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Keystone Villa at Douglassville Personal Care

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1152 Ben Franklin Hwy E, Douglassville, PA 19518

9.3
Review score
64 reviews
Add review
9.3
Review score
64 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
3%
1 star
5%
See all reviews
9.5
Review score
1549 reviews
20 facilities
For pricing & availability:
(866) 374-4058
Keystone Villa at Douglassville Personal Care
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Keystone Villa at Douglassville Personal Care community exterior
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Jim M
-
Family/friend
5.0
Excellent
My father (age 94) had a stay at Keystone Villa. I can say is that it exceeded expectations. The staff went over and above to care for all his needs. The cafeteria manager tried to accommodate him with his picky food likings due to his condition. Dad liked the staff there and I did as we

About the facility
Keystone Villa at Douglassville Personal Care

If you or your loved one need some assistance with activities of daily living, consider Keystone Villa at Douglassville Personal Care. With a welcoming environment and caring staff, you’ll soon feel right at home. Spend time outside in the well-manicured courtyards. Bird feeders and water fountains along with plenty of comfortable seating make this a perfect spot to spend an afternoon. Inside, catch a movie with neighbors in the theater, head to the activities area for crafts, or simply enjoy a pleasant conversation in the living room.

You’ll appreciate the peaceful riverside views of the Schuylkill River next to this community. You’ll also find many historic areas in Douglassville, Pennsylvania, and the surrounding areas. The Daniel Boone Homestead offers guided group tours, or you can do a self-guided tour of the outside areas. For more recent history, stop by the Boyertown Museum of Historic Vehicles. Here you’ll find much more than cars — view a blacksmithing demonstration, carriages, and sleighs. Of course, you’ll also find a robust collection of classic cars.

Keystone Villa at Douglassville Personal Care Details

This community offers a robust schedule of activities you can enjoy. Options range from word games and coloring to movies and happy hours....

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for Keystone Villa at Douglassville Personal Care

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Keystone Villa at Douglassville Personal Care

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Keystone Villa at Douglassville Personal Care community exterior
Keystone Villa at Douglassville Personal Care

1152 Ben Franklin Hwy E, Douglassville, PA 19518

Chestnut Knoll community exterior
Chestnut Knoll

120 West 5th Street, Boyertown, PA 19512

Berkshire Commons
Berkshire Commons

5485 Perkiomen Avenue, Reading, PA 19606

Celebration Villa of Exeter
Celebration Villa of Exeter

9 Colin Ct, Reading, PA 19606

9.3
Review score
64 reviews
9.3
Review score
64 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
3%
1 star
5%
9.8
Review score
91 reviews
9.8
Review score
91 reviews
5 star
84%
4 star
11%
3 star
5%
2 star
0%
1 star
0%
9.6
Review score
38 reviews
9.6
Review score
38 reviews
5 star
71%
4 star
16%
3 star
8%
2 star
0%
1 star
5%
9.1
Review score
28 reviews
9.1
Review score
28 reviews
5 star
50%
4 star
43%
3 star
7%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Keystone Villa at Douglassville Personal Care

Healthcare Services

  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Low / No Sodium
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Special Dining Programs
  • Meals Provided
  • No Sugar
  • Professional Chef

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking

Common areas

  • Outdoor Common Areas
  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Library
  • Beauty Salon
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room
  • Billiards Lounge

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Happy Hour
  • Live Dance or Theater Performances
  • Catholic Services
  • Gardening Club
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Sensory-based Programs
  • Protestant Services
  • Other Religious Services
  • Reminiscence Programs
  • Wii Bowling
  • Art Classes
  • Holiday Parties
  • Stretching Classes
  • Community Service Programs
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Montessori Programs
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Birthday Parties
  • Intergenerational Programs
  • Trivia Games
  • Activities On-site
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Activities Off-site

Reviews

for Keystone Villa at Douglassville Personal Care

9.3Review score64 reviews
9.3
Review score
64 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
3%
1 star
5%
Heritage Senior Living, LLC.
9.5
Review score1549 reviews20 communities
Write a review
A Place for Mom has scored Keystone Villa at Douglassville Personal Care with 9.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Keystone Villa at Douglassville Personal Care has 64 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.7
Friendliness
4.6
Care Services
4.5
Staff
4.3
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Keystone Villa at Douglassville Personal Care with 9.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Keystone Villa at Douglassville Personal Care has 64 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Best of Senior Living 2023
Heritage Senior Living, LLC.
9.5
Review score1549 reviews20 communities
Logo for Heritage Senior Living, LLC.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 64 reviews
Jim M - Family/friend
Assisted Living
June 6, 2024
5.0
Excellent
My father (age 94) had a stay at Keystone Villa. I can say is that it exceeded expectations. The staff went over and above to care for all his needs. The cafeteria manager tried to accommodate him with his picky food likings due to his condition. Dad liked the staff there and I did as well. Highly recommend!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Keystone Villa at Douglassville Personal Care
June 20, 2024
Thank you for trusting us to care for your father. We know that he enjoyed his time with us!
Steve F - Family/friend
Assisted Living
February 23, 2024
5.0
Verified Review
This is the one!
The staff is always helpful and keeps us informed. Fox Therapy has people dedicated to working with residents. There's a doctor as well as a podiatrist and hair stylist all associated with the facility and their services are available without your loved one having to leave the building. If a trip to an outside healthcare provider is necessary, the facility has a bus that can take them. If needed, Chestnut Knoll at Home can provide a person to ride on the bus with your loved one. There are also rooms that can be reserved for private gatherings such as Christmas or birthday events.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Barbara K - Family/friend
Assisted Living
December 29, 2023
5.0
Excellent Facility
Since coming to Keystone Villa my mother has made tremendous strides in her condition and is living in safe, professional environment. The entire team is wonderful & professional!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Perry R - Resident/client
Assisted Living
November 14, 2023
5.0
Happy Resident
I am so happy & satisfied with my community here. I recently moved from the 2nd floor to the first floor and everyone was so accommodating. Thanks to all the staff!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
James M - Family/friend
Assisted Living
November 14, 2023
5.0
Very Happy
Could not have asked for anything better when it came to care for my wife.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
ruth R - Family/friend
Assisted Living
July 28, 2023
5.0
fathers day celebration
A very tasty lunch was served by kind people
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Erich R - Family/friend
Memory Care
July 20, 2023
4.0
Verified Review
Evaluations of Memory Care Unit
My mom is thriving at Keystone Villa. The staff is always available and helpful. We are very satisfied with the care provided.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Andrew H - Family/friend
Assisted Living
June 19, 2023
4.0
Great! Happy with my father's care. Staff is friendly, came to meet the team mixer, had a very nice experience. Talked with residents and staff, it was nice to see the residents having a great time with their families and the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Kathleen - Toured community
Assisted Living
May 16, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Keystone in Douglasville was very pretty and dad had stayed there with my mom 10 years ago for a short stay. They loved their food. It would have been more of a lateral move price wise from [community name removed].
anonymous - Toured community
Assisted Living
February 20, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour and based on the overall tour experience and the staff we had encounter we thought it was really nice and the community itself was very nice.
Anonymous - Resident/client
Assisted Living
February 16, 2023
4.0
Honesty
I find that overall everything is about as congenial and friendly as it can be. It seems to adjust to most everyone's lifestyle. There will always be room for improvement.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Barbara S - Resident/client
Assisted Living
February 6, 2023
5.0
My Happy Home
I love it here and don't have to do a darn thing. I love everything here the food, the activities. I never have a dull moment here. The staff here is great. I am very happy to be here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
December 8, 2022
5.0
Verified Review
Keystone Villa Experience
We chose Keystone Villa at Douglassville because we liked the atmosphere and the activities that they had offered for the residents. We looked at several different places and they were the best from what we saw. It has been a positive experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Toni G - Family/friend
Assisted Living
November 29, 2022
1.0
Dangerous living
The villa has absolutely plummeted. It is unsafe, understaffed, it is dreary. They have lost all touch with their mission statement and the reason they are around. From the CEO [name removed] , VP [name removed] , Regional Director [name removed] - they don’t care about the residents or staff. They leave them short staffed, claim they are “working hard to make things better “. All they do at this point is collect paychecks. I gave my review a month or so ago. Things are actually worse. I am moving my mother to [community name removed] . It is worlds better. Farewell Keystone Villa, you will be just an empty building soon considering the care you provide.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Keystone Villa at Douglassville Personal Care
December 5, 2022
We are truly sorry that your expectations haven’t been met. We recognize that it is difficult to trust the care of someone that you love to others and we take that responsibility very seriously. Everyone that you mention remains committed to the care of your loved one. We will continue to respond to your calls and messages. And, we will add your comments to our Quality Assurance program as we strive to provide care and service consistently at the highest level.
Connie U - Family/friend
Assisted Living
November 23, 2022
3.0
Covered wasn’t excuse, but it is no longer
My parents became residents at the villas in [date removed] after my father experienced a stroke. The challenges of Covid were understandable and service was not up to our expectations. It is now late 2022 and since this facility was bought out by a large national company I have to say service has gotten even worse. My father is in a level care situation and My mother shares a unit with him. There are times when they leave my father in the bathroom for well over an hour before coming back to help him. In my mind this is nothing short of elder abuse.. We have communicated to management in the past and it seems to get better in the short term but always slips back to worse than before. My recommendation is to stay away from this facility. They clearly do not have the assets or resources to effectively staff and manage. I am now faced with a hard choice of relocating my parents at age 95 and 100.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
1
Response from Keystone Villa at Douglassville Personal Care
March 13, 2023
We are truly sorry that your expectations haven’t been met. We recognize that it is difficult to trust the care of someone that you love to others and we take that responsibility very seriously. We recently hired a new Executive Director who is committed to making the resident experience a positive one. We welcome the opportunity to talk about our philosophy of care and the culture that we promulgate throughout the community.
Shannon - Family/friend
Assisted Living
October 21, 2022
5.0
Verified Review
Glad I Found It
I would recommend others check this community out for their loved ones. The staff is very personal to the residents, and you can tell they really care about the themas well. The community is clean and organized too. The communication with the staff is wonderful. They are responsive to emails, phone calls, and direct communication. Some of the care types include medication management, dressing, and bathing assistance.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 27, 2022
5.0
Verified Review
This is a great place for my in-laws! They love the location and that everything is close around them. Everything has been great here and I would absolutely recommend them to friends and family!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
September 23, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it is a very beautiful community but it was a little more on the expensive side. The memory care side was on the second floor and it wasn't locked down so it was secured. The outside space was in the middle of the building that had not access to any green nature - could not see really any trees just small planters with flowers.
anonymous - Toured community
Memory Care
September 20, 2022
3.0
Verified Review
Tour experience
We toured with Keystone Villa at Douglasville and I got the feeling of a business corporation rather that it being personal. The staff were all extremely friendly and they were great with their follow-up afterwards. I do also know that they take combative residents which is good to know.
MV - Family/friend
Assisted Living
September 7, 2022
4.0
Verified Review
Great place for loved one
My loved one likes the food. The value for the, money is at market value. We picked this place because it was a good location, great quality, and it met the needs of my loved one. Overall, my loved one greatly enjoys the community, has more engery, and has a more enthusiastic view on life.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
Viewing 1-20 out of 64 reviews

Neighborhoods
around Keystone Villa at Douglassville Personal Care

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.

Frequently Asked Questions
about Keystone Villa at Douglassville Personal Care

Keystone Villa at Douglassville Personal Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Keystone Villa at Douglassville Personal Care 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 385-5002 to reach a resident at Keystone Villa at Douglassville Personal Care.

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Studio, 1bd, 2bd
Located in beautiful downtown Pottstown, PA Sanatoga Court is a Genesis senior living community offering high quality senior care. Our beautiful town of Pottstown offers residents access to parks, concerts, fine dining, shopping and cultural experiences. We offer a wide range of services...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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