Avalon Memory Care - 7200 Hwy 287

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

It is the best place around in my community for your loved one. The food was average to good. The room was very good for my loved one. The staff was very good, and was able to get quick responses to my questions.

A Place for Mom introduced us to Avalon. We had to find a place for our mom when the pandemic was going on, so we couldn't visit any facility. Everything was done over the phone and via FaceTime. With other places, we met with the sales director. Most were wonderfully compassionate and just lovely, but just didn't seem to be a fit. When we met with [name removed], we knew we had found the place we wanted for mom. First of all, she is a nurse and totally understood what we were going through. We were moving our mom from a horrible rehab center that treated her like a plant (just fed and watered her) to a long term facility. She gave us a lot of insight on what was going on and what we can and should expect from long term care. Since we were so anxious to get mom out of that place, [name removed] helped us expedite the analysis and got her moved in 2 days and arranged the transportation. When we were introduced to [names removed], any apprehension we had was immediately put at ease. These women and all of the staff at Avalon have been a dream come true for us. They truly treat mom like a family member. We get frequent texts from them showing us pictures of mom. We can text them at any time asking to Facetime with her. They are just unbelievably amazing. She has been there for almost 2 months and the difference in her from when she got there is like night and day. When we FaceTime with her, it's like speaking to our mom again. All the staff come by while we're chatting and say hi to us. She really wants to come home (understandably) and just yesterday, her exact words were "But I have to say, the people here are just wonderful." I thought no one could ever care for her like we could - but I was wrong. If you need a place for your loved one, you truly can't go wrong with Avalon. I would like to wrap them all up in my arms and say thank them!

On the [date removed] marks the death of my father .He was in Avalons care for three days the staff that has the best care givers in the industry let him fall knowing he was a fall risk from the very beginning ..They waited 24 hours to get a xray machine to find out his hip was broke and died 3 days later. I wished. I had gave my dad for what it cost at Avalon , a private nurse.My dad was a ww2 veteran who fought with the 740th Tank Battalion and served with George Patton. He deserved the best and Avalon was not it !

Although it is a little pricy, it does compete with other nursing homes in the Arlington area. At Avalon, dad is in a home-like situation in a small building with 22 rooms. In his building there are about 14 patients. He is well cared for and the staff has been there for many years. There is not a lot of turnover in the staff, and that adds stability as one of the benefits of Avalon. They keep him clean, shaved, and treat him with the greatest respect. And they know the residents and their needs.He loves the food there. They gave me a list of the families that have had loved ones there to get feedback.

We were very satisfied with the community for my mom. They took very good care of her. This was my second time using A Place For Mom and it was very helpful.

Three years ago this month, my Daddy had to be moved from a nursing home into another facility because of his Alzheimer's. They could no longer take care of him and they gave me only 1 day to find a place. I had been praying about Avalon Memory Care in Arlington because it was close to our home. I called and talked with [removed], Vice President of Avalon and he was so awesome to work with, and he was so compassionate and caring. He helped me figure out how to make it all work and we could move him in the next day and work out all of the details then. What a load off my shoulders. Daddy went home to be with the Lord on August 26, 2017 and from September 2014 until that time, he was cared for and loved by the compassionate caregivers. I never walked in for a visit that he was not dressed for the day except for a time when he had a cold and was in bed. Many times I walked in and one of the caregivers would be dancing with him, or maybe they were just assisting him with hugs and loving concern. Avalon also thought of the families by providing special events throughout the year where we could bring the extended family members together. Avalon was family for "Mr. [removed] or Papa", as many of them called him. As he lost his ability to carry on a conversation, he began to sing, not words but just a tune, and always the same thing, over and over! Never once did they complain about his constant singing because when he was singing, they knew that he was content with his "family". Alzheimer's is so difficult to experience the progression of the disease and knowing that he was so well taken care of really lifted the burden of uncertainty. We never worried about his needs being met. Many thanks to Avalon Memory Care, [removed] and all of the caregivers in Arlington #2 that crossed our paths over the past three years. God truly blessed us and we are so very grateful that He provided our Daddy with such an awesome "home" for the final years of his life. We will never forget all the special memories and loving care received at Avalon. Love in Christ, The Family of [removed]

Avalon Memory Care is a very beautiful and clean community. The staff is very welcoming and friendly. They take very good care of my father-in-law. The main reason we chose Avalon Memory Care is because of the staff to resident ratio. There is plenty of staff on hand and so far they have been able to handle all situations that may arise. They quickly clean up any incontinent issues the residents have inside and outside their rooms. They provide nutritious food for the residents. They have activities that residents can participate in. The staff takes my father-in-law on walks outside to enjoy the outdoors. It is a good fit for him and we feel we have made the best choice.

We are not happy with this community at this time. The staff does not always reply. This community needs more staff that will be available to assist the residents. The community is clean and the staff are nice and seem to care. We were not able to contact them when needed. The menu is appealing and they have a lot of choices. The staff is very personable and nice. We feel like they are understaffed at night. We would recommend this community to others, but more staff are needed.

My husband is getting better each day since his move to this care home. For the most I'am satisfied with everything they have done for us. When I come to visit the home, and his room are well maintained. The staff is kind, and they have been attentive, and helpful. Everything is moving in the right direction for us in this care home, and I would recommend it.

I can not speak highly enough about this community. The caretakers and the hospice nurse have been great. They offer good food with good portions and they have a wide variety of options. They always have fruit on site for the residents. They offer a bible study, exercise class and they do puzzles with the residents. I would highly recommend this community.

We have been so fortunate to entrust the care of our Mother to Avalon. They are a wonderful facility and care greatly for their clients. The facility is very clean, and the staff is always welcoming, friendly and responsive. We have stopped in several times unannounced and have always received warm welcomes fromthe caretakers and found the facility clean and my Mom well cared for. We are blessed to have found Avalon and for the care they provide my Mom when she needs it most. Their values, customer service ethic, and pride in what they do shines. Avalon has my highest recommendation for anyone needing care for these special needs.

I was very frustrated where my mom was previously located. I did a Google search on dementia care in Arlington, TX . Avalon was the first place listed. I reviewed their website, in which they happened to offer a Move In special. I spoke with Jon who was very cordial and listened to my concerns and what I was looking for in place for my mom. Once I visited the facility, I was very pleased with the layout and the number of Caregivers ratio to resident. They have the recliners so that the residence can have their feet elevated. This was an absolute plus, because my mom's ankles and feet were swollen and this really helped her tremendously. My mom has been at Avalon for almost 2 weeks and she seems very relaxed and no longer anxious. The staff is very attentive and have been there for longer than 10 years. That says a lot, as Caregiver that they enjoy what they do and really care about the residence.

We had my Mother in an assisted living. It was a nice place & I really had no problem with them. As my Mother's condition worsened she required more care than the assisted living could provide. Avalon has truly been the answer for her. They have the ability to observe her on a more constant basis due to the number of staff members to patients they have. Nothing but high praise for Avalon and the care they provide.

I received a proper tour of the community from the tour guide. I was amazed of how organized and clean the rooms and the whole community were. The guide showed me the meals available and the activities that are offered. The setup of the place was good for my loved one. The location unfortunately wasn't were i wanted.

Really like the facility. Very clean and fresh smelling environment. Rooms are very nice, well maintained with nice outside views. Mother is having concerns about the distance she would have to drive from home to visit. She still drives but is 88 years old and really does not like getting on the freeway. Still under consideration.

Grounds and outside very nice. Oldest building is getting old -- toilet sounds, slab leak within 2 weeks of moving in. My mother went without shampoo or soap for two weeks until we realized she needed some and we brought it from home. That was a bit of a shocker. Mom says the food is generally good. Touch-key on both entry and exiting areas to provide security to patients. Fortunately mom's room had a twin bed already in it, so mom gets to sleep on that. A small table and lamp was added by the unit a week later. The main area is comfortable, plenty of tables and chairs, as well as a lot of nice recliners and a large screen TV for patients to use, lots of windows in the front to look out of and for the sun to shine in.

Avalon Memory Care in Arlington has been wonderful. I always get a "live" person when I call, not an answering machine. Everyone is very professional there and communication is not a problem. The care that my sister in law receives is excellent. She has been in 4 other facilities and the difference in care is substantial. From start to move, Michelle was excellent in the transition phase. The manager and staff are wonderful, caring and compassionate people. I also like the medical care she receives in house. So far, our experience with Avalon has been great! I don't feel like my sister in law is just another "bed" in a facility of 200 residents. This is a small facility and everyone knows each other. I also see the same staff each time I visit. There is not the usual employee turnover here and there is not the usual "large corporate" feel to this place. I would definitely recommend Avalon.

They are nice people. We are pretty happy there. They are friendly and it's kept clean. The food is not the greatest in the world, but I imagine it works for their diets. They are very caring, and we don't have anything negative at all to say.

We are happy with the care at Avalon Memory Care. The staff seems really caring. They give personal care for each resident. I haven't across anything that needs improving there yet. I am pleased with the experience overall.

At Avalon Memory Care mom fell 4 times in the first 2 weeks. So I am not sure how well they are monitoring the residents. We were told they would be arranging perpetual care and we have had trouble getting paperwork settle. Dad needs social engagement at this facility. When my brother went to visit mom was sitting alone in the dark. The staff really need to engage the residents more. They have tried to be helpful when I call to talk to mom. They need some staff education. When I came to visit the hospital a staff member was there with mom, but we probably pay for that. We were lead to believe the staff would be attentive and provide the nursing care that mom needs and this just doesn't seem to be happening. I really hope things will improve. I really want to see them monitoring the residents a lot more.