Heritage Senior Living, LLC.

Moving to Traditions of Lansdale has been pretty positive, considering my health issues. It was a change but has been good, I love the view from my apartment and was able to come in with my cat, which made it much easier. The residents are nice for the most part especially for a community of all types of people.

Keystone Villa at Ephrata is very open and has friendly people. The staff are friendly and helpful. They go out of their way to see that everything is taken care of. The food is good and always has a variety. Will even bring a meal to room if needed. They have activities every day if resident wants to keep busy. It is not cheap but you do get the value (and peace of mind) for cost. Very nice facility!! We are very happy with Keystone Villas at Ephrata as it is a nicely laid out, active and friendly community with a very attentive and caring staff.

I highly recommend it. We picked this community, because it is a small and personalized with a homey atmosphere.

Dear Heritage Hill Staff, On behalf of my father and my family, I wanted to extend my heartfelt gratitude for the exceptional care you provided to my father during his time at your facility. Your unwavering dedication, compassion, and expertise made a profound difference. Your kindness and professionalism shone through in every interaction, and your commitment to his well-being was evident every step of the way. Knowing that he was in such capable and caring hands helped us all during a challenging time for our family. Please accept our sincerest thanks for your tireless efforts and the genuine care you showed for dad. Your work is truly appreciated. Thank you!

This facility goes out of its way to make each person feel at home. The grounds and buildings are beautiful and the team there is top notch. I would definitely have peace of mind knowing my loved one was living here being so well cared for and loved.

After visiting several memory care facilities, I decided to place my husband at Heritage Hill, Shepherd’s garden. During my tour of the facility, I was impressed by the staff at this unit- they were pleasant and nice while performing their work. The person conducting the tour was extremely knowledgeable and had given me accurate description of the place and the services they provide to residents. The staff were always welcoming during my visit and were very helpful whenever I call. They answered questions I have on how my husbands day went. The staff are caring and compassionate and they did a great job to make my husband comfortable and cared for during his stay. I would usually visit my husband during mealtime so I could help feed him. I noticed staff’s dedication in helping residents who are either unable to or have difficulty feeding themselves. They’re attentive to residents needs. In addition, the rooms Shepherd’s Garden are nice, clean and spacious.

I love that my mom is cared for like family and she says she should have moved in years ago..she has lots of friends and staff that love and care for her. Mom recently was away for a bit but when she returned she welcomed back by her family and friends…I am not sure who was smiling more

The community has been very welcoming to my mother. She enjoys the activities, the care, but most importantly, the kindness of the staff.

As a resident, for seven years, I am happy here.

My mom has been a resident in the assisted living section of Traditions of Crosskeys for a little over 2 and half years. We chose this place because of the size. We felt it would be an easy place for mom to find her way around. The staff here has been very nice to our mom and to us. The directors and nurses are always there to answer any questions or concerns. I would say most if not all the staff knows mom by her first name. The diningroom staff even knows what she likes and dislikes. Mom truly is happy there. She has made friends, even if she doesn't remember their names. Enjoys the activities they have. There is a very nice hairdresser, that does a really nice haircut, perms and coloring. I enjoy visiting mom there, I'm even allowed to bring our very friendly family dog with me to visit. There are a few of the other residents that like visiting with our dog as well. All in all Traditions of Crosskeys is a great place that offers a lot to their residents!

A very difficult decision to move Mom to assisted living, but also the best decision I made. She's safe, cared for and eats better now than before. She is finally beginning to participate in activities, which are many. 5 months here, so far..so good!

We love this place for our mother. If Staff is very kind and very efficient. Would recommend this place. Very clean. Would recommend this place for your family loved ones. Very easy to get to. Love the ice cream socials. And the wine and cheese parties.

My dad first moved into the Independent Living side of Keystone Villa at Fleetwood and the staff was so helpful in transitioning him into this new lifestyle. Dad adjusted quickly, became involved in several of the activities, and was very happy with his new "home". When the time came to transition Dad to the Personal Care side of the Villa, the staff was so helpful and caring in helping him adjust to this new way of life for him. The Caregivers are very caring of their residents and treat them with respect, kindness and love, and make them feel like family. It is comforting to know that while we cannot always be there for them, the "Villa Family" is there to care for them.

The best part about Traditions is the staff. Everyone is so pleasant and helpful from the Executive Director down to the housekeeping. I love how all of the staff knows your name, it is absolutely amazing. There are so many different activities to participate in that keep the residents busy. We have clam bakes, anniversary parties, and happy hours with entertainment. I enjoy going to fitness class twice a week. I love the fact that my Son-in-Law is allowed to come in and instruct art classes for the residents. I love that there is a variety of foods that are served for meals. It is very nice that we can have family and other guests join us for lunch and dinner in our dining room. Every week my apartment is cleaned and they even give us fresh linens. On the weekends, I love that I can go to our movie theater and watch movies. I like the beautiful front patio and back patio to sit outside with everyone. I enjoy being with the residents because everyone is so friendly and kind.

My mother, [name removed] has been there for a while now. I visit weekly and am extremely pleased by what I see every week. The staff is wonderful and I love stopping by. Top quality community. Staff is present and very helpful.

After touring multiple facilities for my grandma this one by far was the best! They informed me every step of the way to make it an easy transition for my grandma. After move in it was amazing to see how happy my grandma was with the staff. And how well they treated her. You could see how much the staff truly cares by the way they take care of her. Oh not to mention all of the fun activities they have for her to participate in! They just had a s’more night and she was so happy to have one of those again! Thank you for making my grandma feel at home.

My Mom is currently a resident at Traditions of Lansdale and the experience has been great at this facility. The staff is extremely friendly with my Mom. They keep a close eye on Mom, even making sure that she doesn't miss a meal. There is great communication between the staff and family. I would highly recommend Traditions of Lansdale to family and friends.

KV is a wonderful place: my mom is in an apartment and loves the weekly housecleaning and the laundry services. The food is restaurant quality and the variety great. Staff is very helpful and friendly, plus they check on residents: notice if you’re missing at meals, stop to chat, keep me in the loop (as mom requested). There are many amenities plus organized trips for the residents.

[name removed]is the best. We never did get a place at the independent living but did get one next door in the assisted living. [name removed] helped us migrate there. [name removed] at the assisted living unit was just as helpful and nice

My mother has been at Keystone Villa Douglassville for about 3 years. Her apartment is lovely and the (weekly) housekeeping staff does a great job keeping it clean. The activities director orchestrates a very full and diverse monthly schedule of opportunities for the residents. A variety of medical appointments (e.g. podiatrist, dermotologist, hearing specialists, etc) can be arranged on site. Importantly, I can’t say enough good things about the kindness and responsiveness of the staff whenever I have had a question or concern — from the receptionists at the front desk up to the upper level administrators. I have great peace of mind with my mom being at Keystone.