Avalon Memory Care

A Place for Mom introduced us to Avalon. We had to find a place for our mom when the pandemic was going on, so we couldn't visit any facility. Everything was done over the phone and via FaceTime. With other places, we met with the sales director. Most were wonderfully compassionate and just lovely, but just didn't seem to be a fit. When we met with [name removed], we knew we had found the place we wanted for mom. First of all, she is a nurse and totally understood what we were going through. We were moving our mom from a horrible rehab center that treated her like a plant (just fed and watered her) to a long term facility. She gave us a lot of insight on what was going on and what we can and should expect from long term care. Since we were so anxious to get mom out of that place, [name removed] helped us expedite the analysis and got her moved in 2 days and arranged the transportation. When we were introduced to [names removed], any apprehension we had was immediately put at ease. These women and all of the staff at Avalon have been a dream come true for us. They truly treat mom like a family member. We get frequent texts from them showing us pictures of mom. We can text them at any time asking to Facetime with her. They are just unbelievably amazing. She has been there for almost 2 months and the difference in her from when she got there is like night and day. When we FaceTime with her, it's like speaking to our mom again. All the staff come by while we're chatting and say hi to us. She really wants to come home (understandably) and just yesterday, her exact words were "But I have to say, the people here are just wonderful." I thought no one could ever care for her like we could - but I was wrong. If you need a place for your loved one, you truly can't go wrong with Avalon. I would like to wrap them all up in my arms and say thank them!

This is the care facility we chose for my dad's stay while in hospice care with terminal brain cancer. The facility was very comfortable, the staff kind and capable, and the price was competitive with similar facilities in the area. They took good care of him during his last weeks of life.

Many thanks to the hard workers at Avalon Memory Care Arlington! From the beginning they helped me with my brothers care, and even transportation! They always answer and help me right away and I am sure they have many there but they always come through!

I'm a nurse that visits my patients at this facility. In my opinion it's the best in the area. If you're looking for a home for your loved one know that the owner is hands on and takes an interest in what's going on. I give him report on any complaints directly and he's thankful to hear it first hand! THAT is rare.

This place is AMAZING! My resident is so fortunate to be in this facility! I enjoy visiting which includes being invited to join everyone for whatever meal is being served. The direcector [name removed] is responsive to any and all comments about my resident. Such peace of mind to have Avolon!

My husband has been at Avalon for a little more than a year. The staff has been very professional, but, above all, caring in meeting his needs. [Name removed] and [name removed] and their staff provide a home-like environment for their residents, while attending to the different needs each person brings with them. And they continue to meet the challenges that each day brings very professionally and compassionately. It brings peace of mind to know that your loved one is so well cared for when you are no longer able to provide the care they need.

Avalon has been a blessing to our mother after a tragic fracture-filled fall. She also was 9 years into Alzheimer's and our family feared things were over. We had her at a different facility in Allen when the accident first happened and it was a bad experience. She just didn't get the attention she needed. We moved her to Avalon and she has made progress since she arrived 6 weeks ago and we have hope for her to become ambulatory again. This facility is roomy, clean and state of the art. The caregivers are attentive to each patient's individual needs and our family's fears from our last experience are gone. Myself and my entire family recommend Avalon highly and are very thankful that we found them.

The staff at Avalon was wonderful especially [Name removed],[Name removed] and [Name removed]. They made [Name removed] last 3 months as pleasant as possible. They were also there for me. The food was excellent.That was [Name removed]'s comment. They had someone feed him when he could no longer hold his fork I would and have reccommened Avalon to friends looking for a place for a loved one.

We found Avalon Memory Care after an extensive search and unfortunately after much angst and frustration with low quality care at other facilities for our mother. Avalon's model is excellent in providing attentive care for those suffering from Alzheimer's and dementia. Ratio is 1:3-5. The small community allows the staff to get to know their residents and care for their individual/specific needs. The facility's home-like environment makes the residents feel secure and as they are part of a family. The food is prepared and served family style, not institutionalized. My mother re-gained an appetite and quickly responded positively to the staff and enjoyed the activities. We had peace of mind that she was well cared for and did not worry about her being left alone. Interestingly, she immediately stopped the 'wandering' behavior that previous facility said was such a problem. Unfortunately, mother died within a few short weeks after moving into Avalon. Our greatest regret was that we did not find it sooner for her to flourish and enjoy what time she had left. [Name removed] and her staff are skilled, joyous and loving. We felt cared for along with our mother. I highly recommend Avalon. Take a tour and find out for yourself.

The most homey feel. [Name removed] made all the difference. She explain every thing. Very knowledgeable in her field. Was not trying to sell me the property. Shared very vital information, has been instrumental in trying to get my aunt transferred. This is the place!!

Avalon Memory Care Facility is a God send. My husband has been in several Memory Care Facilities since 2016. He also has been in and out of several Behavioral Hospitals because the staff is not able to handle is agitation and aggregation that comes with his illness. He has Mixed Dementia (Dementia with Lewy Body, Vascular and Frontemporal) which makes his treatment very difficult. [Name removed] and her staff have done an exceptional job of treating my husband as one of their own family members. They continue to work on building my husband's trust and I can honestly say i sleep better at night knowing he is where God wants him to be. The care is personal and they go out of their way to make my husband feel loved and cared for. Thank you Avalon for all you do! Praise the Lord. [Name removed]

Very clean,new, modern, and comfortable environment. [Name removed] was very helpful and patient, spending a lot of time with us. Outdoor space could be spruced up...a little dull and small. Food looked great, friendly staff, good feelings all around. We're definitely considering this one.

We were fortunate enough to be referred to Avalon after my father had surpassed his needs at an Assisted Living facility. The Team at Avalon far exceeded expectations of care, love and attendance towards dad. They were very engaged and communicative with me in a proactive manner. Innovative in ways they understand and build a truly honorable and dignified environment for the resident. The facility itself was spectacular. First class all the way, and a great value. Fell instantly at 'home' as my father did. I am so grateful for the compassion and care they provide to the residents.

We are so blessed to have our loved one here. After a horrible experience with a skilled nursing facility Avalon's principals and approach to individualized needs for your loved one with dementia and dementia related diseases is of crucial importance. The first time you walk in you can feel the difference. The residents are clean, relaxed and comfortable. The Administration is professional, and honest. The staff is kind, caring and compassionate. I highly recommend Avalon Memory Care! This is truly a blessing!

Our Mom has been there for almost 1 year. She has had several problems they had to work through with her. She came from the hospital and would not get out of bed but after 48 hours with the staff there they had her out of bed, of course with their help. The staff is always there to help each and every one with their different needs. Mom is not always a happy person but she can't help it because of the disease. Always a smile and a friendly hello when you walk in the door.

My mom has lived at Hughes house for over three years. In my opinion it is designed for people needing late stage care. There are not really activities because most residents could not participate. There are two care givers who have been there many years-Over a decade. The house manager is one of them. She does a wonderful job of overseeing the other employees. It really feels like a home. Because they have been with my mom for a few years it is clear they have a relationship with her. In a large setting, shift work by many people is the norm. It’s hard to have a real relationship with this model. This is the difference. They know their clients intimately and these long term employees truly do God’s work. These two are loving compassionate people who truly have a calling. There are at total of 4 full time employees at the house. The other 2 care givers have come and gone over the years but I’m thankful for the stability provided by the two who really run the show!

This facility had the right room at the right time. They were very quick in following up with me and getting my Wife in. The room they showed us was exactly what we were looking for. I’m very pleased with the staff and they know the residents by name. The staff members also know and react to the things she likes and doesn’t like. The community is tucked away and is well organized. I would recommend this facility to other families.

My dad went to Avalon 5 months ago. [Removed] and their team are nothing short of incredible. They are the ultimate definition of incredible customer service. They have really gotten to know our entire family. When mom died a few months ago, [Removed] even went with me and Dad to the wake.

Love this place Dad seems to have no problems they take good care of him

This facility has is wonderful from the director down. They keep someone at the door at all times to let people in and out at all time of the night. The director is wonderful and the head nurse has been accommodating. The facility itself is clean and has hardwood floors. My sister’s room is big with her own heating and air conditioning. I would definitely recommend this community to other families.