Senior Commons at Powder Mill

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

In [date removed] my father passed away while both parents were living in NC. Knowing Mom would have to now live near a child, she chose to live near me. I gave her a year after my father passed to make the move not wanting to uproot her so soon after his death. I talked to marketing at a couple of places and got floor plans for her and she choose Senior Commons at Powder Mill. She had wanted to live in independent living in a two-bedroom apartment. In August she fell and we decided it would be best for her to move more quickly and not spend a winter alone in NC. What was available for her at the time was a two-room suite in assisted living. We took it and prior to her even going into the suite, my husband and I got her furniture situated so when she walked in, it looked like home. She was so comfortable there that she never went over to independent living. In the 7+ years that she was at Senior Commons, she was treated with respect and care. She never had an unkind word to say about any of the staff. The only complaint she had when she first arrived was there was too much salt in the food, and after a town hall meeting where it was brought up by several residents, that was rectified. As my mother was nearing end of life, I feel like the staff took me under their wing to make sure that both of us were comfortable. It was a difficult time and they helped me get through it. They became family. This year has been difficult for all. I can’t imagine what they have gone through, including employee turnover, COVID with the residents as well as staff, ability to care for everyone the way they would like. But through all the years and especially this one, the right decision was made for Mom to live out her life at Senior Commons. And I thank them for the care they have shown.

In [date removed] my father passed away while both parents were living in [location removed]. Knowing Mom would have to now live near a child, she chose to live near me. I gave her a year after my father passed to make the move, not wanting to uproot her so soon after his death. I talked to marketing at a couple of places and got floor plans for her, and she choose Senior Commons at Powder Mill. She had wanted to live in independent living in a two-bedroom apartment. In [date removed] she fell, and we decided it would be best for her to move more quickly and not spend a winter alone in [location removed]. What was available for her at the time was a two-room suite in assisted living. We took it, and prior to her even going into the suite, my husband and I got her furniture situated so when she walked in, it looked like home. She was so comfortable there that she never went over to independent living. In the 7+ years that she was at Senior Commons, she was treated with respect and care. She never had an unkind word to say about any of the staff. The only complaint she had when she first arrived was there was too much salt in the food, and after a town hall meeting where it was brought up by several residents, that was rectified. As my mother was nearing end of life, I feel like the staff took me under their wing to make sure that both of us were comfortable. It was a difficult time and they helped me get through it. They became family. This year has been difficult for all. I can’t imagine what they have gone through, including employee turnover, COVID 19 with the residents as well as staff, ability to care for everyone the way they would like. But through all the years and especially this one, the right decision was made for Mom to live out her life at Senior Commons. And I thank them for the care they have shown.

There attention to detail on how they managed their patients was not really good. They let our loved one get out of the building somehow, and he would fall out of his bed several times and broke his wrists.

I would want others to know that it is a beautiful facility, but when we could not be here and keep tabs on everything it is really hard to rate it. For the money we were paying, we did not feel she was getting adequate care that she needed. Before covid the food was excellent, she was very happy with it. Once the virus hit, the quality has gone downhill. They have had a lot of turnover of staff members/management.

The layout of Senior Commons was very accessible for all the residents, it had nice grounds with nice gardens. Everything was kept very clean. This community had bingo, music, church services and would even take little trips. Our loved ones room was very comfortable for him. They did serve a lot of chicken for their meals, but the meals were always well balanced, even if you were sick they would bring up your meal to your room. The staff members at this community were always very helpful, very nice, and very professional. They were always engaged with the residents.

My mom was there for a short time. I would tell my friends, they were very great for the time and she was there for respite care. The food was good, and I was able to eat with my mom a couple of times. The food wasn't like home made food, but it was edible and I liked it.

My mom hoped to stay in her own home forever but when she decided it was no longer safe for her to be alone Senior Commons was her first choice. Over the years she had been to most of the other assisted living facilities and always felt this was the best fit for her. So when it was time we were so happy they had space available. Its been about six months now and she has been very happy the whole time even during the pandemic. Everyone has been kind and goes out of their way to be helpful.

My mom hoped to stay in her own home forever but when she decided it was no longer safe for her to be alone Senior Commons was her first choice. Over the years she had been to most of the other assisted living facilities and always felt this was the best fit for her. So when it was time we were so happy they had space available. Its been about six months now and she has been very happy the whole time even during the pandemic. Everyone has been kind and goes out of their way to be helpful.

When my mother decided it was time to sell her house we looked at many various options. When we visited Sr. Commons we both felt it would be a great place for her. She really loves it there. The staff are wonderful, courteous and extremely helpful. Mom has made many new friends. We both highly recommend Sr. Commons. It’s a great new home.

When my mother decided it was time to sell her house we looked at many various options. When we visited Sr. Commons we both felt it would be a great place for her. She really loves it there. The staff are wonderful, courteous and extremely helpful. Mom has made many new friends. We both highly recommend Sr. Commons. It’s a great new home.