen D - Family/friend
Assisted Living
January 30, 2024
Poorly managed
My mom lived her for 4 months before I had to pull her out for her own safety and health. No organization and different people would show up every day with no idea what to do. She was given cold showers and the trash was never removed unless I did it myself. Last straw was they sent her to the hospital and didn’t notify me where she was and I didn’t see her till the next day. Turns out she had fallen and no one noticed she had a large bruise and swelling of her wrist. Just awful-don’t be fooled by the nice exterior.
Anonymous - Family/friend
Memory Care
November 9, 2023
Experience at Waterstone
My loved one is currently a resident at Waterstone on Augusta and overall her experience at this facility has been okay so far. The cleanliness and friendliness are good. The staff, care services, activities and food have all been okay. Overall, the experience at this facility has been okay but I wouldn't say that it has been without issues.
Mitch - Family/friend
Assisted Living
August 25, 2023
Our Experience at Waterstone
Our main and largest problem at Waterstone on Augusta was communication with the staff. When I say staff, I mean the upper level staff not the caregiver or regular facility staff. All of the assistants and servers, etc. were extremely helpful, but only to the point that they could be. The upper level staff would not return phone calls, emails or texts. On two occasions, the employee left Waterstone and we continued sending them texts and finally called the front desk to find out. They had been gone for up to two weeks. This was unacceptable. They also brought my mother-in-law food to her room but no one checked to see if she ate it. Again, unacceptable. Overall, the staff were nice friendly and so on, but very seldom did they follow up on what they said they were going to do. Even the bookkeeper was the same. I called her three times and left a message every day. She never answered it. When I went up there, I asked to see her and they said no. I said no is not acceptable and I need to see her now. She came out and I asked her what was going on. She explained that she'd been busy blah blah blah. Again, unacceptable. I asked her to itemize the invoices, she did not. The fact that we lived a 4 hour drive away was a problem that they did not seem to want to address. We could not go by there daily. We were up there as much as we could be, but that was a couple to three days a week. We spent an excess of $[removed] driving back-and-forth in 6 weeks. Our other family members are physically unable to be of much help. For some reason, the staff did not understand this or the fact that we could not be there like a lot of people could be. My mother-in-law passed away in July, after a major stroke she was found unresponsive in her room. In hindsight, my wife wishes that she had rented an apartment. However, we did not know that my mother-in-law was going to have another stroke in July and pass away a week later.
Anonymous - Toured community
Assisted Living
August 4, 2023
Our tour
We toured Waterstone on Augusta during our search for an Assisted Living facility for our loved one. This facility was great, I was very pleased with it. However, my loved one didn't favor this facility because it was on three levels and seemed too big. She gets disoriented easily.
Karen H - Family/friend
Assisted Living
April 26, 2023
Review for Waterstone on Augusta
We've been extremely happy with the management at Waterstone. If there are any challenges, they work hard to correct them. I live hours away from Greenville, but the Waterstone staff has helped me manage everything I've needed to help my parents transition into assisted living. I would recommend to others.
JP - Family/friend
Assisted Living
November 2, 2022
Would Recommend
The staff is wonderful. They keep us up-to-date on Mom and her situation. The caregivers have also been very nice. My mom feels really comfortable and safe there, and that's important to us.
Donna - Family/friend
Memory Care
September 13, 2022
Would Recommend
I'm happy with the communication Waterstone gives me. If I haven't been to visit, I receive updates on how my loved one is doing. I feel like she is receiving quality care. It's an attractive community and is always clean and neat when I come to visit.
anonymous - Toured community
Assisted Living
August 24, 2022
Community Tour
Waterstone on August was way too big. It was three stories, with long hallways and no signs directing you to different areas. My loved one would have gotten lost there. It was new, but because of that, it was only about a third full, so there were not a lot of people there.
anonymous - Family/friend
Assisted Living
August 24, 2022
Waterstone Review
It is very clean and feels like you are walking into a hotel. They are helpful but whenever he has pushed his button the response time has been very slow. In the first week or 2 they also missed giving him his medications on a few different occasions. He absolutely loves the lady who drives him to his appointments- from what we have seen the staff have always been friendly. It it the nicest place out of all of the ones that we looked at. My loved one is getting involved and trying to make the best out of it. I would just tell others to make sure to stay on top of things.
MGB - Family/friend
Memory Care
July 19, 2022
My Review
The assisted living side gets all of the attention the best activities, dining experiences, more staff, etc. The memory care side seems to be the place to "put" the residents until they die. The commons area where the TV is located is dark, uncomfortable chairs, and not homey. They are extremely understaffed for this population and the ones they do have aren't properly trained. The management is aware of the issue with staffing and we are told they are working on it. When I went to visit last week, there were 3 ladies with bruised areas on their face where they had fallen in the same week. That tells you they aren't properly supervised or staffed. On a positive note, the management is very responsive to my calls and concerns and I believe they truly want things to improve. I just think they should be working alternative schedules to fill in the staffing gaps until it's resolved. I don't see that happening. I am currently on a waiting list at another facility and will be moving my mom.
anonymous - Family/friend
Assisted Living
February 28, 2022
Good facility overall. Would recommend it.
It's a good facility. I think they're a little short-staffed right now, and because of that, response times are slower. But the staff that are there are friendly. I rate the facility itself highly as far as cleanliness. The food is good and seems more like home cooked. And they have plenty of activities - they go on some outings, have movie nights, devotional/ church services, happy hours, crafts, etc.
anonymous - Toured community
Memory Care
December 29, 2017
[Removed] were a great help and source of advice during my visit today. Waterstone is a new AL community in a great location. Their Memory Care area is beautifully set up and the activities calendar is evolving to encompass a lot of diversified activities. Waterstone definitely stays on the list of possible placement for my Mother.
Response from Waterstone on Augusta
January 2, 2018
Wow! Reviews like this add fuel to our hearts and reward us for our efforts. We are constantly hard at work doing everything we can to deliver a high quality Memory Care program. We train and coach around a culture of kindness and quality, and want everyone in our team to feel equipped to serve you. We look forward to being building an even greater bond with one another.
anonymous - Toured community
Memory Care
December 4, 2017
Very welcoming and helpful. Beautiful facility and good food!
Response from Waterstone on Augusta
December 7, 2017
Wow! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We want every single customer that walks through our doors to experience the same level of service. We sincerely look forward to serving you time after time.
anonymous - Family/friend
Memory Care
September 15, 2017
My husbands care
I like this community for care. We know that the staff is attentive the menu is nice and they offer a lot of variety for healthy meals. The activities are offered to him. He likes being able to leave the community for small trips. This community makes you always feel welcome We would recommend this community for good care
Response from Waterstone on Augusta
September 22, 2017
Thank you for your many positive comments about our community! We're grateful to hear that you're happy with the care we provide your loved one. Its our guiding principle to, "enhance the quality of life for the seniors we serve through teamwork and unity."
C Parker - Family/friend
Memory Care
August 25, 2017
Like Living In A 5 Star Hotel
This community is wonderful. It is brand new so everything is sparkling and new and looks wonderful. The community is decorated lovely and the grounds are wonderful so pretty. The staff is amazing so energetic and friendly. My sister is more active than in the past she is going out to lunch and going on day outings and doing activities on the community property we couldn't be happier. The food is wonderful very tasty. I can't say how grateful we are that we had this community to place my sister in.
Response from Waterstone on Augusta
August 30, 2017
Could we have asked for a more positive review? Thank you for your many kind compliments to us! We're grateful your family has entrusted us in caring for your sister.
anonymous - Family/friend
Memory Care
August 4, 2017
Tis was the one that fit the best
My friend knew that Waterstone on Augusta was the one for her. We are impressed with the staff and how they interact with the residents and encourage them to take part in the activities there. There is a shuttle that takes the residents on field trips, shopping and even to their churches on Sunday. My friends favorite time is when they go to the dining room for their meals, the food and menu are good and she likes visiting with everyone while they eat.
There is also a resident doctor and podiatrists that see them and monitor their meds.
I would definitely recommend Waterstone as the staff is really, really friendly and the residents very happy and well cared for.
Response from Waterstone on Augusta
August 7, 2017
Thank you for this raving review! We're so happy to hear that you're delighted with all the great benefits of Waterstone on Augusta. We strive to enhance the quality of life for the seniors we serve through teamwork and unity.
Viewing 1-19 out of 19 reviews
Neighborhoods around Waterstone on Augusta
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Waterstone on Augusta
Waterstone on Augusta offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Waterstone on Augusta 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (864) 605-7236 to reach a resident at Waterstone on Augusta.
Find Assisted Living
Shepherd's Care Assisted Living
2100 N Pleasantburg Dr, Greenville, SC 29609Starting at $X,XXX+ monthly
5 star
67%
4 star
0%
3 star
33%
2 star
0%
1 star
0%
Studio, 2bd, Semi-Private
When little things you or your loved one normally took for granted start to become major obstacles in daily life, Shepherd's Care offers e perfect residential alternative.Shepherd's Care provides needed assistance while enabling residents to maintain feelings of independence and privacy.We...
Southern Oaks Personal Care Home
120 Roper Mountain Rd Ext, Greenville, SC 29615Starting at $X,XXX+ monthly
5 star
20%
4 star
40%
3 star
20%
2 star
0%
1 star
20%
Studio, Semi-Private
8.0
Review score
2 reviews
8.0
Review score
2 reviews
5 star
50%
4 star
0%
3 star
50%
2 star
0%
1 star
0%
Studio, 1bd, Semi-Private
7.5
Review score
46 reviews
7.5
Review score
46 reviews
5 star
65%
4 star
20%
3 star
4%
2 star
2%
1 star
9%
Studio, Semi-Private
Pendleton Manor is located in the downtown area of Greenville, SC and is owned and operated by Schonberg and Associates. It is the oldest, most established Assisted Living in Greenville. Along with the 35 bed assisted living, Pendleton Manor also has a 30 bed secured memory care unit...
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.7
Review score
47 reviews
8.7
Review score
47 reviews
5 star
38%
4 star
36%
3 star
13%
2 star
4%
1 star
9%
Studio, 1bd, Semi-Private
Tucked away in the heart of historic Greenville, The Parker assisted living and memory care community often feels more like a family reunion than a traditional senior living experience. This is the place where you can enjoy everything you need for a wonderful retirement. From a custom care plan...
8.0
Review score
3 reviews
8.0
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd
Cascades Verdae is a luxury continuing care retirement community in Greenville, South Carolina. Located on 40 acres and just minutes from downtown Greenville, our private gated community offers a lifestyle that is second to none. Members enjoy beautiful accommodations, industry-leading Care...
8.5
Review score
14 reviews
8.5
Review score
14 reviews
5 star
50%
4 star
29%
3 star
14%
2 star
7%
1 star
0%
1bd, 2bd, Studio, Semi-Private
5 star
75%
4 star
6%
3 star
0%
2 star
8%
1 star
11%
Other Senior Housing in Greenville, SC
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
Back to top