Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
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Value for cost
Our family was able to have an in person tour, and the facility just seemed pretty old looking and a little run down.
We researched a few assisted livings for our Mother and decided on Elderwood Village at Greece. There was a very smooth transition when signing as Elderwood changed from Brookdale. Change can be difficult for an elderly parent, however, this was a perfect change for Mom. She is very happy with the Staff, new friends and her 3 meals a day. The food is what she comments on daily as being very good. She transferred from a one bedroom apartment, alone all day, to a family oriented facility. There are activities that she has not done before and is up for each challenge. It was a very good move for our family. Thank you Elderwood Village!!
5 stars it the rating for my visit with Legacy.
I toured this facility and was there for almost 2 hours. For 1.5 hrs I met with [name removed] and told her lots about my loved one. I had previously toured 3 other facilities prior to this tour. I have never heard “well, that will cost extra” so many times during a sales pitch. I asked about the availability of sugar free jelly for PB&J and was told that I could bring it “but it would cost extra” for the staff to serve it. So many other things I asked about during the visit were answered with “that will cost extra”. I quickly took a tour of the facility. It was dark and gloomy, despite being 85 degrees and sunny. I honestly rushed through the tour because the smell of urine was so powerful, my stomach was nauseous. I can’t really comment on the rooms, except they were quite small and one of the rooms I was shown needed some repairs to the wall and ceiling. I know why the place smelled so terribly of urine, “it costs extra” for staff to remind people to change their depends. An upside was the tour agent’s, nephew who was trying his best to keep busy while being dragged to work with his Auntie on a weekend.
The staff at Brookdale were wonderful! Kind, genuine and extremely helpful in this process!
We were quite unhappy with my loved one's stay at this Brookdale location. One concern that we had was the fact that the security of the facility was very weak. My loved one had little to no security. We were also unhappy with the fact that my loved one did not receive medication for an issue that was [Removed], which was upsetting. Overall, this was not a good experience.
Very friendly staff. They accommodate all the residents' needs. Clean environment and great meals. Residents are very friendly and also help each other, many activities for them to participate in and keep the residents busy.
We used this community for respite for three weeks. They had some nice amenities and it was a nice looking place. The staff are nice and they had good activities. I was a little disappointed when I thought someone would be there while my mom took a shower.
The Brookdale West Side Rochester was not as nice as other places that we looked at. The apartment that they showed us was very small with not much natural lighting. When my mother walked in, she said: " I can not live here". The people seemed very nice but the place was in need of some updating.
We came to this community hoping to save a few dollars and after my mom was here for a month we saw her decline. They don't encourage any of the residents to do activities and they place looks and runs like a nursing home. There are better Brookdales across the country-this is not one of them.
Not good. Facility is old and depressing and the cost not a savings. They will rope you in at one price then add all theses extra fees. When all is said and done, you will pay as much as the nicer facilities. There are nicer ones down the road and across the street.
I just went through this place looking for my dad. I agree with the last review on here, not a happy or clean place. The entrance looks like a hospital for sick people and the place smelled like urine. I wound up walking back out.
Don't even waste your time visiting this [Removed]. I can't believe this is what seniors have to look forward to when they get old and sick. When I walked in the door there was a young girl with orange streaks in her hair and the whole place smelled like [Removed]. The rooms are old, smelly and feel like a prison. Staff was somewhat clueless and running around with no manager in place. They should be paying people to live here-horrible.
I had a pretty good tour of this community. The community looked nice and well maintained. The staff was very friendly. They treated my family and very well, this is a nice community.
Our experience with Brookdale West Side Rochester has been somewhat mixed. It's a nice looking place, and the staff was very friendly and helpful throughout the whole touring and move-in process. However, they've been a little less on-the-ball and harder to get ahold of since we moved in. We also were not aware that the residents are mostly female, which has made socializing a little difficult for our loved one.
The people I met during my tour were friendly. The food was fabulous. The community is a little dark and the room they showed us was small. It is a clean community. It would have been fine if it was little brighter. They are very close to Unity Hospital and Greece Ridge Mall.
Since my mom has been at this community they have not tried to get her to interact with other residents. There was not a welcoming committee. We would not recommend this community. The staff that assist my mom on a daily basis are wonderful.
Our first impression was, this is the right place. Associates are very concerned for an uneventful transition. All have been very friendly and helpful. 24/7 staff. Medical personnel available 24/7.Rooms could be brighter. Will review again in 30 days.
Our experience with Brookdale West Side Rochester has been a positive one! They've got some good people working for them, the staff is friendly, caring, and professional. My only complaints would be that there are some areas in the facility that are worn down and in need of renovations, and I'd also like to see them transition to a call-button necklace system, rather than the pull cords they currently use. But overall it is a very nice place!
I think that they do a great job at Brookdale, I'd give them high marks across the board. The staff here is considerate, understanding, caring, and accommodating. They were such a big help throughout the whole process. The facility itself is clean and organized. My loved one says they treat her very well, and she loves the activities and the food!
See what the neighborhood has to offer and what’s nearby:
Studio, 1bd, 2bd
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.