Elderwood Administrative Services

Emeritus was the nicest visually, the nicest personel, after some months now I'm totally pleased. It's a great facility, well run, great people, good organization. I meet with the nursing staff once a month and they always keep me up to date and they're on top of what's going on. Now she likes it very well, at first she didn't want to leave where she was but they do a fantastic job of getting them involved with activites and meeting people they would get along with. They're just better in everything. As she evolves in her care they're right on top of it and can take care of it. They're really in tune with that, they're just over and above. They're intune ith doing anything to make her happy and I can just see them doing definitely more than anywhere else we looked at. Even the people that are actually there, living in the community, are very pleasant, sensitive and I think thats a reflection of their environment, it's a very calming atmosphere.

So far everything has been going great. Emeritus is a really pretty community that is very pleasing to the eyes. So far we have nothing to complain about with them and would recommend this community to anyone looking. They really are just a great community with plenty to do if you want to participate.

We thought it fit my mother in law the best. Its a one floow, small...smaller place than the others and since she has a hard time walking, at the other places she would have had to either walk on stairs or take an elevator if it was more than one level. They've been wonderful, its been a very good experience. Since she's not a social person, she gets annoyed with people coming into the room at different times of day but they're only coming in to give her her meds or change her sheets or things like that. She has a hard time swallowing so they have been accomodating her as far as crushing her meds or putting them in pudding. The food is a good thing too, I have eaten there probably 3 or 4 times the past couple of months and its good.

Visited on 7/29/13. Met with Laurie Schneider, Community Relations Director.The entire facility was very clean and neat. Residents were able to go outside to the front area to sit or walk. Was able to see residents having dinner; the food looked very good and the residents were very friendly. Pets are allowed; no dogs there at this time. Very impressed with the size of the rooms (smallest, single room seemed to be much larger than the single room at Emeritus at Woodland Place). Shared showers was very acceptable. Lots of storage/closet spaces. I really liked the idea of having the resident's personal furniture in their room; make them feel more 'at home'. Also liked the layout of the entire facility with the common areas in the middle and living 'villages' in the corners. Overall, I was very impressed!

It just seemed to have everything that we were hoping to get for my mother. She has fallen in love with the place. She thinks she works there its not that far away. I think it’s a reasonable place and I think she is very happy there and that’s all I care about her being happy and well taken care. She just seems so happy there that she is not as stubborn as she used to be. We are constantly calling and keeping an open line of communication. Just liked it right away and the manager here was upfront with us. He really is dedicated and told us it would be hard at first but she will end up loving it. We are glad we stuck it out because now she does love.

I chose the Emeritus at Perinton Park Manor for several reasons, first is the cleanliness, second is they could push a wheelchair, and lastly because of the recommendation of a visiting nurse who saw our other options and thought Emeritus was the best. Mom felt at home here and she picked it as her first choice. It is a lot better than the four other places we toured. The state of New York has restrictions on what properties can push residents in wheelchairs. The Emeritus is certified by the state to push wheelchairs which was important to us. It's great, we did a lot of looking over six weeks and mom is real happy here, she tells us she likes it here a lot. We are able to visit her everyday, so that might have something to do with it.

The property is conveniently located to family members. We liked our visit and my father-in-law has no complaints.

Awesome! Highly recommended

Awesome! Highly recommended!

Unfortunately dad was only there for 2 weeks and had a bad fall and is now living with me. I would highly recommend Elderwood. We were sad to have him leave.

We researched a few assisted livings for our Mother and decided on Elderwood Village at Greece. There was a very smooth transition when signing as Elderwood changed from Brookdale. Change can be difficult for an elderly parent, however, this was a perfect change for Mom. She is very happy with the Staff, new friends and her 3 meals a day. The food is what she comments on daily as being very good. She transferred from a one bedroom apartment, alone all day, to a family oriented facility. There are activities that she has not done before and is up for each challenge. It was a very good move for our family. Thank you Elderwood Village!!

I was looking for an assisted living community for my mom that was not too far from me. I was referred to Brookdale Fairport and once I took the tour and spoke with the staff, I felt confident that she would be safe and well cared for there. The staff is great. They are very friendly and truly care about the residents there. My mom would comment on how good the food was. The residence is clean and well taken care of. I was very happy to have her there and felt relieved knowing knowing that she was well cared for and she was safe. I would recommend this assisted living community.

My aunt has been there since December and has been doing good. We started looking at places because she was not safe to be at home and she didnt want to live with family. She is doing more now than she was at home. She goes on trips and attends the happy hour. The facillity does the cleaning and manages her doctors appointments. She is making alot of friends as well. One of my aunt friends needed a facility as well and we encouraged them to consider Brookdale.

The staff at this community are friendly and helpful. Mom likes the food and they do have plenty of options. There is a full calendar of daily activities. The community is clean, bright and well maintained. I would recommend this community.

The staff are pleasant, receptive and helpful. Mom enjoys the dining staff and the medication technicians. The food is good, however it seemed a little salty. They offer daily activities. The activities director is nice and good at encouraging the residents to participate in them. The community is clean and I would recommend this community.

Our family was very satisfied w/ the facility and care as was my Mother who was a patient and has returned home. Anthony

My mom has been there a week an a half she is adjusting very well. They are very helpful in getting all medication changed over to their pharmacy. They are helping her to get to the activity's and meals until she learns her away around. They were very good in helping me make this decision and doing the paper work and Doctor things we needed to do. I would recommend Brookdale West Side to any of my fiends if they needed someplace to help with their parents.

I have given a five star overall rating. We toured facilities that had larger rooms, but they were almost $1,000 more a month. The studio is large enough for a twin bed, small table, recliner, tv and small refrigerator. People are very caring and helpful to the tenants. The reason I put four stars under care services is because when my Dad pulls the cord in his room it takes at least 20 minutes for someone to respond. In my mind that is too slow of a response. Thankfully, in my Dad's case, it was not an emergency. Overall, this is very nice and comfortable with caring staff for the money.

I recently toured Tonawanda Manor and was extremely impressed by the facility, the bright atmosphere and the exceptional courteous staff! Right away, I could not wait to put my application in for my mother! I know she will be extremely happy there! It is a bright and very accommodating facility with a beauty parlor and even an ice cream parlor which my mother will love! The rooms are beautiful and spacious and the dining room was beautiful, and although there is a wait list, as Mom does not have private insurance, it is worth the wait!

We were thrilled with the friendliness and quick service we received. The atmosphere is homey and friendly by both the staff and the clients. Our questions were answered patiently and issues were explained clearly. They were considerate and thoughtful in their responses to our family needs and issues.