Spring Arbor of Rocky Mount

When my family members and I visited SAORM last month, we felt truly welcomed througout our visit. All of the staff members, especially in the kitchen (btw, the food was absolutely delicious), were genuinely kind. In addition, [name removed] in particular, did an awesome job of giving us the opportunity to ask questions and converse, without making us feel overwhelmed or pressured.

I have the following to say about Spring Arbor. 1.The Sales Representative is a true professional. 2.The entire memory care staff is phenomenal. 3.The Chef is outstanding. Spring Arbor keep up the great service. There is a Blessing from God when you take care of our Seniors. Thank you!

Staff is always very friendly. My loved one is always saying she is happy here.

Staff have been courteous, respectful, and professional., The staff are attentive to the residents and friendly.

My family and I have loved this place since day one. It feels like home away from home for my loved one. <y loved one had tp be away for a while, but to God be the Glory, she is back and we are one happy family. There is no place like home.

Resident assistants are excellent. They take pride in making sure mom is well taken care of. Their service is amazing. They have menu activities for residents including bingo. Residents receive impeccable care here.

Spring Arbor is a great place to be. Staff is always friendly. It’s a very welcoming place for all who entered. Food is great and housekeeping is impeccable. Anyone would be blessed to be a resident at spring arbor.

My mother has been in three different assisted living arrangements and Spring Arbor is by far the best place she has ever been. The manager is [name removed]. She and her whole staff are the best. They were especially heroic all through the Covid pandemic. Food is very good also. Let them know and you can dine with your loved one. Highly recommend Spring Arbor!

I would recommend Spring Arbor out of any place right now in Rocky Mount, value-wise and also because of the staff. The Executive Director and the RN have been top notch. They let me know if anything is wrong with my loved one. Their marketing person is excellent and had great follow-up. She made us feel comfortable and wasn't pushy. The building itself is not upscale, but the social atmosphere is what turned us on to Spring Arbor. I don't know a whole lot about the activities, but my loved one has mentioned Bingo, music they brought in, and an outing they went on. The staff know their residents by name. I can see that they truly care and don't just ignore their residents. And that's what makes me feel comfortable having my loved one here.

The care at Spring Arbor was good, however, we had issues with overnight staff. My mother in law would push the call button for help to get to the bathroom through the night and the staff always made her feel that she was pushing the button too much. She was immobile and couldn't get there herself. The food was great and they had a nice variety. We chose this community because when we visited the residents seemed very happy, and we liked that it was smaller. I would recommend to other families to go visit this community personally and see it for yourself. The community is very attractive with a lot of activities offered and good food,

Great building with great staff. Residents are cared for like family!