Heritage Green

I would recommend this community to others based on my experience. The community is clean and the staff is very friendly

It was older community. It didn't have the medical staff that the other community had. The apartments were very different, and much smaller.

I like the smaller atmosphere here, as opposed to the bigger facilities. I think with fewer residents, each resident gets a little bit more attention that way. The staff are all very nice, and they do a very good job making sure the residents get their medicine and participate in activities. They try to keep them busy as best they can.

The community was beautiful. The room would have had to share a room, and it was still out of our budget. The other downfall was the community only having a memory care wing.

One really good thing that I like is some of the executive staff have been there a long time, more than 10 years, which says something for the facility itself. But unfortunately, there is a high turnover of aides. Because of that, the care lacks the consistency that you need with elderly folks. Especially for my loved one, I feel like he needs that reception and that schedule to be maintained. There are some aides that I don't care for, but there are a few that are above and beyond, which is really appreciated. It's almost as though those few pick up the slack for the others. My loved one tells me that most days the food is really good, and other days he'll say that he can't believe they call what they served a meal. They're offering plenty of activities, but my loved one doesn't really participate due to limited mobility. I know they've just now added back in more activities as Covid restrictions have lessened.

I would highly recommend Heritage Green. Facility is nice, clean and the staff has a great attitude.

My family did not have a positive experience with Heritage Green in Mechanicsville. My advice would be to read the employee reviews on Indeed. Being understaffed, getting medications on time was a problem.

The staff members at Heritage Green are doing the best they can keeping the residents active and engaged during COVID. The biggest thing that we liked about this community was all the availability they had with choose rooms. Our loved one is currently living in a one bedroom that has a separate seating area. It is very spacious, and the food they serve is pretty good

This was a good community for my dad. They offer a lot of activities for the residents. This was my dad's favorite part of Heritage Green. The nurses were nice, attentive, respectful, and helpful.

Even before my sister was able to move in she benefitted from a skilled, compassionate staff. COVID-19 issues were managed professionally and comfortably. The staff continues to be friendly while responding to residents' needs promptly and professionally.

We looked for an assisted living facility for our Mom, who needed some extra care now that she is in her 90's. Found Heritage Green in Mechanicsville, and from the very first meeting knew this would be the perfect place. Everyone and I mean everyone has been so nice, so caring and helpful not just to our Mom, but to every resident there. They have many activities, and outings for them, the facility is beautiful, and so clean. The food is delicious, and I like how you can have lunch with your family member. I like that it is not one of those huge places, this is a smaller facility and they can spend more time with each resident, and even have on site PT and OT. Well worth the time to check out Heritage Green, if you are in need of assisted living for your loved one, I don't think you can find a better one in the area.

Dad has been living at Heritage Green since [date removed]. He moved here in a wheelchair from rehab and the therapists had him back on his feet using his walker within the month! All of the staff are wonderful - everyone is so friendly and caring. During this health crisis HG has done a great job keeping the residents safe and providing ways for the families to stay in touch, even though we cannot visit in person. I am very grateful to everyone at Heritage Green and highly recommend this facility.

My parents lived at HG for more than a year and we were very happy with the level of care they received there. The staff will treat your loved ones as if they are also family--in a good way! ;) They were consistently treated with TLC there. The therapists were terrific and helped my dad so much with his chronic pain, speech challenges, and range of motion. My mom enjoyed the activities and outings very much. The staff is really terrific across the board. The social events where they invited in the families and community were terrific ways to help keep our older loved ones connected, and I appreciated knowing who else in the community had loved ones there, helping us create a support system for each other as well. I highly recommend HG!

Heritage Green has a welcoming atmosphere that makes you feel at home. The staff is friendly to visitors, residents, and each other. The facility, inside and out, is always clean and inviting. The residents all seem happy to be a part of the Heritage Green community and are eager to engage with other residents. Heritage Green is always my first choice when asked for recommendations for assisted living in the area.

[Name removed], [name removed] and [name removed] are great! Awesome management staff. My mother resides in the dementia until where she is kept safe! I would recommend Heritage to others!

We love HG! The environment is so clean and well maintained! Food is good and staff are friendly! Lots of great events for both family and residents! The bistro is the best!!

Heritage green is a wonderful community. The staff is friendly and kind to the residents as well as their family and friends. The facility is very nice and the food is good too! The activities director is very attentive to the residents and keeps them involved with activities on campus as well as takes them out for lunch or out to shop or maybe just for a scenic ride and and a treat! We have been very happy with our mom's experience at Heritage Green and highly recommend it as the place for your loved one!

Heritage Green is a wonderful place to live. There are a lot of things to do. The activity director is very personable. The people and staff are really friendly and always willing to help.

Not only do the residents feel at home, but visiting family members also feel like a part of the Heritage Green family. We are greeted by name and with smiles when we visit my brother, who has lived in memory care at Heritage Green for almost one year. As his illness has progressed, the care he receives has also increased; therefore, we have peace of mind concerning his well being. The staff is attentive, and the residents have enjoyable activities daily, including outings on the Heritage Green bus, cupcake parties, sing-alongs and musical entertainment, and crafts. Thank you, Heritage Green Staff, for your friendliness and service.

The staff at Heritage Green is amazing! After visiting a couple of nearby facilities, we quickly knew Heritage Green was "the one." Dad had Alzheimer's and needed 24-hour care. So we moved him (along with mom, to be by his side) into the Memory Care unit in August 2018. The staff treated dad with love, respect, and dignity while he was a resident for nearly 10 months. Many of the staff members became family to my parents, my sister, and me. If we ever have a question or concern, staff and/or administration is quick to respond by phone or email. While dad has since passed, mom is looking forward to moving to the Assisted Living unit at Heritage Green. There are numerous activities and outings to keep her busy and stimulated. I can't thank the staff enough for taking such wonderful care of my parents.