Chestnut Knoll

They are just the most compassionate, sincere, authentic people you would ever meet. They really have your loved one's care in mind when they set up an individual program for them. They didn't always provide updates, but when you would reach out to them, they would make sure that you had the most up-to-date information about your loved one and how they were doing in the program, and any changes that they saw. They definitely reached out to me when my father had a choking incident and they wanted him to do a swallow test. So when they had concerns they would reach out to me and let me know what was going on in his world. They gave periodic updates, and they just seemed to really care about the wellbeing of my father and how well he was doing in their community. I remember one staff member calling me and telling me she was going to purposely arrange for him to sit down with another man in the community because she thought they had a lot in common and would have a lot to talk about. I just loved the involvement that happened there. It was worth every dime.

When my mother could no longer stay in her house, we looked for a facility that would make her feel like she was at home. Chestnut Knoll fit all of our requirements. We were very pleased with the facility and the staff. From dietary, to maintenance, to housekeeping, everyone was very friendly and kind to my mother and our family. I can not say enough about the aids that helped care for her. When I left in the evening I knew she was in good hands.

We are not able to eat with the residents just yet so we aren't sure about the dining services, but the activities do seem to be pretty good. We would recommend the Chestnut Knoll community to others.

I am very happy with the care that my uncle, [name removed], received at Chestnut Knoll. The compassion and love shown to him, and the support for us, was nothing but amazing. The administrators were always readily available whenever we had a question or concern, and any concerns were immediately addressed. The staff was so very caring, and they took a personal interest in caring for Uncle [name removed]. I highly recommend this facility for you or for your loved one. You will get the care and attention and the personal touch that you/they deserve.

The Administrative and ALL support staff made the transition from our Aunt's Independent living to Assisted/Memory Care seamless. Very caring staff, which helped to ease the anxiety of our family during this change in her life's journey. The staff were very transparent in their communications with us, either by phone or during personal visits with our Aunt. We can't thank them enough for the caring compassion they offered our Aunt.

Are you looking for a friendly place with a family-like atmosphere for your loved one? If so, Chestnut Knoll is a perfect choice. Residents are well cared for and treated like family. The staff is caring, kind, compassionate folks. My aunt has been a resident for three years. I am so thankful she’s at this safe place. The facility is welcoming and very clean. The food is delicious. Great care is taken in both the selection and preparation of each meal. Activities are varied and fun. So much effort is put into making sure everyone is involved and entertained. The Fox Therapy team, an exceptional part of what Chestnut Knoll has to offer, does remarkable work with the residents. I highly recommend Chestnut Knoll.

The minute you walk you, you are treated like family. The staff make you feel comfortable and know what you are going through with you loved one. I feel like it was a great place for my loved one to be. I would recommend Chestnut Knoll to anyone.

My 86-year-old father, who is diagnosed with dementia, had recently returned home from rehab. It quickly became apparent that my mother could no longer care for him. I called "A Place for Mom" who swiftly put me in touch with the Director at Chestnut Knoll. The director listened to my concerns and immediately connected me to the Marketing Director who helped me determine the type of care my father would need. The Marketing Director and Memory Care Director gave me an impromptu “virtual tour” of their beautiful facility. During the tour, they discussed the type of care my father would receive and showed me the memory care “neighborhoods” that help foster independence and socialization for their residents. My father absolutely loves the program at Chestnut Knoll. The staff keep him active and engaged throughout the day. He’s hardly ever in his room! His favorite activities are strolling through the “neighborhoods”, reading his book outside in the garden and movie night.

I have been so pleased with everything that is Chestnut Knoll. They have made my Father feel at home and really like he is part of the Chestnut Knoll family. The staff at all levels is super attentive and really have a "can do" attitude. The communication channels are great and they have kept me personally up to speed on the changing rules and regulations. The food is great and even in these COVID times they have managed to keep my Father active and engaged. I could not have made a better choice and have never second guessed my decision. I would recommend Chestnut Knoll to anyone who is looking for that next safe haven for their loved one

If you are looking for a place for a loved one take time to tour Chesntut Knoll. Our Mom has been in their Memory Care for three years and is thriving. The facility itself is clean, bright and layed out beautifully. The activities that the staff plan for the residents keep them engaged throughout the entire day and evening and also take them on off site trips which they love. I cannot say enough about all of the staff and management. The staff is like a family. They will know your loved one as an individual and all of your family as well. They love what they do. They communicate quickly and professionally. There was no greater example than during this last year of COVID. We knew our mom was safe and happy and peace of mind is what family needs most. If you are struggling to make a move with a loved one with memory issues, take time to visit Chestnut Knoll. Its a hard step to make but one you will not regret. Kim Christman

Are you looking for a friendly place with a family-like atmosphere for yourself or a loved one? If so, Chestnut Knoll is the perfect choice. Residents are well cared for and treated like family. The staff are caring, kind, compassionate folks. My aunt has been a resident for 3 years. I am so thankful she's at this safe amazing place. The facility is welcoming and very clean. The food is delicious. Great care is taken in both selection and preparation of each meal. The activities are varied and fun. So much effort is put into making sure everyone is involved and entertained. The Fox Therapy team, an exceptional part of what Chestnut Knoll has to offer, does remarkable work with the residents.

My wife suffered for many years with dementia and as her primary care giver I needed a respite. Chestnut Knoll was accommodating to my needs as far as duration rather than a 30 day minimum stay. From initial contact, to the care my wife received during the respite, I was convinced Chestnut Knoll would be where she should be when I could no longer care for her. She was admitted in [date removed] and the long term care admission process was handled efficiently and professionally. The entire staff from management to nursing to support are all professional, seriously caring people. The premises and accommodations are impeccably well maintained and clean. As my wife’s condition worsened, it was necessary to move her to Chestnut Knoll’s Hospice unit and again, the care, dignity, and compassion both she and I received during this difficult time was above and beyond expectations. I would highly recommend considering Chestnut Knoll in Boyertown for personal care, memory care and hospice care.

Since move-in, my loved one has been in the hospital multiple times, for multiple reasons, including dehydration that the staff did not address. There was a fall they never notified me of. My loved one had another fall when I took her to lunch, and the head of nursing read me the riot act when I called her to address the fall - because she said we exposed everyone in the community to Covid. My loved one has had both her shots and wore a mask. I don't understand how that is different than when the head of nursing goes home everyday and comes back. I've had no response from anybody since that day. Because they didn't know how to treat dehydration, they sent her to memory care. They then put her in lockdown, literally locked in her room since Thanksgiving. No one will take her to the ***** doctor, or to get her hair cut.

When I had to arrange for my cousin to go into Chestnut Knoll, as her memory loss became more severe, I had many concerns as she was a very independent woman. They were incredibly good with her and showed remarkable patience helping her settle in. This was helped by the excellent food which she really enjoyed. They made special provision for her to enjoy her favourite chocolate ice cream on a regular basis which was much appreciated. [name removed] was there for almost five years and they were like family for her. She was clearly much loved by the staff who they really cared about her and her needs.

My mother has lived in this community since January 2020. My husband and I are totally satisfied with the decision to move my 93-year-old mother from a private apartment. We feel that all her needs are being fulfilled. All staff is extremely attentive, kind, and knowledgable, etc. Thank you Chesnut Knoll.

Making the decision to put a loved one in a home away from your family is such a tough decision. Not knowing how they will be cared for can be terrifying. But Chestnut Knoll made this decision easy. Chestnut Knoll gave my Grandma the best few last years possible. They helped her get healthier than she had been in years. They watched over her, took care of her, and kept her safe, providing care that we were not capable of in our home. They were in constant communication with our family about her well-being up until the night she passed away peacefully in her sleep. We never had to worry about whether she was taken care of. We could sleep at night knowing she was loved as family there. If she had to live a few more years on this earth without my Grampa, at least we know she did it healthy and happy! After she passed, we received heartfelt condolences and tons of hilarious stories from the staff who loved her. We truly felt like she was part of their family and that is more than we can ask of an assisted living home. Side note - throughout the entire COVID pandemic, they remained COVID-FREE! Not one case. They worked so hard to keep everyone inside their walls safe and healthy. It’s an incredible feat and I am so proud of them!

My sister and I feel extremely fortunate that my mother was accepted into the Chesnut Knoll (CK) Memory Care Facility two years ago. She came into the facility depressed in a wheelchair. She has been in a physical and emotional downward spiral at her previous assisted living facility. Within a few months at CK, she was walking and enthusiastically enjoying the company of residents and staff. I was amazed that her quality of life made such a miraculous improvement. After observing the extraordinary care given to my mother by the staff and management of CK, I came to realize why my mother was happier and more mobile. It was because of the well-thought-out daily routine administered by the caring, conscientious staff who treated her with kindness, compassion, and dignity. The physical therapy is world-class and enabled her to regain mobility quickly. I was impressed with how often my mother was monitored. Everyone closely paid attention to details and proactively addressed and immediately resolved any issues that my mother had. I was always promptly told of my mother's condition and made aware of any issues and the plan to resolve them. If I had any questions, they were immediately answered. I appreciate the passion for caring with kindness that the staff gave to [name removed]. When her health declined and she was approaching death, the staff was quick to arrange hospice which enabled her to die peacefully in her sleep. The quality of life that the staff provided enabled her to have the best single final two years of her life and for that, I am eternally grateful. My thoughts and prayers are with you during these difficult times and I wish you safety and good health. May you continue to give joy and good quality of life to others, just as you did for my mother.

In October 2019, my sister and I started searching for a memory care facility for our dear Mother who was suffering from moderate to severe dementia. From the moment we walked into the Chestnut Knoll lobby, we were warmly greeted by an office staff member. We were given a tour of the memory care unit. It was so nicely decorated, was so clean and had a nice fragrance. You could feel the warmth and coziness there. Our Mother has now been a resident for 7 months. In early March 2020, the Executive Staff wisely stopped visitations, and to my knowledge, there has been no Covid-19 resident cases. Prior to the Covid-19 pandemic, I would visit with my mother three times a week, spending several hours with her each time. Every time I was there, I could see how lovingly the staff took care of my mother and all of the other residents. The staff actively talks to the residents and encourages them to join all of the activities. Also, they always keep a close watch on the residents, making sure everyone stays safe, such as when walking or sitting. In addition, they make sure everyone is always accounted for, especially when the roast transitions from the activity room to the dining room and back. Throughout this Covid-19 pandemic, the Executive Staff has been encouraging family members to keep in touch with our loved ones by way of window visits, video chats, phone calls, or emails and greetings cards which I personally read to the residents. This wonderful, excellent, and loving Chestnut Knoll team is an extension of our hands to take care of our dear Mother. May God bless them abundantly for all their hard work to keep our precious family members lovingly cared for and safe. With deep gratitude, [name removed] and [name removed].

Excellent care. Great caring staff. Clean. Awesome memory care.

My wife [name removed] has the angry type of dementia. She came here in [date removed]. The staff did a good job keeping her safe and having her cooperate which took a lot of patience, she has progressed to later stages of the disease. I have the utmost respect and admiration for the staff also during the COVID-19 pandemic. They have done a terrific job to keep the residents safe. Their care and compassion is at the top of the bar.