Traditions of Lansdale

We chose Traditions of Lansdale because this was the one that my mom responded to the best, she really liked it and it was all about her decision. Overall it has been a good experience and she likes it here. I would recommend this facility to others looking.

My loved one lives in this community. My family's early experience was one of joy and anticipation of my loved one moving in. The transition has been difficult....there needs to be some extra care when someone enters assisted living and or memory care. A care to know that they are being cared for instead my call to the community was delayed for more than a day. My loved one is not adjusting. I am disappointed. There was no seat in the dining room ready for my loved one to have any meals. I was told that they would be paired up with those that they would best get along with. Disappointed with the staff, food, care, and medication management. I picked up 4 pills of medications on the floor while walking through the building.

The executive director is unseen whenever we come to visit dad. The executive director states that he has an ‘open door policy’ then why is he not available to speak to families when they are visiting. This has been going on for months and into the last year. I have wanted to discuss the diet/nutrition of our loved ones but they are too busy and it is appalling that they are consistently served either frozen hamburgers or hotdogs as their choice for an entry. The alternatives choices are peanut butter and jelly or grilled cheese. Can you believe this!!! Also I also need to mention that half of my dads clothes never have come back to him in the weekly laundry!! I know their are others that want to speak up, I encourage you to do so!!

The place smells of urine, and residents smell and appear to be dirty. I moved my mom out because she told me that she would ring her call bell and either no one would show up, or it would take sometimes up to an hour for a caretaker to show up. There are barely any activities, most residents are just sitting around or sleeping, and the staff are out in the open on their phones. One can really see what happens after 5pm. I tried to tell the ED about the issues and you can tell that he does not care and nothing gets done. EDs response is you can give a 30 days notice to leave at any time.

It's a really perfect place for my mother because of the size of the facility. It's not too big, and its all one floor so there are no elevators to confuse the residents. The people there are very friendly and very helpful. When I come to them with any questions or concerns, they're extremely responsive and act on concerns right away. They also seek out input from the residents on things like food, activities, and interests and how they could generally do better and better meet the residents' needs. The fact that they proactively seek out that feedback is huge. I also like that they have medical services there so that you don't have to go outside of the facility to see a primary doctor, for instance. And they have transportation for anything that needs to be done outside of the facility - things like specialist appointments, etc.

I would let others know that they do not have a dietician - so it is the families responsibility to support any dietary needs beyond the basics.

the place is responsive if you need to ask about something but don't reach out to communicate on a regular basis. Cleanliness is acceptable but sometimes just slight under excellent. Wish their activities were a bit more robust but bottom line is my mom is very happy whenever we see her and staff seem genuinely caring.

So far things are going pretty good. We've had a very positive experience. The staff have helped quite a bit in stages working up to my dad being placed there. They did a lot of work helping me and doing the evaluation at the rehab center he was at. They've been quite supportive in the early stages of me managing my dad's living situation with me being so far away. They've worked on my behalf to help support him as I was getting used to how things operate and managing expectations, etc.

We just moved mom into an apartment at Traditions of Lansdale for assisted living. The place is perfect for her because of its size. The building is all on one floor, there are no elevators to navigate, and the number of residents is not overwhelming for her. The atmosphere is friendly and personable. Mom started to feel right at home from the very first day. She already has made a couple of friends and attended some activities and it's only been a week! I feel that this is the right place for her, and all of the family agrees. Thank you for recommending Traditions of Lansdale for my search for the perfect place.

The value for the money is great. It was very clean and they were on top of everything. We had to do this from different states, we did everything by zoom, facetime, emails, etc. So when my dad finally moved it everything was done. They were super accommodating getting him in here and have continued to be that way. It is a smaller facility so the care is more individualized and they really get to know residents likes and dislikes. The staff are all extremely friendly and they are quick with their response time. I could not have found a better fit for my dad and he loves it here. The only thing they could improve on is the food. I would most definitely recommend to others looking.