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Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224

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Anonymous - Loved one of resident/client
4.0
Review for Elderwood Assisted Living at West Seneca

They made a lot of promises surrounding meal requirements, time to get up in the morning requirements, accountability on staff for monitoring my loved one. They have not been great with those things.. The nursing staff can't provide answers when asked pointed questions about my loved ones behavior. It's very musical and my loved one loves that part.... Read more

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About the facility Elderwood Assisted Living at West Seneca

Surrounded by landscaped greenery in the suburban area of West Seneca, New York, Elderwood Assisted Living at West Seneca offers long- and short-term care. Residents and their families can have peace of mind knowing the community is near the local hospital.

Elderwood Assisted Living at West Seneca provides quality care accompanied by living accommodations. Round-the-clock caregivers and nursing staff provide consistent supervision and care. The community not only offers assisted living but also enhanced care for residents who need further assistance. With 112 apartments, the community offers a variety of modern floor plans, including studio, one-bedroom, and two-bedroom options.

While living at Elderwood Assisted Living at West Seneca, residents can explore the on-site amenities and participate in daily activities. Beautiful luxuries are featured throughout the community, including the landscaped backyard with a shaded patio, a koi pond, and visitations from wildlife animals. Beyond the outdoor area, the community has a restaurant-style dining room where residents can sit and eat together each day. Between mealtimes and a fully scheduled activity calendar, residents have multiple opportunities to make friends. Common daily pastimes include exercises, brain games, religious services, coffee socials, Wii games, hand massages, as well as various club meetings. Experience a stimulating lifestyle...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Elderwood Assisted Living at West Seneca is a community within Elderwood Administrative Services properties. See all Elderwood Administrative Services communities.

Pricing for Elderwood Assisted Living at West Seneca

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Elderwood Assisted Living at West Seneca

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Low / No Sodium

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for Elderwood Assisted Living at West Seneca
4.1(20 reviews)
Write a Review

Cleanliness

4.5

Friendliness

4.4

Meals & Dining

4.7

Care Services

4.1

Activities

4.3

Staff

4.3

Value for Cost

4.1

Overall Experience
10
6
2
2
0
Date Submitted
2
3
3
Reviewer
0
15
5
0
Care Received
20
1-20 of 20 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
November 16, 2022
Verified Review
Review for Elderwood Assisted Living at West Seneca

They made a lot of promises surrounding meal requirements, time to get up in the morning requirements, accountability on staff for monitoring my loved one. They have not been great with those things.. The nursing staff can't provide answers when asked pointed questions about my loved ones behavior. It's very musical and my loved one loves that part.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Assisted Living
June 24, 2022
Verified Review
Good Community

I like the community. I do spend a lot of time there, and feel like I am working in partnership with them. I am unsure what it would be like if I was in a different city and my loved one was here. I believe that with me visiting it helps keep the level of care where I like to see it. There is a medical condition that was under control and it has reappeared, and I feel like the physician and physician's assistant aren't digging into it as hard as they could to find out why it has reappeared. I feel out of the communication loop with care staff since moving my loved one from their Primary Care Physician to the community physician and physician assistant. My loved one enjoys the food, activities, and the community itself. The grounds and building are also enjoyed by my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
DF - Loved one of resident/client
Assisted Living
February 28, 2022
Verified Review
Caring environment for your loved one.

The admissions process was painless. They were very helpful. They were detailed with lists that we needed for a smooth transition upon move-in. They were very helpful for my family member, who has memory loss, to acclimate to the facility. He absolutely loves the food, to the point that we don't even bring him food anymore. He tells us he doesn't want it. With his memory loss, the staff, is very accommodating and kind. We have not had one complaint in the time that he's been there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
September 28, 2020
Verified Review
Overall a great community to live in!

We really liked the welcoming staff when we first came to Elderwood, they were excellent. This community was very clean and very bright when your first walked in. The care services seem to be very good at this community, as well as the activities. They have live entertainment, bingo games and mass on a regular bases. The menu seems very good, we have eaten there a couple times and they offer a great variety. Our loved one has yet to complain about the food.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Assisted Living
September 25, 2020
Verified Review
It's inconsistent

The friendliness of the staff varies depending on who you talk to, it seems like they want to charge you for everything, everything is extra. This is assisted living, but our loved one sometimes has to beg for assistance. Because of COVID there are not any activities but even beforehand there seem to not be that many. The rooms are fine, pretty adequate. They have two smalls elevators for the whole place so you have to cram in the elevator. We haven't really seen the food, but our loved one says it varies, sometimes it is good and sometimes its bad.

Cleanliness

5

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Loved one of resident/client
Assisted Living
June 30, 2020
Verified Review
Elderwood Assisted Living At West

They were very good about keeping the community clean. All the staff were friendly both to my mother but also to us as the family. The care they were providing was great, however, once the Covid-19 pandemic came about, they restricted the residents in what they could do was so much so we had to move my mother out. They didn't allow us any face-to-face interaction at all. Before the Covid-19 pandemic, we thought the activities were pretty good. We hope they better understand how critical it is for the residents to have face-to-face interaction with their families. While Skype is a nice accommodation, we don't think it is a good enough replacement.

Cleanliness

5

Friendliness

5

Care Services

3

Activities

4

Value for Cost

4


1.5
Anonymous - Loved one of resident/client
Assisted Living
March 9, 2019
Be careful when you consider Elderwood at WS

Elderwood Assisted LIving at WS is fine for those who want a nice apartment, good meals, and resident able to function near independently. Anything beyond that is an extra charge that may not necessarily reflect a certain "level of care"as they describe. For example, if your family member needs eye drops it will boost your "medication management" cost. Recreational staff, reception, other support staff as most nurses aides and some nurses are good. A few are excellent. Do not be fooled when they tell you on their website they provide 24 hour nursing. Nurses are there 24 hours but communication between them is poor. Do not expect they know the needs of your loved one even though you have communicated your concerns to the appropriate staff. Be aware from my family's experience that certain of those in charge did not listen to or respond appropriately to our concerns for the well being of our family member. They do not do rounds at night at all. They do not provide residents with medical alarms as do other facilities. Some residents have spent hours on the floor before found. What they call levels of care is about the buck. If you are happy with your current Primary Care Provider, consider keeping that person.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Loved one of resident/client
Assisted Living
March 6, 2019
Verified Review
Be careful considering Elderwood

Elderwood is fine for those who want a nice apartment, good meals, and resident able to function near independent. Anything beyond that is an extra charge. Not a good way to take care of residents. Most auxillary staff good. Some excellent.Do not be fooled by 24 hour nursing. Nurses are there but one does not know from the other what they do for your loved one or what is going on with your family member. Nor do certain of those in charge listen and respond appropriately to family concerns.They do not do rounds at night at all. They do not provide neck alarms as other places. Some residents have spent hours on the floor before found. What they call "levels of care" is all about the buck. Ask lots of questions if you are considering Elderwood at WS. And consider keeping your own primary care provider.

Cleanliness

4

Friendliness

2

Care Services

1

Activities

4

Value for Cost

1


5.0
Russell Hurlburt - Toured community
Assisted Living
January 26, 2019
Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to

We have been so worried about transitioning our aunt from her independent life to assisted living. We were greeted at Elderwood West Seneca by [name removed] and she could not have been more comforting and helpful. The place is absolutely Beautiful, clean and freshly redecorated. All the staff that we met were so friendly and happy. We knew this would be the place for our 88-year-old aunt. All the questions we had were very patiently answered, the tour was outstanding, and then we found the perfect apartment to place Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to have found a place like Elderwood West Seneca for her!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
February 28, 2018

Very nice! Will be scheduling a return visit with mom here. Great location.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
September 28, 2017

Initially, the response time was astounding. Now that Dad is there, there is a bit of a delay. But overall, we are extremely happy with the move.

Cleanliness

4

Friendliness

4

Care Services

3.5

Activities

4

Value for Cost

3.5


5.0
anonymous - Loved one of resident/client
Assisted Living
August 8, 2017
Verified Review
In Laws Doing Great Since Their Move Here

Everything is working out well for my in laws since their move to this community. My wife, and I am very satisfied with their move here. This facility is working out very well. We know they are safe, and in good hands overall. This is a community I would recommend to family, and friends.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
January 6, 2017
Verified Review
A little costly!

The tour was great and we really liked the community. The staff was helpful and very accommodating. We got to visit with some of the residents that were there. The only reason why we did not have mom come here was the price.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
September 27, 2016
Verified Review
I would recommend this community!

Mom is settling into this community. She likes the food and the staff are nice. We have good communication with the staff. The community is clean and they offer a variety of activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Daughter - Toured community
Assisted Living
August 23, 2016
Verified Review
Settling parents

We wouldn't have been able to place our parents in an assisted living facility without all of the people that helped us through the process, which is considerable. I started at A PLACE FOR MOM and got some much needed advice. Maureen [Removed. was her name and she kept in touch with me on a regular basis through the process. I had to move my parents from two different locations so this was extremely difficult but with the help from Michelle and Kim at Elderwood, West Seneca, I was able to get them into an apartment there. They are adjusting very well it seems. We still have to deal with getting their house ready for sale but I think the process will be a lot easier than this was. I am just glad that they are settled and safe. Thank you to all who helped in the process.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
William John McCulloch - Loved one of resident/client
Assisted Living
August 21, 2016
Verified Review
great job by elderwood

In searching for a place my mother would like, decided to trust the reputation that Elderwood has earned and rightfully so.Everyone connected with this place made the transition for my mother easy as possible for her and most friendly and helpful along the way.They made a tough lifestyle change in my mothers life so much better for her.I wish to thank them all for their help and kindness. My mother is settling in nicely in her new home. Anyone having to consider this for a loved one needs to check out Fleetwood.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
anonymous - Loved one of resident/client
Assisted Living
May 3, 2016
Verified Review
Peace of Mind

Elderwood in West Seneca is a clean,welcoming facility for your loved ones. We toured 4-5 facilities in the orchard park, west seneca, hamburg area and Elderwood was the only one that felt like a home, most other facilities offer rooms that look and feel like a hotel room. Elderwood offers 1 bedroom apartments at a lower cost. the staff is friendly and really work to make sure your loved one is taken care of and feels like they are at home and not a assisted living facility. there is overnight nursing and maintence Meals are restaurant quality and housekeeping is there to do all the house work. Your loved one needs to just move in and relax and enjoy their senior years.

Cleanliness

4

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
September 23, 2015

My Mom loved this place. Very friendly staff, beautiful chapel, big family room gathering place that can be reserved, served meals (dinner was delicious) lots of room outside to watch the deer, plant flowers and vegetables.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Tahaca - Loved one of resident/client
Assisted Living
April 21, 2015
Verified Review
Mom is safe and happy

My mom wanted to stay in her home but we all knew that was not possible. She has been there for 6 months and really likes it. There some things we need to get worked out but for the most part she is doing well in her new home. Loves the food and the people who work there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

3

Value for Cost

3


4.5
Anonymous - Loved one of resident/client
Assisted Living
June 6, 2014
Verified Review
Elderwood Assisted Living in West Seneca - wonderful community

Mom just moved in on Monday and today is only Friday, but so far we have been very impressed with Elderwood in West Seneca. Everyone has been very friendly, helpful and supportive. Making this type of change is not easy and the staff recognizes that and works with people to make the transition as easy as possible. The food is good and there are several activities to choose from if wanted.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


Neighborhood around Elderwood Assisted Living at West Seneca

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Elderwood Assisted Living at West Seneca

Elderwood Assisted Living at West Seneca offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Elderwood Assisted Living at West Seneca has received an average review rating of 4.1 based on 20 reviews. See all reviews.

Call (716) 677-4242 to reach a resident at Elderwood Assisted Living at West Seneca.

To reach a resident at Elderwood Assisted Living at West Seneca call: (716) 677-4242



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.