Heritage Senior Living

The facility was fantastic. They have everything my parents would need. They have thought about the tenants and tried to make it as homey as possible.

Lexington Heritage is a really good fit for my mother. She is in need of some assistance, and the care provided at Lexington is great. I like the fact that everything is on one floor, including meals, activities, and beauty salon. Being a smaller facility (max of 24 people, I believe) makes the care very personal and sincere.

Wonderful tour! [Name removed] was very warm and friendly! Lovely facility

Beautiful complex and it looks to be a very nice community to live in. My next step is comparing notes of the places I've seen and determine the best fit for our situation. Wonderful staff and information packet...Thanks for the tour!

Amazing staff and availability of the management team. The Guest Relations and Executive Director were very friendly and introduced us to everyone in the management team and numerous staff members. Every person said hello to us, all the residents were having fun doing some quiz game on a tablet. No pressure while we were there and felt at home. We are excited our loved one is living there now. Everything is so clean and smells amazing from the popcorn when you walk in to the lunch we witnessed. I have had a lot of questions and no matter what time the Executive Director, [name removed] answers her phone and helps me out... Taylor has also been amazing, I interrupted him this weekend several times and he never once declined to help me. Staff was interacting with residents, Everyone seemed to be having being there and no one appeared to have anything bad to say. We talked with a few of the families waiting there and the biggest complaint we heard was that they wished there were more outings. They said they only go out once a week, but I think thats plenty. We also were invited to stay for lunch and if we didn't have another appointment we would have. We have definitely made the right choice

A wonderful facility, we signed on that day. [names removed] were great, the residents we bumped into during our tour seemed to be very fond of them and appeared very happy. Building was beautiful and very clean and room size was quite adequate. I was really impressed by the Company's philosophy of care and all the service provided and the dedication to the level of care required. All these exceptional qualities were available for a reasonable cost. So happy to have found Heritage West Allis! Thank you A Place for Mom!!

I went on a tour here and the staff was very helpful and they answered all of my questions. This was a brand new building it was so beautiful. They had wide halls and tall ceilings. It was just to big for my grandmother she would have been overwhelmed.

The Heritage is the most warm and caring environment and staff that you can find. We became so close to the amazing care givers that treated our Grandmother with the love, respect and provided top quality care and assistance. We can not say enough about the quality of the living environment, activities provided and support during times when we all needed it most. They are top notch.

I am happy my dad is here they are taking good care of him. They are caring, helpful and responsive. They will always make sure he is clean and has clean clothes on. If he were to have an accident they are prompt to get him cleaned up. The food is good but he thinks its to blad, he is on a low sodium diet. He is in a nice spacious room with a restroom. Housekeeping will clean for him and do his laundry and put his clothes away. They have a sidewalk out front where they sit in chairs and enjoy the sun. I would recommend this community.

When looking for a facility for my Father, I wanted something close to me and this one is only 5 minutes away! My dad is only starting out with dementia and I wanted a place where he could still be independent or be in semi-assisted living. For when he progresses, they do have a dementia unit that looks exactly like the independent side so he will not get confused when he gets moved to the other unit. This has been a great experience so far and my dad is very happy here. They make him feel comfortable and they answer all of our questions. They do have activities to keep my Father busy like a pool, outings to go shopping, a theater room, game nights, and exercise classes. I would recommend this facility to other families.

This was the most expensive facility that my Husband and I looked at. It was brand new and absolutely gorgeous. It was state of the art and had plenty of open apartments. They were actually finishing up filling the independent living before they open up the memory care unit. They actually had an enclosed courtyard so the residents weren’t able to stray away. There was plenty of green space and benches to sit on. The activity director was just a doll and was so kind. I would recommend this facility if you are able to afford it.

We had a sense this location has good community. Several residents were gathered and having discussion in the activity room and they were friendly when we entered. The residents run several activities including pot luck meals. The facility is beautiful & clean. The doors are solid oak craftsman style. The apartments are in good condition and include side-by-side washer & dryer in the apt. My wife spoke to the chef director and they use fresh ingredients in their home style meals from scratch. The meals are very reasonably priced. The only downside may be the several months wait list. (May be 6 or more.)

Mom was not in best shape when she entered Heritage. The staff and care-takers have done an outstanding job. She loves it there and is really enjoying her new friends, clean environment, and various activities. She is even eating foods that she never considered in the past. All the needed care services are on-site. Very happy for mom and thankful for the great value provided by Heritage.

The care at this community is very nice. The staff are attentive. They have a good variety of meals. I like knowing that she is in a clean. I like knowing that she is activies with the other residents with the many activiites. I like that she is able to get around and feels comfortable in this community We would recommend the care and the value for other families.

I would rate this community A+! It is a beautiful community. Very warm and inviting. The staff members are very friendly and helpful. My loved one is in the independent apartments and it is a very nice apartment. There is a kitchenette in it where he can make his own meals. He also goes to the dining area for one meal a day. I have dined there with him and the food is very good. The meals have good choices and are well-balanced. Residents can pay to have more meals a day if they want them. They offer a wide variety of activities. Since he has just recently moved in he has not engaged in all they have to offer. There is a nicely landscaped courtyard, patios, and nice walking paths for the residents to get out and enjoy the fresh air. It is extremely nice at Heritage Lake Country.

Very nice facility. Thoughtfully designed and well staffed. Ample sized apartments with lots of natural light. I was impressed with the degree of thought that has gone into running this facility.

The food was good, healthy and they offered a variety of choices. The chefs were friendly. The community is very clean. They offer some nice activities and concerts. Mom had a good sized room and the residents seemed happy. The staff were great and I would highly recommend this community.

We are happy with the care from this nice community. the staff are caring and the community is clean and has a nice atmosphere. We liked that they offer a healthy choice on the menu. They offer nice activities for the residents who are wanting to participate. The building is newer and has a good feeling in the environment. We would recommend this community for the good care and value.

Clean and nice facility. Very helpful caring staff. Quiet building. Meals are very good. Many activities. Safe environment.

Beautiful facility. Very clean and staff are friendly and Helpful. The activity room was filled with residents enjoying live music. Very busy activity calendar hanging in the lobby. Definitely superior to our other tours.