The Birches at Harleysville

We picked this community because, when visiting my loved one really liked it. I would like to see more staff on my loved ones floor. It's a good community. We made a good choice.

Everything was well organized and it was a beautiful facility/grounds. Everyone seemed very happy and as they were having a fun time

We selected The Birches at Harleysville for my cousin after her health began to fail and living independently wasn't an option. After visiting several facilities that provided personal care, we worked with the team at The Birches to transition my cousin into their environment. After almost a year, we find the team easy to work with, caring and provide a warm atmosphere for my cousin. We had been especially concerned since we were changing her environment during the peak of the COVID pandemic. The staff was caring, assessed her mobility and dietary requirements and developed a care plan in conjunction with her medical team. Finding the perfect environment for a loved one is a challenge. Today my cousin's health has stabilized and she is doing well at 97. She is content and we are comfortable with our decision.

Since mom has been here I have raved about The Birches - we absolutely love them. When you walk in it always smells clean and they do a great job of keeping the facility clean as well. I love the chef, she cooks like she is feeding her family and the food is great. She cooks all the food fresh and it is seasonal as well. The value for the money is amazing and the best that I saw around the area. My mom is an epic fall risk - the staff have learned with her and have worked with me as well and they are great about making sure she does not fall and is safe. One disappointment is that her nice sweaters have gone missing, that seems to be an issue at other facilities as well. But other than that it has been a wonderful experience and we would definitely recommend them to others looking.

Our families experience has been pretty good so far with The Birches, what really stood out to us initially was the friendliness of the staff. When we ask our loved one about the meals she can't really remember but from what we have seem the meals and dining service seems to be just fine. They do have a lot of different activities for the residents, and we really like that our loved one has a little kitchenette in her apartment. Based on our experience we would recommend this community to other families.

My mother seems to like The Birches.

We chose The Birches because I needed a place in a hurry and they were able to get us in quickly. My in laws also have also stayed here as well and had a good experience. It turned out we were very very lucky. They get high marks in every category as far as I am concerned, they are good people and it is a great place. I would absolutely recommend them.

The staff really care about our mother, they really have that genuine care. They are very good about communicating to us and supporting different care plans. We really have nothing bad to say about The Birches community. She is rally enjoying the meals and dining service, and is loving all the different activities that are offered throughout the week. She is really able to expand her friend circle and be around people with the same similarities.

I have worked at the Birches since the end of April, and Thank Goodness I was given this opportunity. The residents are amazing. All of them. Love them forever and a day. We work very hard but I always hear from them "thank you for all you do." Or "you work so hard. We notice it and appreciate everything you do for us." I love our staff, and you can see they love the residents as well. Amazing! Best of all our Executive Director is the most amazing ED I have worked with in a long time. He came into our community in the midst of construction, and works hard to keep his eyes peeled, step in when there is need, and check the halls throughout the shifts. He jumps in to move a sofa, serves ice cream during music programs, is a great bartender when he sees me struggling, and is Justin on the spot when he imagines he is needed. I've been working as an Activity Director for over 20 years. He has come into this fabulous company and made us amazing! Stop by and see the changes!

I toured this facility recently while looking for a place for my aunt. She is currently at an Independent community and we are looking to make a change soon. I am always skeptical at reviews online, but can tell you that the reviews for The Birches really are accurate and it is a great place! Finally found the place for my Aunt once the time comes.

I recently began my employment here at The Birches and I could not be happier! From the interview process with [name removed], which was the very first time that I had interviewed for a job in about 13 years, my experience could not have been more pleasant and welcoming. I knew after the first 5 minutes that I would love nothing more than to work here! The management under our Executive Director, [name removed], is nothing short of incredible. I already feel as though this is my home. The residents are all so sweet and I love to interact with them whenever I am at work. The facility is gorgeous and has such a warm and home-like feel. We are growing and it is very exciting to be a part of this amazing team!! Our entire care staff takes impeccable care of our residents and the residents all seem very happy and content. Thank you for asking me to be a part of the family at The Birches!

I was recently asked to provide musical entertainment for the residents at this community. Upon arriving, I was greeted by a very friendly receptionist and was impressed with the communities COVID protocols in place. The new Executive Director was kind enough to show me around and I was very impressed with all of the renovations to enhance the living environment. The residents were very well cared for and were quite engaging with me during my performance. Having performed at several Senior communities, my experience at the Birches was on the top of my list! Living locally and having a mother who will soon one day need a community setting, it is great to know that The Birches will be there for her and me when we need it!

My brother needed a place to recover from a minor stroke. He did not need a lot of help with his day-to-day personal care but did need help with his medications. He also had cognitive issues that were a concern was also worried he may fall if he went back home at that time. We wanted him in a place where he could walk on his own and it was safe and there were people around. He stayed just 2 months but made major improvements. He was able to go back home stronger - both physically and mentally. The staff there are AMAZING!

This building is bright, clean, well-staffed, and pleasant. Surrounding friendly and cheerful staff. The dining room has adequate seating and is nicely laid out. The menu is varied and the food delicious.